I Walked in to return an unused sensor I purchased day before, with receipt and part in original box. Was immediately told by employee they don't accept returns on anything electrical. I told him I checked return policy before buying and 30 day return policy with original receipt except for fluids etc. I asked him to show me return policy and he could not. Then he complained about new corporate owners Napa changed policy then went say that Napa is losing on my return but is there loss, like I'm ripping them off by making a return. This is now a Napa store front and other employee was trying to get his back as well to convince me item was not returnable. Employees are disgruntle about new management and may or may not know Napa's return policy. Never coming back here again. read more

Thank you Randy for your help with a part that I needed, your kindness and knowledge is so much appreciated. Its experiences like this that continues to bring customers back. read more

A rainy day and my windshield wipers needed to be replaced. I went to Hap Auto parts and bought them there. I had no idea how to install them. They installed them for me! What great service and they are very nice people. Will definitely go there again! read more

They told me everything had to be ordered. I went to my mechanic who got the parts same day delivery

Very good service. Professional manner doing business. Fair price. Small town service. Honest sales staff. Handle quality parts not pushing a house brand. Kind of business I would recommend to family and friends read more

Excellent service, fast turnaround on parts ordered. The team is very knowledgeable on all customer needs. Thank y'all read more

Hap's Auto Parts - CV Axle - Auto Parts & Supplies Near Me - Lakewood, California

I had an inquiry on some differential fluid and Crystal was very helpful. She went the extra mile to check on their inventory and what options were available. She was very friendly and I was able to pick up the AMSOIL Differential fluid that I needed. Great location, friendly people, great selection of products and tools and parts. read more

Update on Hap's: While the name remains the same, this is now a NAPA auto parts store. It brings some good features and some bad, I'll let you decide. Most of the old staff is gone, a couple remain there. The new folks seem pretty knowledgeable and helpful. Since I left a couple of great reviews on the store, I thought it only fair to point out the change in ownership. Haven't made my mind up on the new owners yet, so I'm neutral. read more

I entered the store and none of the employees were wearing masks. I asked if they wore masks and one person said yes as she put hers on. They are irresponsible and reckless. I went to the AUTO ZONE instead. What a difference. Totally professional. They practice social distancing and ALL employees wore masks. read more

Some of the staff had been there for decades, very knowledgeable, can answer any automotive question. In the free Lakewood paper delivered to your driveway every month they offer a $10 coupon off a $50 or more purchase! Highly recommend over any other automotive store! read more

Hap's Auto Parts - Original sign, look at the phone number from the 1950's ! - Auto Parts & Supplies Near Me - Lakewood, California

No type of customer service. Don't bother going here. Rather go to auto zone where they don't know much but they help you out right away. Here they'll work around you and talk between themselves and act like you aren't even there. Lack of professionalism. read more

I really do loves this place, people are honest and pricing is in line. My go to shop for quick stuff i need for the race car. read more

Another call for a part that not a single local chain store has in stock, maybe because its for a 2001. But what do ya know? It's in stock at Haps!!! Sure it's 15 bucks more but I rather get my car fixed this weekend rather then the next lol. Off to the store to see the friendly neighborhood guys at Haps!! read more

Been coming here for years and have always had good service. I recently came in looking for a specific item. Walked in, found my item, payed, and was on my way. Very quick and easy. Helpful staff when you are looking for a specific item in the store. read more

Service is stellar. I came here to pick up some AmsOil for the boyfriend car. Now I have no idea what kind or # or what he actually wanted besides that I had a note to help me. I felt like a fish out of water in here being the only girl in here and not knowing one thing about the vehicles. I was so happy that these guys had super impressive great service. They assisted me and helped me with everything I needed. One guy went above and beyond to call AmsOil and get a price check on one particular oil. Seriously, who does that?! No one but Haps Auto! They have everything you might possibly need for you vehicle. The decor is kind of fun. One thing I did noticed these guys know their parts and auto needs. They are def knowledgeable and got her auto stuff down! I wish I could give the guy who helped me credit but their all great! Thanks! read more

Hap's Auto Parts - This is a negative ! - Auto Parts & Supplies Near Me - Lakewood, California

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Old school auto parts store!!! Staff is friendly, polite, and very knowledgeable. I try to go there for all of my auto needs.

