Great location, bad wash. I can grab some a drink at the shopping center next door while I wait and the car is usually done before I'm back. However, make sure to go over the car before driving off. They miss a bunch. The attendants also unapologetically wait by your door for a tip. The monthly pass seems like a great value read more

Great customer experience. I've been coming here for years and they always do a great job cleaning the car. Discount program for regular customers and gift shop shopping while you wait is also a plus! read more

The only car wash place that cleans my car for the right price. They have the best customer service! Polite! Big smiles! And very helpful!

Always great service. I've been going here more years than I can remember, the people are always focused on getting you taken care of and the cleaning is great. Beware the dashboard dressing at any car wash - the conditioner all car washes use make the dashboard attract dust, so skip it. The silver special gets a great clean and tire dressing and vacuum. Their detailing is terrific if you have the time. Clean bathroom, comfortable seating and a nice little shop. read more

We are from out of town and I found this car wash on Yelp! Very nice and did and amazing job on my very dirty car! Thankyou

Great carwash! Just got my car cleaned from here and it's been cleaner than it has ever been. I would definitely recommend.

Paid for hand wash with rainX. Left with lots and lots of stuff not cleaned, bird poop spots all over the place, vacuum was not run everywhere...just a terrible job. And they parked it over some broken glass and across the street from homeless folks who were trying to access cars. Bad...I'm requesting a full refund. Don't go here. read more

They do a great job and we bring our cars here all the time!! They take their time and pay attention to details which I love.

Great service. Everyone is very helpful. The person who helps you decide which car wash option to choose is not super pushy, other places only want to sell you the most expensive car wash option. Every time they do a great job. read more

We were here 5pm and ordered a hand wash. However the stains are not cleaned completely, there were a lot of visible stains remaining on the car. When we asked the staff to clean them they only did some perfunctofy cleaning, and they insisted that we need the $150 detailing without even trying to remove the obvious easy to remove ones. read more

Super satisfied with their work. I couldn't be any happier left my car Squeeky clean !!

Props to the skilled workers at Auto Pride Car Wash! Really boys, take a bow! The talent... the skill... the precision... On my recent trip to Auto Pride to celebrate the end of the rainy season, 5 guys washed my car for the coupon price of $11.95 plus tip and skillfully spared every single bird $#!* on the car! Every single one! Even the 5x5 beauty that must have exceeded the size of the bird that shat it! Imagine the precision to carefully avoid every dropping. How kind of them to put so much effort towards preserving the Jackson Pollack-esque splatterings of the Peninsula birds. When I returned to say, 'Thanks for washing my car. Now how 'bout removing the crap?' They said that that was a special process! They wouldn't want to damage the paint. I agreed. It's much better to have the 'fowl' digestive juices burning away the clearcoat. So, if you ever find guano on your hood resembling the Virgin Mary, go to Auto Pride. They'll wash the car and preserve that 'message from God' for your Dateline appearance. read more

This is a great car wash it went by quickly with a picture perfect finish! The cashier Blanca was very nice and helped me enjoy this place I am for sure going to come back. read more

Update: After writing my review the business owner reached out to me (within minutes!) and apologized for the poor service. He offered a full refund or coupon for my next visit. Here's my take on what was good, and what could have been better: Positives: 1. It was fast! In and out in about 10 min 2. They have a $5 off coupon on their website 3. You get a free scent with your wash. I got pina colada and it smells amazing! Negatives: 1. The car wasn't dried off after the wash! To me this is basic and easy to do. It left water spots after the car dried. 2. The dash wasn't dusted, again this is basic 3. To have the inside dusted you have to start with the "premium" package which is close to $30. read more

Go somewhere else - not worth the money. My car sits under a pine tree which means the pine needles fall into the windshield wiper area. I asked specifically if they could vacuum or sweep those out. 'Yes, of course' they said -- but they never did it. As far as I can tell they ran the car through a regular car wash machine and took about 5 minutes to vacuum the rugs. Everything else was not cleaned. I was in a rush so didn't take a good look at the car until I got back home at which point I called to share my experience. The cashier was super nice and apologetic, the manager was not. Refused to offer a refund and asked me to bring the car back for him to look at it. If you're considering this place, don't spend the money -- just go through a cheap automatic car wash, it will be about the same quality. read more

Consistently great service. They pay attention to each car and care about making the customer happy. I'm a frequent, repeat customer and continue to come back. read more

