this is a terrible place to take your car. they are all about the $160 for diagnostic. I have diagnosed my car and found what is wrong with it but getting here they said the solution is getting a new engine. I tried to convince them about the diagnostics but they wouldn't bulge because they prefer to take the $160 instead of doing their work. very terrible service they have and the value for your money is thrash read more

** Updated ** This place diagnosed and fixed a serious oil on my truck. The source was an over tightened the oil filter that damaged the gasket. Check the photo- a new filter was installed. Thanks to Leo. read more

Auto Max - I was charged more than $400 to stop an oil leak. They diagnosed a leaking oil cooler but only changed the oil filter. - Oil Change Stations Near Me - Pearland, Texas

So I waited a few days to write this review because I wanted to see how everything panned out. First things first if you try them out and your a teacher come on through they offer a discount. To start off what I thought to be one visit turned out to be 3. I went in to get my radiator fan fixed because my car was running hot. They were able to fix the issue so I thought but maybe an hour after I left it ran hot again and I drove it back. The manager Leo told me what may be the problem and fixed it. Ok no problem but then later on that evening more lights came on and my car pretty much didn't want to turn back on. I got the car towed and came back in the morning. I was a little upset because now what. But when I spoke to Leo again they took the car quickly to see what was going on and it was a different issue in related to what was repaired needing a new alternator. I was pretty upset thinking wow I have to spend more money but it was not on the mechanic fault it was just an affect of all of the energy being pulled from the old alternator hopefully I'm explaining it correctly. The reason this is four stars because Leo was so compassionate because he knew what happened and only charged me at cost for the alternator and didn't charge for the labor for this second issue. I would definitely go back because of the character of Leo and I forgot to say to top it off he was going out of town the same day but he waited to test drive the car himself to make sure I was good and I haven't had a problem again. read more

I had a very disappointing experience with this shop. The owner, Leo, personally quoted me a price for the work I needed done. However, when I came in for the service, Leo wasn't there and another employee took over. I mentioned the price Leo and I agreed on, but when the work was finished, I was charged more than double the original quote. I immediately called Leo to ask why the price had changed, and he simply said he didn't remember giving me that price. This was extremely frustrating and felt dishonest. In my opinion, that's not just bad customer service ,it shows a complete lack of honesty and professionalism. This experience showed me exactly what the new ownership is like, and I won't be coming back!! read more

The owner Leo is really trying to make customers happy with their service. Since he took over in March, I think the place has gotten better. The manger at the front desk needs to be FIRED in my opinion. Anyway, Leo is great. read more

Great mechanic shop! Honest pricing, fast service, and they explain everything clearly. Highly recommend!

My car over heated & the radiator began steaming while I was on the highway. It was 3:30 PM on a Saturday, and auto max was the closest mechanic to me. I was about 2 minutes away when my car began steaming. I pulled over thinking I'd let it cool down and then finish the remaining 2 minutes drive. Well, my car wouldn't start after that. I called auto max, they connected me with a tow truck who arrived within 15 minutes of my call. When I arrived they were closing and told me to call Monday. When I called Monday, they discovered the hose fell off due to the pressure from the heat as the radiator fan wasn't working. By Tuesday at noon they had everything working nicely for me, and at a reasonable price for their labor. Phil & Leo were very kind and talked me through everything they had to do so I could understand. read more

DO NOT GO HERE!!!! I rarely write bad reviews, but this place is the reason why I lease cars instead of having to deal with shops that take advantage people like this one does. So yesterday I told my mom about this shop because I pass it on my way home everyday. It always looked busy. So instead of looking at previous yelp reviews we decided to go to them. We already knew what was wrong with the vehicle because we went to a previous shop. But they wouldn't be able to get to the car until Monday, and this shop was available that day. When my mother gets there. They told her that she needed something else, and not what she was told at the previous shop. So they did whatever it was they suggested instead. And it was not the problem. In fact the problem was the part that she had already suggested. So she ended up having to pay for the first thing that she suggested in addition to their mistake. So a less than $200 job ended up costing her $500. And taking twice as long. And instead of being apologetic. He says "well you needed it anyway". But it doesn't stop there. The male at the front desk was extremely disrespectful and extremely chauvinistic. And they take advantage of people that don't fully understand vehicles. He was even having a what should have been private argument on the phone cursing and talking loud while sitting at the front desk. I felt responsible for this horrific experience because I was the one to recommend this place. I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE!! read more

