Don't come to this location. Go to the one in white lake instead. Trust me, you will thank yourself. I came here to get my new tires put on. I was able to watch my vehicle be worked on through the window. The young gentleman got the lock lugnut stuck in his impact socket and threw the socket on the floor in anger. It appeared he was rushing and had somewhere to be. After about 20 minutes my vehicle was ready. I worked on my brakes about a week or so later and when I had one of my wheels off I heard something rolling around inside the tire. I took it back to the discount tire to have them look at it. I waited about 2 hours for them to finally get my vehicle in, and finally they tell me it just needed to be balanced again and it was fixed. I asked if they figured out what was rolling round inside the tire and was told that they didn't notice anything wrong. Okay fine with me if you say so... The following day, as I was driving, my TPMs sensor light turned on my dash, i figured it has to be that one wheel so I took my tire off and sure enough! It's still in there! I go back to the location and wait another 2 hours and they finally admit it was a TPMs sensor. Nice, they do it for free, everything is good, right? No!!! I then noticed the SAME wheel they did the wheel weights are missing! And on top of that it looks like they aggressively used a wire brush wheel on my wheel and left deep scratches. Seriously, don't come here. Go to a different location, this place doesn't deserve more business for the quality it serves. read more

Discount Tire - Tires Near Me - Auburn Hills, Michigan

I need to give this place a one star rating. Twice now I have left this place without them fully tightening the bolts my wheels!! The first time was during a replacement and rotation. This second time was just a simple rotation service! Once can be considered an oversight, but twice is ridiculous!! poor workmanship, Neglecting the safety of their patrons!! Needles to say I will be going to another business from now on. You have lost this customer for good! If you take your car here you should stand at the window or garage and observe them working on your car! If I could give 0 star rating I would do that. read more

I came in today with tire damage from potholes. Both passenger side tires had bulges in them and cuts in the sidewall. This is a very dangerous condition as it can lead to a blow out! They replaced the WRONG tires from the driver's side. Fortunately, my Cadillac app told me the driver side wheel sensors were faulted which is why I checked. All they told me was that it was a "miscommunication." NO it's a serious safety issue, NOT a simple miscommunication. And to make matters worse, they left my security lug key attached to a wheel lug. This would have surely fallen off and gotten lost if I hadn't noticed it! Who runs this store?! read more

I had a 9am appointment. It's 943 I'm still waiting for my car to go in the back. This place is a joke.

I was so happy with Discount Tire's service last year that I didn't even shop them when I needed winter tires for my new performance SUV. I ordered Pirelli winter tires from them on October 24th. I was told that it would take a little over a week for the tires to arrive and that they would call me then they came in. Two weeks later I hadn't heard from them so I tried to call the location and the phone went unanswered. I tried again an hour later and again, no answer. After the third call, they answered the phone. They told me the tires were due in that afternoon or the next day for sure and that they would call me as soon as they arrived. Three days later, I tried calling them again since I hadn't heard from them, and again the phone went unanswered. At that point, I made some calls to other local tire companies, and I ordered the tires from Belle Tire. They came in and were installed the next day. I also get free tire rotations, and they have a valet service that will store my summer performance tires in a heated warehouse at a very reasonable price! Belle Tire is located much closer to my house, so They've gained a loyal customer. I was willing to pay a bit more and also drive a lot farther for Discount Tire, but they blew it! I don't know if they changed managers or what, but the service (or lack thereof) was completely unacceptable. Oh and, I still have not heard from them! Never again Discount Tire! read more

Discount always gives me the best deal and really friendly! First time at this location and manager was great along with the techs who helped me out. read more

Really nice workers, very helpful. Autos are the things I have the least confidence in so it was nice to find a place that felt trustworthy. Had a nail in the tire and they patched it up for free. Didn't try to upsell. Sent texts to update status. Will come here for all tire issues/replacement. read more

Don't bother scheduling an appointment. You will still wait more than 2+ hours before they finally get your car in the garage.

