I highly recommend!! I called last minute on a Sunday when no other auto shop was open, because my brakes were completely worn down (metal on metal) and I was worried about my 45 min drive home. They kindly kept the shop open past closing and fit me on the schedule. They never once tried to sell me on something I didn't need (it would have been easy to say my back brakes also needed replacing). They were honest, quick, and the price was extremely reasonable, especially considering they kept the shop open late for me on a weekend! I will definitely be making the drive next time I need a tune up! read more

This screw popped off on my tire mudguard and was hanging loose, stopped by here and got it checked, no wait on the weekend and they did it on the house! What lovely people.:) def recommend this spot! read more

Took our car to checked out because it's not running well. Got a quote for 15k to repair transmission and catalytic converter?!? Found someone that will repair for 5k. Crazy expensive. read more

Mike and Alex were able to get me checked in on a Saturday and back on the road with a new coolant hose by end of day Monday. Communication was fast and easy and the price was fair. I recommend them and would repeat business. read more

Got my shocks and struts replaced today, drives so smoothly now. I really liked how upfront they were about all the costs, which were pretty reasonable, and they got it all done in a timely manner without any appointment. Big fan read more

This independent auto service repair is quite unusual (in my experience) because they are trustworthy and honest. Mike and Carlos are decent people in every way, something far too uncommon these days. I don't "automatically" trust people or businesses; trust must be earned. And Auto Repair Specialists has earned it. I can recommend them without hesitation. read more

They are just scammers charging 200 for inspection and don't even do any inspections worst place ever the rob you and treat you bad they are so rude they don't care about your car they just want to scam you read more

I'm so grateful that I found a trustworthy, reliable, and efficient shop. Mike is my guy!!! The whole team is extremely skilled and talented. They take care of you with passion and precision. read more

They tried to charge me $150 to do a full inspection on my car! I went down the street to another shop and they charged me $30. What a joke. I gave them another chance after the last time I was there the guy was super rude and condescending. read more

I called in to know if they could help me with a service to my car and they were very unprofessional and very rude. Worst customer service ever. I don't recommend this place. read more

These guys are amazing! I hit a pothole and got a flat, every where was closed so I was in a bind. These guys were open and lucky that had my tire in stock and for a reasonable price. Very thankful they were able to help me out and I highly recommend this shop. read more

Great group of people, quick and good service. Mike the owner and Oscar were awesome!

Tuve una experiencia muy buena con ellos! Me ayudaron muchísimo! Si tienes un pedo con tu carro, arréglalo con Alex! Son buena onda!

Finally have a trusted mechanic in East Hollywood! I brought my car in with an engine light on right before a road trip and they were quick to diagnose, get the parts, and fix it before I had to leave. I was very impressed by the efficiency, speed, friendliness, and pricing. As a young woman, I'm always intimidated going to the mechanic and having people assume I know nothing about my car, but the team here treated me with nothing but respect, didn't try to upcharge me, and gave me a fair price. read more

The most unprofessional place to go to in my opinion. 1 week of body work MAX I was promised turned into 2 almost 3 months and over 4 visits to fix the work they did wrong over and over again. I'm not sure if it was because I was a young female but they did not value my time nor the quality of work-- I ended up leaving unsatisfied because I was tired of continuously going back to fix what they messed up. El lugar menos profesional al que ir en mi opinión. 1 semana de trabajo MAX que me prometieron se convirtió en 2 casi 3 meses y más de 4 visitas para arreglar el trabajo que hicieron mal una y otra vez. No estoy segura de si fue porque era una mujer joven, pero no valoraron mi tiempo ni la calidad del trabajo, terminé saliendo insatisfecha porque estaba cansada de volver continuamente para arreglar mi carro. read more

The owner Mike was efficient and had my AC fixed the same day I brought my car in despite being packed and busy. Def will come back and recommend him to others. He was also mindful of the price & explained what he did on my car that other mechanics neglected and could've easily fixed too. Very grateful to have my AC fixed in this extremely hot weather! read more