Auto Max - Oil Change Stations Near Me - Pearland, Texas

R I P-O F F Took my 86-year-old mothers 2013 Mazda 5 to get an oil change with a $10 coupon, was greeted by Tony told him I wanted a basic oil change he said they ONLY do synthetic, no price discussed(my first mistake) I waited 1 hr and 5 mins and When I approached the front desk, Tony asked if I saw his text!? He they proceeded to tell me that my mother needed a new battery(current battery is a AAA installed battery less than a year old with a 3 year warranty) I handed Tony my credit card for the oil change(second mistake without asking the price) Tony handed me a receipt to sign that said $97.07 - $12.66 totalling $89.44 for a 4 cylinder "basic" oil change!??? WTH!!!??? He added a 16.99 stp oil treatment and used semi synthetic oil 5/20. read more

Auto Max - Automaxx RIP-OFF "basic" oil change w/ $10 coupon- 4 cylinder 2013 Mazda 5 for $89.44 always ask prices & never trust the up sell - Oil Change Stations Near Me - Pearland, Texas

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This business needs to be shut down!! they killed my car which was in perfect condition.....I learnt they did that to several others when I was sharing my story!! do not go for oil change or even to air check.... they are car killers!! read more

great customer service new owner new management shop is super clean..highly recommended.

Starting With the professionalism i received when I pulled up and dropped my 2018 Chevy Tahoe off. They had previously done air condition work on my 1996 Buick Le sabre. Which still blows cold air. They replaced my coolant system on the Tahoe new thermostat and flushed out my old coolant. It also came with a reasonable warranty and is currently running on all cylinders quiet as a "church mouse during Sunday's prayer services". The manager assured me it would be done right and kept his word by finishing the work the same day. Definitely recommended this place to my family and friends. Kevin R. Williams read more

Very high and unrealistic rate. They did not accept the discounts that were offered as advertisements. I do not recommend at all read more

Went for Vehicle Inspection Report which normally cost $25.50 in all Texas State Inspection shop and TONY OVERCHARGED me for $55.36 and said that's Inspection Special Program which they check fluids and engine air filter??? DON'T EVER TRY TO VISIT THIS AUTOMAX PEARLAND!! It will make your day horrible. read more

new owner didn't fix my radiator leak good thing i was busy and didn't take back until later old group worthless this owner Leo honest read more

DO NOT BRING YOUR CAR HERE. This place is definitely in the business of upselling you and making all auto places look bad. The mechanic spent less than 15 seconds explaining something to me and walked away before I could ask any more questions, muttering that "he didn't care." When I asked why I failed the inspection, I was able to speak with the owner/manager. The mechanic had brought up something ELSE ENTIRELY which caused my vehicle to fail (he did NOT mention this prior to me). I asked him to show me what caused the issue and he gave me a bogus answer regarding the steering and lied about how the steering felt off, which was obviously not true. I asked to see this and they brought me into the shop, where they gave me the runaround. The other mechanic was UNABLE to find the issue. The manager even tried to offer a free second inspection in good faith if I returned later so that I could get this problem remedied with them. I later found from an OUTSIDE mechanic's second opinion -- There was NOTHING WRONG with the steering at all. I felt like I could finally get out of that place, but they brought up ANOTHER issue which was not PREVIOUSLY mentioned at all. They wanted me to replace the windshield wipers before they could pass my vehicle. The wipers were worn a bit, but definitely usable and no issues. These people will literally find ANYTHING to fail you, so that you can pay for extra service and pass your inspection. I overpaid $40 for these wipers just so I could get out of there and not have to pay for another inspection. The manager waived the labor fee to feign good faith, despite it only taking less than 2 min to install wiper blades. I DO NOT RECOMMEND you go to these crooks. They will fail your inspection and upsell you to pass. Make sure you know your vehicle and always ask to make sure they are not lying to you. read more

I had an oil change and new wiper blades installed. One of the blades was defective. I went back a few days later and the manager, Joshua, immediately recognized the problem and installed a new blade. At my request, he also checked my oil level to be sure my oil change was done properly. It was. His customer service was quick, responsive, friendly, and without any hassle. Also, it was closing time and he still took care of me! I'll definitely go back! #HappyCustomer read more

