Well, how can I start this we can all agree finding mechanics is a very big decision! It's hard to find trustworthy, intelligent, professional, and very affordable prices for not only parts but all the labor that involved... but here at Auto Precision it was great! Long story short, had a bad experience with another shop and it was just a simple fix that other shop could easy fixed and refund me my money and time but decided to come here and I'm so glad I did!! Got the knowledge I needed for my vehicle and my trust with Auto Precision so know I know who my car doctor is now! That being said Emilio gladly help me within 15 min and was a awesome,super, nice, knowable, gentleman and fixed the problem and it was very nice for him to help me fix another shop mistake so thank you so much Emilio and Auto precision! I know this sound cheesy but ever need of decision chose Auto Precision! ;) read more

Great service! Went above and beyond to take care of my truck. I would recommend them to anyone looking for honest service at a great price

My 2012 Mini Countryman had misfires in two cylinders. The shop performed a thorough diagnosis and completely fixed the issue the very next day. The price was very fair, and the quality of work was excellent. They were honest, professional, and efficient. Definitely a 5-star experience! read more

I can't believe how awesome the entire experience has been over the last few years with Auto Precision! They are honest, professional and so knowledgeable about repairs and maintenance of our Porsche Cayenne. When we need simple oil changes, they always come in lower than the expected price. They do extra care at no charge. When we needed a major $3000 (dealer quote) they did it for $1,000! Better and faster too! Tell your friends because they will thank you. read more

Auto Precision Repair - They even washed our car because "it looked a little dirty" and they had some extra time. - Auto Repair Near Me - Thousand Oaks, California

I have been using Precision Auto for over a decade. I, unreservedly recommend them. They are knowledgeable, fast, trustworthy, and priced fairly. read more

Auto repair facilities are there to make money. It is that simple. Owning a 2014 E63 AMG Bi-Turbo is no fun. I mean no fun. But I can tell you this much... I made the decision to buy the car used and you get what you ask for with a car like this. Have you made the same mistake? If so bring your car here. The reason is for the open communication and help they will give. I am really happy that I have brought my two cars (Mercedes) here and I appreciate the entire crew and the help. One final personal note to the crew... " Thank you guys for the extra help over the last two weeks and today. It really made a difference and helped me. Over the last two weeks you have all really showed a lot of care and friendship. " - Marty read more

Auto Precision Repair - 2014 E63 AMG Bi-Turbo (91,000 Miles) - Auto Repair Near Me - Thousand Oaks, California

I wanted to say a special thank you to this shop for helping me this weekend. My car battery exploded and leaked battery acid under the hood of my car. Not only did they help me right away, but the inspected to make sure the acid did not corrode any of the elements under my hood. They even gave me a car wash, all in less than 30 minutes. Thank you very much for your help, I have already recommended your shop to many of my friends and coworkers. My husband and I will be back in the future when our cars need work. read more

My passenger side mirror was cracked and the glass was broken on my BMW 328i. I brought it here after the original mechanic I found via Yelp installed a non working part that wasn't compatible with my car ... which then caused the drivers side power controls (windows, locks, adjusting mirrors) to short out. He had now idea what he did or how so I took the recommendation of others and brought it to Marcelo I believe his name was, here at Auto Precision in Thousand Oaks. What the original guy couldn't figure out, these guys did in about an hour. They also ordered the correct parts that I needed - the correct mirror and associated parts AND the switch needed to fix what the original guy messed up via bad installation - got everything the next day, and were able to install everything and get it all working in less than 2 hours. They even changed a parking light bulb that had recently gone out for me. Absolutely amazing service, great communication, explained in detail everything that they did, why and how. Also offered a great yet competitive price, especially for the area. read more

Was having serious problems with my C300, so took a risk and made a APPT. with Auto Precision Repair, right off of T.O. Blvd, location is some what of a stretch, but man oh man Marcelo, (Italiano) had all the answers and his brother was also very helpful, did most of the work on my C300, but unfortunately Marcelo and his crew couldn't finish the job due to Mercedes Benz's, utterly bad standards of not being able to supply certain parts to independent mechanics, so Marcelo, suggested i take it to a Mercedes dealer, much to my angst, but his excellent research of my issues were Spot-On,...so Dealer finalized my dilemma!!! And plus, Marcelo, didn't charge me for the all the research, WOW So next took in my GLC350, and Marcelo, again did a wonderful analysis of my problem, his crew is wonderful and highly recommended and yes i will be back to Auto Precision in the future, thanks, Marcelo‼ read more

Marcelo and his team are the absolute best and I will always continue to bring my vehicles to him.

