Diagnosed the problem with my AC and oil leak with great efficiency and reasonable pricing. They…read morealso gave me a lift to my home and back. Great service! Would recommend!

I've been a customer for 20 years. I recently received an email about their new "quick" oil change…read more Drive in, no appointment necessay, and get an quick oil change. When I arrived I was told that no one knew about the new survive and the manager was out. I e-mailed him and asked about the new service and why his staff was clueless and included a copy of the e-mail...two days later and still no response. They have a corporate office but no e-mail address or phone number. It seems no one cares.

I can't say enough good things about Whips Automotive in Wheeling, IL -- and especially Sam, Tommy,…read moreand Lefty. These guys are the absolute best. I've been coming to them for over 10 years, and even after moving out of state to Nashville, I still trust them with my cars. Recently, I bought a used car in Illinois and made a point to bring it to Whips for a check-up. True to form, they treated me like family -- just like they always have. They looked out for me, gave me honest feedback, and made the whole process easy and stress-free. It's rare to find people this helpful, knowledgeable, and genuinely kind in the auto business. If you're anywhere near Wheeling and need a mechanic you can truly trust, this is the place. I'd give them 10 stars if I could.

I brought in my Mini Cooper whose oil pan cover I had ripped off on a parking block. I don't know…read morethe name of the gentleman who fixed it immediately and told me to tell my mechanic in Chicago I needed several other things done. He wouldn't accept any payment -- I am so grateful, and if I find myself in Wheeling again, I"ll stop in to tell him personally!

Always a great service experience. Prices are fair…read more Wait times are dependent on numbers of cars so don't run late for your appt!

Do not go here! New ownership and they tried to tell us during an oil change that there was an oil…read moreleak that would cost $800 and problem with breaks. My husband said he would take my car elsewhere and they found no leak and no issues with the breaks the same day he brought it to a trusted repair shop near our home. Very disappointed in the corruption and them lying trying to scam us when nothing was wrong with my car and we only needed an oil change! Mike the previous owner had great prices and was trustworthy- in 6 years they had never said anything was wrong with my car so my husband knew it was suspicious. Thank goodness we took the car elsewhere and we will never be back at this facility ever again!

Took my car here based on recommendations from my car buddies…read more I wanted an oil change and it was easy to make an appointment. You call for a day and then drop the car the night before or show up in the morning and check in. They verified the oil change and asked if I needed additional service. I asked them to take a look and let me know as I didn't think it did. The staff is really friendly and welcoming. The service was very affordable and the quality and care they put into their work is tremendous. When they called to inform me my car was ready, they validated that no other work needed to be done. But if I wanted to 30K service I could. I decided to pass and doing it next month. They didn't push the services and to call them for an appointment when ready. Lastly, the waiting room has very comfortable theater style seating and a small cafe bar. I'm going to bring all my cars here for future services. Thanks!

Have been going here for years and dropped off our son's new car to be looked over. Needed an oil…read morechange and some other work done. Picked up the car and did not get to far without it smoking. The oil cap was not put on leaving the oil to go all over the engine, exhaust pipes and drained on our driveway. We have been loyal customers here for many years, which makes this experience especially disappointing. We brought in our son's new car for a routine inspection, including an oil change and additional work. Shortly after picking up the vehicle, it began smoking. When my husband later opened the hood, oil splashed into his eye, which was extremely concerning and unsafe. He discovered the oil cap had not been replaced, causing oil to spray throughout the engine, onto the exhaust, and all over our driveway. When we contacted the shop, we were told that if the car was returned before noon, it would be inspected and we would receive a call. We never received that call. Because of this error, we were without a vehicle for two days and had to rearrange work and school schedules, including taking time off work. Ultimately, the only action taken was cleaning the oil spill and refilling the oil. There was no follow-up communication, no apology, and no offer of reimbursement or compensation for the inconvenience and disruption caused. Given our long history with this business, we are very surprised and disappointed by the lack of responsibility, communication, and customer care shown in handling this situation. This was once our go-to place, and this experience has significantly changed our confidence in their service.

