We reached out to the dealership and Wilbert provided us with some great options over the span of a few days. When we came in he worked with us to get us the exact car we wanted at a great price. Thanks! read more

Another visit to Earnhardt Hyundai for routine maintenance and another quality service check. Everything went smoothly, from the online scheduling, inbound process, customer lounge, to friendly service advisor, Kenny. Trust Avondale Earnhardt Hyundai for your service needs. read more

I scheduled an appointment for a simple oil change and arrived on time, expecting the process to be efficient. Instead, I ended up waiting two hours for a service that should have been straightforward. It really makes me question the point of having an appointment if the wait time is the same as (or worse than) just walking in. On top of that, I was offered a complimentary car wash when I checked in, but my car was returned without it being washed. If a service is offered, it should be completed -- or at least communicated if it can't be done. Overall, the lack of efficiency and follow-through was disappointing. I hope the dealership takes steps to improve scheduling and communication for future customers. read more

Earnhardt Hyundai tried to scam us. Larry H. Miller Hyundai saved the day! Avoid the service department at Earnhardt Hyundai. After we explained our concerns of excessive vibration and white smoke coming from the exhaust during acceleration, advisor Levi called to state that my 2023 Elantra engine was "dead and shot" even though I didn't have a check engine light or any other warning signals showing on my dash. Because we self-serviced, Levi said we needed to provide proof. After he sent the service report, I replied to Levi asking how much proof would be needed to suffice this request. He ignored my question, and in that same business day called back in the afternoon to threaten to close my claim, and tried to pursue us in purchasing an expensive new engine out-of-pocket because we self-service our vehicles. We took our car and filed a complaint. We were referred to Service Director Mark and his associate Dustin at Larry H. Miller Hyundai. Not only did they discover that Earnhardt never actually filed a claim with Hyundai, but they found zero issues with my engine. The real problem? A crushed motor mount from a factory defect. Larry H. Miller replaced the mount completely under warranty and ran a full emissions test. My car runs incredibly smooth now. Do not trust Earnhardt Hyundai with your vehicle. Go see Mark and Dustin at Larry H. Miller for honest, high-quality service! read more

Great service from the staff and had us in and out when we got our oil change in less than an hour. They do much better than some of their neighbor dealerships when it comes to speedy and quality service appointments read more

We recently leased a vehicle from Earnhardt Hyundai in Avondale and believed we had purchased coverage to protect against dents and scratches. When we went to file a claim for a scratch repair, we were told that we did not have that coverage -- which was a complete surprise to us, as we were under the impression that it had been included when we signed the paperwork. Since then, my husband has been trying repeatedly to contact the finance person who sold us the coverage to clarify what happened, but no one has returned his calls. The lack of communication and accountability has been extremely disappointing. We expected better transparency and follow-up from a dealership with Earnhardt's reputation, but this experience has left us very frustrated and hesitant to recommend them. read more

I purchased a 2020 Hyundai Santa Fe in February 2021, and what I've experienced recently has completely destroyed any trust I had in Hyundai. I began smelling gasoline inside the cabin of my vehicle -- with my two young children riding in the back seat, directly above the fuel pump. That alone should alarm anyone. My father, who has over 50 years of mechanical experience, first inspected the underside of the vehicle and found the gas tank wet with fuel. He then removed the back seats to inspect the issue. What he found was shocking: the fuel pump area was flooded with gas because the fuel line had been installed incorrectly, creating excessive tension on the pump assembly fitting and ultimately causing it to fail. Let that sink in -- a major fuel system component installed improperly at the factory. Even though my father could have repaired it himself for a fraction of the dealership's cost, we chose to tow it to Hyundai because we believed this was a serious safety issue they needed to see and potentially address for other 2020 models. We did what responsible customers should do. Instead of accountability, we were met with denial and accusations. The dealership claimed that "no other 2020 Santa Fe has had this issue" and insisted the fuel pump "cracked due to age." Age? It's a 2020 model. If it "held for six years," what's to say other 2020 models won't start failing next? And more outrageously, the technician accused my father of "tampering" with the fuel pump -- despite the fact that he documented everything on video showing the stress the fuel line was exerting on the fuel pump fitting. Rather than showing concern about a potentially dangerous manufacturing defect involving gasoline under rear passenger seats, they deflected blame and handed me a bill for just under $2,400 for a new fuel line and fuel pump. No accountability. No attempt to reduce the cost. No concern about safety. Nothing. And it gets better. After five days at the dealership, during which they performed a "MULTIPOINT INSPECTION" and marked my battery as a "pass," I arrived to pick up my vehicle -- and it wouldn't start. They had to jump it. So after spending thousands of dollars, I drove home with a dead battery sitting in my driveway. Unbelievable. This was my first and last time servicing a vehicle at a dealership like this. I will never purchase another Hyundai again. The lack of responsibility, the dismissal of legitimate safety concerns, and the blatant unwillingness to stand behind their product is staggering. If you own a 2020 Hyundai Santa Fe and smell gasoline in the cabin, do not ignore it. Check your fuel pump and fuel line installation immediately. If this is happening to others, Hyundai should absolutely be held accountable -- as they should be. Consider this your warning. Below is the link to the video showing the components and how it was clearly installed incorrectly. https://youtube.com/@stevehansen2945?si=6nxSzf4i4FIVkXst read more

