The manager contacted me and the issue has been resolved to my satisfaction. I have used Valvoline…read moresince I moved to Fort Lauderdale and all of my other experiences were good ones.

No do not recommend coming here they are really bad at mechanical works I first time I went there…read morethey left my engine cap on with a tool on top of it free scum of the earth

I did an oil change on my RAV4 last month. Jeremiah E and the rest of the Team were amazing…read more Everyone was very professional, well spoken, and polite. He explained every process and advised on the needed work. I was so happy, told my husband the very same day, so he had oil change on his Jeep the next day, and we both agreed on the great experience and reasonable price. Thank you all for your service; you have definitely made long-term clients. Keep the great work going!

Prices aren't what's advertised and they try to sell you everything under the sun. Just do what I…read moreasked and that's it!! They tried to tell me I needed new break pads and this and that. Change my oil with a smile and stfu.

All right, I'm all set to venture out to get something to eat. UGH! I turned the key and the tire…read morepressure warning light was on. I was secretly hoping one or more tires were under-inflated and just needed air. I went into the lobby of Tire Plus where I was greeted by a male employee. After explaining the situation, I asked if one of the technicians could put air in all four tires. I was told to pull up by the bay and someone would take care of it. Within a few minutes, air was added to all four tires. When the tire pressure warning light went out, I noticed in the side mirror that the technician was inspecting the back right tire, and I already suspected what he was going to tell me when he approached the driver's side door. I sighed heavily as I followed the technician, only to see the little culprit that immediately ruined my mood. I was recommended to replace the tire, resulting in another heavy sigh, as I just replaced one that got a nail in it last month. I didn't have time to get the tire replaced at the moment, so I made an appointment for the next two days... fast forward two days and 90 minutes; I'm back cruising on the road. I noticed I was not charged for the service, which I sincerely appreciate.

To Whom It May Concern:…read more I am writing to file a formal complaint regarding my recent experience at Tires Plus and the inspection performed on my vehicle. I brought my vehicle to this location because it was shaking while driving. I clearly explained the issue to Rick and also informed him that I had recently purchased four new tires. Rick advised me to leave my vehicle so that it could be inspected and told me that I would be contacted with the results. After the inspection, I was given an extremely high estimate and told that my vehicle needed several services and repairs. I was very concerned by the amount quoted and decided not to move forward with the recommended work. The following day, I took my vehicle elsewhere for another evaluation. I discovered that the shaking was simply due to the tires needing to be balanced. I paid only $30 for a tire balance, and the shaking issue was resolved. This raises serious concerns about the accuracy and integrity of the inspection I receive

Bad business they don't honor there coupons Bait and switch give 1 price and charge you doubleread more

This place will scam you.. I have spent $22,000 in the last…read morefew months fixing problem after problem with my van .. Every time I would get something fixing another problem would arise a fee days later and I would bring it back in and it ended up costing me about $22,000 in total over about 2 months The last problem i had was supposedly a transmission line broke and the transmission needed to be rebuilt that cost about $6,500 I was without my van for well into 3 weeks because they said they were waiting for a part to come in for my transmission rebuild.. I finally got my van back and immediately started having problems with the way it was going into gear and shifting.. So I brought it to a dealership to get it looked at because I was tired of dealing with this mechanic shop and the amount of money I have spent there trying to get my van to work properly..it should practically be a new van .. the ac was the first job done and still having problems with that after them charging me $3,000.. Anyway back to the transmission rebuild.. Once I brought it to the dealership ,the dealership found that Empire auto care installed a junkyard Transmission in my van that had altered vin numbers and they charged me for a rebuild.. They knowingly installed a junkyard Transmission with altered vin numbers ( ground off ) with green spray paint.. Its a federal offense to tamper with any vin numbers on any Vehicle Motor Transmission I have filled a police report and filed a report with the attorney General office .. I have also hired an attorney as this place needs to be held accountable for what they have done .. This is fair warning to anyone reading this not to use this place as they come across nice but will cut corners and deceive you for profits .. They only offered to install a new transmission after getting caught so they could cover up the fact they defrauded me out of thousands of dollars... What they did to me is criminal and will be dealt with accordingly.. I would never use this place or refer them to anyone.. I don't care what it cost me they will be dealt with for doing what they did.. Installing a transmission on a vehicle where the VIN number has been obscured or removed raises serious legal and ethical concerns. A VIN is a unique identifier required by law for all vehicles and is crucial for verifying ownership, tracking vehicle history (including accidents and recalls), and preventing theft. Here's a breakdown of the potential issues and actions: Legality and risks Felony Offense: Knowingly possessing or transferring a vehicle or part with an altered or missing VIN is a serious offense in most jurisdictions, potentially resulting in jail time and hefty fines. Stolen Vehicle Presumption: A vehicle with a missing or tampered VIN is highly suspicious and could be presumed stolen until proven otherwise. Voided Sale/Title Issues: Even if not stolen, a damaged or missing VIN can create difficulties with obtaining a clear title, selling the vehicle, and insuring it. Liability for the Mechanic: A mechanic who installs parts without a valid VIN could face legal consequences, especially if the vehicle is later determined to be stolen or linked to other illegal activity. You keep flagging my review Interesting concept to cover up what you did to me