Been wanting to try this car wash out for some time, but the terrible reviews had been holding me back. Its location was too convenient to pass up since it was literally right next to work. I maned up and pulled the trigger last week thinking if my kid cousins who I abuse could wash my car okay then this place can't do no worse. Told the lady I wanted the silver package (visit their website for different packages' details as well as the $5 coupon). Turn off the engine, roll up your windows, close the sunroof, and leave the key in the ignition. Pay for it inside and keep the receipt. Now just sit back and relax Mine took 15-20 mins. Pretty damn fast but I suspect it would be longer during rush hours (came ~5.20pm on a Tues.).They dusted the dashboard and vacuumed very well. My girlfriend's corgi sheds like crazy all over inside, but the interior came out spotless. They brought sexy back to my car. It was shiny, and I was happy to see my handsome reflection on it once again. Some minor complaints: -They din't clean the rear view mirror & license plates. -The pricing menu listed silver package for $19.99, but my receipt had silver package for $4 then follow by an itemized entry "car wash" for $19.99 for a total of $24. It's possible the price has gone up. If that's the case, they should change the pricing menu ASAP. It wasn't really a big deal to me since the $5 coupon took care of it. Overall, I was pleased with the experience and will come back. Somewhat baffle with the overwhelming negative reviews. Did people expect rolling their dirty Honda in and expect a Porsche coming out? Or maybe I just got lucky. We'll have to see. P/S: There's also an exterior-wash-only lane not advertised on their website. It's $10. read more

Nice people and great environment. Super easy and convenient. Love that it's in my area!

I really only write reviews on Yelp when I feel strongly about my experience somewhere. I have never given 1 star, but this place did not impress me at all. The 1 star is for cleanliness, I will hand them that. I wish I would have driven to Harvs, or even Lozanos, rather than saving the 10 extra minutes on El Camino. They were quick, BUT I would rather have a clean car (which was why I obviously went) rather than be done super fast. Unfortunately, from the moment I drove in the experience began to be a negative one for me. The way the property is laid out is not the most convenient, so I was immediately greeted with a car coming in to get washed from the right, and a car that had already been clean from my left. Too much reverse and forward action for my liking. Once I finally got to the front, I left the trunk open to be vacuumed out, and they didn't touch it. I was shocked. I only noticed when I got home unfortunately because the trunk was closed when I got the car. I have a new car that I keep pretty good care of, and this is the first time I have paid for a wash and have still seen dirt, etc. on the carpets. I was a bit confused by this, because the mats were obviously taken out, as I noticed they were not put in right at all. Why take them out if you are not going to vacuum properly? I just did not have a good experience at this place, and it is a bit higher priced than I like to pay, especially when the service is just not that great. I did go on a Saturday, and it was very busy. I am sure that my experience may have been better a different day, but overall I am sorry to say ... 1 star. read more

Took my car here for the first time and loved it. The service is great and the staff is awesome, brought my car for a wash which i thought would be a regular wash and vacuum but no this guys take it to another level car is super clean and the inside of my car looks amazing definitely coming back. A1 service read more

I have been going to Auto Pride Car Wash once every two months for the past three years. Each time I ask for the Platinum or Gold treatments, the most expensive and all inclusive (~$25-$30). I give them 5 full stars Monday-to-Friday, and 3 minus during the weekends. Indeed if they have time in their hands, they really do a thorough job; but if the place is crowded, as it always is on Saturday and Sunday, they rush and don't pay attention to the little details that you pay so abundantly for. Bottom line is, go to Auto Pride early during the weekdays and you'll be happy. Absolutely avoid the weekends, or you'll pay the same amount for a treatment that is only half as good. read more

I cannot say enough about how incredibly disappointed I am with the $23.99 car wash I just received. I work at Stanford University and Auto Pride is nearby and convenient. So, I decided to ignore the negative reviews and give it a shot. Biggest mistake ever! The man who asks what service you want was pleasant - so no complaints with him at all. The women behind the register are pleasant - so, again, no complaints there. The men who are in charge of drying the vehicles off and getting rid of any remaining dirt are awful - so major complaints with them! I'm driving my parent's smaller truck and wanted to return it to them clean. After the wash and dry, I walked around the truck to inspect it. There was bird poop that was easy to remove, as well as sap that I could also easily wipe off with my hand. One (and only one) worker took the time to clean it off, and he was the only person who seemed to care. Another worker begrudgingly took some of the sap off mumbling in Spanish the whole time. Thankfully, he stopped talking after I said out loud to my friend that I speak Spanish. Unfortunately, I did not get the one good worker's name since he really does deserve all of the credit for trying to clean up the mess. At one point, they just all walked away and I wasn't sure what was going on. I decided to leave at that point, just wanting to write this review. Overall, I do not recommend Auto Pride when there are plenty of other options for getting a decent car wash. read more

This is a great car wash place. Everyone who works here is so nice and the facility is clean. Can't wait to come back.

