This was my second time going to this business- the first time they were going to charge me ~$200…read morefor a workup saying it could be all these issues wrong with the car. Thankfully, I went somewhere else who diagnosed it as a knot in the tire and only charged me $40 for a comparable tire- no charge for "work up". This second time I went here, I was running out of daylight with work and everything and accidentally went back to this place (I couldn't remember the other place I had been to that was good, and ended up putting the wrong thing in the GPS, but figured how bad can it be). Momentum calls themselves a family run business but do not let that fool you. I got two second opinions about my car- and some of the things Momentum recommended I did not need done. Not only this, they wanted to charge me over $2,300 for the issues. The two other places I called and asked said it should be under 1K and to go see them. Thankfully, I was able to go back into Momentum and asked them to stop the repairs. At that point they had already done three tire replacements (which I did know I needed so this was fine), and I asked them to finish with the fourth but not to do all the other things they were going to do. I ended up paying $520 for new tires, which I didn't think was that bad. However, I did not appreciate the fact that these tires retail for $70 at Walmart, and Momentum charged me $88 per tire, and only after the fact did they tell me it was also a $30 fee per tire. Plus tax on top of this. This morning, I went to one of the said local shops I spoke with, and they told me the tires were a low quality brand (opposite of what momentum told me), and also said they could have done comparable tires for $365 total. I also got what actually needed done for much less of a price. Needless to say, do not go to Momentum Tire. They are crooks and should be ashamed of themselves. I am not sure if they see a girl and take advantage, but there were older people there too and I can't imagine how much money they are unnecessarily poaching from people. I also found out they have gotten in trouble for price gouging in the past and have that reputation. Thankful I spoke up and saved myself minimum 1K even though I lost some on the tires, but wow, awful experience. Don't let friendliness fool you.

I have had some work done at Momentum in Morganton a couple of times within the last 9 months: oil…read morechange, oil pressure sensor replaced, serpentine belt replaced, NC state inspection. They were very professional, and the work was done to my satisfaction. What made Momentum stand out and earn a great review instead of a good review for me was for following events that took place yesterday. I noticed a severe oil leak just after taking my almost 16-year-old dog to the vet to be euthanized. A sad day to start and then more stress heaped on with my first oil leak on a car I have had for 7 years - coincidentally just after trying out a new garage that had over charged me and tried to sell me several services that I knew I didn't need. After noticing the oil leak, I immediately took my vehicle back to the garage (new place in town - they still have balloons out front) I had decided to try out with an oil change one week earlier. As I write this review, I have now had 2 bad experiences at the "new garage" and left very unsatisfied both times: both when I picked up my car after the oil change and when I took it back after noticing the oil leak. I then decided to take my vehicle back to Momentum which was the last garage I had work done before the unsatisfactory oil change. I didn't have an appointment yesterday, but they fit me in since the oil leak was severe, and I was a returning customer. Not only did they fit me in, but they also found 2 different potential leak spots. They warrantied one which could have been a result of the oil pressure sensor they had replaced months ago, and they did some deep dive analysis on other potential leak spots, tightening up what seemed to need it. They went the extra mile and restored my faith in a garage. I had two negative experiences at the new garage I had tried out and a bad day in general. Now I know the first place I will take my vehicle from now on. No more trying out "the new place in town". My go-to garage from now on is Momentum. Thanks for restoring my faith in a local business and making a bad day a little better.

I had a wheel drum and brake tune up done here and they did a great job with the car. Also gave me…read morea quote for other work might have done soon

Richeys : Experience, trustworthy, quality parts and great prices…read more True professionals! Not many places exist like this anymore

I have no clue what the guy name was that serviced me today but he was absolutely rude at the end…read moreall because he heard what my husband said. I wouldn't recommend this place for women by themselves because they will scam you if you don't have your spouse with you. I only came there to get my tires changed and they was trying to get me to pay additional 80 some dollars for a sensor that I may or may not need . The manager I guess who is managing the place decided to be a complete jerk said that " ignorance is a bliss " like he didn't like that my husband was refusing to have extra money being charged. So, my husband was telling him that he didn't have to make such rude comments and the store manager said " I don't want to entertain you" like was he going to cuss my husband out or something? Like basically my husband as the say so of what goes on my van because he basically pays for everything that goes on the van. This place needs to do better at management or lose customers because I will never come back after today.

