What a wonderful place to do business. They are thorough and efficient. I am confident my car got…read morethe best possible service at a reasonable price.

Wonderful experience. Got my air con working after the dealer didn't, and gave me an honest opinion…read moreon some oil leaks the dealer claimed were critical (which they weren't, and found that a leak they identified didn't actually exist). Very fair pricing and a pleasure to work with. My new repair shop. Thanks to Jeff and his crew!

All I can say best service experienced, especially as a female. Owner was such an awesome person…read more The mechanic was very perfessional. Explained to me what my car issue was. He was informative and quick to have my part ordered and installed for my repair. Repair was done quick. I am so thankful for the repair done today, being my car plays a major role in my life. Thank you Puldin Auto Repair

Excellent and knowledgeable mechanics that are VERY reasonably priced. My neighbor and I have been…read moreclients for many years. They will not perform unnecessary repairs and are easy to do business with. Cash is preferred but credit accepted.

Recently, I was in need of a new battery. We called and appreciated David's honesty when he told…read moreus he would not be able to work on the car for a few days. He told us when to bring it in and the work was completed within a few hours. He called before replacing the battery with the cost. We were very pleased with the work and working with David was a pleasure. If you pay be cash or check you are not charges the credit card service fee. We will return for future car needs.

The owner truly cares about his customers and their vehicles. He always tries to find the best deal…read morefor getting a part that is needed. Prices are best I've seen in the area for things like oil change and alignment. Feel like I've found a hidden gem.

If you're looking for an honest neighborhood shop, I highly…read morerecommend that you talk to Matt at Truetech automotive on Thacker St and first Avenue. Recently, the team at Truetech has done some work on my 2010 Ford Rscape and I couldn't be happier with the outcome that they've done. The work was completed in a timely fashion, the prices are reasonable for all things considered for the work that was completed. We will definitely be going back to Truetech for our Automotive needs. John B. TrueTech Automotive LLC 797 1st Avenue, Des Plaines, IL 60016 (847) 299-8783 info@truetechauto.com

I do quite a bit of work on cars myself and I used to work at Pep Boys so am pretty familiar with…read morehow most shops operate. I normally go to other places when I don't have the tools, time, and or knowledge needed for some things. I will go over my first experience with this shop and why my wife and I go here when needed. I had an issue with an oil pressure sensor leak. I could see it, I know how much the part costs, and I know what needs to be done. However to actually access it would be a pain. I called them up and asked them how much it would cost to replace it. I believe I spoke to Steve and he mentioned generally about 200 or so. Now, that would be the case for many cars, but not this one. So I asked Steve if he could check book time. Book time is basically the amount of time, in a perfect scenario, it should take a mechanic to complete a task. They can then give you an estimate with respect to their labor rates. For example if hourly labor is 150 and book time for say changing a starter is 1h, they can say the labor cost will be $150. Steve looks at book time and is surprised because it's higher than normal about 2x more time and was wondering why. I mentioned, that to access it you have to essentially remove a few other components. He mentions, well, you can bring it in and we can take a look. I was hoping maybe they'd have easier ways of accessing it and mentioned I'm going to think on it a bit. I went under the car again and decided, "Nope. Too much work." I called back and setup an appointment. I drop off the car. I'm not happy with where the car manufacturers' engineers decided to shroud the oil pressure switch and essentially up the replacement cost but it is what it is. Anyway, I get a call back and the price I have to pay is essentially 1h and the part. I head on over and am very surprised. I forget the name of the mechanic (think it started with an M) but I asked them, "I'm surprised that you got it done so fast ... how?!" They mentioned they'd dealt with those cars before as they're common so they rigged up/made a special tool to reach in and do it. That was when I decided TrueTech is a stand up place. They could have charged book time and believe me you, I would've paid it. However they had a seasoned mechanic who knocked it out and passed those savings in their time, as savings in my pocket back to me. This isn't just a good honest mechanic being a good honest mechanic but also the higher ups, the managers and or owners. It seems that is their standard too as they've always been pretty booked which says they're more about doing good work in good time and if they make good headway, you may luck out. You may not, their call :-) but again, book time is perfect world setup, not rusted through, seized on, broken off ... stuff. It is still a good way to understand what you may be looking at aside from the actual part. Since then if and when needed, we go to TrueTech and we've always been happy. P.S. Once they have you in their system (i.e. e-mail / phone), their estimates app, progress, etc and everything is great. Especially if you have a smart phone. I saw where someone mentioned they had difficulty with getting a response and I haven't ran into that. If anyone does run into that, call them and just verify they have the right info.

I love this shop! It's great! Wonderful owner (Victor) and staff! I will be coming back for future…read moreservice due to great customer service, great work and reasonable pricing + complimentary snack and drinks.

Victor and his team at AutoTech provide high quality professional work! The dealership quoted me…read moreover $12K to replace an engine and AutoTech was able to complete it for less than half. The engine came with a warranty and when things didn't work properly they took care of it without any hesitation. They had the estimator out in a timely manner to determine another engine would need to be installed and they provided me a loaner car while they worked on my car. Now it drives better than originally and I can't thank them enough! 1000% recommend AutoTech for any auto repairs!

