I have always preferred NAPA, however you guys won me over big time…read more I had purchased a NAPA battery from a nearby garage. They made me a cash deal however were having issues with the computers and would send me a receipt. Several calls until they were disconnected got me no receipt. My battery went belly up this year and I ordered a new one at NAPA. I actually forgot it was a NAPA in there until I went to grab it for the core. I asked if on the off chance they could see if there was warranty, if not, no problem as I knew I had no receipt. He did some checking and my $160 purchase ended up being $33. Yep, good customer service and way to stand behind what you sell. I would recommend.

My windshield wiper took a crap in the middle of a snow storm. Being the white collar desk jockey…read morethat I am, I had no idea how to replace it. I swung into the nearest auto store to buy a new blade hoping the ordeal wasn't too complicated. My visibility was awful due to the storm. I went inside Advance Auto Parts and within minutes was greeted by Tony who helped me pick out the best windshield wiper for my vehicle. I also asked if it was difficult to pop on and he said it was not. He then offered to come outside and show me how to put it on. It turns out it was super simple but I'm happy this guy came out into the snow to assist me and teach me for next time. Thanks Tony! Great customer service!

Just recently moved to town and was having issues with my brake pads. Pulled up to Advance Auto…read moreParts and struggled a bit to change the parts. David jumped through hoops to help me out and cater to my terrible shade tree mechanic issues. I will only go to this store for car upgrades.

Had a defective part and they honored the return and made it easy and painless appreciate the…read moreworker going above an beyond I truly appreciate the customer service!

I waited until I got a response before posting this. This is in regards to a NAPA battery I…read morepurchased in 12- 2023. This battery lasted exactly 24 months and 9 days. NAPA batteries are not the quality they once were. This was a premium battery, it should have lasted a few more years. Beware purchasing NAPA brand batteries, had i read the comments I would have went elsewhere. NAPA responded to my complaint and said basically tough luck.

Been doing business with Thompson's since 1984. Local family run parts business that knows their…read morecustomers by first name. Wide selection of parts and lines for in stock coverage whenever you are looking for a part. Will go out of their way to get you a part as quick as possible if not in stock. Staff is friendly and knowledgeable. Highly recommended!!!

I have done business with this site (formerly Thomsons) back in the day when they were one of the…read moreonly shops in town. Until recently, I appreciated thier ability to turn rotors. On Friday Oct 11 I called and asked if they would turn 4 rotors for me on Sat. They told me yes. I brought the rotors in at 8am as they suggested. The gentlemen behind the counter told me NO. They would not be able to turn them. I explained to them I called earlier, was told they would and how I need them. When I returned later they were UGLY. "That will be $90." Inner surface not cleaned for a good seat on the lathe (produce runout), EVERY rotor had LOTS of rust remaining. I asked for a micrometer and measured them. The front were still .050 from min while the rears were .030 from min. WHY DID THEY WASTE MY TIME AND PRODUCE JUNK? Now I was faced with waiting for 2 more days until the rotors would be available. Guess they taught me never to have rotors turned. I went elsewhere to buy new rotors.

I'm 63 yrs old and have been to many other auto-body shops over the years and know that the Crash…read moreChampions in Batavia has been by for the best experience I've had by a long shot. My 2012 Acura TL is my daily driving vehicle. After to sliding into a ditch the front of the car was considerably damaged. Initially going to Crash Champions Batavia, the shop was clean, organized, and smartly attached to a rental car facility which I ended up using. All the staff I met were very pleasant and welcoming. My personal contact, Chay S., worked with me all throughout the process of fixing my car, keeping me well informed on the progress. Crash Champions Batavia worked seamlessly with me and my insurance company and the pricing I received was very competitive especially considering the quality and extent of work that was done. I picked up my car on the date promised to find that the car was not just fixed but brought back to like new condition! Honestly, I was shocked and amazed how well the car had been repaired! They made my 12 yr old car, new again! The work was performed 5 months ago and when I look at the car today, I still think of the great job they had done! I strongly recommend Crash Champions Batavia without having to think twice about it. BRAVO Crash Champions Batavia! Sincerely, Tom H. Batavia, IL

They were very kind and communicated with me along the way. I used insurance so not sure how…read morepricing is but the staff was great and they got it done quickly.

I wanted to leave a positively positive review regarding the stellar service at Berlin Fox Valley…read moreCollision. Backstory: I have an '07 VW Jetta (I call her "Ladybird") that was rear-ended (gouge in bumper and protective bumper as well as a bit off center on the sides) and had, in the past, been meticulously parked far in order to avoid bumper scratches and the such. I wanted only VW recommended and certified collision work done; Berlin was the ONLY place that my dealership (VW of Fox Valley in West Chicago) would recommend---bonus was that Berlin was also within the State Farm Insurance network as well! Work on VW: I have to say, Berlin did an absolutely fabulous job fixing my bumper (pristine and only VW parts!); but it was the care and commitment that I received that I was truly impressed with. As an insurance claim, I was EXTREMELY impressed with how committed Berlin Collision was with the care and whole-car-care that I received. I dropped off on Monday and it was ready by Thursday (Lynda is such a pleasant person to deal with as were all the gentlemen I encountered when dropping "Ladybird" off). In and out in, literally, 5 minutes (even the initial evaluation was concise but thorough at 10 minutes). Berlin also arranged (via State Farm), my rental at Hertz and a final drop off of my rental at Berlin. Who likes to deal with being hit in the bumper and having to fix it and all the rigmarole of organizing and trying to coincide all of the details--Berlin worked with the insurance company to make the whole situation painless and seamless as possible---that is Teamwork! What honestly and truly overwhelmed me was how well they took care of "Ladybird". My car, on the outside may be "pristine", it is a whole other story when the doors open! I have a German Shepherd puppy that decided to shed his winter coat the weekend before and there was hair EVERYWHERE. I warned Lynda that if the tech that worked on my car had allergies, they may need a hazard suit---dog hair everywhere! I vac'd and lint rolled but you know those stubborn dog hairs that you can't get to? Berlin did! I cannot say how happy I am with not only the exterior body work of my car, but also how floored I am that my interior looks like it was detailed back to its showroom days! Thank you, Berlin Fox Valley Collision for making this a flawless fix! Truly impressed; my car looks better than before my accident!

"Warning," If you have a hearing disability or are deaf, do not go to this place. The lady at the…read morefront counter is extremely rude and will treat you like you are stupid. I should have walked out on day one. However, I was exhausted from dealing with police reports, insurance company, injuries, and a hospital visit connected with my car accident. These events made me decide to get my vehicle fixed as fast as possible, so I stayed with Fix Auto. I did like working with Steve. Although he is not worth being treated like you are stupid by the lady at the front counter. If you decide to have your vehicle repaired here, make sure Fix Auto repairs all damaged parts with the correct parts. When I picked up my vehicle, it had the wrong grill on it. Fix Auto did fix the problem. I did have to come back on a different day to have them put the right grill on my vehicle.

I went to just get one of my tires filled up and Cody was nice to fill all my tires up to hit the…read more35 mark. The other three were at 33. Cody was helpful and got my Jeep in and out quickly. I've had two of my tires replaced here and they always are helpful.

Everything! Work, price and efficiency! I have been going to this Discount tire for a number of…read moreyears. Always go back because if service and price.

Good place, nice people, fair prices…read more.. Pretty good selection. It's really good for people who own livestock, hunters, no fly rods though to bad!

Dog friendly business. Many employees actually come up and pet the dog. Had someone help me find a…read moreproduct that the website had listed in the wrong aisle. Very helpful