Excellent service and quality . Professional people with awesome knowledge of mechanical workingsread more

First, I just want to take a moment to brag on Mr. Nathaniel Rogers, service director at Mike…read moreJohnson Hickory Toyota, who delivers to his customers what I refer to as, Chick-Fil A customer service; I think it safe to say that not many fast-food restaurants come close to exemplifying such exceptional customer satisfactory! Nathaniel is an honest man with good candor and integrity. His pragmatic approach allows very little room for biased decisions when dealing with complex situations. Throughout my service experience, he was very informative (keeping me updated and in the loop) responsive, and punctual. I felt heard, understood, and like a part of his Toyota family! I have been a proud Toyota owner for almost 20 years now; I've visited many other Toyota dealerships from Statesville to Charlotte. However, for the past 4 years, Mike Johnson has exceeded my expectations! The staff are always kind, and the waiting area is always clean and feels very warm and inviting. The environment makes the wait not feel daunting. Taking your car in for service can be a bit stressful at times, especially when the technicians come to you at every visit with a long list of needed services, with a few that you kindly decline, only to have them come back a second time with an additional service that you need, causing you to feel pressured and overwhelmed. I have never felt that way at Mike Johnson Toyota, I don't feel like I'm being bamboozled, I know that I can trust that if my tech. I will continue to return for services and will continue referring family and friends for any auto needs! A huge thanks to Andy, Nathaniel, and all staff at Mike Johnson Hickory Toyota, for always going above and beyond to make their customers feel appreciated!

If I could give zero stars, I would. I paid $36,000 cash for a truck from this dealership, and the…read moretransmission failed just 31 days after purchase. That is completely unacceptable and raises serious concerns about the quality and inspection of the vehicles they sell. A major component like a transmission does not just fail overnight without warning. This makes me question whether the dealership knew about the issue or failed to properly inspect the vehicle before selling it. Now I'm stuck facing thousands of dollars in repairs on a truck I just bought. I trusted this dealership and feel completely let down. Spending this much money, only to have the vehicle become unreliable almost immediately, has been a terrible and stressful experience. I strongly encourage anyone considering buying from here to be extremely cautious and have any vehicle independently inspected before purchasing.

I had a good experience buying a used car from this dealership. Dennis helped me, even though I had…read morevery limited time on my hands. He made it easy for me to buy a car with my busy Schedule. The car was for my teenage daughter so it had to be a safe vehicle. Dennis let me check out all the mechanicals I needed to before I purchased. I would recommend this Dealership to others.

Idk how u can buy a car from a company 2 months ago and get an extended warranty just for them to…read morego ring around the rosey on fixing ur broken car or making things right for a veteran. I've talked to 10+ people and somehow no one has time to help a customer don't buy from hickory Chevy unless u wanna get fucked

Outstanding Experience at Cloninger Ford with Ty Flowers!…read more I recently purchased a 2017 Chevy Cruze Premier from Cloninger Ford in Hickory, NC, and the entire experience was exceptional. From the moment I walked in Ty Flowers provided top-notch customer service. He was knowledgeable, friendly, and truly went above and beyond to ensure I found the perfectttttt car! The Chevy Cruze I purchased was in pristine condition and Ty made sure the process was smooth and stress-free. Even the finance department was a pleasure to work with!! Everyone is friendly and professional. I highly recommend Cloninger Ford and especially Ty Flowers when purchasing your vehicle. Cloninger has earned my trust and I wouldn't hesitate to return in the future! Hands down the best car-buying experience l've had!!!

This place is horrible. They want to add on $3000 dollars worth of nonsense to the vehicle price…read more The salesmen used high pressure sales tactics when I was looking at the vehicle and of course when negotiating the price. Additionally, I had issues with not recieving the tags for over 9 weeks and when I would call to inquire about the tags I would get put on hold or forwarded to voicemails. I would leave voicemails and never get a called back. I finally got a hold of a manager only to be told I will call you back....guess who never called me back. DO NOT trust this stealership.

These guys do great work. They are polite, professional and I've not been disappointed with the…read morework they've done on my 2008 Ford Ranger which includes alignment, tires, brakes

I had an alignment done, inspection, and transmission service done on Monday 5/22/23. They did the…read morealignment, and inspected vehicle just fine... There is no way in the world they did the transmission service!!! Which was supposed to be new fluid. I'm attaching photos. Absolutely unacceptable and 180 dollars down the drain, plus another 140 for me to do it myself!! Both paper towels came off my dipstick. One before the other after.

Do not going here these people are scams. They took in my fiance's car to service the stabilitrak…read morebecause the ABS system was causing it to code. She didn't know what was needed, but they tried to tell her that she needed both rear lower control arms replaced costing over 2k, they where replaced 2 years ago. After she told me about this I got it scanned at AutoZone, saw the rear driver ABS sensor was bad. I replaced it and what do you know stabilitrak was back to normal and all lights are gone. DO NOT USE THESE PEOPLE!

worst customer service I ever had! I asked for my key back...the man called me the B word…read more he wasted my time to take all my information down to not tell me a price I kept letting him know what was wrong with my car but he wasn't helpful! I don't recommend coming here..the guys are just rude!!!!