When my go to spot didn't have the parts I needed, I found this little GEM 10 from where I work. Thank you guys for saving me a headache. It's an old school type of place, one that if I lived closer to I'd visit more frequently. read more

Exceptional, and top notch customer service. Pleasant, professional and patient. Accommodating, hospitable and kind employees. Hubby and I look forward to going to Hap's- not only do the employees know what they are talking about- their customer service is second to none and they are knowledgeable and helpful in getting the parts we need- whether it's for a '74 Vette hubby is working on to restore for his sister, or our Honda- whatever vehicle, whatever the part- Hap's always hooks us up. A special THANK YOU to Joe, Vince, Victor, Rich, Rick- everyone at Hap's is wonderful, and for that, we appreciate you!!! read more

I had my low battery alert for key for my Nissan Rouge . I found them on Yelp and they were 5 minutes away . I received excellent service the man ( I can't remember his name ) that helped me went out of his way to make sure I had the right battery and he even installed them made sure they worked . And all cost under $ 5.00 . The vibe in the shop was super friendly and happy . I will definitely bring my business back to them ! read more

A great group of guys working in there!! I've been going here for years, and I still see faces that's been there for a while. They will always give you an honest opinion when you ask for it. Part prices are reasonable. This was definitely my go to place when I used to live around the area. read more

I'm not exactly sure why my experience differs from these wonderful yelpers, but unfortunately my trip to Hap's was unfruitful. No one greeted me, No one asked me if I needed anything, I tried talking to the dude at the counter who just stared ahead. I felt kind of like I was intruding. Now, objectively, I still don't understand why this place is so highly reviewed. There are no price tags on anything. I mean that. I have no idea how much anything in that store cost, much less the parts I needed. The selection of parts, on the other hand, is frankly lackluster compared to one of the big chain stores. Then again, it seemed like no one was paying attention, so I'm not really surprised. I added an extra star because at least they were having a good time. I can't give anyone flak for keeping their own spirits up. Tough. read more

It was time to replace the wipers on my Wife's van, I called the store, Aaron helped me, checked stock , gave me a price and set aside my parts order. When I showed up, he had them at the counter, gave me some advice on how to change the wipers and took care of the sale , very quickly. Got home and installed them in less than 5 minutes. Now, that is how it is supposed to go! Thank you Aaron and Thank you Hap's, great service and product. The wipers are Bosh and easy peazy, to install. read more

I don't know how there aren't waaayyyy more reviews of this place. BEST. AUTO PARTS. STORE. EVER. This is where I go for the parts I've needed to work on my 95 Jeep XJ and 62 Ford Falcon. The prices are good, and all of the guys that work there (that I've talked to) are always really nice and incredibly helpful. It's also incredibly convenient that if they don't currently have the part in their store, they can have it there in about 2 hours. If you ever need parts, I highly suggest going here. I recommend this place to everyone I know. read more

Great service and a great variety of parts! So Hap's is a peek into the old way of auto parts supply stores. You have a staff that actually knows about cars and how to fix them, and they have most of the parts you need to help you do your own repairs. If they don't have it, they can generally get what you need pretty quick - often in a matter of a couple hours. Unfortunately, stores like this are a dying breed. Super cheap mail order warehouses and complicated cars are slowly infringing on the ability of Mom and Pop shops to keep their doors open. Luckily, Hap's stays busy due to a nice, steady stream of customers, whom they treat very nicely. This keeps everyone coming back, and keeps the word of mouth referrals steady as well. The good ol' way of doing business!! If you need something and you're anywhere within a reasonable distance, give Hap's a try! read more

Fast friendly service by a very knowledgeable staff. They always have my parts in stock. One think that stands out to me is how long the counter staff have been employed by this small business. read more

I was thinking about deducting a star, but thought better of it. Ordered a filter a week ago. Nice guy behind the counter tells me they have to order it. No biggie, just an air filter...not like my Saturn is going to implode or anything. The man tells me they'd call when it comes in, should be a few days. Time goes by, my weekend rolls around, I'm running errands and think, "Does Hap's have my filter?" Uh, kinda. Come in armed with my paid receipt and they can't find it. The guy who helped me a week prior calls K&N, tells me they shipped it four days ago and starts looking on the shelves, hoping they didn't just stock it. Evidently, it was hidden in the back somewhere under/behind/in a pile of something. Don't ask me how a 14" x 22" box can "hide", but at least I have my brand spanking new filter. They also got a couple "impulse buys" from me...a pair of digital calipers and a Hayes Guide. read more

Exceptional service. Extremely knowledgeable and helpful. Staff was interested and willing to walk and talk you through your automotive repair challenges, instead of making a sale. I've found my neighborhood auto parts store for sure. read more