DELAYS & EVER RISING COST. Not sure what happened to this business but we used Emilio and Auto Precision for many years to work on our Mercedes. Had our SUV towed in for a collision issue in early 2024 & was SHOCKED at how bad the experience was. So upsetting. Original estimate was a week and a few thousand to repair. Job ended up taking almost a month and they kept raising the price. It ended up being 3 weeks over original estimate and FOUR THOUSAND DOLLARS MORE. The kicker? Drove the car home only to realize they failed to fix a crucial element. When we brought it back to fix this oversight, not only did they NOT apologize they charged another $1300 for this additional repair, which should have been included in the original price. Never had this before. They used to work quickly & honored the quotes price. We would have paid less and gotten a more timely result with the Mercedes dealer. Most people to go a mechanic like this to avoid dealer costs, so a fail on all fronts. Never again. We already found a new Mercedes Mechanic not too far away who is less costly and sticks to the quote who worked on one of our other Mercedes. AVOID AUTO PRECISION unless you want some unpleasant surprises. Not happy. read more

Superb customer service, fast turn-around and most importantly, very reasonable (without compromising) equitable parts. Since I am not genetically predisposed with an auto-knowledge skill-set (read: female), I have added piece of mind that the work accurately reflects my car issues Pam w/Porsche ~ read more

I'm always a bit apprehensive when I try a new mechanic. I recently acquired a used Mercedes-Benz and it needed service for various issues. I dropped off the car waiting for the inevitable phone call looking to upsell me for expensive repairs. Instead, I received a call telling me what my issue was and what the least expensive solution would be that they wanted to try first. Turned out that resolved my issue and I highly respect that Auto Precision repair chose to give me accurate, economical advice rather than looking to rake me over the coals. when I picked up the car, they spend a lot of time talking to me about the issue and what to do if it recurred, and also corrected a prior mechanic's suggestion for a potentially very expensive repair. They have the right idea. You get long-term business from a customer by giving them honest information and charging reasonable prices. I am very happy with them and plan on servicing my Mercedes with them in the future. read more

I would really like to thank Mark at Auto Precision. I recently obtained an 05 SL 500 Mercedes. I brought it in and Mark walked me through the various buttons of operation on the vehicle. I did leave the vehicle with him so he could go through it top to bottom. He took his time to assess any and all repairs that needed to be done. He performed all the work on the estimate with great professionalism. I would highly recommend Auto Precision. I plan on using him in the future for all my needs for this vehicle. read more

This is the most professional, ethical and qualified auto shop I have ever worked with. A family business that treats you like family. Everything was clearly explained, dealt with my warranty company and followed up with me after car left shop. Did not try to sell me. Did their job very well. Highly recommended, business owner that cares. Ralph read more

Great Service from a Family Owned Certified Business! I got my Breaks and Rotors changed on my AMG and it cost me $4800 at Mercedes, GPR charged me the cost of the parts plus an affordable amount for the labor. I immediately went with GPR! Marcello was extremely helpful and didn't SELL me anything. He kindly did what I asked and made simple recommendations that I later verified with Mercedes to be true. Use GPR for your Certified Mercedes Service. read more

Take your car here. Stop looking for the right mechanic. Give them one shot. You will not regret it. My older E350 and now my E63 BiTurbo never handled or performed so well. Complicated car; they treat it with care and always do a fantastic job. read more

