It was my first time here. Everyone was very friendly and gave clear instructions on how to go through the car wash. There was a nice waiting area with lots of seating. I was fourth in line to begin with and got to the front where the vacuum your car within 5-10 minutes. They had very reasonable prices. read more

Meh, they were just okay. Fast, efficient and quick, but they missed quite a few spots on the car, and they were just bird droppings! Nothing special for a car, right? Also, they did the inside and missed places on the windshield that needed cleaning. Shampooing of the rugs and vacuuming were what saved this place from me giving them 2 stars. They were definitely a-okay in that area. read more

I've been getting my car washed here for years and the quality is still great. Really friendly staff, too! The best part is how quickly they get things done. I rarely have to wait more than 15 minutes, from start to finish. read more

I use to love this place. I use to love the idea of someone else just taking care of my car's cleanliness. The last time I went to Auto Pride, I decided I could do it better myself. I was a big fan of the online coupons and how easy it was to drop off my car and go pick up some things at the TJ's or CVS. My car emerged nice and clean, inside and out. The last time I went (July '12) it looked as if no one even cleaned the interior of my trunk! There was still dirt that I could see (oh man, I wish I still had that photo I took). AND the plastic casing for the tire jack and been popped off and left off, so I knew someone was working back there. I'm usually not very picky about these things - and my car is nothing fancy. So when I decide that even lazy me can do it better, you know it's not worth it anymore. read more

This place is about a step up from the Shell gas station drive through--nothing special, but it's convenient and you get what you pay for. For about $19 + tip you get a standard wash plus a decent attempt at shampooing your carpets. I always do a walk around after they're finished and nine times out of ten I find dirt that is easily removed with a bit more attention. Needless to say, there is little attention to detail. If you drive a nice car and care about your paint job, I would not recommend coming here. I'd recommend AJs in San Jose. You can get a hand wash for $25 or a decent express wax for $50 and the quality is excellent. Only downside is the drive down there is a pain in the ass if you're in PA. read more

Pretty much on par with any other car wash... though it is "all hand". Meaning they power spray and then hand soap/scrub your car before going through the mystery tunnel (lol). All in all, I got the exterior only for $8.99 and was in and out in 15 minutes. Overall quality was to be expected with the detailed spots not entirely clean. Wheels (mine are mesh/multispoke) are harder to clean, but they did a pretty good job. Bottom line: I need a wash BAD and it did the job. If i want a full detail, I'd go to a real detail shop. read more

I am,unfortunately, a regular here. The car washes are ok. The hand clay and wax are also ok. but at least everything is Paly overpriced. Overall, I would give the place 3 stars- average- HOWEVER, they lose a star because of the not-so-delightful woman who takes orders. She is consistently inflexible and pushy. (In fact I have left here more than once because of her). If it weren't for the convenient location, I would never come again. I'd go so far as to say that if another place opened up nearby that were twice the price and even half as good, I would take my business there immediately. That said, please tip these poor guys well; the unruly staff at the customer interface is not their fault. read more

Everyone was very nice. They did a good job, not great. For the price I expected a little better. All in all, a good job, but a bit pricey. I would come back based on speed and friendliness. read more

Thank you guys for you hard work Quick service My interior never look so clean Very friendly staff Excellent service . read more

I am Mountain View local and this is my absolute favorite car wash! The managers and customer service representatives always take exceptional care in detail to my car wash needs. In addition I love the cookbooks in the gift shop and the earrings and necklaces are always fun to take home. read more

Super awesome quick service. I'm subscribed to the unlimited plan. All 4 locations to go to without any worries. Good hard working staff. Mostly friendly employees and some avoid interactions because some are limited to speaking English but overall I enjoy taking my car here. If I wanted more detail then I'll pay more for them to do so other than that I don't complain about some wet spot or not wiped throughly. read more

This place is definitely better than Lozano's over in Mountain View. That being said, I think their prices are on the high side considering the inside of my car wasn't vacuumed that well. The outside looks pretty good. read more

Auto Pride - go to their website to print out a coupon for $5 off silver, gold or platinum - Car Wash Near Me - Palo Alto, California