Awesome customer service! Came in to get some windshield wipers and they even put them on for me. I will definitely come back if I need anything else. read more

Came to this store after checking Walmart for a few replacement exterior bulbs (they were out of basically everything) The minute I walked in the door I was greeted and told to let any one behind the counter know if I needed assistance. I found EXACTLY what I was looking for, and without it being in the wrong place, the store is very organized. It gets better.... I got to the register and reviewed the manual with one of the workers to confirm I was purchasing the correct items. Everything was correct, and maybe because I was purchasing multiple bulbs they gave me a very small discount off my total! But either way the items and products they have are EXTREMELY affordable compared to other auto parts stores. They definitely will be my go-to. I called my dad up to let him know about this new store I found and he said "Man I've been going there for YEARS!!" :) read more

I've been going to Hap's for about 30 years, off and on. Why I go anywhere else I don't know. They have everything you need for older vehicles, plus good advice from people who actually know what they're talking about. Don't think the young lady behind the counter is a token, either. She'll put you to shame with her knowledge of engines and knows a lot of part numbers from memory. All the other reviews have said it, so I won't waste your time. Great guys (and gals), good advice, and if they don't have it, they'll usually get it later that day. If you take your car to a mechanic in the Lakewood/Bellflower area, chances are your mechanic gets the parts from Hap's...they have a huge delivery service. Keep up the good work guys, and congratulations on the new printer...welcome to the age of computers! read more

They always come up with the correct vehicle parts at reasonable prices. It's my go to parts place!

I have a 2011 Mustang with quite a few aftermarket parts, including special valve caps for which you need a tool in order to unlock them. I haven't had to put air in my tires since I put the valve covers on (over a year ago), and when my tires were low on air a few weeks ago, of course I couldn't find the tool. Enter Hap's Auto Parts! They're right up the street from my apartment. They sold me the perfect tool for about ten bucks. They were super attentive and helpful and complimented my Halloween costume (I was dressed like a cat). I'll definitely be back if I need help! read more

Very friendly, fast, knowledgeable and helpful staff. Just your neighborhood auto parts store. Great store with great prices. Guy at counter look up what I needed and it was in stock. Plenty of parking as it is located in a plaza. I recommend read more

I recently needed to replace my alternator. Days were spent online looking at Autozone and O'Reilly and then I remembered that there was a great little independent store right around the corner. I called Haps and they gave me a great quote for my alternator over the phone. I picked up my part at the store later that day. The staff is VERY knowledgeable and friendly. They can answer any question. Prices are fair, and the products are not junk. This is the only place where I'll buy parts from for now on. read more

I've been going to Hap's for years and years. The place is much bigger than it looks from the outside. They have the whole back corner of the building. Parking is fair to good. I just wish I got jobber prices, At stone retail they seem a bit more expensive than chain parts stores. BUT..., they have knowledgeable counter guys! Only NAPA comes close to these guys and I can get a discount there a couple different ways one being an AAA member. read more

These guys had me laughing the entire time I was in the store. I came in and explained to them that I was going to be learning how to change my own oil for the first time. They didn't treat me like some dumb lady who doesn't know anything about cars. They simply guided me to all of the things I would need and threw in a couple of pairs of gloves to keep my pretty little hands clean. :P Every single person working there was pleasant, polite, and hilarious! I really enjoyed my time in there and they made me feel like a part of. I'll definitely go back in the future for my auto parts and supplies. The only thing that put me off was that things were a little more pricey than other chain stores, but I feel like I paid for a more personal experience. read more

I've been here many times. they've never failed me. They have a large inventory, if they don't have it, they can get it pretty fast. There prices are good and very knowledgable staff. They'd be my number one go to for auto parts but they aren't that close to my house. Other than that, if they were closer to my house they'd be my number one go to. read more

If you need parts, look no further. These guys are great! They carry the best stuff and if they don't have it they will try there hardest to get it for you! I recommend them to all my friends/ family. Check'em out! read more

Just popped in to buy a bulb for my headlights and the gentleman who helped me was not only welcoming, but kind enough to change out the bulb for me. I really appreciates that! Found my go-to spot for auto parts! Thanks, HAP'S! read more

This place has or can get all the parts you need. The knowledge of the staff is what sets this place apart. All of the employees are knowledgeable about cars. They'll answer all of your questions and you can bounce ideas off of them. read more