I have been a customer of Mike(owner) from my first car to my current car, engine problem, tire change, transmission and both internal or external and even cosmetic repairs as humanely possible, honest and to the point, place is clean with reception area is decent with TV or reading material to pass time, pricing is fair and will try to negotiate regarding OEM parts as fair as possible, he has connections on where he can get parts, so you don't get cheated by those shoddy ones, service is good there are a lot of customers so I advise you to go early to get service. read more

This morning I went into my Prius C to go have breakfast and the car would not start. The electric part of panel lit up but missing some items and it was dim. I went on the web said it could be the battery and I called AAA to see if I could get a jump. The guy came out gave me a boost. I kept it running and was checking to if any mechanics were open. I called Auto repair and was surprised they were open. Spoke to Alex and told him the problem. He told me to come in and he would check to see if he had the battery and do a diagnostic to make sure it was the battery. I got in there fast as I could. He took care of me right away and was able to order a battery replacement and installed it and it was a fair price. Alex was professional and kind and I was so grateful he picked up the phone. Thank you for helping me out. I promise I will send people his way. read more

Somebody recommended this place but was THE WORST experience in my life. Not only prices are elevated charging 150x hr + materials, etc. we towed the car(their recommendation) needing a belt change and left w the check engine light on. ?? Worst place in LA, they won't be responsible for anything that happens on their place The owner MIKE is the rudest(I have everything recorded) trying to fight and hit my husband! When he was asking and speaking up cuz we were not happy w the "work" they did. Zero professional zero costumer service and zero on communication skills Fuimos por recomendación pero fue la PEOR experiencia. No solamente calculan los precios a 150xhora+ materiales, etc. llevamos el carro en grúa(recomendada x ellos) fuimos x un cambio de correa de tiempos(compramos las cosas) y salimos con el check engine encendido. ?? Este lugar no responde x ningún daño ni x nada. El peor que he ido en LA El dueño MIKE es un grosero(tengo todo grabado) buscando pelea A GOLPES a mi esposo, solo por preguntar e intentar explicarle q no estábamos conformes con el trabajo. Cero profesional cero atención al cliente cero comunicación. read more

Auto Repair Specialists - Auto Repair Near Me - Los Angeles, California

Took my Ford Explorer here for a water pump replacement. Car was leaking and was quoted a lot at Ford. Took it here because of a friend and their reviews. Good service used OEM ford parts and quick turn around. Mike is a cool guy and showed me the parts he replaced after the work was done. Very trustable will take my car here for future maintenance. A+ read more

I would advise you NOT to use this business. The thing I had always liked about this place is that the owner would talk to me like I'm a human being rather than just a woman and that he was always polite. Recently my car was in need of a new engine. I called him up because I've always trusted I would get a fair and correct answer. Apparently, that is no longer how he does business. He's argumentative, rude and his story is constantly changing leaving an unreliable narrative. Originally I was told the engine I would be getting was going to have 30k miles on it. When I left with my car, it actually was 70k. Surprise! That's not what I agreed to. Not only that but the price went up because I was also getting a new water pump. Which I wasn't informed of, until it was already installed. I understand it's smart to put a new water pump with a new engine. But shouldnt that have warranted a phone call for my approval first? The next issue came with the fact that I used a financing service he offers. Originally the pre approval was for $3,100. The financing company then actually gave $3,460. He insisted he only received $3,100 for multiple days. Yet the finance company kept saying he received the full amount. One minute he's saying he received the money, the next he's saying he received no money. Not only that but he makes you pay a credit card fee of $15 which should he his responsibility not mine. It was exhausting and I feel like a fool. This experience has not only caused me to lose all trust but has left such a poor taste in my mouth that I will never return here again. read more

Didn't even bother going cause they charge almost double than most other places for a simple vehicle inspection. Charge $75 when everywhere else is $30-40! read more

Taken many cars here for many years, Ford, Subaru, Bmw, Kia, Mike will always give you the best balance of Good/Fast/Cheap. I cant recommend this shop enough. The only downside is they are high in demand , but for good reason. read more