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I love coming here, the staff is so friendly quick and pay attention to detail. Jesus always double checks my car before I walk in and they don't miss my cup holder. Will keep coming in. read more

Auto Pride advertises 100% Hand Wash. This is 100% misleading. The Palo Alto facility has an automated track with brushes just like any other bulk wash facility. They tried to convince me to allow them to run my vehicle through the tracked part, assuring me "We have washed many cars like this". Absolutely false, the Owner's manual for my vehicle states it is NOT to be run though these automated washes. Summary: 100% misleading; 100% uninformed. Washee beware. read more

Thanks for the excellent customer service and keeping my new truck clean! I know it's not easy. I could not recommend more! Thank you read more

For $38 plus tips you will get your time wasted and really bad car wash. Please see pictures attached. So disappointed read more

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Very good customer service every time I come down here. Friendly environment and they do a great job washing and cleaning my car! Would recommend. read more

First time I went to Auto Pride Woodside Rd. on Dec 28. I was extremely disappointed in the wash. Windows were streaked worse then before, the wheels were poorly cleaned, water spots everywhere. Horrible job at $5, but $24 it was completely bad and unacceptable. I spent the following hour cleaning the windows and wheels myself. I will never go back again and don't recommend Auto Pride to anyone. As someone mentioned below, This place sucks! read more

Great please thank u guys U have the best service and prices I can't believe I just paid $90 a month and get a great service every day the manager is awesome guys cashiers the best workers the best read more

Is there an option for no stars? Attendant said the crack halfway through my window was there previously....really? I think I would have noticed that myself? Also, the dirt that I rubbed off with my finger in front of the manager, was "oxidation?". Really? The manager offered to take it off....and when I came back he told me he had to use 'extra strong soap" to take it off... I am so disappointed that not only they lied to my face, I wasted 20 dollars to have them try and take advantage of me....thinking I don't know what oxidation is because they are lazy... Also the discount I rightfully asked for at the cashier? She replied..."it's only a dollar....". I don't know how much she makes, but what a complete idiot! Thank goodness for Yelp...this place is awful, has always been awful, and I will tell everyone I know and have them pass it on, that this place is not respectable, is crooked, and does not do a thorough job. They even had the balls to keep my two dollar tip saying something about "it's in the box..can't take it out!". What a terrible experience...please do not waste your time for a crappy job and sketchy workers! read more

Fast hand wash considering a crazy line on a sunny Saturday. Good job, I'd return. Very efficient, hard working staff worth the tip I left read more

Came here last week since it's right down the street from where I work. The prices are about average compared to other car washes I've been to and it wasn't too busy, I think I know why. CONS: Even after my car went through the wash and was dried by the employees, it still had a nice sized bird 'dropping' down the back side of it. NICE!! I didn't get the air freshener that I asked for either. BOOOOOOOOOO! I was so looking forward to my pina colada. PRO: They were thorough about vacuuming it. Would I go back, ummmmm . . . NO!! My kids could have done a better job! Ha, ha! read more

Amazing service....the car looked like new! The crew is skillful, competent, and just plain nice. Great experience and will return!

Got the platinum package for $40+5 for mat wash. Car looks better, but they missed about 12 obvious spots of pollen on the roof, 5 on the hood 1 on the handle, and left a big streak of liquid wax or polish on the door sill. read more

If you are looking for a quick wash close to Stanford this is the place, as there are no other car wash places close by. I took my personal car there awhile back and was not impressed of the cleanliness of my car after the wash. Water still not dried, wheels still had brake dust. I recently took our company car there for a wash and it came out clean. Maybe I'll take my own car there next time. read more

When I'm too lazy to wash my car myself, I take it to Auto Pride. They do a decent job. I wouldn't trust them to detail my car, however. I don't think they pay enough attention to detail to get the job done properly. If you want your car washed and vacuumed, and you're too lazy to do it yourself, be like me and head over to Auto Pride when you're in PA. read more

