On 3/14/25, I went to the O'Reilly Auto Parts, Glendale Hts, IL location to have my "check engine"…read morewarning light scanned. Julian assisted me and he couldn't have been nicer and more informative! He saved me quite a few $$$ and for that I'm very grateful. Thank you, Julian! I will be a repeat customer!

My battery was past its time and we were sitting in the car--freezing--trying to decide what to do…read more I went to several auto shops and no one could tell me what the problem was. Aden looked out for us and told me I needed a new battery. Since it was a last minute expense, I wasn't entirely prepared to spend $200+ on a new battery. Aden was extremely helpful and made sure that I did not leave without a new battery. He kept saying, "I really want to help you out." He gave me the deal of a lifetime and saved my car. Thank you, Aden, you deserve a raise!

I am so glad I found this place! After my dad passed away, I was hesitant to use just anyone to…read morework on my car. (I only trusted my dad) Anyways, so I started coming here for my car for maintenance and other huge services like brakes! I was always scared of being ripped off as a girl but after today, I realized they take great care of their customers regardless of gender. I trust their opinions and pricing. Highly recommended!

I had high hopes for this place. I walked in, and the guy behind the counter didn't even…read moreacknowledge me as I stood right in front of him. I finally said hi and he asked how he could help. I told him I needed an oil change. He gruffly said, "We can get to it tomorrow." He wasn't friendly, not apologetic, and gave me the distinct impression that he really didn't give a care about my business. It was 4:15 on a Thursday, and they close at 6. I would have thought they could get me in, but even if they couldn't - there's no excuse for his behavior. I walked out and will never go back. There are plenty of oil change places out there that actually seem to care about their customers.

I bought a used car from Mike in 2021, was in and out with my car on the same day. Mike was very…read moreknowledge and helpful. They reached out to me for a free oil change when one was needed, so I took it in and was in and out. I just had my antenna fin get ripped off the top of my car. I went in to speak with Mike, who sold me the car, and Andrew, in service. The part has been ordered and will be setting up an appointment when it gets in. Everyone has been very helpful and active in reaching out to me to keep me up to date on what's going on.

Don't buy from here , don't service here unless you want your car Damaged and then be ignored to…read moreget the car fixed but even if they do "fix" they will send it to a cheap Repair shop that will manage to bring it back in worse condition or with new damage . save yourself the time and headache because even if you work With the GENERAL MANAGER Greg he will ignore your concerns . the could care less

The best auto repair shop in town !!!.... They do Excellent work , and are very honest ....Best…read more price in town . The turnaround time is amazing, I got my car back within the day . The owner is extremely helpful guy, he went above and beyond to offer the best advice and solution... never met a mechanic, so honest... can't say enough good things about this shop ... Thank you guys !!!

Took car there 10 days ago because it was making a squeaking sound. Ethan the young "mechanic "…read morecalled and said it was a steering rack. Told me the clock spring was disconnected too. Total was $1300. 4 days later front tire completely falls, axle snaps, and ball joint falls out. Owner says get it towed in and he'll work with me. Quotes me $2300 for the second part of the job. Tried calling owner no response. Very unprofessional and not willing to admit they made a mistake or work with me. Not to mention this tire falling off could of killed me. They deny the second damage had anything to do with the first job but I've spoken to enough people that said at a minimum they should of done a full inspection of the front end. If they had a done a thorough inspection I would of happily paid the money. Instead two tows and here we are. Avoid this shop and go somewhere that knows what their doing and doesn't avoid phone calls when things don't go there way. In life it's how you respond to the tough times that define you.

Thank you so much Saint Charles Collision Experts! The work you do is perfect and you are so kind…read moreand knowledgeable. I want to recommend Saint Charles Collsion Experts to anyone in need of body and glass repair because they are awesome! A++

Place does terrible work.I had 2 cars here before and wasn't happy about my Honda.First time I…read morebrought the car in was for hail damage and when I picked up the car it was dirty inside from the dust and the headliner was missing the plugs .The second time my Honda was in was to fix a dent in the side door and the paint work is terrible and I have a picture to prove it.I would recommend anyone to take their car to Royal Coach instead they are the best in the biz.