This review is for Mini Cooper owners, as a warning. Maybe they do great work on other cars, but they don't seem to know how to work on Minis. If your shop doesn't know how to work on certain make of car, then don't work on them. It's unprofessional and wastes everyones time and the customers money. Also had a pretty awful customer service experience. I took my car in to get an oil change and have the hood latch fixed on a Saturday. They said they would take a couple of hours and would call me. No call. I called towards the end of the day and they didn't have an update, said they would call me back, but never did again. I had to call I think 4 times just to get an update. I even got hung up on. After days of my car being there, I was told the hood latch alone was going to be $600. They had to take the car apart to replace the cables, and I suspect they were going in blind, not knowing what it would take to repair. They replaced the spark plugs, engine filter, oil change. Total = $896. I felt like I was talked down to and they were annoyed when I said that's too expensive. Not even joking, 5 minutes after pulling out of the shop my check engine light came on. My check engine light was never on before. I was so frustrated with my experience that I just didn't want to go back. I should've tried to get my money back right away, but live and learn. I've since been told whoever worked on it didn't know what they were doing. I found out that they put in the wrong spark plugs. There's been issues ($5k worth) since now two months later that I don't know if they were caused by this shop or not, I guess I'll never know, but I just know my car was working fine when I originally brought it in. If they answer my request for a refund, I'll update my review. In the meantime, beware. read more

Unpro and disorganized. Called to schedule an appointment for maintenance. Was told to come in the morning. I took time out of work and moved a morning doctors appointment. I arrived as I said I would and was told "we don't have oil. Sometimes [person I talked to] says we do when we don't" -- but that they'd get it in later that day, and they'd call me "so they wouldn't waste my time". They never called. So... huge waste of time. Still need maintenance. I wanted to find a nearby mechanic I could trust vs the dealership. Bummer it wasn't this place. Wouldn't recommend. read more

This shop is the best! I had a hanging shield cover underneath my car and came here to get it looked at. Mike & Alex helped me out with no problem and free of charge! The team here is awesome and I couldn't have been more satisfied with their service! Thank you guys! read more

Excellent service I take all my work trucks. And e every time excellent service highly recommended

I've been to Auto Repair Specialists twice in the last few months. The first time we went in to get a new side mirror installed after someone knocked ours off of a brand new car. They did a great job fixing the damage and made it look new again on a Sunday when everyone else was closed! The second visit was for help installing a Catstrap to protect our catalytic converter. Thieves have been frequently going around our neighborhood and sawing them off of certain car models so we wanted to take a preventative measure and save ourselves $2000-$3000 worth of damage. If you drive a Prius or Honda Element you may want to come here to get a Catstrap or CatClamp put over your converter. I chose the Catstrap since it was recommended by the LAPD. Even though ARS hadn't installed a Catstrap before they were willing to watch the youtube videos with directions and figure it out for me. I really appreciate that kind of service! I was turned away from several other mechanics and muffler shops that were closer to home and was relieved that these guys would attempt it for me. They even installed and tested the alarm that goes along with the strap, making sure everything works right to protect my car. It took several hours for them to complete since they were working on a lot of cars; I paid for one hour of service to get the job done. Good place, Mike's a nice guy and is upfront about cost. Thanks! read more

Auto Repair Specialists - Catstrap LAPD recommendation - Auto Repair Near Me - Los Angeles, California

The owner Mike was incredibly helpful after my car accident. The insurance company ended up totaling my car so the shop didn't have a chance to fix it but Mike was responsive and honest throughout the entire process, a true rarity for a business owner. I really appreciated it. Very much recommended. read more