My 2004 Honda Odyssey desperately needed to have a few areas of surface damage repaired and the entire surface needed to be painted. Methods of repainting the van were explained; accurate estimates of the cost and of the date at which it was to be completed was given. When the van's repair work was finished on time; I was thrilled with the high quality of the work. I had received other estimates, but this company was highly recommended and was less expense than some other car painting companies. read more

We had so many problems with the mechanic we used before these guys, came in with issues caused by that person. The guy behind the counter was friendly and nice and explained in detail every step of the way and what he did to fix the issues. This guy literally took apart our old broken mirror and rebuilt a new one and I'm amazed by how good the work is. You are an engineering genius. Wish we had come to you first but now you got a customer for life. Thank you! read more

I used to take my Mercedes all the way to Chatsworth for competent service I could trust, but that's a bit out of the way, so I'm happy to say I have found this local shop. I had a couple issues to address, which were resolved quickly and inexpensively by Emilio. In a shop unfamiliar with these vehicles, I know it would've been a big project. I look forward to doing business here. read more

My car was due for an oil change and using the repair pal site recommended by Carmax i chose this place based on the good reviews. Was surprised that my car needed synthetic oil (Darn turbo haha!) and that my oil change interval is every 7000 miles. I had a lifted Jeep previously that had all oil changes covered and hadn't payed for an oil change in a long time. Overall I felt it was a fair price and everyone there was nice. Definitely my go to place for my car. read more

Awesome customer service. Always bring my car here and never disappointed. Professional mechanics. Straight-worthy employees. My car runs smooth thanks to them. Will highly recommend for mechanical repairs!! read more

These guys are great, they answered all my questions, showed me the details of my repair, and gave me a very fair price. Very honest, and they are also open on Saturday and did my repair while I waited. read more

Took my Mercedes to these folks and after speaking with the owner and Mark, I thought I finally found a shop I could trust. Everything was great until they performed the actual work. I needed my engine mounts replaced which went off without a problem. However, at the same time they replaced the front sway bar links and bushings as well as the drive belt tensioner and pulley belt. I had to take the car back to them 3 times, because one of the belts they replaced kept making a high pitched squeaking noise that drove me up a wall. As far as the sway bars and bushings, car was now making more noise (chattering on every little bump) than before I brought it to their shop. I felt it couldn't be the sway bars since they were just replaced. I took the car back 2 times to see if they could identify the problem. They test drove the car and inspected it, but were at a loss to locate the noise . I took the car to another mechanic and he said the passenger side sway bar link and bushings needed replacing. Ya know, the one they just replaced. He did the work and no more noise. Five months later, the driver side sway bar Auto Precision replaced also went south. I could have gone back to Auto Precision in both instances and had the stabilizer bars replaced on their 1 year service guarantee, but I didn't trust these guys to touch my car. Basically, due to the their shoddy work and poor diagnostic skills I'm out the funds they charged me for the sway bar repairs and the money I had to pay the mechanic who actually repaired the car correctly. At least there is no more noise and the car is again a pleasure to drive. Auto Precision-Nice people, but poor workmenship...Beware read more

Marcelo and his team are top notch. He was very informative, knowledgable and made recommendations but no pressure. He had our best interest and safety in mind. We are new to the area and happy to have found our shop for the future. Also it's clean and organized! Don't look any further you can't go wrong here! read more

Marcello is a great mechanic. He always is very honest, gives me the best quality repairs and does a better job than other mechanics i've had on the past. I recommend this place to anyone who wants their car fixed right and in the best possible manner. read more

Marc and Marcelo are as honest as they come. They take care of all of my cars. They take the time to show me what is wrong and they are reasonable. As a single Mom taking care of three cars, I needed a mechanic I could trust. read more