Appointments here mean nothing , so get ready to waste your time and be lied to about expected waits. Arrived 10 minutes before my scheduled appointment and was quoted 1.25 hours to swap my winter tires. Took nearly 3. read more

I went to this location the other day because I needed just a basic tire rotation and the staff was really helpful and nice. I called ahead of time and asked if it was required to make an appointment, and it was not, which was also really convenient because it was a Saturday and I was so busy with classes and homework that I had no time to make an appointment. They also gave me a tire rotation free of charge which I absolutely loved. The only criticism I have was that they were pushing me to try to spend extra money on a new set of tires. My tires are apparently halfway to the end of their life and the man I worked with was really considering I buy new tires because of that. The problem is, I don't have the money for new tires right now, so I rejected the offer and he was very chill about it. Great service other than that. The wait time to get my car in the bay was egregiously long which I didn't care about, but the rotation went a lot quicker than I thought. read more

This is one of the best tire services...had problems with one tire, they replaced free. The second tire had 2 plugs, free ...

Don't bother making an appointment here because they do not honor them, or your time. Made an appointment in advance, arrived 25 minutes before appointment and still sitting here an hour after scheduled appointment and vehicle has not been pulled back. I'm not sure what kind of system they use here to keep track of who is next, but am watching those with appointments after mine and walk-ins get serviced before my vehicle. Do yourself a favor and visit a location that is organized and honors appointments. Also-the prices are higher which i thought was due to the convenience of getting in and out with an appointment. Nope. read more

Terrible service. People in the front were a joke. Told me my truck would be done in 45 mins and I came back a hr later to see they had not moved it. I took my truck over to the discount in white lake and they were great. Go there instead read more

I ordered a rim spent 500 he he didn't ship my rim and I had to call and ask for the tracking number he was cursing and yelling at me and told me well you took 3 days to order I wouldn't recommend I still haven't received rim and he said 3 to 5 days it's been a week full 7 days read more

After White Lake store said my tire pressure problem was due to the age of the car, and offered no solution, I went to Auburn Hills store. Reggie helped me and was both pleasant and good at his job: he found that the tires were okay but the sensor had gone bad. $60 later my problem was solved. read more

We previously used Discount Tire at our last home, and since moving this way, we've gone to this location for new tires and slow leaks. Service has been efficient and professional. Our service this past week on my Chevy Volt (tire with a slow leak due to nail) was exceptional. Above and beyond. This is how you keep a customer--and I told my story at work, and several coworkers looked them up on the spot because they need tire help as well. Happy to repay the kindness we received. read more

Thank you so much, Kyle, Jason and Anton for helping me find the best tires for my car and working with me throughout the weekend until I got my car towed to your tire shop. This was the best experience iv ever had getting new tires and getting a good price with a great warranty. I really appreciate all of your help! .... Please give Kyle, Jason and Anton a raise:) read more

I needed four new tires for my 2019 Chevrolet Blazer and researched various reputable tire companies online. I actually purchased replacement tires online at another local tire provider and received a phone call from them saying they had to charge me an additional $117 to "have the tires shipped".... I refused to pay this up-charge and promptly requested a refund. I bought the exact same tire from Discount Tire without any additional shipping cost. I dropped off my car at 10:15 and my car was finished after 12:00 noon. The staff was easy to work with. read more

Michael did a great job taking care of me and my situation.. Ive been coming to this location for years and will never ho any where else, great service and good price. read more

I came by here to get a very slow leak filled when my car told me it was getting low. All of my tires were at 31 psi, except the tire I was concerned about, which turned out to only be at 30 psi. The kid filling my tires looked at the chart in my car, which tells that the max psi is 35. He filled each of my tires to 38, while telling me I need to get the tire with the slow leak replaced. I told him I wasn't interested today, and he filled the tire to 49 psi, "because of the leak". In other words, to guarantee I had to get that new tire. I left and went to Costco in the next plaza over, for some honest and reliable help. I appreciate the free service that discount tire offers, and my experience today doesn't reflect every employee there, but I will not be going back and do not recommend it. read more

I needed air in my tire bad (leaky rim) .. I wasn't sure how they worked just putting to just put air in the tire. I'm a previous discount tire purchaser. I went inside and was directed to a check pressure drive up line. The wait wasn't bad at all. They apologized for it. But it was fine. I Appreciate that service very much. It was free and quick. read more