I love it when I bring my car there I bring my car there 2 to 3 times a week they do such a wonderful job the cartoons are beautiful great customer service really really nice cashier and if anyone needs a car wash this is the one you need to go to they do monthly fees which is wonderful for most of us we don't have to worry about coming up with the money but great customer service great car wash just excellent read more

I've been coming here for the last year, every time the staff is welcoming you with a smile. There are times where they missed a spot but as long as you vocalize it they have absolutely no problem correcting the issue. I'm happy with service and their desire to perfect every client interaction. Thank you so much Auto Pride for making my car look brand new time and time again. read more

Good service, but check their work. Don't be afraid to give the car a good once over before driving off... they are always happy to fix anything they have missed. I have a big problem with their reward system. I buy nothing but their "platinum" package every time I go... when I get to my 10th wash, instead of giving me a platinum, they give me the standard for free. What a jip! If they ever fixed that, I would increase my star rating. read more

This place is probably fine if you want the basic car wash and no extras, and your car isn't particularly dirty and doesn't need any special attention. Otherwise, you can do (quite a bit) better elsewhere in the area. I've usually gotten the Gold or Platinum specials. I've consistently found spots that have been missed on my car during washing. On one occasion they told me that they wouldn't be able to clean some pollen spots off my car at all! The detailing is hit-and-miss. For the prices they charge, these things should not happen, in my opinion. I gave them the benefit of the doubt a couple of times, and then took my business elsewhere. If you complain, they will usually fix the mistakes, but I just don't find it to be worth the extra hassle. Consider Redwood City Car Wash if it's convenient for you. read more

Fast, efficient and cheaper than most of the other options within reasonable lunch break driving distance. No, it's not perfect, but it's good enough, especially for the price point. There were some spots I had to clean up on the hood, which is minorly annoying, but they did a really good job on the windows (I hate it when you drive off only to notice that the windows are all streaky). Will probably continue to take my car here when I just need a layer of grime washed off and go elsewhere when I'm in the mood for a nice detail. Don't forget to visit their website and print your $4 off coupon! read more

Yesterday, getting a car wash was on my to-do list. So I yelped car washes in the area, and they all seemed to have pretty average ratings. This one just happens to be the closest to work for me. So I decided to give it a chance and hope I had a better experience then most. I thought it a good sign when I was one of only 5 or so people (wouldn't have to wait too long). They have a decent waiting area with free coffee that I did not try. Well, turns out I was right. I didn't have to wait that long b/c they don't do much cleaning. I effectively paid these people $20 for them to drive it through an exterior wash (could do that at Shell for $8) and then rub a towel haphazardly around the inside for 2-3 minutes. Complaints: - My floor mats (which are rubber and SUPER EASY to clean) were still filthy. I have only had the floor mats for 2 weeks... so you know they couldn't have been that bad to start with. - My windshield still had rain drop marks, bug guts, and finger prints. These are not hard things to clean!! - They left my receipt taped to the side of my car flapping in the wind. - My car door handle had a little bit of bird poop on it... I honestly don't even think it was there when I dropped the car off. Is it possible I actually paid them to make my car even dirtier? Shame on me for driving away without saying "hey- you didn't clean my windshield or floor mats!", but I am a bit of a pushover I guess. Save your money, go elsewhere. read more

First time there, and it was quick and easy. Car cleaned well, inside clean. I only wish they had vacuumed out the trunk, which I had emptied for that reason. I got the Silver package, and just assumed it would be done. Some bird poop spots left, but that is my fault for letting them bake on for months ;D I will be back! And be sure to save 5 bucks with the online coupon. read more

It's just a run of the mill car wash. Nothing special. The 5 minute wash definitely takes longer than 5 minutes. But when you see a claim like that you know it's a lie going in. I only came here because I had just finished up at Pamf next door and a tree had crapped all over my car yesterday so I needed a wash before the crap damaged the paint and I only ever do touchless. I didn't bother with the interior. They did an average job drying the car. Lots of water spots etc. But I have yet to find an elite car wash for $15-$20. The 5 minute process took about 20. read more