5/30/25: Short version - the worst experience with a service department. Piss poor communication, an advisor who had no clue what was happening with my vehicle, other employees not having a clue who does what or how to resolve a situation. Long version - called my normal service advisor (S.A.) to make an appt. He never returned my phone call. Strike 1! A few days later I called the service dept directly, coming in for an oil change, wipers replacement, auto butler service. I rec'd the e-mail notice confirming the appt & its details -- it did not mention the wipers. The service advisor's e-mail was included, so I e-mailed him to ensure the wipers were on the service ticket. The next e-mail reminder still did not have the wipers listed. Strike 2! It was a Friday 7 a.m. appt. I got there about 6:45. When I spoke with the advisor (R.P.), he went over the service ticket and still I had to remind him AGAIN about the wipers. Strike 3! He explained the extra service it should have due to its 30k mileage, which I nixed. He said the oild change & auto butler would take about 4 - 5 hrs, which was anticipated. Not wanting to sit around for that long, I took a walk around the neighborhood. Three hrs later, I still had not rec'd a phone call with any kind of update, or any "the mechanics looked it over & recommends you should really do this or this". I owned a Honda Civic for almost 15 yrs, the Tempe service advisor always called me shortly after the car was dropped off to explain their initial findings & recommendations. At 10 a.m. I called the service desk for a status update. The gal said R.P. was on the phone, she would leave a message for him to call me back. 45 minutes later, I still had not received a phone call. I walked back to his area when upon seeing me, the first words were "I'm sorry, I've been on hold for the last hour." That response indicates he knew I had called & was wanting an update, so the gal who answered my call must have e-mailed, texted, or messaged him in some way. Why could he not reply to her with a simple "I'm on hold w/ someone else, can you call her back?" Strike 4! After apologizing, he told me the mechanic was almost done, then it would be off to the auto butler. Maybe an hr or so later, still no phone or text msg updates. I walked back to R.P.'s station again, asking where the hell my car was. He said it was heading to auto butler. When I told him "you said that was happening an hr ago" his reply was "I thought it was". That tells me he didn't have a damn clue what was actually happening with my car. Did he even check w/ the mechanic's status or just whip some B.S. out of his butt, solely to make me go away? Strike 5! By this time, I was getting angrier by the minute & was not trying to hide it. I'm sure he could tell how upset I was. Another hr or so went by, still nothing. I walked back there again only to have him tell me the car came out of auto butler but "it looked like crap" so he sent it back. Strike 6! for him once again not having the professional courtesy or decency to call me. At this point I would have told him to give me my car right now. Strike 7 for the auto butler team doing a crappy job (his words, not mine). 6.5 hrs later, for what he said would take 4-5, my car is ready. Strike 8! I was livid at this point, not hiding my disgust w/ how this appt went. He tried to apologize but not once did he offer up any reasons for why it took almost 2 hrs longer than it should. Strike 9! Were they short staffed? Did they have higher service traffic than normal? Equipment failure? He gave me diddly squat. Oh wait, he did give me a free oil change & tire rotation for me next visit. La dee freaking da. It's been almost 2 mos & I still have no desire to ever visit Earnhardt Hyundai Avondale again for service. But wait, there's more. After a few days had passed, I still had not rec'd their survey. I called the dealer again, at which time I was told the corporate office sends them out, I should call them. I finally remembered to call June 16 & filed my complaint & was given a ref number. Later that day, someone called me asking for clarification because the person who took my complaint filed it under "Sexual Harassment/Discrimination". Strike 10! After telling him that was not the case, he proceeds to tell me I need to call the dealer's GM & provide the complaint number so the GM can review & get back to me. I called Earnhardt Hyundai that same day (6/16), was told the GM was on vacation. I left a message w/ the complaint #, so the GM could read it over before calling me. The gal I spoke w/ said she would forward it to her supervisor, making it sound like her super was handling the GM's calls while s/he was away. It's been a month. No one has called me. Strike 11! I am officially disgusted w/ Earnhardt Hyundai Avondale. You can take the free oil change & tire rotation & stick it where the sun don't shine. read more

