Tire was low and no one was available in the area. I called Midas and Justin answered. He told me…read moreto bring it in and met me outside as soon as I pulled in. They took care of it and even provided a car inspection. Fantastic service from Justin and the team! They really helped me out in a pinch! So grateful!

I called Midas about a concern I had about my car, and Aleks answered. I told him my issue, and he…read moresaid bring it over, and we will take a look. I took it over, and they were very busy, but Aleks got my car in quickly, checked it out, gave it a test drive, and said everything was fine, and not to worry. I pulled out my card to pay, and he said, that's ok. I have done business there before, and I am always treated extremely well. They are very honest, trustworthy, and do amazing work. I highly recommend Midas in Grafton for all issues with your car, you won't be disappointed, Every single employee is fantastic!!!!

UPDATE 6/6/25: Take 5 Corporate resolved the issue for me by promising to mail me a check for the…read moreunapplied coupons. I brought my rating up from one star to three stars. If I do not get the check within a month, I'll report back and lower the rating again. UPDATE 6/9/25: Take 5 Corporate responded below, but it is a generic response. "Is there anything specific you could do to improve service at that location?, " was the disingenuous question. Yes, and it was all in my review. 1. Train the staff so that they are set up for success. 2. Allow them to make autonomous decisions and empower them to make corrections for a customer. This also comes with the need for increased supervision and auditing. 3. This shouldn't even need to be said, but give your staff customer service training. I am a pleasant customer and I had the f-bomb dropped on me. Can you imagine your staff would respond to someone being rude or unreasonable? I've given you plenty to go on, Take 5. The rest is up to you. Life is full of choices. REVIEW: I go to this location, store #569, regularly. Or I DID, until tonight. Never again! I had a $25 coupon. I get a full synthetic oil change. They also suggested I get the air filter changed, and the cost was $33.99, but they agreed to take something off--it ended up being $10 according to them. Fine, even though that is asinine for an air filter, I would have it done. They took my card and when the bill was $139.22, I asked about it. They said they rang the transaction but forgot to take the coupon. They claimed they at least took the $10 coupon off, but there is no indication of that on my receipt. They also said they could not cancel the transaction and re-enter it, nor could they provide a partial refund. The most ridiculous part was the question, "Is that okay?" Ummm, no. That is NOT okay, but what else could I do. So I called their corporate number and it just disconnects you. I tried leaving a message for the manager of the location in Cedarburg, but the mailbox is full. All in all, a frustrating experience. I called the shop location and asked the tech to have the manager (McKenzie) call me the next day when she was in. The tech was very nice, except that she forgot to hang up the phone before announcing to her coworker, "OMG, I f*cking hate...." I can only imagine what the end of that sentence was, but I am going to venture a guess and say it was probably aimed at ME. I have been nothing but pleasant, not demeaning anyone or ever so much as raising my voice. So I certainly did not deserve that. I never did get that call back from the manager, either.

very good and fast service I love to come to this location for all of my oil changes, the are very…read morehonest and stick to my cars due date for things such as coolant exchanges and differentials.

Steve, the owner, really came to our rescue. We were driving home from vacation and had car…read moretrouble. It was a Saturday afternoon, after business hours, so we had the tow truck deliver our car to Tires Unlimited, left a note and the keys, and hoped we'd picked a good place. We had. By the time my husband walked down after they opened Monday morning, Steve had already ordered what we needed and promised us he'd get us out as soon as he could. It was a very positive experience, with a job well done at a reasonable price.

I visited Tires Unlimited service center for an oil change and tire rotation. The technician was…read moreknowledgeable as he answered questions I had regarding other vehicle concerns. The pricing was a couple dollars more than I paid at my last oil change at a different service station. Overall, I was satisfied with my experience at Tires Unlimited. Before having your vehicle serviced there be sure to look for any coupons out there because they don't do the courtesy of informing you. Later that evening I opened the Ozaukee Press and found I could have received FREE windshield wipers or $15 off coupon!

Good price, fast service, Thanks for the coupon! My only…read morecriticism is the sales push. Do your techs work on commissions?

I went on a Sunday and Carter was the only one working. He was in a middle of an oil change with…read moreanother customer but quickly rushed over to me to greet me and tell me it'll be a few minutes because he's the only one there. Once it was my turn Carter was polite and quickly finished my emissions test. I highly recommend Oil Changers especially if Carter is working .

They did a great job, informing me of problem and took care of it. Friendly staff. Thank youread more

I've had my car there 3 times for service since they first opened their doors a few months ago. In…read moreeach case, I was totally satisfied with the quality of the work done. The first time, I had a coolant leak and the mechanic actually SHOWED me where it was leaking. Actually seeing the problem with my own eyes when the car was on the lift immediately made me feel that they can be trusted. They fixed that problem, did some other overdue maintenance work, and the car's been running much better now, zero problems. The only minor problem I had was that I asked for the parts to be returned to me, and they weren't. That really wasn't a big deal since my driveway isn't full of coolant spots any more. I thought the price for this repair was entirely fair. The second time was a problem that couldn't be duplicated when I was driving it while the tech was in the car with me. Ah well... They didn't charge me for that visit. The most recent visit was exceptional. I managed to get the end of a gas funnel stuck in the neck of my gas tank. This caused all kinds of problems when I'd fill up with gas at Kwik Trip. I tried to fish it out myself, but couldn't. I brought it to the dealership, and they told me they couldn't see it or get it out after allegedly scoping it out. The dealership charged me for that visit. I know they have bills to pay, so I was OK with that. On a whim, I brought it to the new Meineke (formerly Pope Autoworx). I told them what happened and that I wanted them to try to get it out, but I'd pay for an hour of time, no matter what. I told them that I wanted to save the part so I could see it. Well... THEY GOT IT OUT!!!!! The dedication, time and effort that they showed me in actually FIXING this problem impressed the hell out of me. I do my own oil changes and brake jobs, but for nearly everything else, this Meineke garage will be my first call.

This mechanic is outstanding! Agree with others who say they can ALWAYS be trusted! Great, friendly…read moreservice. We get our car serviced here all the way from Muskego--even just for oil changes! Thanks, guys!

From the owner: We are an authorized independent service center featuring ACDelco parts. We offer a full line of…read moreover 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.

Been going to this site for years...must have changed hands. Terrible service & communication! Girl…read morewaves me in, not greeted as have been in the past. Didn't get any of the checks stated on the receipt...no refill of windshield wash, no tire pressure check, no other levels checked. Just the oil change for $118! I had to read how to reset my indicator. Won't be going back!

Fun crew - great service! Very fast and they were very thorough. They play good music while you…read morewait too!