TLDR: Trustworthy, Laid-back, diligent, cost effective…read more Recommended by a women who was frustrated by being taken advantage of by OTHER repair shops. They are great at explaining the difference between 'this is a problem-don't drive' vs 'this is a problem, fix in next 15k miles'. I thought I had a bearing issue. They looked at it and said it was a tire issue that really did need prompt replacement. They could not fix it that day (too late to get new tires). So they recommended another shop nearby. Another time, they declared an issue was beyond their ability and suggested the dealer. Much preferred than spending for half a job before they got stuck and cost me a bunch. They seem to handle everyone's car expertise level very well based on overhearing them work with other customers.

They did an excellent job at a great price. They're honest about letting you know which parts need…read moreto be replaced right away and which can wait until later.

This auto shop is right beside the Mobil on Waukegan Road. It is kinda small and rundown, not a…read morepretty sight. But pass over this auto shop at your own expense, if you are willing to pay premium price to make you feel better with better aesthetics and maybe a comfy lounge with a cup of complimentary coffee. But you do realize you have to pay for those extras right? Ya, I did, $45 for oil change! Here at Shin's Accu Auto, oil change, check brakes, and tyre pressure in 30 minutes for $25! This is the second time I have come here after a friend recommended them for their great price and quality work! The Korean boss doesn't talk much, but he knows his stuff and is very quick in his work. His staff is more talkative and is really friendly and helpful. I had a few questions regarding my car and he gave me great advice and always trying to help me save a few more dollars!

The mechanic, Jess, was friendly, polite, and professional. He took us right away and had our tire…read morepatched in less than 10 minutes. He then charged us an incredibly reasonable amount, finally explaining that the warning light on the dash would go away after driving for a bit. A competing business down the road which advertises themselves as a business that does just tires had previously told us that the tire could not be patched, and wanted to charge hundreds of dollars to replace the tire. Don't go to them, go to Shin's Accu Auto. These guys are the best. I live and work in Deerfield, I'm going to recommend them to everyone I know.

I took my car in to have my brakes and exhaust system examined. I had been experiencing some…read morestuttering with my breaking. I could hear the exhaust system was no longer performing its intended purpose. They determined that my entire exhaust system needed to be replaced as well as a good bit of work that was needed on the brakes. These two jobs were not inexpensive, but I give them enormous credit for being very fair with their pricing and extremely pleasant to work with. I'm very happy with the work that was done and the friendly, personal interaction with Mike (The owner?)

These guys are seriously the best. Let's start with experience. I've know Mike from when he was…read moreat the local gas station at the corner of Waukegan and Lake Cook (yes, Joe Booth's old Standard Station), then for years he was at the station in the center of Deerfield, now for year Mike & Mike have run what I would say is one of the most reputable places to get a car worked on. These guys will tell you what's wrong with your car, tell you what they can fix and tell you what to skip or is not in their areas of experience. Just had my wife's car worked on there and my mothers-in-law's car looked over. Save me hundreds over dealer prices and again trusted people.

They are amazing. Wonderful customer service During the freeze they helped with a dead batteryread more

Kevin, at Deerfield Shell, is the best mechanic I have ever experienced. He has kept my 1996 Jeep…read moreGrand Cherokee Laredo running in top shape. He diagnoses problems accurately and recommends repairs only when it makes sense. The quality of his work is exceptional and his prices are always reasonable.

Over years D&R Automotive continues to be the clear choice for car service. The combination of…read morediagnostic and repair excellence and genuinely good people to work with and trust, can't be matched anywhere. With reasonable pricing which compares to any facility, anywhere, and no-cost courtesy cars (what this saves you in both rental costs and headaches is immeasurable) the provide top-notch customer service. They work with Maxcare (CARMAX's warranty policy) which has been a saving grace with my son's car, my daughter, and my wife's Mini Copper. I write this after my car was diagnosed as needing full front-brakes after just 7,500 miles by Loeber Motors. While I drive my car hard, that seemed odd. I dropped it off for D&R to access. The next day I was told brakes were NOT necessary right now, and we should reassess in 5k miles. This works for me because I trust these people with a trust that only comes with experience and proving themselves over time. The cost for checking my brakes, was nothing, a courtesy. When people new to the area ask for an automotive recommendation, it's a pleasure to point anyone to D&R. Last point: the keys to my courtesy car where tucked into the visor as I was told, in a ziplocked bag, sanitized for my comfort and safety, during the pandemic. I mention this because it doesn't to the ultra-high consideration D&R puts into your interaction. VERY HIGHLY RECOMMENDED! Ron Kolman Services: Body & Trim, Auto glass repair, Battery, Gen Auto maintenance, Brakes, Wheel alignment, you name it.