EARNHARDT HYUNDAI Scottsdale has the most amazing customer service. They contacted me when the car I was seeking to buy was available. They said don't worry about anything, we'll take care of all your paperwork. They sure did! When I called my Insurance company, they were already update, had all my car information. State Farm said I need to order a new beacon for my Ins. discounts; Earnhardt already ordered it. Every detail is filled in. They go the extra mile to make buying a new car seamless as possible. I am very thankful for all they have done for my smooth, seamless transition purchasing a new car. Thank you Devin and Sahl and Muspasa, who keeps all papers in order and signatures where were needed. He is right on target. They were fast getting the information to move forward with my car purchasing experience for my Hyundai Venue SEL... I love it. Sahl even helped me transfer all my belongs from my Hyundai Accent (2013) into my new Venue 2026. You can tell I love Hyundai car. Thank you so much. Blessings to all. Carol ~ Yes, I highly recommend Earnhardt Hyundia, FLW, Scottsdale . read more

I went in for an oil change, and when I arrived, I noticed a bulging tire. The oil change and tire replacement with rotation was completed in under 45 minutes. It was the fastest and most thorough job I have ever done at a dealership. read more

We have never been more pleased with a dealership!!!! Bruce is awesome straightforward professional ! Salesman Anthony excellent ! LTook great care Of us. Excellent communications , Relaxed , no pressure sales !!!!! In & out in a hour!! read more

I brought this brand new 2024 Hyundai Elantra in September 2024, February 2025 I started to have electrical problems with it, I would be driving and all of the sudden my dashboard would light up , my emergency brake would stop my call saying collision. I took my car in and they said we can't find anything wrong with it , bring back next time it acts up , well I brought it back with all the lights and everything on and I tell the guy if you turn the car off and wait it a little bit, it's like the car is restarting it's self. I can't wait around in 102 degrees for my car to restart its self. I have kids and autism kid that needs to go to his appointments every week. This is my tip for anyone looking for a car, please don't buy here. read more

Earnhardt Hyundai - Dashboard issues, electronic issues - Car Dealers Near Me - Avondale, Arizona

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Jesus (Chuy) Ramos brings old school customer service back to life at the Earnhardt Hyundai dealership in Avondale, Arizona His communication is outstanding. His care and compassion shine through. He treats the customer as family. And the vehicle has his own. He is the elite of customer service read more

I came to the dealership knowing exactly which car I wanted and I got paired with Manny as my salesman! Lucky me because he fought tooth and nail for me to be able to get the car I wanted, for the price I needed, and with the downpayment I had. The only reason for 4 stars is because they need more than two finance people working on a Saturday! It was quite the wait to get finished up. But if you're in the market for a new Hyundai, get to Earnhardt & ask for Manny! read more

Earnhardt Hyundai - Car Dealers Near Me - Avondale, Arizona

Salesperson Enrique and F & I guy Luis made my purchase of a pre-owned Santa Fe a pleasurable experience. They were knowledgeable, thorough and fair. I love the SUV and the deal and would recommend them to anyone. read more

I visited Earnhardt Hyundai for the first time a few days ago for an oil change and tire rotation and it was the best experience I've ever had at a dealership. The advisor was friendly and professional, the waiting area was very clean and the service took a little over one hour to complete. So fast and efficient! This is my first time owning a Hyundai and I look forward to continue getting my car serviced here in the future! read more