I had somewhat of crazy experience but I have to say I'm glad it happened at Sam's. This was my…read morefirst time here, I came because I saw the great reviews on Yelp and I was looking for an honest mechanic due to being scammed a few times with this car already. My check engine light was on and I knew of a previous oil leak that I was told wasn't major but I should get it looked at. The check engine light was an easy tune-up and the leak turned out to be major coming from the valve cover... all good and done. We also replaced all 4 tires with alignment. When they went to call me in to pickup, the mechanic found that there was a separate oil leak from a different area and it would be a simple fix replacing a small hose. Turns out the hose has a manufacturing defect and wouldn't fit correctly, they had to keep my car an extra 4 days and try 3 different hoses in total to get this leak to stop. This was such a blow because I use my car for work. Nobody had the part and the ones that did offered the defective one. The part was in back order with the dealership. This was a tricky spot, I believe Sam's found an aftermarket hose that did the job...but it took a lot of effort, putting on 3 different hoses and running around calling everyone in town. They could've easily given my car back in the beginning saying "not our problem" or ignored it, or when they ran into all that trouble and the issue looked "unfixable" they could've just told me to pick the car up and tell me they can't help me. But they were the ones to keep trying everything, without my prompting, and ultimately they fixed the car. They didn't even charge me extra, in fact they worked all this into what I was already getting done. I ended up paying close to my original quote maybe even less. All in all, I'm happy that this happened at Sam's, they handled it like pros, they were honest and fair and transparent the whole way. Larry at the front was my contact the whole time and that guy is a legend, he really cares about people and it shows. He really felt bad that this made me lose out on 4 days of work, I could tell it bothered him. What more could you ask for a business that cares about you. My car is running great, all symptoms and problems seem to be resolved! I would most definitely come back, they have me as a loyal customer, I would recommend anybody I knew to them.

Just called them on the phone to see if they could put in the #8 spark plug on my 1996 Trans Am;…read moresaid they only work on European cars. Would have been nice if they added that to their website prior to me calling!!!!!

Was on a vacation and had unfortunately had to stop in with a friend to get his car looked. Ended…read moreup talking with Lez he was a really nice guy and very helpful. He took care of the issue quickly and the price I felt was fair, The shop was comfortable and they staff was very accommodating while we were there. Overall just a really good experience and seems like an honest place. Would definitely come back if I needed work done and lived in the area

The team did a good job, and my car feels much better now. Communication was excellent throughout…read morethe process. The repair took a bit longer than expected, but the quality was worth it.

Nick is one of the most honest, straight forward, and knowledgeable auto mechanics I've ever met…read more There are no words to describe how refreshing it was to deal with such a professional. He helped both me and a friend. My friend was quoted thousands of dollars to have her car repaired by Honda despite the gains already worked on it. Nick uncovered what they did wrong and gave her the evidence to have them fix it under the warranty. He could've not been honest and just had her pay him to fix it. But he was transparent and truthful. I'm about to do a cross country road trip and he looked over my entire car and was able to find out what was causing issues with sputtering and gas usage when nobody else could. I'm telling everybody about this guy now.

I have been going to Jacko for the past 8 years. He is very professional and honest. I have always…read morebeen more than satisfied with the quality of the work. Instead of being flashy and expensive he is down to earth and reasonable. When he repairs your vehicle you can be assured that the problem has been resolved.

If quality, honest work at VERY reasonable prices is what you're looking for, then I suggest Sal's…read more A/C was blowing hot on a 20 year old Cadillac. 45 minutes later and less than a c-note lighter, I had a gallon and a half of freon put in, with the system vacuumed and recharged. There's a reason why Sal's has been in business since before most of us were born.

First time took our KIA and was gracious greeted. The mechanic pointed out to add oil…read moreperiodically. No overselling as other shops. Will be bringing all our vehicles here.

Great service. Joe, AKA Hassan, is super friendly. They took good care of my car. They give you…read moregood advice. They are honest and fast. They want to keep their honesty to keep loyal customers coming back. The office is clean. Very clean toilet. A good place for changing fluids. I really recommend them.

Stopped there few weeks ago to change the oil in my car and they want to sell me another service. I…read moredon't know if my car really needed the service they offered me. Their synthetic oil change is too expensive according to other shops. I think 65-69 would be a good price for synthetic oil change. Some of the workers there are very friendly but some of them are not very friendly. Some of them don't speak English (maybe this is why). I don't know if I will come back there to change my oil or something else. I will think about it. One thing I think they should be: FRIENDLIER. Also avoid asking costumers inappropriate questions (ex: personal questions). I will give 3 stars, because the place is nice and they are very quick doing the job. But the oil change still expensive and they need to be friendlier.

"Best auto repair shop in South Florida!" I usually dread…read moregoing to mechanics, but Prestige Auto Repairs & Tires completely changed that. From the moment I walked in, I was treated with honesty, respect, and professionalism. The team explained everything clearly, showed me what needed repair, and never pressured me into unnecessary services. So far, I've had an oil change, new tires, brake service, and an AC recharge done here, and every single job was done fast, affordable, and with top-notch quality. My car runs smoother than ever. What I really appreciate is how they handle both everyday cars and luxury vehicles--I saw everything from Hondas to BMWs, Mercedes, and Teslas in the shop. They truly can fix engines, transmissions, brakes, and all major repairs under one roof. Pricing is super fair compared to other shops in the area, and I never have to worry about being overcharged. They even helped me with a quick tire patch when I was in a rush, no appointment needed. If you're looking for a trustworthy, skilled, and reliable auto repair shop in South Florida, this is it. I recommend Prestige Auto Repairs & Tires to all my friends and family. This place is now my go-to mechanic for life.

Was not pleased with the service I got at this location went here for an oil change and tire…read morerotation. I never even got the tire rotation, and it took way too long to do the job,also was charged more than what I was told they were going to charge.