I give this place one star for an apparent reason: after paying $80 for cleaning and waxing, all of the edges along my trunk and my doors are still covered in mud and dead leaves, just like they were before. In other words, the lazy workers never bothered to even open my trunk for any cleaning. That's not pride. That is shame. After I paid for my ticket - a platinum special plus hand waxing, I was told that the cleaning could take up to an hour, which I understood. So I left my phone number and they promised to call me after it's done. I set a timer for one hour on my phone and started walking around. After the alarm went off, I walked back and saw my car left along the side of the road, with the key nowhere to be found. I had to ask the front desk to confirm if my car was totally done, and where my key was. The front desk girl then lead me to this worker who seemed to be extremely impatient. He handed my key to me without any confirmation if I could drive my car away. God knows how long the car has been sitting there, the time with which I could do many other things. Then I briefly checked my car, and found that the very rear end of my car was still covered under mud. I pointed it out to the impatient worker, who literally scrubbed with a dirty towel for two seconds and then went away without saying a word to me. He walked way to deliver another car to a different customer (and ask for tip from him). Then he walked back, and scrubbed my car for five more seconds and walked away. It was not until I drove back home did I need to open my trunk and find all the edges covered under disgusting mug and dead leaves. So that's what I paid $80 for. Auto Pride? What a damn joke! I would never ever recommend this place to anyone. read more

I've been coming here for about 2 years now, pretty consistent over the two years, having the car washed once a week. I will say this was a five star start for me and the business, but after 6 months I noticed a decrease of respect and detail given to my vehicle. All the same staff worked during the 2 years so it's not a change in workers, so unfortunately I'm keeping my rating to a 3 star out of respect for the hard workers! Yes either way they do work hard and try their best! Not everyone is perfect and has a perfect day! Cheers read more

This is one of the worst car wash places I ever visited. I just got by SUV washed. I started driving back after the guy told me that car is done and realized that they haven't wiped a thing inside the car. This is after the lady at the front convinced me to upgrade from regular 19.99 wash to 24.99 silver wash where they were supposed to do magic inside your car. I will upload couple of photos I just took. I am never going back and you don't waste your money on these cheaters. read more

Auto Pride - window right after wash. - Car Wash Near Me - Palo Alto, California

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This car wash truly deserves a good review. From the moment you arrive you are greeted with a smile. The staff is friendly and takes their time explaining to you the process and taking care of your car. The cashier, Blanca, is extremely nice and my car was cleaned very well. Will definitely be coming back!! Thank you!!! read more

This place isn't cheap. I normally watch my own car but I was sick and we had just come back from the snow. Here are some photos of that my car looked like on the outside. They didn't want to reward hot refund me. They just wan d to take. A dirty wet towel and clean it. Never going back. read more

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I don't know what people expect from a car wash....wash, fluff, fold? Anyways, came here twice in the past 4 days, because initially, I had purchased an exterior wash for my truck. No complaints. They did what I had asked for and expected, washed and dried. Second time, because they have a two day warranty, which means, if your car gets dirty again within 2 days, you get a second wash....FREE. It was 4 days after my first wash and they honored the free wash. Outstanding!!! Granted, they missed a few spots....no big deal. If I want a near perfect wash, nobody does it better and cheaper then myself. So, yes, I would, come here again, if I want the pros do the job. Thanks, guys and girls! read more

I guess it's not bad for what they do - which isn't much. The basic interior/exterior wash is 15.99 here. I thought they would do a better job if I got the more expensive one for 26.99 so I got that but no it was all the same quick, crappy work that they were doing to everyone's car. They're all about getting your car cleaned quickly here, which is fine if you want an overall clean look, but if you look closely at any part of your car you'll realize it's really still got a layer of grime left. Now I know the 'quality' level of their work so I'll come here with lower expectations next time. I.e. if I just want a general quick wash and vacuum and then I'll just detail the interior/exterior myself. Ultimately I'll do a better job than anything they could probably do even if I did pay for them to detail it. read more

I've come here several times because the location is convenient and they do a decent job, but every time they try to upsell me. Today I showed up with tree sap, which I know is a pain. So I agreed to have the hand wax - he first handed me the receipt with a $70 charge and said "I give you good price." After some arguing I got it down to $60. (It's advertised for $50). They first took the car thru the drive thru washer and it actually got the wax off. I didn't need the hand wax after all, but it's too late now. And now they're giving me a bunch of grief for asking them to clean the windscreen. There are so many car washes in this area. This is my last time at this one. read more

I'm usually happy with the machine wash, I went here only coz the inside needed a vacuum and wipe down. They did a decent job. Check your car because I had to get them to re-vacuum - which is a pretty basic part of the service? Yes, I brought my car in pretty sandy from the beach but there were piles of sand still on the mats. Also they don't tell you when your car is ready, I was waiting a really long time. But they did a good job on the outside - just that a machine could do it for half the price. read more