I had my dad take his BMW to Autobahn Motors, as this is where I've taken my own cars for the past 15 years. Once again, it was a great experience. Kirn took excellent care of the car and made the entire process smooth, professional, and stress free. The communication was clear, the service was thorough, and it's obvious the team truly cares about their work. My dad felt confident his car was in good hands and was very happy with the experience. Highly recommend Autobahn Motors for reliable, knowledgeable service and excellent customer care. read more

I've been taking my Merz ML to Kern for years!!! They always treat me well along with their transparent pricing. I highly recommend this shop for any automotive problems read more

Kirn, The owner is a crook and knowingly sold me a car in July 2025 that had a major issues with the check engine light always coming on. I'm an elderly female and he took my money and refuses to give me my money back. My car is still in his shop waiting to be repaired again! and it's been over 4 months. Do not go here if he can screw an old woman out of her SS he will screw you too! read more

Brought my Mercedes to get serviced here as they specialize in European vehicles. They did a inspection on the vehicle provided with the service "B" I brought it in for. When I picked up my vehicle and received the invoice I couldn't believe the price I was being charged for the services provided. 50 to 100 percent mark up on the parts replaced such as the engine, cabin, and oil filters. Not to mention the brake fluid service. All in all almost $1000 for a oil change, brake fluid service, filter replacement and "resetting" the service reminder. I cannot stress enough to not come here as the front desk employee has to constantly talk to the owner over the phone for any small questions that may be asked. And also the shop always smells like someone is smoking weed. read more

He is a rip off and will take advantage of you. He's money hungry and desperate for money, the price will pay double the normal cost. He also do not have license according to the Auto Bureau and can't accept money until he becomes comes in compliance. Do not trust him! He damaged my vehicle by putting balls in my transmission. He is childish, petty, desperate for money, and unprofessional. He will appear nice and knowledgeable but in the end you will pay a ridiculous amount. stay away from this shop! read more

They had my car for over a month. Never called to update me or nothing. When I finally called them everyday for a week straight they ended up working on it. They installed two coils and two spark plugs and charged me almost 1600$ I ended up taking it to the dealer and got it fixed properly, I wouldn't Recommend this company read more

Don't go here they charge more than the dealership!!! I brought my Audi Q7 here for service the price for repair he gave was pretty high compared to my knowledge of what it should cost for repair. He said the price would be lower than the dealership. I called the dealership and and their price was $800 dollars cheaper. I asked they could match the price he got mad and told me to come get my car. Extremely unprofessional never will go here ever again. read more

Poor Service. Unreliable. Will never work with this shop again. Our car was kept there for over a month and was never fix! We decided to get it towed out from there to transfer to a different reliable shop who finally fix the problem. The owner was unresponsive, no follow up on any of our phone calls. Horrible experienced! Not recommended. Deserves a zero rating!!! read more

Buyers Beware. Parts markup is insane!!! You will save money if you go to the dealer and probably wont be sold things you don't need unlike the experience i am referring to . I understand having overhead and a reasonable markup, but taking advantage of a customer by buying a parts that cost $67.44 and selling it for $1240.00 and another for $172.65 and selling it for $1650.00 is absolutely ridiculous this doesn't even include labor. Not to mention the parts replaced are questionable since the parts replaced dont usually go bad the way they claimed and no photos would be provided of said parts. read more

The owner Kirn is awesome!! 4 years ago we purchased a 2010 BMW and it had major work needed. While the repair cost was high, we paid the cost with blind faith....let me tell you IT WAS WORTH IT!! Kern reassured me that the cost would make sure everything was fixed! He was right! No problems since he worked on the car. I won't let any mechanic other than Kern touch my BMW! He's legit!! Thank you Kirn!! read more

This shop is great! Outstanding service!! Very honest and reliable master mechanics! Kirn one of the Master Mechanics was very courteous and went over all of my repairs and parts. Highly recommend full service BMW, Mercedes and Porsche repair/service shop!!!! read more

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A good place to get your car repaired and maintenance done at reasonable price. The scheduling was easy and got appointments quickly.