I took our truck in for a free air fill since we bought our tires here. The tech said one tire had a leak so I scheduled a repair. For the repair another tech brought the rim in to the waiting area and told me we need a new rim, that the tire was fine. Couldn't replace at the time. Bought a new rim elsewhere and took it to another shop to fix. Turns out the rim was fine (just needed a clean and seal) and the tire was trash. Not sure how their experts could get that so wrong. Either they don't know what they're doing, didn't want to honor the warranty, or there's some gender bias happening. Can't think of any other reasons... We will not be using Discount Tire ever again, for any of our vehicles. read more

I was headed out for lunch when I noticed my low tire pressure light. So I headed to Discount to get some air free of charge! Crazy I know, no credit card required. Anyhow, there was a screw in my tire that was not fixable. Joe and his team where extremely busy. But made time to get me in and out so I could make it back from lunch on time. read more

Discount Tire - Tires Near Me - Auburn Hills, Michigan

I think these guys at Auburn Hills Discount Tire are great. Joe and Kyle are exceptional. Along with that one Asian guy?! If you ask them questions and are firm in what you want they will get it done for you. I really like going to Discount Tire as they are in all or close to the areas that I travel. Thank you guys for helping me out in a pinch and saving me a few dollars as well. read more

Great location! I originally came here to pick-up a co-worker after he dropped off his vehicle, but I decided to get a quote on a new set of tires while they were running their Memorial Day sale. I ended up taking advantage of their deal and got a new seat of Yokohama tires for $614 - with $160 in mail-in rebates - making them around $450. Our salesman was very nice and helped us get the best deal and even showed us the differences between each option and made me feel that I wasn't talking to a salesman. My only gripe is that their service is slow with only 1-2 people working behind the counter at one time, leaving long lines, even if you are there to just pick up your keys. I wish there was a line just for pick-ups. read more

Discount Tire - Tires Near Me - Auburn Hills, Michigan

Visiting from out of town, picked up a nail in the tire some time last night. Torrential rains in the area knocked out electricity for thousands. I show up before the store opens to hopefully get in for the unscheduled repair. Mark greeted me, told me that they were without power for lifts and that their computers were down - but they would do whatever they could to help. Ryan took my info on paper, and Alan jacked up the car and performed the repair. I was in and out in 30 minutes. This was the closest thing to my small town tire shop VIP treatment I've ever experienced. I highly recommend this shop and I am very grateful the team there made me feel welcome and valuable. They went above and beyond for me and several other walk-ins. Good job! read more

Had a flat that needed to be replaced. Service was quick, efficient and pricing was transparent and fair. Worked with Rodney and he was knowledgeable and friendly. read more

Was quoted over the phone a price and informed that there were no other cars there, and would thus receive prompt assistance. The same one on the phone happened to be at the counter. I was then informed that I was quoted wrong and that they didn't even have the tire I needed. It was then suggested I either get the one double the quote or quadruple the quote. Magically as I'm attempting to leave, they find what I was actually quoted for. Well, it was actually $20 more each. Then they couldn't find me in the system, even though I had gotten two tires replaced this past winter. From there, my "no wait" turned into nearly an hour and a half. One other car was in the garage and nobody else in line. The actual work on my car to change two tires was only 10minutes if not less. Despite wanting my tires rotated, I was informed that they weren't going to do it. While I understood their explanation, they didn't console with me beforehand. They just didn't do it. And when I said I wanted it done anyway, they straight up said no. Follow this up with wanting to charge me $60 for "parking lot insurance". I said no. So they kindly "offered me a deal". If only $30 for a single tire. And I had to choose which one. Just wow. read more

Took my car for new tires and this place is so professional. If you want great service speak to drew he goes above and beyond to help you and give you the best rate for what you can spend I will never take my car anywhere else again. read more

Great job with service today! Everyone was very helpful and accommodating especially during this quarantine!!!