Like to thank Earnhardt Hyundia , over at papago freeway Avondale Arizona location , So a update : I have now Got into Another Hyundia Elantra hybrid limited 2025 , So I have been with Hyundia in several occasions , No matter what situation , the sales department , to whom I done Buissness with Shayne Walker , thank you , to those ready for a new chapter in your lives and looking for a new automobile, Hyundia in Avondale, is the place to go , ask for Shayne Walker , I had went to just look to see what fits my lifestyle , as well a reliable , Vehical , there is a big variety , several choices , I would say look online at the options your looking for , ask questions , shayne is your online sales man with no bull , mentality of holding to that . He will contact you if your truely looking , set a appointment , with shayne I had no pressure and what-so ever and willing to work with you on your budget , I wasent planning to actually drive out with a new car , but made a commitment into deciding to proceed. Louis Diaz Finance Manager was there to answer all my questions as well and no pressure but everything been covered with the Hyundia 10 year warranty . With this , coverage insures anything that happens to your car it's covered , and trust me when I say in life things happen , it's how you deal with those hoops , and the service department been amazing , I talking very professional and swift in all appointments and Emergancy breakdowns or complications or concerns , Matthew Morzella service director, takes every customer serious knowing the importance of having your car , in top running condition , the service Advisors that been there for me through the process been very professional, and also will stick to Hyundia no bull guidelines set for each customer giving each a most smooth experience to assuring the best outstanding outcome , to get the car serviced with close contact communications with the techs , Rod Toppin , Mason Guay Service Advisor Service Advisor as well , worked along side me in meeting me , when I have got the car serviced , let's say we all got to know one another well , and the comfort over at the dealership very clean , and the waiting area has everything thing to conduct Buissness , charging stations to lounging sofa and chairs with large screen smart tvs , coffee , snacks, as well as onsite assessors store , vending machines , they give you updates if you decided to wait with a estimated time , there is also shuttle offered , I have experienced moments rentals are given if service take longer due to complications or waiting on parts , what ever the case , the transition is all good . Hyundia inner-stands we all have our jobs and lives to conduct. Every visit I have been met at my car during drive up , the techs are very careful with the cars and give professional skill sets and work along tech line over at hyundia motor America , quality and reliability service in a reasonable time for the customer . From the moments I walk in to the showroom I have ran into Mary Garcia Receptionist very kind , she will get you to how you need to speak with and or a salesman ready to walk you through the lot , to find your fit. The business aspects for me been very clearvoient and conducted with straight questions answered direct in order to assure you know what's every step is for and why . Hyundia understands the importance of our credit and if your like myself , locking all , coming out of credit fraud and from a 524 - and all that it taken me to work on my credit to get it up 200 points higher , you learn to maintain this score ,and appreciate what value it means . Earnhardt understood and respected this . Chris Bowman Sales Manager thank you , he has went out his way into negotiations innerstanding some of the areas I did not , or should I did , but he gave me extraordinary insight, as well spoke up for me and guided me . Thank you for that , I am in a new new 2025 Hyundia Elantra hybrid limited , the options in this car are advanced fit as well basically a computer itself , trunk opens as I get behind it , smart wallet key ,thank you read more

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Like to thank Earnhardt Hyundia , over at papago freeway Avondale Arizona location , So a update : I have now Got into Another Hyundia Elantra hybrid limited 2025 , So I have been with Hyundia in several occasions , No matter what situation , the sales department , to whom I done Buissness with Shayne Walker , thank you , to those ready for a new chapter in your lives and looking for a new automobile, Hyundia in Avondale, is the place to go , ask for Shayne Walker , I had went to just look to see what fits my lifestyle , as well a reliable , Vehical , there is a big variety , several choices , I would say look online at the options your looking for , ask questions , shayne is your online sales man with no bull , mentality of holding to that . He will contact you if your truely looking , set a appointment , with shayne I had no pressure and what-so ever and willing to work with you on your budget , I wasent planning to actually drive out with a new car , but made a commitment into deciding to proceed. Louis Diaz Finance Manager was there to answer all my questions as well and no pressure but everything been covered with the Hyundia 10 year warranty . With this , coverage insures anything that happens to your car it's covered , and trust me when I say in life things happen , it's how you deal with those hoops , and the service department been amazing , I talking very professional and swift in all appointments and Emergancy breakdowns or complications or concerns , Matthew Morzella service director, takes every customer serious knowing the importance of having your car , in top running condition , the service Advisors that been there for me through the process been very professional, and also will stick to Hyundia no bull guidelines set for each customer giving each a most smooth experience to assuring the best outstanding outcome , to get the car serviced with close contact communications with the techs , Rod Toppin Service Advisor as well , worked along side me in meeting me , when I have got the car serviced , let's say we all got to know one another well , and the comfort over at the dealership very clean , and the waiting area has everything thing to conduct Buissness , charging stations to lounging sofa and chairs with large screen smart tvs , coffee , snacks, as well as onsite assessors store , vending machines , they give you updates if you decided to wait with a estimated time , there is also shuttle offered , I have experienced moments rentals are given if service take longer due to complications or waiting on parts , what ever the case , the transition is all good . Hyundia inner-stands we all have our jobs and lives to conduct. Every visit I have been met at my car during drive up , the techs are very careful with the cars and give professional skill sets and work along tech line over at hyundia motor America , quality and reliability service in a reasonable time for the customer . From the moments I walk in to the showroom I have ran into Mary Garcia Receptionist very kind , she will get you to how you need to speak with and or a salesman ready to walk you through the lot , to find your fit. The business aspects for me been very clearvoient and conducted with straight questions answered direct in order to assure you know what's every step is for and why . Hyundia understands the importance of our credit and if your like myself , locking all , coming out of credit fraud and from a 524 - and all that it taken me to work on my credit to get it up 200 points higher , you learn to maintain this score ,and appreciate what value it means . Earnhardt understood and respected this . Chris Bowman Sales Manager thank you , he has went out his way into negotiations innerstanding some of the areas I did not , or should I did , but he gave me extraordinary insight, as well spoke up for me and guided me . Thank you for that , I am in a new new 2025 Hyundia Elantra hybrid limited , the options in this car are advanced fit as well basically a computer itself , trunk opens as I get behind it , smart wallet key ,thank you read more