Talk to Karen . Very nice guy and always offer good quality experience to customer and guide them to right place if he cannot offer some service . Go and visit them for you car need and you would comeback happy. read more

I have a 2016 Mercedes CLA 250 and I got my B Service done from Autobahn Motors. I first called in to get a quote. Kirn was very patient and thorough with all the questions and concerns I had in choosing the right repair shop for my car. The service was completed in less than 4 hours with the initial quote that was verbally communicated to me over the phone. Needless to say, I will not be going to the dealership for any matters involving my car from now on. Autobahn Motors in Tracy have earned a new customer! read more

Thanks again Kirin for your help! After I left my car, he called me right back to tell me, I could get my needed repairs done at the dealer free of charge. He found a service bulletin that was same issue my car was having. They could have kept working on it , charge me $$$, but they did the right thing. Thank you for your honesty and you've definitely got a returning customer! read more

Kern is awesome! I took my Mercedes here because my engine was hesitating and the drive was terrible. I got a quote from a previous shop for over $6,000 so I decided to get a second opinion. Kern fixed my car for less than $600 and my car feels amazing! I have absolutely no complaints and highly recommend him. My other half is now getting work done on his BMW and he has been very happy with Kerns service as well. Thank you Kern! read more

Autobahn marks up part prices significantly, they directly admitted it to me. They claim that the markup "helps pay the employees salaries", I thought the $155/hr service fee is more than enough to pay the mechanics who probably aren't even making $40/hr. With the markup on part prices they are profiting over $250/hr. It was actually even more than that because they also charged for parts that clearly weren't broken. If you think you need to pay more because you have a foreign car, you really don't. Go buy your own parts from FCP euro and take them to a mechanic that appreciates your business. This used to be a customer friendly shop but clearly things have changed. In recent times it does not look very busy so I'm betting other people feel the same way. I was told the owner would call me back about the markups. He never called me back and in the end I found a guy that found ultimately fixed all the parts that were broken which wasn't even 1/3 the cost I was being charged at autobahn. My total price was over $500 less than autobahn and shiv auto service (takes drop offs in mountain house) took less than a day to complete the project when the empty autobahn shop took 2 days just to act like the problem was more than it was and overcharge. I should mention shiv auto service even through in an oil change. read more

I took my BMW in to Autobahn Motors last december, Upon walking in through the glass doors you'll find that you will be sitting there alone for a while as there are only a few people working there and they are usually working on a car. The work itself was done as expected except I had asked them to fix the driver seat and I even wrote a note down for it to be done. The guy was really reluctant to acknowledge it'll be done. I guess they pick and choose what they want to fix... I picked up the car a few days later, seat still broken but it wasn't on the work sheet so I didn't complain. They said that my car leaks coolant from the radiator an the brakes need to be replaced... I changed the radiator myself (super easy) and the radiator still looked brand new, There was a light coolant leak but we found out it is from a simple hose... They wanted $500 to change the radiator, I had the brakes checked out twice at different shops and they both tell me they don't need to be replaced yet (Autobahn wanted $520 to change the brakes)... So they just throw in some things you'll hardly check and that is easy to fix to make more money off you. Their labor rate is high, $100 a hour. Recently my brother bought himself a BMW that needed some work, A oil leak and something on the driveshaft... They inspected the car and noted what needed to be done, The guy said the car wasn't worth keeping or fixing. After supposedly inspecting the car they couldn't find the oil leak and refused to drive the car "to find the oil leak" because of the problem with the driveshaft... Neither me or my brother are car illiterate, We are just lazy so we would prefer to pay to have our cars fixed if we don't feel like fixing it ourselves... So with that said, We both know you don't need to test drive a car to find a oil leak, Just look under the car on a lift and visually see the drips. They charged my brother to steam clean the engine which they never did. It was apparent they just didn't want to work on the car. Like how they didn't want to fix the seat in my car. My brother ended up fixing his BMW himself in about 3 hours time, Saving him obviously $300 in just labor. and right now my BMW is at a shop in Livermore for a few more minor repairs and the seat (which is the reason i'm on yelp right now, i was looking up reviews for shops). So to sum it up. -This place does ok work, They're no worse or better then every other shop. -They tell you things are wrong with the car when they are not. -There are some rather "rude" and unprofessional signs in the office, It is humorous but I don't think appropriate for a shop that caters to the more "higher end" vehicles. (personal opinion, yours might differ) -They choose what they want to fix and what to work on -They have a high labor rate (might as well go to the dealer) -There is no one to greet you at the front office, which will lead to you awkwardly standing around for 5-10 minutes until someone notices you as they are walking outside. I wouldn't recommend this shop unless you live nearby and in dire need of repairs... If your car is still drivable without hurting it more, Then look else where. read more

I'm writing this review on behalf of my husband, Allan T. He has taken both our Merc Benz and BMW to this shop (new location) and we have recieved good service at a reasonable price. We can't complain, customer service has been good and consistent. These guys seem to have a lot of experience with European cars. read more