When my former mechanic retired, I thought, 'oh no - now what?' I didn't want change, didn't want…read moreto switch, and didn't expect to be satisfied. Then came Bob's Auto. Well, no complaints here. Ivan, Jay, Brian - everyone on the team have repeatedly won me over. They have far more capacity than my old shop, yet the honesty and reliability I depended on for years didn't go anywhere - spoken by this once‑reluctant convert.

After making several attempts to get my car into an auto repair shop on a Sunday morning due to a…read morecheck engine light coming on during a road trip, I ran across Bob's Auto Repair. I called the shop early Sunday morning and along with being greeted in a very pleasant manner, I was told I could bring the car in right away. The mechanic on duty asked what the problem was and really listened to what I had to say. He asked follow up questions, to better understand what I had experienced with the car and then went to work to make a diagnosis regarding the problem. He not only hooked it up to a diagnostic system but drove the car as well. He communicated what he was thinking each step of the way and never once made me feel inept or that my understanding of the car's challenge was not important. I've had my share of experiences where my input was discounted, ignored, or even belittled--especially when it comes to technical matters. However, that was absolutely not the case with this mechanic. He was respectful, attentive, and genuinely valued my opinion. He took the time to listen and explain things clearly, which made the experience not only smooth but empowering. It was a refreshing change. Next time you need a mechanic and you are in the Des Plaines area, call Bob's!!!!

Long story long, but this is just a detailed review of an amazing experience I recently had with…read moreBusse Automotive, and the work done by Mark, Chad, Kyle etc. My 2010 G37x needed an oil change, so I brought it in for that. Later that day they recommended rear brakes to be done because they were at 15% life, which I said let's go ahead and do. Later that same day they said that my front sway bar links could potentially be replaced if I wanted and that it *might* resolve a rattling noise that my car was making. For years my car had a slight rattle when idling so I figured let's go ahead and do that too for ~$500 they said it would cost. The next day I got my car back from them and all seemed fine initially. But when I took it on its first trip of real distance, I noticed things happening with it that weren't previously happening: the front suspension was very noisy, large pop noises were coming from the front of the car often, and the ride quality had massively degraded. At this point, I was pretty mad to put it nicely. It was disappointing to have done an "elective" repair to my car with the sway bar links and suddenly felt like my car was heavily affected in a negative way. Next week I reached out to them after not seeing any of the issues get better (and I would say they got worse) and they said bring the car in and we'll make it right for you, which, spoiler ... they absolutely seem to have done for me. I brought my car in Thursday morning, and later that day Chad called me saying they immediately found one issue with the sway bar link installation that would be fixed. But that the other issues still needed to be investigated. They ended up ordering parts for the car to address various side effects of the work that was done. I was given a loan through this entire process (Thursday - Tuesday) and Tuesday they said come on by the car should be ready. They did quite a bit of work for me on the car during that time frame, because Kyle said they were having a hard time tracking down the actual cause of the popping sound. But, regardless of that, the effort they went through the "make it right" and give me my car back in excellent condition was truly amazing and I might never see this level of customer service again in my life from any other business. Major props for how they handled this and I can't say thanks enough. So far, so good with the car since I got it back from them. Fingers crossed it stays that way.

I have seen my family members use Busse Automotive since I have had a learner's permit and I have…read morebeen driving for quite some time now. I respect the no weekend hours thing for the employees to have work-life balance, that just means you have to think ahead when scheduling your oil changes, no biggie! The only time I was disappointed by that schedule was when I got a nail in my tire and had to take it somewhere else to get patched up. I appreciate that when I go for my oil changes, they also check the tires, brakes, etc. to make sure that the car is safe. In an "emergency," when my battery light popped on, they squeezed me into their busy schedule and let me borrow a car to get my daughter to and from school. Outside of the exemplary service, I appreciate how Busse is involved in the community. There is always a thank you note hanging on their wall and I know from my daughter's activities that they put money back into the community by sponsoring. I trust Busse with my car. I trust that they are doing what needs to be done to keep the car safe and not have me spend money. One piece needed to be replaced before the warranty on the work was expired and it was fixed in a jiffy at no additional cost to me. They always explain to me what is going on and always answer my questions patiently. As my daughter gets closer to the age of driving and cars, I look forward to her being the 3rd generation that utilizes their shop!

I can't say enough good things about Whips Automotive in Wheeling, IL -- and especially Sam, Tommy,…read moreand Lefty. These guys are the absolute best. I've been coming to them for over 10 years, and even after moving out of state to Nashville, I still trust them with my cars. Recently, I bought a used car in Illinois and made a point to bring it to Whips for a check-up. True to form, they treated me like family -- just like they always have. They looked out for me, gave me honest feedback, and made the whole process easy and stress-free. It's rare to find people this helpful, knowledgeable, and genuinely kind in the auto business. If you're anywhere near Wheeling and need a mechanic you can truly trust, this is the place. I'd give them 10 stars if I could.

I brought in my Mini Cooper whose oil pan cover I had ripped off on a parking block. I don't know…read morethe name of the gentleman who fixed it immediately and told me to tell my mechanic in Chicago I needed several other things done. He wouldn't accept any payment -- I am so grateful, and if I find myself in Wheeling again, I"ll stop in to tell him personally!