Earnhardt Hyundai - Car Dealers Near Me - Avondale, Arizona

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I can't even believe I'm having to write this review after coming here for years. I brought my car in for service because my airbag lights weren't turning off, found out it was my passenger seatbelt they didn't have the part and it would be 4-5 days before they got it. I received a phone call at 730am rang twice and hung up. I didn't know who it was so I waited a few minutes thinking maybe I'd get a voicemail but I didn't. So I Google and see that it's Hyundai. I call back leave a voicemail stating I received a phone call no messages and was wondering if the part was ready. Few hours later we call again, they say yes part is in and I schedule to take it in to complete the repair. I was told it would be a couple hours so I said I would wait I got there at 8am...1130 rolled around and I'm told they are almost done, 1215 and they say they find another issue I say please have someone take me home. I'm told about 10 mins and I'll have a ride as I am sitting there waiting I get notification from my doorbell, it's Hyundai trying to pick me up when I needed to go home ‍. I didn't get my car back until 5pm, I haven't really driven my car since I brought it home until last night when all of a sudden I hear a noise and feel something dangling on my legs, it's wiring from underneath, then when my son opens the passenger door the rubber seal is not in all the way so we tried to get it in as much as we could but both passenger door seals are this way. Idk what's going over there but things sure have changed read more

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We purchased a 2025 Santa Fe but not from here as we found a better price. We have had 3 Hyundai's in the last 4 years and get them serviced here. Hyundai can't get us set us up on Bluelink and the dealership refuses to help. At least they're on the same page of extremely poor customer service. read more

This location has the worst service department that I have ever experienced. I always have an issue. Time before last didn't fill up the oil on an oil change. Needed it towed. Didn't do a tire rotation and lied about why it wasn't done. Then not even a week ago got one of my free ones and my light for the tires triggered all were low. Evidently they were not checked and the director Judd does not return voicemails either. Hyundai gives a free maintenance plan with new car so now your stuck with their location read more

I'm feeling some type of way cause my car had to stay overnight here, I'm pleased to know it's being cared for. these wonderful people shuttled me to and from home, what service. The driver was friendly and made the ride pleasant. My kinda place and service, bet you won't give it a try and tell me your experience ah' read more

What an AWESOME place to purchase a vehicle. Chris and Michael at Earnhardt Hyundai Avondale are a pleasure to work with, no pressure . If you're considering purchasing a New or Used vehicle you owe it to yourself to visit Earnhardt Hyundai Avondale ,10401 W PAPAGO FWY,AVONDALE AZ 85323 (623) 388-5800 read more