This is a high quality European auto shop! I recently took my BMW to get serviced here. Kirn was the person I worked with. He was courteous, friendly and a pleasure to work with. He informed us of everything he did on my car and was in constant communication with me. He had the car done in a reasonable amount of time. The reason why I give this shop 5-stars was for Kirn. He went above and beyond the call of duty. My dad dropped me off in his Mercedes and Kirn noticed that the sunroof wasn't manually closed properly (the motor broke). Knowing that it was going to rain soon he took a look and was able to close it with the tools he had. Kirn could have sent us on our way but it was his customer service that made my dad and myself satisfied customers. Dealerships can be pricey so if your European car needs anything check with these guys first. -Your Friendly Neighborhood Yelp'er read more

It's not always easy for owners of quality European cars to find a good shop. Dealerships are very, very pricey. Independent garages most often lack the diagnostic tools and technical expertise to properly maintain these cars. The best solution is to locate a shop with mechanics that have spent time at a dealership and have had factory training but also have the business acumen to branch out to open their own shop. Autobahn is such a garage. I drive a Porsche Boxster. Kirin, who assisted me at Autobahn, spent a number of years at a Porsche dealership in Fremont, California. He knows the ins and outs of these fine cars. Prices at Autobahn are reasonable given the types of vehicles they service and the quality of their work. My car only needed an oil change this trip but, at Autobahn, that included an all around check of fluids, tires, and such - just as it would have at a Porsche dealer. **Note that Autobahn will be changing locations over the coming month. They will move to a spot across the street from the new FoodMaxx near the DMV office. read more

AWESOME! Kirn quoted me a price over the phone for service on our Mercedes, then got the job done -- and did more than expected (!!!) -- and stuck to the original price. Eddie walked me through what they did, explained everything thoroughly, and I drove away happier than I ever expected. We have a great car ... now we have a great place to have it serviced! Highly recommended! read more

I rarely do Yelp reviews, but I felt so compelled to write one from my experiences with them. This auto shop is friendly, accommodating, affordable and most of all they are honest. They have a life long customer now with me and I have recommended them to all my friends with foreign cars. read more

I took my BMW to Kirn to have the tire sensor light looked at. I had originally taken my car to Les Schwab to have the sensors replaced but the sensor light never turned off after they were replaced. It turned out the incorrect sensors were put in. After discovering this, not only did Kirn replace all the sensors in my car to the correct ones, he went above and beyond and called Les Schwab, spoke to management and arranged for me to have my account credited back! Excellent customer service. It's nice knowing there are still people like this in the world.I will definitely be back again. read more

Had my service B completed here on my Mercedes. Thank your Kirn for being helpful and honest.

Kirn and Eddie are the best! I was introduced to their shop by family members who had their Mercedes serviced at Autobahn. I brought my E350 to the shop for everything - A and B services, sounds I heard, everything. The guys are kind and knowledgeable. Great customer service and great prices! read more

Very unprofessional business. I had called 1 week in advance to schedule an oil change, was insured that they would be able to order a special oil filter and have my car serviced the same day. Day of appointment, I dropped my car off at 8am, when I called back around 1pm to see when I could pick it up, they told me that they just ordered the oil filter that day and it would be there the next day. No one bothered to tell me that when I dropped it off or bothered to call me later telling me they will keep my car overnight. Disregarding the fact that people have work and need their car. Ron - who I spoke to on the phone said "I'm doing the best I can " - that's not good enough. You can't expect to waste people's time and not communicate that you are keeping someone's car for an extra 24+ hours and have costumers be okay with that. So don't waste your time doing business with them. read more