Whenever I need to go to Casey to have my something checked on my…read more2013 Ford Fusion I am always happy with the service and the results. Every staff member that helped me was awesome! Thank you all! Judy S

UPDATE 4/26/2023 I…read moream absolutely mind-blown by the ownership and accountability taken by Casey Automotive's owner, Mark. While, I would give my one-time experience with the mechanics a 0 star rating, I would give the follow-up by the ownership and absolute 6 star rating out of 5. That averages out to 3 stars. I would say that I have rarely seen this type of follow-up and care for their customers and their experiences from any other business. This was truly the example of good business practices. Mark compensated me for the outstanding bill associated with my issue and then some for my horrible day. I will assume my experience was an anomaly as I have never had this issue prior to this day. I thank Mark for reminding me that Casey is a family-owned business and a member of our community and I will do my part and continue to pledge my future business to their garage. Thank you again for making me feel valued as a customer and doing the right thing. Your business is truly an example for all other businesses out there.

I think because my warehouse guy spoke Spanish he was able to get a good relationship and…read morecommunicate well with the shop. They did a good job they do what they promised they would do good pricing.

Just Tires, isn't about just tires. You can do oil changes here too. I came here suspecting I had a…read moreleak; with the super cold weather, my tires were deflating, which is normal, but one tire kept deflating at a faster rate. Anywho, Just Tires was super busy on this particular Friday evening and I was informed to wait 2-hours. Thankfully, they have some stuff to entertain you with, including a TV in the waiting room showing Big Bang Theory, coffee, and if anything, free Wi-Fi so you can mindlessly scroll for hours as you wait. I was informed that I did indeed have a nail in my tire. Unfortunately, I had to replace two of the tires, as the tires were stock as was more bald than Mr Clean. The technician was nice enough to show me the nail and after figuring out which tire to get, I was out the door in no time. All-in-all, decent enough service, with no huge pressure to upcharge me.

Mundelein Tire and Service is the best! My car, while old and still runs good is all types of…read morefunky. I needed to get an oil change and the prices are decent here while the service is pretty good so I knew I wouldn't go anywhere else. While changing my oil, Dan and the tech, Nikolai, were able to find some other issues including my brakes, egr valve gasket and camshaft plug. They were honest with me regarding what they found and gave me a decent price without tryin to run me up which I appreciated. Overall, they did a great job with my car and they didn't try to push unnecessary work to be done on my car. I will continue to use them and I would highly recommend everyone else to as well. Shoutout to Nikolai and Dan--thanks for taking care of my car.

I made an appointment using their on-line service. They tookk me on time and I waited for my two…read moreheadlamps to be replaced. The service was quicker than I expeded and cheaper than I thought it would be. Nice people who want to accomodate your needs. I have found that they will be my service provider of choice.

These are consummate professionals here at Advanced VTech…read more I seriously don't think there's anything they can't handle. They took what was the tired 13-year-old Fiat coupe with 69,000 miles on it. And they basically turned it into a new vehicle that has 2500 miles on the tires up restoration. Consumables were replaced, marginal items were replaced, new rubber and tuning the engine and the drivetrain. And because they did such a fantastic job it made sense for us to continue forward we had the interior redone and a European retrofitted screen that's actually built for the Fiat 500s. Wouldn't have done that if the work didn't turn out as good as it did. Just took it in the other week for an annual physical. One of the senior guys drove my car in to the facility and he said "she's got something knocking under there". (Nothing I ever heard but guess what? he hit it right on the head. And even that was under the warranty for the work that they had done. I would also add if it wasn't covered the price that was going to appear on the invoice was minuscule for parts and labor no arguments! The hell with comfort I'm driving it out to California to see my daughter this year! I believe the $$$ tab came just slightly over the Blue book value of the car. I couldn't be more thrilled. We talked about a lot of things here a lot of work that's been done on this car please if you have questions talk to them they'll welcome your inquiry and I don't want to mislead anyone. Best independent garage.

I work right down the street and a co-worker mentioned she gets her oil changes here. Their…read morepricing is very competitive, they are very nice people. One of the friendlier shops I have been too. I look forward to using them for all our maintenance and repair needs in the future. I really trust them, after the first visit I was sold. Give them a try and you will not be let down