I regularly visit this car wash (usually once a week, a little less frequently over the winter) and I have to say that out of all of the car washes I have been to these guys do the best job. That doesn't mean I am 100% satisfied, however. They are somewhat careless and their attention to detail leaves something to be desired. On many occasions I have had to point out areas of the car where they just didn't clean when they should have. They often miss lots of stuff on the windshield that should be obvious. One time when I had them wax my then-new car I spent another 15 minutes there with them after they said it was "done", pointing out the areas where they had left wax all over the finish of the car. It was all over the black rubber moldings and stripping, and I had to come back 2 or 3 more times pointing out areas with excess wax remaining. It's these types of things that have led me to try other shops, like Lozono's, but they aren't any better, and they don't actually hand-wash there, either. Lozano's also uses cloths that leave behind lint all over your paint and windshield. read more

I used to be religious about this place. Always counted on a great car wash for under $20 for inside and out clean. The past 2 times I used their service I left feeling my car was still dirty. The first time I got the Silver wash which cleans interior and exterior, wheels. However they barely wiped my car down on the inside. There was still dust but now it was mushed around the crevices. I thought maybe it was just a fluke so I went back yesterday for just an exterior wash. I drove off trusting that they do the nice job I've always had in the past but when I made my next stop realized that my wheels were still dirty. I went during Tuesday around 3pm so it wasn't even busy. Really disappointed and don't think I'll be back anytime soon. read more

Meh, nothing special. A bit over priced... ($17 for a BASIC wash). I watched them dry my car and saw two men crawl in the trunk to wash the windows and dry the area, only to see their shoes had left scratches all over the bumper. I drove around the corner when they were 'done' and there was still plenty that needed to be dried. They lack the thoroughness I would expect with their prices, not to mention the damage to my paint. Only go here if you're desperate. read more

First time here. I was a bit confused but the people who work there are nice to slowly explain things to me. The car wash itself is on par. Nothing short of what I expected. They told me it's going to take 15-20 minutes, and it did. Not sure how the more expensive washes would be like, but for now, I am happy with the wash today. read more

This is my favorite car wash place to go to. They are verry kind and friendly, also professional.what i like the most is that if for any reason your not satisfied they will wash it again for no additional charge. My cars always come out spectacular, and clean. And their waiting area is also pretty nice and comfortable. And thank ypu to all their employees. read more

Auto Pride Car Wash is the best hand car wash in Palo alto. TIPS: Wait time is less than 10 minutes if you visit around 5pm weekdays. There is an additional discount. Will visit again. read more

Auto Pride does it right ever time. Even though they back up sometimes, the people are always Cline and helpful. One young man always seems to be thrilled to help you and go out of his way to give hints for the best care of a new car. Don't know his name but I'd say from the accent he's from...New Zealand? Please don't kill me if I'm wrong...anyways, thanks to Lee and his crack staff. read more

Autopride customer service I am a long time and loyal AP Palo Alto customer. It took 45 minutes from the pull in to exit for a $40 car wash. That is horrible customer service. I spoke to the cashier and Gabby and both apologized. If the owner is Tim Mitchell he should have his contact information on the website and keep enough staff at the locations. You are losing longtime customers. Have a good weekend read more

Great customer service! I always come here after work because they are very detailed when it comes to cleaning my car.

I've been coming to this auto pride for several months now after not being happy with either the $10 auto wash or Lozanos. Today was an awesome experience. First, I pulled up at 5:15pm, they had just closed but let me come in. I told the lady I was selling my car and needed it to look good. Could they please clean the inside well, including willing down some spills, etc. She told me they're take care of me, and gave me a discount! I tipped them $10 for a job well done! read more

Every time we come to Palo Alto, we would always come to Auto Pride for a car wash. They do an excellent job, staff is very nice. We are very happy with their service. I highly recommend this to my friends and family. read more

Inconsistent results. Sometimes do a great job on the exterior and interior. Sometimes just take care of exterior and ignore interior. Today was one of those days. I'm probably not going back. Price is too high for bad service. read more

Auto Pride - Car Wash Near Me - Palo Alto, California

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One of the best car washes. They cleaned everything perfectly and cleaned wiped the smallest smudges. Would recommend 100%

the basic car wash is what it's named after. for me it is in a convenient location and they are usually fast. Since I drive a family car and only get here when it is needed I can always see a significant improvement to the before status. So if you need a basic car wash I think they do a pretty good job. read more