Honestly i've NEVER ever wrote a BAD review for ANY shop/restaurant. When i lived in Cortland, I…read morewent here for any of my car issues and every oil change and maintenance for a few years (Infiniti Q50). I never had any problems with this mechanic. Friendly front desk guy, Stephen. i moved away and I still came here (30 min travel) because finding a honest and detail-oriented mechanic can be hard. I don't know what happened this time around. I came for an oil change, and there's a rattling under my car that I want investigated and Stephen is aware that my exhaust has been rusting and I have been here to weld it back together before. I made sure the welder was there when I dropped it off. 1. I dropped off my car , they kept it over the weekend, when I picked it up on Monday, there were deep scratches in my driver door frame, like someone tried to pry it open. The shop does NOT have cameras facing your cars that is in their possession, in their private lot. They don't take responsibility for anything that happens to your car. Don't even have cameras just so I can file an insurance claim (should be bare minimum, but owner only has camera facing their door so someone doesn't break into their shop, your car in their lot is fair game). 2. Welder fixed the rattling (a heat shield rusting), but completely disregarded my tailpipe that was rusting off. (but they told me something that they noticed that I didn't ask initially know about -- I had a bad wheel bearing, which they called me to notify me and I ok'ed them to fix immediately, so idk why they didn't care or notice that my tail pipe was holding by a thread). My tail pipe literally fell off on the highway on Monday , right after I picked up my car to drive home. They offered to fix it for me but obviously I gotta pay to get it fixed. At bare minimum, I should've been told that this can come off (as an average car owner that doesn't have a lift, the shop should've seen that easily when investigating the heat shield) and a literal danger to the road. Luckily it didn't hit anyone on the highway. I decided to go to a different shop to put in a new tailpipe for $80.

Hello everyone! I'm just here to leave an honest review! I…read morewent there to get an alignment for to today, at4 p.m The guy I spoke told me to come at that time so I was like ok, so when I get there. I told em I came here to get an alignment he told me, for what time I told em @t 4:00 p.m then he said sorry but I thought I told u tomorrow at 4, I was like that's not what you told me on the phone for today at 4. He said I didn't say that, was like wow very unprofessional! Then had like a Smirk on his face when other coworker was there listening to our conversation. So long story short, I drove almost 45 min, just for him to tell me that. I would not recommend anyone taking there vehicles there, there send off's. I'm never taking my car there NEVER! I hope no one experience anything like this.

My husband drives a 2008 Audi A4 Avant. He hit his 50,000 mile mark and needed to service his…read moreride. Quote from Audi dealer: $750. Quote & actual final price from Autobahn: $350. Not only is the price right here, but the service is very personable, informative, and friendly. John is the one-man mechanic and owner of this small automotive shop that been open just a year. He was late letting us into the shop only because he offered to drop a customer off at home. Very informative, showing us pictures online of parts needed and parts actually replaced. John takes no short cuts. He used synthetic oil from Europe just like the German luxury carmakers intended for their vehicles. An oil change (with synthetic oil) will run my husband $85 here versus $70 at Jiffy Lube. Well worth it since apparently, Jiffy Lube hadn't been properly draining the oil so it had been getting all over the car's vital parts.

I brought my vehicle in for diagnostics only and was quoted over $1,200 for an EVAP vent valve…read morereplacement, including a part priced at $475 and 3-4 hours of labor. When I asked for the part number, dealer list price, or book labor time, none were provided. I was also told a wheel might need to be removed, which is not consistent with standard labor procedures for this repair. When I asked for clarification, the explanations changed and no documentation was offered. I ultimately declined the repair because the estimate didn't align with typical part pricing or labor times for this job, and I wasn't comfortable approving work without clear supporting information. I paid for the diagnostic work and took the car elsewhere. I'm sharing this so other customers know to ask for part numbers, labor book times, and written documentation before approving repairs.

I recently brought my 2024 Honda Accord to Valley Honda in Aurora for a recall service, and I…read morecouldn't be happier with how everything was handled. From the start, Kristina Pszotka, the Assistant Service Manager, made the process easy and stress-free. She clearly explained what the recall involved, how long it would take, and kept me updated during the service. Kristina was professional, friendly, and very straightforward -- no runaround or upselling, just honest communication and great customer care. The repairs were completed on time, and my vehicle was returned in perfect condition. I've dealt with many service departments over the years, and Valley Honda stands out. If you need service on a Honda, ask for Kristina. She will take care of you and make sure the job gets done right.

2brand new cars 2024crv and one car 21000 miles no tread left on the tires the other car 14900…read moremiles and all 4tires cupping ,Very loud .Took it in to valley Honda and they basically told me I was on my own good luck .What makes me mad is that valley Honda knows the crappy tires that are being put on these cars and they look the other way . Bad bad business and won't ever go back there