I Walked in to return an unused sensor I purchased day before, with receipt and part in original…read morebox. Was immediately told by employee they don't accept returns on anything electrical. I told him I checked return policy before buying and 30 day return policy with original receipt except for fluids etc. I asked him to show me return policy and he could not. Then he complained about new corporate owners Napa changed policy then went say that Napa is losing on my return but is there loss, like I'm ripping them off by making a return. This is now a Napa store front and other employee was trying to get his back as well to convince me item was not returnable. Employees are disgruntle about new management and may or may not know Napa's return policy. Never coming back here again.

Thank you Randy for your help with a part that I needed, your kindness and knowledge is so much…read moreappreciated. Its experiences like this that continues to bring customers back.

Haha sooo I went in and some lady was complaining and talking shit ... and I said out loud yooo you…read moreguys always hook me up and got good ass part thank yalll and the lady mad dogged me she was just mad he car didn't work

Mr. SOTO at clarks discount auto parts helped me out getting a refund on a starter my customer…read moredidn't need. She's an elderly lady on ssi. And I think that what he did was awesome in helping her get her money refunded. I give Mr. SOTO a 100% on customer service. This is my go to auto parts every time. Thank you again, and God bless you.

Excellent service provided by Johnny. I had called the store in advance to see if they had air…read morecabin filter replacement for my specific car. They ran out of them at another store, therefore thought I checked in here. Johnny was so kind to look it up and held the item for me. As soon, I arrived into the store Johnny knew it was me greeting with a smile. Made me feel welcomed. He quickly ringed me up and I was out the door. That's what I call great customer service!

Andrew truly is the GOAT, I had purchased an item I no longer needed. He helped me return it with…read moreno complaints. 5/5 stars, my favorite O'reilly to go to!!!

Train cashier number 3 I purchased three packs of light bulbs for blinkers running light in the…read morecorner light after paying $35.33 I picked up the old burned out lights and I went toward the door to throw him in a trash can there wasn't a trash can outside the door or inside the door so returning to the register I asked him could he throw those away because they didn't have a can he informed me that I could go next door to the nail salon and throw them in their can well I put them back on top of the counter and I told him he needs to throw them away I didn't buy my bulbs at the nail salon I bought them at AutoZone .Andy Fresquez I'm so disappointed and dissatisfied

Every time I go in, everyone is ready to help. The latest adventure involved my old 4Runner. The…read moreemployee named Dean came outside and took a look at my car and was able to assist immediately and w accurate info. The people here are cool.

I love that these sites still exist in a time of econmerce(which they do) but glad there's a…read morephysical store we can all window shop The gentlemen that owns this company has done this business for a long time(3 locations in the mall) and dedicated at that. His team of beautiful young ladies are also very friendly and helpful. They initially helped with a large item they had on their shelf to kick start my Acura RSX build and has given me many options to my other cars. I continually come by to peek or to pick up accessories for my Lexus or other cars and met with friendly greetings and exceptional customer service!

I drove 2 1/2 hours to come buy something from them that we agreed on a price and when I got there…read moreit was all good

I did not even buy anything, but I do recommend them. Friendly, answered all of my questions, gave…read moreme advice. This is how you run a business. I will return when I need auto parts.

Ive been coming here for years and they always have the best prices! Everyone working there is very…read morehelpful and extremely friendl!! My favorite

Thank you, Manny, for your fantastic service and for going above and beyond to help me select the…read moreperfect tires for my car! Your knowledge, patience, and willingness to answer all my questions made the entire experience so easy and enjoyable. Your kindness, professionalism, and customer service are truly top-notch. It's not every day you come across someone who genuinely takes pride in helping their customers and making sure they feel confident in their purchase. I truly appreciate the time and care you put into helping me. I couldn't be happier with my experience and will definitely recommend you to my family and friends. Thank you again, Manny, for such exceptional service!

These guys were great. I came here to replace two of my tires that were insanely expensive…read moreeverywhere else I looked, and these guys were honest and reasonably priced. If you message them through yelp, be aware that you may have to follow up, but it's only because they have so many messages that it's tough to manage. Overall, it was a very positive experience, and I'm really glad I took my car here. Absolutely recommend them.

anytime I require any oils, filters, brakes, plugs etc. I can count on ASAP to fulfill my orders in…read morea very timely manner. Always been treated well. If you're like me and prefer OEM parts this is the place to go.

Lowest prices on MOTORCRAFT and ACDELCO. They specialize in OEM parts. Also they have aftermarket…read morebrands for low prices. I highly recommend them.

This is a place is so unorganized. My husband has an auto shop down the street and every single…read moretime I come inside I have an issue. This time Jose gave me the run around with the scanner. Telling me someone else had it then he didn't know where it was. But a few days ago they had two. When I asked he said they only had one. But when the manager came all of a sudden they had two. Look if people are here it's because they need your customer service and more than likely they are having issues with their transportation. If that's something you are not able to provide. Find another career Jose seriously.

This store is under NEW management!!!! Jesus the store manager has amazing customer service and…read moreruns an amazing team ! Everyone is so helpful, quick, and knowledgeable!! I would highly recommend coming to this store for any thing you need !! This store makes you feel welcomed any day !!!

06.28.2026 I have no…read morecomplaints on this location. This place always provided me with the items I needed for my vehicle maintenance. Staff has always been courteous and friendly. They greet you when you walk in and they wish you luck when you leave. Professionals at best. Autozone is the only go to spot for my vehicle maintenance and repairs. Plenty of parking and clean store inside. Not the greatest of neighborhoods, that is where the customer service takes place, it take presidence above all. Kudos

Do not recommend this location at all. Jenny provided some of the worst customer service I've…read moreexperienced. I attempted to return a part that I purchased and never even used, but she inspected it as if it had been installed, used, or swapped out. Instead of treating me like a valued customer, I felt like I was being accused of doing something wrong. The entire experience was frustrating, unprofessional, and disappointing. I will not be returning and would not recommend this business to others.