Auto Max - Oil Change Stations Near Me - Pearland, Texas

If you come to AutoMax, just ask for Chris Sams. His customer service, knowledge, and skills were instrumental in me becoming a repeat customer. In my most recent visit, Chris explained everything I needed for future maintenance. He also shared what I didn't need right now--you can't teach character!!! He's the reason for my experience and this review. read more

I have been going to Automax for years and they just keep getting better and better. Joshua usually handles my account and always goes above and beyond. This last time my car stopped in the middle of the road and I had it towed there. They immediately started fixing it, called to let me know that there had been water in the gas tank fixed it quickly. They also provided all the relevant documentation so that I was paid quickly by insurance. This is a place I trust which is hard to find sometimes and I will keep taking my car there! read more

Their new inspection guy is a con artist. I've had my F250 inspected at auto max for the previous two years. This last time the new guy calls me outside to tell me he doesn't think it will pass due to the tint on my windows. I told him it's passed for the last two years since I bought it. He said no one ever checked it before but he was very thorough and would have to check it. Suspecting he was looking for a bribe, I handed him a twenty dollar bill and asked if that would help. He said it usually does. Truck passed inspection and I was on my way. I had a Houston Police officer buddy check it a few weeks later and he confirmed my tint was legal. It was worth the $20 to know not to ever give them my business again. read more

Several years back the team did excellent work,now all I hear is bickering between the owner and the employee.It never ceases,but what I am really upset is about is I went in for a car inspection and during the inspection the tech called me out and showed me a cracked fan belt ,and no fluids in the car. He then quoted a price. He told me that they have the drive belt there but it turned out they didn't.Upon trying to figure out what was going on they were gathered around a sport car while my car was on the side of the building with the hood up and no one was working on it.About an hour later upon check out the person upfront gave me a whole another pice which was twice what the technician said .I will never go back because not only is the service poor ,there is discension in the rank. This was the 2 time I felt cheated and taken advantage of.I believe they intentionally misled customers on prices .Upfront pricing and customer service needs to be greatly improved.The disagreements between the boss and workers are always ongoing with him scolding and berating being heard.Hire professional people and maybe that would help . read more

Efficient, knowledgeable and reasonable. Definitely recommend and will be returning. Joshua was awesome to work with

Really good customer service. They really go the extra mile to give me real advice and the best quote for my vehicles. I have been to this location multiple times for different needs. read more

THE WORST... DO NOT PATRONIZE THEIR BUSINESS! My car was fine until they changed my oil. A simple oil change is the reason I'm suing and pressing charges against them. I gave them 3 opportunities to correct the issue they've caused, but they were unable to. **Negligent in oil changes/car repair and ignorant in customer service ** The only person that has any common sense is Billy, Service Manager, but even he couldn't figure out the mess the front desk, and mechanic did! read more

Auto Max employees were so nice and informative. My husband and I will be back for our oil changes after getting a state inspection that was quick and efficient. read more

Auto Max - Oil Change Stations Near Me - Pearland, Texas

If I could give it a 0 I would. My mothers car broke down in front of them and they told her she needed a new alternator and a bunch of other things for $1,200 and to even just be able to drive it it was $600. we paid the $600 and they said to fix everything else was $1200. I went to my mechanic to get it checked out and all she needed was an oil change and a filter change 63$. They conned my mother and I out of $600. Do not trust them read more

One morning my car wouldn't start. I called Auto Max about repair and towing. They told me that they could work on the car that day, and gave me the number to a towing company they worked with who could get the car to them. I called Quality Towing, the recommended company. The driver who came out was professional and courteous, and did a good job. I made a note to remember this company, in case I need towing again in the future. That afternoon, I got a call from Auto Max saying that the car's battery needed to be replaced. I authorized the replacement, and they assured me that they would check to ensure there were no other problems. A couple of hours later, they called to let me know that the repair was complete. The only problem was the battery, and no other repairs were needed. I could pick up the car that same day. I know the stereotype of auto mechanics doing unnecessary work in order to charge more. Auto Max could easily have told me that more work was needed, that other components should be replaced. I appreciate their honesty, in doing only the repair that was actually needed. I will certainly go back to Auto Max when I need work on my car, and I would not hesitate to recommend them to others who need repair or maintenance on their cars. read more