This auto repair shop overcharged me for an oil change and oil filter replacement. They also replaced my spark plugs, air filter and cabin filter without a written or verbal consent. I was notified on the phone by the owner that they replaced my spark plugs (cause they were burned out?, clogged?). Impossible since I just had them replaced at the dealership a few months ago along with my oil filter. I told the owner over the phone that I did not want my spark plugs replaced. I came in to the shop a couple hours later as I had received a call from the owner that my car was ready for pick up. When I arrived, I reviewed the invoice and noticed that I was being charged for parts and labor that I did not agree upon before, during or after the service. The invoice showed that I was being charged for a new air and cabin filter. This was NEVER discussed nor agreed upon by me and the owner nor with any of his mechanics. In addition, I had inquired about the YELP PROMOTION FOR 1 FREE ENGINE CHECK UP (i.e. diagnostic) and asked the owner if I could use the promotion and the owner verbally agreed over the phone that he would honor the promotion and that he would waive the diagnostics fee, but when I came in to the shop to pick up my car he went back on his word and said that he still would need to charge me for the cost of the diagnostics because it didn't cover the cost of test driving my car?? And that he also had to remove the spark plugs he replaced that I was not notified of beforehand nor had agreed to in the first place. WTF??? I paid $380 total for an oil change, oil filter, cabin and air filter replacement + labor. All I needed was an oil change. Go figure. Only silver lining is Alex the mechanic I spoke to. Awesome and genuine human being with incredible knowledge about cars. Thank you Alex. He was super friendly, caring, honest and willing to help. The owner, sadly, only cares about your money and charging you for parts and labor under the radar hoping you don't notice. This experience left me feeling frustated and taken advantage of. Like most regular folks, I have a very tight budget and have a lot of bills to pay. Every customer is a human being, not just a pocket. Please save yourself from a horrible experience, and go somewhere else for your car repair needs. Cheers read more

I went there on Labor's day this year (2021) to replace starter for my 2005 Toyota Corolla. "Alex" did a great job and offered me the "best price". I'd recommend this shop to everyone! read more

These guys are amazing. Just happened to walk in since it's the closest shop to my apartment and they've done wonders for my car. Completely replaced my front end body and fixed minor mechanical issues and always gave me honest, fair advice. Mike and Alex are the best car guys I've ever come across. Mike is so understanding and will help and work with you if you're in a bind, like I was lol. And Alex is always willing to fix little issues I'm having and get me back on the road in a snap. The highest of recommends. Will be going back for years to come. read more

Auto Repair Specialists - After they did the body work! - Auto Repair Near Me - Los Angeles, California

See all

My brakes stiffed up on me and my car wouldn't turn on. A triple A tow truck came and replaced the battery for my car. The triple A guy recommended this shop as it was just by the corner of where I lived. So I decided to let a guy suggest his car guy--as he quoted, "he's professional and great". 1st, Michael greeted me with a professional and kind demeanor. I left the car yesterday around 1-2 pm. He said he'd have the car checked by tomorrow morning. Today is Tuesday. I called him at 10:16 am, and asked him if he had a chance to look at the car. He told me, "We have no idea what's wrong with your car--it might be this, it might be that, etc". Told me to check in again by Thursday. He called me two hours later around 12:15 pm the same day (tuesday) and said he had to replace the vacuum break booster pump which would cost about $1,000 (with labor being $150/hour) and that even if they replaced it, it might not even work. So it would require an additional replacement of another part I have no idea what he called it--but that it would be an estimate of $2,000 before labor costs on top of the $1k. So I asked him to put the labor, parts, and cost in writing so I could do research on all of the parts. 1st, he texted me the screenshot of the invoice. (printed at 10:55 am), about 30-40 min after he said they had no idea what was wrong with the car. So at this point, he's just coming up with different services/parts to randomly charge. I asked him a few questions regarding labor via text (since he sent it to me via text) and then he calls me. I asked him about the first item in the invoice, and he said that this would be in case the services didn't work the first time (after paying $1k), and I then questioned him about why he would even charge me in the first place for work that wouldn't be done until after the initial requested work? (right, this sentence doesn't even make sense, but neither did his explanation for the charges). He then asked me for a moment, where 2 minutes later, he said "you know what. Just disregard that", so I'm already having trouble believing the credibility of all of the charges. Moving on to the break booster. I asked him if I could order the part from Amazon (since it's $100 cheaper), and he said in verbatim, "I don't do Amazon, that's from the Chinese, I don't do that". So 2nd red flag... he's making racialized comments. I then decided to let him know it would be cheaper and if clients have brought their own parts. He replied and said, "yes, but there's no guarantee. If it doesn't work, you're gonna pay me for the labor again". Ok. No social awareness or acknowledgement of his racialized comments. At this point, I'm pretty upset and disappointed in his lies, his tone and his racist comments. I then tell him I'm going to tow it to another mechanic and he says, "good luck and I'll let you know when it's ready for pick up"... which I'm afraid he might tamper with other parts of my car, deeming it unfixable or just making it more costly than it should be. I came here because my Triple A tow truck guy recommended it. Never again. I will stick with what Triple A has set as a partnered mechanic. Anyway, tow truck came to pick it up--and Michael had the audacity to say he replaced the part for free? No cost? No charge? It went from being a $1,000 quote to absolutely free? Unbelievable. Do not come here if you have no idea of what parts cost, what labor costs, and overall if you're not a mechanic able to call him out on his bullshit. read more