My mom brought her car in because she has a Wrangler and had a weird feeling when she was on the…read morehighway. So she was referred here and they tried to sell her something that was covered under the jeep warranty, tires that she didn't need. And brakes that she also didn't need. She ended up getting a 2nd opinion and they confirmed that her tires and brakes were fine and they confirmed that Jeep will cover that suspension issue. D & R also kept the $107 to try to rob her of things she didn't need. Now she's going to another place that is 20-25 minutes away that were honest to her. This places gives the auto industry a bad name. STAY AWAY FROM THESE PEOPLE!! Crooks

I have had a previous good experience with Golz, however, this summer my car repair went terribly…read moresour. My car overheated and wouldn't start, had it towed on June 15. I filled out the form with financial limit of $1000, left key and form in the overnight mailbox repair authorization. Said the car was ready Friday, I came to P/U Monday, car wasn't ready. Told to come back Tuesday, Tuesday waited 3 hours. The bill was $3843.70. I drove the car 68.2 miles and it overheated on June 30. When I called Jeff to have it towed in again he said we would 'work it out' the tow. He told me they needed at least two weeks before working on it. Since this was a 're-do' of previous repair, I believe the better business practice would be to schedule my job ahead of others. The second tow and repair involved hoses (which weren't needed the first repair), and a second anti freeze fill, and a thermostat housing etc.... again, which would not have been necessary had the first repair fully and properly fixed the overheating issue. I asked Jeff to have all the replaced parts saved. On July 29, I picked up the car (30 days in service the second time) asked for the parts and Jeff said Frank, the mechanic couldn't find the parts. This bill 527.17 and again no parts returned. No car for a total of 38 days. Jeff response "I don't break them, I fix them" - and "I won't be working on this car again" - and "I'm not paying for the tow".

Simply said...they are the ultimate best!!...fine quality work and fair priced...have been with…read morethem for many years!!...have tried others including dealers...don't waste your time with them!!

My car was shaky when in idle and accelerating. I didn't remember when the last time was that I'd…read moregotten my spark plugs changed. I also needed my air pressure sensor replaced. I had both the engine light on and the air light on. The error code said misfire. They took care of my issues within the time specified and within the quote! They were courteous and patient, even though they seemed busy. Their prices are good too. I'd go to them again!

Great service. Quick response. AC issue fixed. Cost estimate and charge as discussed. Appreciate…read morethe positive experience.

Diagnosed the problem with my AC and oil leak with great efficiency and reasonable pricing. They…read morealso gave me a lift to my home and back. Great service! Would recommend!

I have been a big fan of WAC for the last six years. Their service was superb. Yesenia and Brian…read morewere amazing! Sadly, they no longer work there. The last two times I have been there for service, the car was not washed. Recently, I got a text from Steve saying I could come in early for an appointment . When I got there, he said the text had been sent by one of his employees from his phone and sad to say, they couldn't take me early. I just got a notice that I'm due for an oil change but their own sticker on my car says I'm not due until the end of August. Prices are no longer competitive. Going elsewhere.

I've been coming here since before they became a corporate store. I was a huge fan of the last…read moreowners and felt like they went above and beyond for my business. I was disappointed they closed and it became corporate. The location of this place is close to where I work and it is beyond convenient so I gave them a shot. I come here for regular maintenance and did have a bad experience once with one of the customer service representatives. I addressed the issue with the manager and was pleased as to how they handled it. I really appreciate that I went in once and thought I needed an oil change and it turned out I did not. They told me right away and that made an impression on me. Since then, I have had nothing but positive experiences with Scott and Justin, who usually take care of our cars. They are personable and honest. I compared their pricing for tires to Costco and they were able to come within $40.00. I would recommend this business.

I call in and ask if they have a Firestone fire hawk tire in my size…read more I get a response back "Firehawk???" I come in and buy the tire and they just sold me a random all season tire. Now my tire is miss matched to the other three and drives like crap. Threw out my valve stem also. If you want something right, do it yourself

I was almost scammed here. Went in for a flat tire patch for a single tire. after inspection, the…read moreemployee Kevin stated that the tire couldn't be fixed and recommended replacement tires for BOTH rear tires as my car is AWD and they can't replace one tire. He gave me an estimate of $600 for both tires, yea I'm not paying that much on the fly. I told them to stick the spare tire on and I'll think about it. The next day, I went to my local mechanic and told them about the flat tire. They patched it in 20 mins no problem. Stay away from this place.

Got towed here (Deerfield location) after a tire blowout on I94 on a Sunday afternoon very close to…read moreclosing time. I called them to let them know I was getting a tow and luckily made it a few minutes before closing time. They also had the right tire for my car (only one option at $350/tire though). Since this was a minor emergency and I was getting immediate assistance, I didn't mind. I did however notice that they tacked on life time road assistance fee - would have been nice if cashier had mentioned it before including it. Service was prompt and courteous though making up for the somewhat high price and sneakiness!