I went for wiper blades, what impressed me and something I appreciate from business owners is he…read moreshook my hand and said thank you we appreciate your business. I know a lot of people may not like this, but I still value when transactions take place based on words and actions and to me this spoke louder than anything I would have saved by purchasing online. I will get all my basic car parts from here.

From the owner: Carquest Auto Parts at 12801 W Grand Ave in Surprise is one of the nation's leading auto parts…read moreretailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local store in Surprise, call us or go online to order and pickup in-store. Carquest is part of Advance Auto Parts, Inc., the largest automotive aftermarket parts supplier in the U.S. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need at participating stores.

Josh, Enrique, and Alexis are the business! Super helpful with helping me make my selections on…read moreparts and batteries. I ended up getting 2 batteries and parts for my truck from this location which was also out of the way for me. I forgot my wallet and I came back (10ish miles) solely because of the customer service I got. Store is clean, staff is professional, Enrique also help put in my new battery (I never knew they do this). Thank you Surprise AutoZone!

staff is slow to help. act like you're the problem. the auto zone on Indian school in buckeye is a…read morelot better

Would not recommend calling, two days in a row was put on hold for over ten minutes. Stopping in…read moremight be better but good luck.

I was in there a few days ago I was waiting in line it was busy but I was patient the employee…read morenamed Jorge seemed to already be tensed he was throwing stuff down and snapping at his employees I got to him and he was all angry and I was telling him my year make and model and he gose "you know what I don't have time for this someone else can help you I worked to much today" he walks away and calls somone on his cell phone and was ignoring me I was about to just leave and then dawn helped me find my parts she had found them all and I spent a good 600$ there I thought it was really un professional of Jorge to snap at his employees and coustmers iv come in many times never had this issue usually dawn and christa help me and do an amazing job I prefer this store but if that Jorge guy keeps acting the way he dose I won't come back and I feel bad for the employees that have to deal with his anger issues other than that this store is amazing and the women here are very knowledgeable props on them for the 4 stars

Coming home from a Suprise birthday trip to Sedona mid June, first rain of the season and my blades…read morestart flapping rubber everywhere ! Whut?!? I called my local Auto Zine and lo and behold only 1 set of Rain-X Wiper blades in my size. They said they could hold them for one hour. I got there post haste purchased new Rain-X windshield wiper blades for my Ford Explorer. Mark installed them for me. Thank you

Had an issue with my battery and need to get it changed, I forgot his name but the gentleman with…read morelong curly hair was fantastic and treated my car with respect, and had amazing customer service. Give that man a raise !!!

We are traveling in our Airstream and are having issues with our converter. We stopped at…read moreInterstate Battery first to check the batteries. Joseph came out to our trailer to test the batteries and helped us pick new ones since ours were near the end of their life. Thank you Joseph!!

My Phillip Stein watch was running slow so I took it in for a new battery. After fiddling around…read morewith my watch for 20 minutes the clerk said I don't know what the problem is and that in put in a new battery but now it will not work at all. Keep in mind that my watch was running but just slow. He advised I take it to a watch repair. I did and explained what happened. She said that the clerk at the battery store may have touched a wire that he shouldn't have. She tried to fix the watch but couldn't and would have to send the watch to be repaired and it was going to cost $350.00. The clerk at the battery store broke my watch and I get to pay to undo the damage. My advice is if you have a inexpensive watch that can be easily replaced then knock your socks off. But if you have an expensive watch you should avoid this store like the plague. I am so disappointed with this store that I wish I could give it zero stars.

Customers are not priority at this location, a few older men and a younger boy who all seem to have…read moreno drive or just treat this job as if side work, every time I walk in there's at least 3 cashiers and you still have to wait about 5 minutes to get checked out. They ALWAYS claim that the rotors are not able to be cut because it's too much labor them.. Younger boy has to ask his manager who's leaning on the counter if he's willing to cut the rotors same day or not but in the beginning weren't cuttable, I started having second thought about oreilly in general til I tried BELL & DYSART & they never denied a single rotor (I have the width tool I wouldn't take it if it's been cut already )

Just wanted to leave a review for the very helpful team they have in this store, Chris and 2 other…read more(a man and a woman). My friend and I ran out of gas and 3 employees came out to help push the car and helped us pump the gas. They didn't have to do that but they saw we needed help and came to the rescue so thank you so much for those great employees!

Stopped here a while back for a shade screen for my husband truck. They were out of what we needed…read more One of the gentleman took the time to tell me what he preferred and some good tips. It really helped as we had never purchased one before. This evening I had to run in to get some windshield wiper blades for our vehicles. Great service again. Any O'Reily's we visit they always are clean amd aeem to be going above and beyond helping customers with their vehicle issues. Even if it means walking outside and actually looking at it. Too cool!

Generally a pretty good experience at this location. The current manager is great. The current…read moreasst. mgnr also pretty good. It goes downhill from there. Particularly the 2 younger fellows there nights and weekends. Show a little respect for christ sakes!! Put your phone down and actually listen to the customer instead of assuming things. It makes me not want to go back. But I'm just an old man so what do I know?? Things at this store have not been the same since Desiree left.