I had Auto Repair Specialists replace the compressor in my Pacifica minivan recently. They didn't bother to check to see if the rear system in my vehicle was also fixed. It wasn't. I took it back and they said the rear expansion valve needed to be replaced. They did that and it did not fix the problem. Thankfully they didn't charge me for the second job. I took it to another place and they said that ARS was probably just guessing when they said the rear expansion valve needed to be replaced. That shop said I should just go to the dealer. I had the dealer do a diagnosis and it turns out there is a leak between the rear expansion valve and evaporator. They said they always replace both of them because if you just replace one you can get a leak. They also told me the rear system has its own freon system. ARS didn't even know there was a separate freon system in the rear - they had told me it was all one system. For all I know the second problem was created entirely by ARS. Also ARS initially tried to charge me more than the dealer was going to charge me to replace the compressor until I told them I had already gotten a quote from them. After all of this I remembered taking my previous vehicle to ARS many years ago. Back then they replaced a ball joint and I had to take it back because they didn't do it right. I just don't think they know what they're doing. Also the owner absolutely talks down to people. And he would always say he would call me back when such and such would happen. He wouldn't call me, so I would call him hours later and he would complain about me always calling him. read more

My car was diagnosed accurately, the problem was fixed quickly, and the price I paid was lower than their original estimate.

Got to meet the owner Mike, was covering on a Sunday morning. What a mensch. We had a fender bender, awaiting the insurance claim. They checked out our car to make sure it was safe to drive home, No Charge! Going to make sure you bring our other cars in the future! read more

I feel ashamed that I have not written these guys a wonderful review yet!!! Mike and his team are the absolute best mechanics in town. They're honest, loyal, trustworthy & incredibly knowledgeable - and they work fast. They always make time for me and have really helped me out of some tough situations with my vehicles over the years. I could not recommend these guys enough and I would absolutely recommend you come here for everything from big stuff to small stuff - major fixes to even just oil changes. It's nice to know somebody is working on your car that cares. read more

Update, I traded in this car recently and found out the "new engine" they gave me wiped out my true mileage, which considerably lowers your car's value. I can't believe that this many years after this nightmare experience I'm still being affected by their gross incompetence. I maintain this was the greatest bad financial choice of my life. Not even exaggerating. read more

Hard-working, reasonable mechanics that care about the safety and well-being of their clients. I will return in the future. I needed engine work done on my 2005 Honda Civic and once again I was given the best, honest service! When I picked up my car they explained all work that was done, and gave me a very fair price. I highly recommend getting your vehicle serviced here. read more

Auto Repair Specialists - Leak between engine and transmission - Auto Repair Near Me - Los Angeles, California

These are honest and great at what they do. Don't expect to be up sold, won't happen here. I've been bringing my truck here for over 10 years and won't go elsewhere. read more