read before buying a new Santa Fe!!! I first noticed issues with vibration and slow braking around 4,000 miles. In July 2024, I had to leave the vehicle with the dealership for five weeks while waiting for a windshield and molding replacement. During this time, I asked the dealership to investigate these concerns. When I picked up the vehicle, I was told that the brakes had been checked and no issues were found. However, the problem persisted. In early September, when the mileage reached around 6,000, I asked my husband to take the car back. The dealership diagnosed worn rotors that required replacement but was unable to explain the cause. Two months later, the vibration returned, accompanied by transmission warning messages. I returned the vehicle to the dealership in mid-November. They informed me that software updates and recalls were needed to address the transmission error messages. As for the rotors, they claimed my "brand new" rotors had developed hot spots and needed to be resurfaced. Once again, when I asked about the underlying cause, they couldn't provide a satisfactory explanation and referred me to Hyundai customer service. I then requested a buyback from Hyundai, citing serious safety concerns that remained unresolved despite multiple attempts at repair. After five weeks, I was informed that Hyundai was "not in a position to buy back my vehicle" but offered me $400 as compensation for my inconvenience. I attempt to work directly with the dealership on a buy back but they came back with a lowball offer, which was less than what I owed on the vehicle. To this day I still have transmission warning lights appearing and rotor issues. I purchased a brand-new vehicle with the expectation of safety and reliability, but the company has failed to ensure the vehicle is safe from to drive. I am requesting that my vehicle be bought back so I can seek safe, dependable transportation for myself and my family. read more

Earnhardt Hyundai - Car Dealers Near Me - Avondale, Arizona

Stopped by Hyndai with no intention of buying but I ended up buying!! I walked around didn't feel pressured or harassed at all. Viviana was the rep that helped us. At first I was iffy about buying but she seemed so honest and down to earth with our options. She gave us the time we needed, answered all our questions. She did not pressure us and Gave us good options that where in our budget. I appreciate her honesty, her genuine smile and patience with us. I will definitely recommend her!! read more

Earnhardt Hyundai - Palisade - Car Dealers Near Me - Avondale, Arizona

Steve Shrock (saleman) was awesome and very helpful with the purchase of my grandsons first car. He was kind, patient and took the time to go over the features on the used Hyundai Santa Cruz that we purchased. He made our buying experience very fast and easy and was willing to spend as much time with us as necessary. Chris Bowman and Mike Hayes helped make our financing fast and easy and got us the best rate, they went over the paperwork and explained everything and answered any questions that we had. I highly recommend this team and dealership. read more

I purchased a 2022 Toyota Corolla on Fri., and I was so pleased and happy how Shayne Walker and Luis Diaz made my visit so relaxed and easy. I highly recommend you purchase from this dealership and ask for Shayne when you go in! Luis handled my financing and explained everything and answered all of my questions. Great guys and everyone I interacted with was very friendly! read more

have to say the initial impression of this location was a good one. The service was quick and fast and honest. Maybe because the mileage that my car had and I just lucked out. I had came here Avondale Hyundai a year and 5 months ago May 2023 is when I came here and they graciously honored a warranty. Dad Hyundai has I'm guessing for a car $80, mi and under they would be replacing the catalytic converter for free. Great news! Awesome! Fast forward to a year and 5 months. Mind you I make sure that I keep up on my oil changes. When the 90,000 Mark hit I got my tune-up done. My check engine light comes on and I go to AutoZone and they tell me my codes that are coming up are for my catalytic converter and my CO2 sensor. I was like oh that shouldn't be anything cuz I just got my catalytic converter done last year so that shouldn't be the issue. It should be the the sensor so I go and I called to set an appointment up to get my car checked. When I go there with my appointment I'm told it's going to be about 2 weeks before they can actually look at my car. I was confused. Dad, I had to wait 2 weeks for my car to be looked at when I just made an appointment for this to happen. Anyways I said okay. I'll make another appointment from 2 weeks today to get my car checked out. I now wait my appointment on November 4th happens. I come in and she tells me the same thing so I was going to be about 2 to 3 days before we can get your car checked out to see what's wrong with it and then we'll let you know. I explained to her that's unacceptable. What's the point of an appointment she tells me? Oh it's just a talk to an advisor what you do when you're on the phone anyways. So I said you know what I'm going to leave my car here if you get it done today. Awesome if not I'll just come by and pick it up when I get off of work. She was super awesome and got my car checked out with in 3 hours. 4 hours of me dropping my car off. Not so awesome part. It is my catalytic converter that they replaced Hyundai replaced with a Hyundai part cuz it was ordered and I am now going to be paying $2,600 to get my catalytic converter replaced again. So I kind of feel that because they got free service or I got free service. I'm sure the warranty paid them of their time, labor or whatever. But I feel like because I didn't have to leave with a large payment and it was free. Maybe the part was cheap. I don't know. But I just find it ridiculous that I now have to pay $2,600 a year and 5 months later after the Hyundai dealership replaced my catalytic converter. I didn't go to Joe schmo to do it. I didn't go to the friend to do it. I didn't go to some beat down or some car shop. I went to Hyundai the people that manufactured my car and I still got a bum part and I still end up having to pay $2,000 plus dollars to get my car fixed. I am just going to do what I should have done before and to stick with the car shops out here cuz no matter what even if I get apart from AutoZone a Hyundai part is not going to last me no more than a year. So just be careful when you're out here at these dealerships and they're telling you come and get your stuff fixed here because our parts are guaranteed and will last longer. Well that's not the case here. Fair warning. Ps. I paid $135 for a diagnostic you would think because of a faulty part or whatever they could have at least haunt that in some way. But anyways, good luck out there. read more

They suck. They don't respond if you don't pay their markups. Gm and internet manager sucks.