I have been meaning to this review for a while. Marcello and Marco have serviced my mommy van for several years and beyond what I thought was possible. I have always dreaded going to a mechanic because I have always felt I was being taken advantage of and forced into needless repairs with the fear pitch. Both Marcello and Marco have always been open and honest with me and I have actually learned things about my van On how it works. They go over what I need before they do the work, and then they will even tell me what I can wait on, what a concept! Honest mechanics! I recommend Auto Precision to all my friends who want to be treated fairly with their car repairs. I always chuckle, because my van is usually pulling in next to high end Mercedes and BMW's, but at Auto Precision, we are all treated the same :) thanks guys, you are the BEST!!!!!;) read more

Amazing service! Marcelo and his team are very honest, reliable people. Definitely will be coming here for all my auto repair needs! They are fast and do an amazing job! I'm glad I found mechanics like them! They are the best! read more

I use Marcelo at Auto Pecision to service my Mercedes & Mitsubishi. He's super honest, tells you what you need and never tries to upsell you on something unnecessary. He makes sure your involved in the process by explaining in detail what work he recommends be done and why. The workshop area is super clean and all the work done so far has been perfect, they even jet washed my Mitsubishi's dirty engine bay at no charge! I would highly recommend Marcelo and the guys at Auto Precision!.....2 thumbs up! read more

These guys are rude to me every time I try to come in. I had my oil change done and already had the oil and i got chewed out for getting the "wrong oil," even though it was the exact oil recommended by the dealer. Instead, they try to upsell you to their specialty oil which is like 3 times the price. I figured this could have just been a one off thing and tried to schedule another appointment. They were really nice until I told them I already have the oil and filter, and just needed it changed. Then, I received a bunch of attitude about how that isn't worth it for them because they won't make as much money so they wouldn't change it with my own oil. I guess their business is in marking up shitty no name oil, not helping people with their auto maintenance. read more

Brought my ML 350 Mercedes to Auto Precision Marcello and his team did a fantastic job! Very fair prices and great workmanship!

These guys are simply AWESOME!!! I took my Mercedes in for service to them; I dealt with Marcelo, he and his team are fantastic. They took the time to clearly explain what needed to be done. My vehicle was serviced promptly and back to me the same day, they did an excellent job and addressed ALL of my concerns. Their service charges are very fair without any pressure or attempts to up-sell me on services I did not need. I would highly recommend them!! read more

I am so happy I found Auto Precision Repair for my BMW. Marcelo and his family are always knowledgeable and honest about repairs. Marcelo always has my car finished same-day, and is always very professional and courteous. read more

came back for service for my bmw again other shops gave me the wrong and expensive diagnosis however when I brought the car to Marcelo and he told me to leave the car so he can check it .. final outcome - same problem with the car but cost less to repair. read more

I recommend this auto shop to everyone. When I go there the office treats me with respect. Marcello offers honest advice yet he is understanding that I can't always get it all done right then. Being a single mom I appreciate having them as my auto mechanics because they offer the best and honest ado dr. I trust them and know that I'm always going to be well taken care of. Marcello also takes pride in his work. The other mechanics working there work diligently, and always within a timely manor. They are professional and also personable. I heard there is some coupons in the money mailer. I'm going to keep my eye open for them. It's nice to have a mechanic that you trust and know isn't trying to suck your wallet dry. Good people, clean office and I've never really liked dealing with mechanics. I try to keep my cars still in warranty just to avoid mechanics. Until now. I'm so thankful to of found this shop read more

I have never met mechanics that are as knowledgeable and HONEST as Mark and Marcelo are. These two guys know how to take care of their customers, They always greet you with a smile and help you in a timely manner. They never try to get you to spend more money than you need to spend. I have a E350 and i do all my repairs right there! I send my clients and all of my friends to these guys, because they are the BEST read more

Marcelo and his "family" of mechanics are the best! I feel like I am always given my options and can make priority-based decisions dependent on my budget. Would recommend them for Mercedes work any day. read more

Great service and very friendly and honest . I walked in and there was someone to greet me right away they checked out my car and went to work immediately Highly recommend. read more

I bought a 2009 Mercedes and needed it serviced and checked out. I didn't want to take it to the dealership because it would have been too expensive. They serviced my car for fair price and walked my though what I needed to know about how these cars work and run. Very pleased, thanks. read more