My truck needed a tune up and the staff at auto max jumped right on it. A couple of days later I encountered another issue and Max the owner as well as Joshua at the front desk went above and beyond what I would call excellent service. Big Thanks to Auto Max. read more

I have been to Auto Max in Pearland a few times over the years. Mostly I go for state inspection. After another shop left the screws out of my air intake and air filter I started going here for other services. I've only had two times where things weren't perfect. Once, the skirt under the oil pan wasn't reattached after an oil change. They immediately fixed it. Today, I went to check the status of my truck after they replaced my ac compressor. I needed the truck back for Monday and I missed the call that it was ready. (Notification on my phone of a call or a voicemail didn't show any calls). I called right at closing time not realizing they closed at 4 on Saturdays and the person handling my job had already gone. The owner Max went way out of his way to make sure to take care of me. Over and above. You don't often see service like this anymore. Their guys are conscientious and helpful. Especially Joshua. I think he's the manager. He always walks me through what I need to know. I appreciate them and will be back for future service. read more

They was good with fair price on repairs and oil change Now the charging way more over priced on repairs also doing stuff you didn't ask for and adding stuff before calling the customer $130.00 per hour for repairs plus adding more on top read more

The worse place ever Joshua the manager had me waiting since 2:30pm for a oil dip stick that they could've picked up less then 5 miles up the street it's 5:18pm here it is the part had arrived and now Joshua wants to argue because I'm upset that's insane. read more

This company is a complete rip off please please please especially if you are a women do not bring your car to this place. I had repairs done to my vehicle that cost me a great amount and I am still paying this amount off just to have my vehicle back in the shop again. They are very fast talkers and not honest. They will make your repairs super expensive so if you can't pay it all up front they give you an option of using this horrible leasing company called snap finance. Please do not sign up for this, I did not know how horrible this was, so they will give you exactly 100 days to pay your account in full and if you cannot pay it in full by the 100th day they will automatically lock you into a long term lease like 18 months or longer. By the time you finish paying this lease off you would have paid double the amount. So example my bill was 4,000 and if I couldn't pay it off I would be locked into a 18 month lease so my total cost would be 9,000. This is the worst service I have received in my life, I don't mind paying for the services but to have to pay and don't receive the services is not acceptable. I pray this is going to help the next person. read more

Just got my alternator changed changed here. I worked with Josh (front desk) and he made the experience pleasant. He was able to secure 2 warranties (for the labor and car part from orielly) and out of the shop within 2 hours. So far so good. If anything hows wrong, I will return. read more

Ive been there for basic oil change and tire rotation. The facility is clean and neat. They offered quick and professional service.

Came in for a state inspection--fast, friendly service! They were just as efficient last month when we brought in our other car. We will be back, thank you! read more

My wife bought her car in recently for state inspection prior to a long road trip. In doing the state inspection several non-Inspection items were picked up and shown to my wife, one of which was a small coolant leak. Once at home I examined the coolant leak and discovered that the actual pipe connection was cracked and whilst the leak was indeed very small, the pipe connection was very weak. As soon as I touched the pipe to remove a clamp the entire connection failed. Auto max saved a potentially catastrophic loss of coolant on a long trip owing to their attention to detail and integrity. This place has earned my trust and future business without question. read more

went in for an inspection on my truck. Walked in at 5:34 and the old fat black guy told me, " I don't do inspections after 5:30". F**k this place read more

Someone asked me about this place, which prompted me to finally write a review. I have been to this Automax twice​, and both were very disappointing. Both visits were for the state vehicle inspection, and the same issue occurred both times. I was second in line and waited for about an hour before inquiring about the status of my request. The first time I asked. Wasntold I would be taken care of soon. The second time I asked, a half an hour later, I was told their machine was out of order and they could not do any inspections today. They seemed almost as surprised as I was that they had not told me the machine was out of order. This is particularly disappointing since they are by far the closest inspection station to me. read more

Went to get an oil change about a month ago. That same day my oil light did not go away, they told me the sensor could just be dirty. My car broke down that same day and after inspecting my oil it was extremely dirty. Black as tar. Fast forward a month later and i've sold that car and i'm trying to buy a new one. DO NOT GO HERE read more

That's my go to place every time I have to register my car or motorcycle. Wait time is minimal, I would say on average 15 to 20 minutes. I have not experienced anything else as far as other services they provide, but for what I go there for, yearly inspection, I am very satisfied. read more