Purchased my new Palisade from Chris Hawks and could not be happier. He was the best car salesman I have ever worked with. He wasn't pushy, he provided great service, and he worked with me to get me the deal I was happy with. Best car buying experience I've ever had. I called in the morning to verify the car was available, he grabbed the keys and pulled it up waiting for me to arrive. I test drove the vehicle and after that, the customer service was top notch. He walked me through the price and the deal and made sure I was 100% satisfied before I drove off. My only regret is that Earnhardt doesn't have the car I also want to purchase for my wife, so I won't be able to use Chris or Earnhardt Hyundai Avondale on the next deal. Oh and I almost forgot, special shoutout to Michael Hayes as well. I have never gotten in and out of a finance office at a dealership so quick and smoothly. He didn't try to oversell me add-ons and made the paperwork so quick and efficient. I think I was in the finance office for about 15 minutes at most! read more

Earnhardt Hyundai - My new Hyundai Palisade courtesy of Chris Hawks - Car Dealers Near Me - Avondale, Arizona

This dealership has high ratings because the service is truly outstanding. Antwon Wallace made the car buying experience a good one for us. After decades of hating dealerships more than getting teeth pulled, every thing changed with Antwon taking care of us. His energy, calmness, friendliness, and authenticity shone through. For the first time, I can honestly say it was a good experience. Go see Antwon if you're in the market for a Hyundai. read more

The best dealership I have ever been to in my life. From entering the dealer to transaction complete. All the negotiations were great. Very accommodating on my trade-in. I traded a 2023 Grand Cherokee in on a 2025 Palisade. read more

Battery issue that started bad was resolved by service manager and his team. Thank you.

just talked to Ron he was excellent, he made sure I was in good hands ! I didn't have an appointment but still fit me in the right schedule, highly recommend !. read more

I just bought a new car from Earnhardt Hyundai and what a refreshing experience it was. There was no hard sell or long waits - just smart people who know their product and are quick to answer any question. Our salesperson Chris Hawks was soooo patient and thoughtful - anxious to make sure we had all our questions answered and even made sure to tell us things that would pop up later on that we hadn't thought to ask. The finance manager (Mike) was also terrific - thoughtful and patient and very knowledgeable. Great experience overall. read more

This is my new Hyundai Venue 2023. AJ was the one who helped me buy this car. AJ is not your average car salesman. He explained everything. AJ was very informative and has followed up on everything from my window tinting to the first day with my car. When you go to Earnhardt Hyundai, make sure to ask for AJ. Everything about the night I bought my very first new car went way better than I anticipated. read more

Earnhardt Hyundai - Hyundai Venue 2023 - Car Dealers Near Me - Avondale, Arizona

I was looking to purchase a vehicle and was searching online for dealerships that would approve someone with not-so-good credit like myself. I stumbled upon Earnhardt Hyundai, filled out an application, and was pre-approved. I then selected the vehicle I wanted, uploaded all my paperwork, etc. The next day Eddie Nunez called me and advised that the vehicle I wanted had already been sold, however there was a similar vehicle available. He sent me the link to see if I liked it (a 2023 Hyundai Kona). Unfortunately , even though I liked the car, the payments were going to be way higher than what I had originally thought they would be. Eddie recommended we look at cars within 10-15K range so that they would fit my budget. I wasn't ecstatic , but was open to other options. He sent me a few links, and one of the vehicles was a 2016 Scion iM. Never in a million years would I have considered this car, but once I looked at it and saw the condition it was in, I decided to come into the dealership and give it a chance. I absolutely love my new car and I'm so happy I had Eddie to help me find something that worked for me, and the payment is lower than what I originally budgeted. The best thing is that Eddie never once tried to "hard sell" or push me onto a car. He simply laid out my options and helped me when I was ready to make a decision. This was my first pleasant experience at a dealership. Before this, I had gone to Sands Kia and not only was the salesman kind of rude, but he told me no other place would approve me, including them. I'm glad they didn't because I ended up finding this gem of a car. Thanks Eddie for your help! I will definitely recommend anyone looking for a car to reach out to Earnhardt Hyundai. read more