Do not come here. These people will scam you like how I got scammed. All these people want is your money. I've mistaken this company for an honest one and my wallet had to pay the price. First and foremost even if you get warranty on your tires, from my experience more or likely there gonna say that they cannot replace the tire and you'd have to get a new one. Also, I don't seem to understand why I (the customer) has to constantly remind the employees that I have warranty on my tires before they start charging me with crazy amounts. Usually they respond, "oh I didn't see it before" some other kind of excuse. Also, new tires that has been driven less than 5000 miles have tread on there that is so low that it needs to be replaced? Based on the employees measurements of course. I always bring my own tools to measure the tread myself so I don't get scammed again. My trust in this company was taken advantage of for greed. There are many other better tire companies out there. read more

Had a leaky front tire. Jack D walked me through the tires available and I bought 2 new front ones. Service was quick, affordable and friendly. Came back the next day for 2 back tires and Jack D helped again. I highly recommend coming here. The service was excellent. Thanks Jack :-) read more

This Auburn Hills location really helped me with my BF Goodrich KO2 tires. I needed to run really low air pressure for Silver Lake sand dunes and needed an extra step of applying an adhesive to the bead of the tire before seating on the rim. They did this messy step no problem. I highly recommend this Auburn Hills location for any difficult tire situation. read more

Discount Tire - This Auburn Hills location really helped me with my BF Goodrich KO2 tires. I needed to run really low air pressure for Silver Lake sand dun - Tires Near Me - Auburn Hills, Michigan

Absolutely the Best, Honest and professional people to work with. Have used them for over 10 years and they have ALWAYS delivered quality workmanship and fair pricing. read more

Friendly & Good Service Tire Store Have been here a lot over the years for both business and personal tire needs. Yes they are crazy busy at times and it can be a long wait but that tends to be when you go when everyone realizes they need new tires due to the first snow or similar. I have purchased winter wheels and tires as well as just regular replacement tires. They always are upfront on price and offer deals, discounts or rebates where they can. I'm sure I will be back soon! read more

Never trust they appointments or for they to honor or appreciate your time, I had an appointment, and some walk in showed up after me, the advisor put him in front of all the appointments and I wasted 2 hours to get my service done, which, by the way it was overpriced. read more

I was on my way home from a friend's house, and my tire was a little flat. I stopped at a gas station to put air in, but that didn't really work out too well, and as I was driving, the tire got even flatter, and it didn't feel safe to drive. I said to myself, "I need to find a Discount Tire and fast." Lo and behold one appeared near the Baldwin Road exit of I-75, and I pulled in. My family gets all their tires at Discount, so the car was already on record. They looked at the tires and told me the valve stems needed to be replaced, and they did it for free. However, they then discovered that one tire was not safely fixable and gave me a new tire... for $13. In replacing that tire, they discovered that the wheel studs were broken, took the time to show me the car, and told me to get them fixed ASAP. I was only there for an hour, and I spent most of that time in Arby's next door. Everyone I worked with was very friendly and helpful and helped me get back home safely. It was a positive outcome to an annoying situation. read more

Called this store to order new tires. When I arrived to pick them up, found out they were the wrong size for my vehicle. The error was no one's fault except the vehicle manufacturer who published the wrong information in the owner's manual. The clerk immediately called other sources to see if he could get the correct size tires in the store ASAP. He quickly located a comparable tire, manufactured by a different company, and within an hour and a half, they had four new tires in the store for me. They mounted the tires as soon as they arrived and I was back on the road quickly. During this experience I had dealings with three different people and found each to be friendly, informative and helpful. read more

Friendly at point of sale but I repurchased an oil change with my tires and when my son brought his car up they forgot to change the oil. Not a huge problem but still a hassle to take car back in. read more

They took great care of me and got my vehicle in without a appointment during their busiest time of year and had it done within 2 hours. The only thing I don't like and I've experienced it twice at discount tire is when they answer the phone while waiting on you. It seems like while I'm waiting, the call they take is someone with a million questions about tires and price. I just think it's rude and management should do something about that. It's happened to me twice at two different stores so I know it's common and I saw others waiting while their rep was on the phone as well. If you are one of those people that call and ask a million questions and want pricing, STOP IT!! Get on the internet, there are all kinds of useful tools on their site to pick the tires that best suit your vehicle...pricing and all. Imagine that! Stop wasting everyone else's time and do some research or go to the store. I walked in knowing exactly what I needed and the out the door price. Hell, you can even pay for it online and then set up your appointment. read more