Earnhardt Hyundai - The whip - Car Dealers Near Me - Avondale, Arizona

Earnhardt Hyundai sells certified used LEMONS! ! Do not buy a car from here, it will be your worst nightmare. We trusted Earnhardt for our only family car we own. Now we are forced to walk everywhere including my child in 116° because we were scammed by Earnhardt! We purchased a 2015 Jeep Cherokee and within 9 days had engine ticking and check engine light. Earnhardt refused to help us with this problem because I was 200 miles outside of their 500 mile warranty and I chose to get a 3rd party warranty because it last 5 yrs instead of the 2 yr warranty Earnhardt was offering me. They changed an o2 sensor that did nothing to fix the problem. Check engine light came right back on with same exact codes. I now have attempted to resolve mechanical issues with my warranty and they will not cover Earnhardt's preexisting conditions. Mechanic who looked at my car is 100% sure this issue has been there for a long while and first check engine light was for the same issue as this one. It came up p219a fuel ratio balance all along! Jeep needs new rocker arms, lifters, cam shaft. Up to $10,000 in repairs on a Jeep I just got for $20,0000. Mechanic and warranty urging me to contact dealership because they need to honor this repair it was there before purchase. Kurt Stewart general manager would take no responsibility for the issue and has left our family with no vehicle in this heat and a huge amount of debt for a car that had serious engine problems in the first 9 days. I thought these are the Earnhardt principles: To create an environment where customers and employees are treated with respect. To forge honest, long-lasting relationships with our customers and employees. To build a positive team in the spirit of family. To embrace changes in the automotive industry through ongoing training and education. To meet all challenges with a "can-do" attitude and the customers' best interests in mind. read more

This is my 3rd Hyundai purchase from Earnhardt Hyundai and my second Hyundai purchase from Chris Hawks. Why 3? Because each and every time I have not only purchased a high quality vehicle, but I have received exceptional customer service from sales to service. Chris kept me informed and updated through every step of the process of buying this latest car, and he even came and picked me up so I could sign the paperwork and drive my new vehicle home. Service matters, and Chris consistently delivers the best service you could ask for when purchasing a vehicle, and gave me options to consider when I wasn't sure what to get. No pressure, just information to help me make the best decision to fit my needs. And he was always responsive to my messages and inquiries! I highly recommend Chris Hawks and I definitely recommend Earnhardt Hyundai! read more

This dealership sold me a lemon vehicle and after many attempts to try and have the defects corrected, I had to contact an attorney to get the situation resolved as this dealership wasn't able to fix my issues and refused to help me. I bought two vehicles from this dealership: a 2019 Elantra Limited, which was totaled in an accident (Hyundai vehicles are very cheap) and a 2020 Elantra Limited, which is a lemon. The first car buying experience was great but the second was not so good and the dealership showed me their true colors as they're not able to do much more other than sell you a car and other useless warranties and contracts you don't need. During both sales I was sold on a vehicle rap warranty and was told that if anything goes wrong in the car for whatever reason it'll be fixed, no questions asked. When I drove my 2020 Elantra home from the dealer I noticed an issue with its alignment and the lane keep assist kept pulling the car left and right as if it was trying to correct the alignment. "No problem" I thought to myself, it probably just needs an alignment. Well long story short, it wound up turning into this huge fiasco with the dealership not knowing how to fix their own vehicle, becoming frustrated with me, and being extremely rude and unprofessional. The vehicle is a definition of a lemon. The alignment was never right, the lane keep assist constantly malfunctioned and would sometimes direct me into curbs or lanes that were occupied by other vehicles, the air conditioning kept making this weird buzzing noise and would, at times, vibrate really hard, the engine started making this weird clicking noise, and the moon roof leaked. Also, my infotainment system would constantly malfunction and have to be reset at least once or twice per week. The emergency braking would sometimes not work and at other times be overly sensitive and slam on the brakes when a car was far in the distance. Bottom line: these cars are super cheap and the technology in them is there just to entice you as it doesn't work properly. Don't purchase extended warranties because the Hyundai dealerships won't honor it...they won't even honor their manufacturer's warranty. Their 10 year/100,000 mile warranty is America's best...until you try and use it. read more