To whom it may concern: On May 25, 2018, our Motorhome would not stay in gear on the highway outside of Tracy, CA. It shifted into neutral again and again. We pulled over and began calling mechanics suspecting a transmission problem. Among those we called, was Kirn Gill at Autobahn Motors. We told him that we had a 2006 Dodge View Sprinter motorhome on a Mercedes chassis. So he knew what we had and that it shifted into neutral on the freeway when it should have stayed in gear. We could drive it a short distance - 1/2 block and it would stop. Kirn reassured us that Autobahn Motors were the only authorized Mercedes dealers in Tracy, and he said, "No matter who you bring it to, they will send it to us because we are the only company that can fix Mercedes." He encouraged us to get a tow truck and have it brought to his business at 2830 Auto Plaza Way, Tracy, CA. The California Highway Patrol found the only available towing service that could help us on this busy 3-day weekend to be in Stockton. They sent him out. He towed it to Autobahm Motors. He charged us $875. Kirn accepted the motorhome and told us it was probably a "conducting plate." During the next few weeks, we called to find out that, although he changed the glo plug circuitry on the engine of the motorhome and charged us $790, he didn't work on the transmission part. On June 15, we called and Kirn told us that there were metal pieces of transmission parts in the oil pan, and we would need a new transmission. He would not do the job, and we would need to have it towed to Modesto or Pleasanton. If Kirn was not sure he could do the job, he should have told us at the beginning. We could have had it towed to a service department that could handle the job. We would like Autobahn Motors to either replace the transmission at their place of business as suggested to us the day of the break-down; or pay to have it towed to a service department that will replace the transmission. Kirn refused. We decided to cut our loses with Kirn. We hired local towing service, took it to a transmission company that had a large lift, ordered the correct transmission delivered there, had all the work done at our expense. Beware. read more

Most honest and reliable mechanic you will find in town. If you own a European vehicle and would like to maintain it at an honest price, please see Kirn and his amazing team! I have taken my BMW X5 to him for years and Kirn has always been upfront and honest with me. He is always ultra professional and courteous. Thank you Kirn and team for always keeping me and my family safe while on he road! read more

WOMEN! Do not go here alone. This place is a complete rip off. They initially quoted me $100 to diagnose a problem with my BMW, they tried to have me pay $150 because they didn't know what it was. Then they tried to quote me 1200$ for an alternator gasket, the part is only $16! They are saying it will take 12 hours to replace! I would not recommend this place especially for a woman, they think they can make outrages charges! read more

Best place ever I have delt with alot of mechanics in my my time, but I have to say hands down Kirn and his crew rock! Brought my car in late afternoon and my car was fixed and ready the next day! We all know it is no fun not having wheels! I would highly recommend Kirn and his crew! Thanks again! - Debbie J. Tracy, Ca read more

I have received such great service from Autobahn that I drive all the way from San Francisco to get my car serviced. They are honest, diligent and timely. They don't make up fake stuff to do on your car so that they can just make money. Kirn has a lot of knowledge about European cars and is experienced. Their new location is just off of the freeway and very easy to get to. I would highly recommend this shop to anyone who is looking for a trustworthy place to take their car! read more

First off, we have had work done on our vehicles here several times. The reason for this review is for an incident that occurred yesterday. When I went in to pay for my fuel pump repair (@$1082.) The car was pulled up tight in the front, with curbs surrounding, Kirn asked if I'd like it pulled out front and I said yes. (By the way, the car was towed here and had no contact with the building as we watched and it was several car lengths away at all times.) Anyway, immediately upon pulling it out front, I noticed a big green scrape across my front passenger bumper area. When I pointed it out, Eddie said "we didn't do that. I'm the only one that drives the car and I didn't do it..... What do you want me to do, remove the paint? This doesn't look like our paint..." I tried to pick a piece of the paint off the reflector top show him it's an exact match to his wall paint. He still said he didn't do it. Well somebody there did and they are denying it. I couldn't reach my husband at the time of the incident. Eddie proceeded to wipe off all the paint quickly. Anyway, when my husband called and said there's damage to our car they said your car's not in great shape anyway or something to that effect. Needless to say, damage was done, shirking responsibly occurred, they charge $125 an hour!! for labor, and when I originally received the quote, I said that seems very high. I asked how much was the part because online the genuine oem fuel pump from partsgeek.com is listed at $318.65, and the sending unit at $196.73. They charged me $352 and $224 respectively. One would think they would be able to get a discount as well. I'm very disappointed as to how this was handled. I will not be back. read more

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This place was sort of laid back, like most good BMW repair shops, and they did exactly what i requested. I needed them to inspect my recently purchased used BMW, and they found and quoted all the issues, so i can now go to a dealership and have them repaired under warranty. They also performed an oil change that was reasonably priced for a newer bimmer. They were perfectly fine with not having the expensive work done there, no pressure, very cool and professional. I am glad to have found my new repair shop! read more

We have brought our BMW and Mini Cooper to these guys and they have explained what the problems are, broken down the cost and tried to help save us money where they could. They are honorable mechanics who do great work! read more

I normally don't write reviews but after experiencing the awful service here and seeing that no else has had a similar experience I thought I'd take the time to let everyone know they aren't as good as they will let on. I called into the shop and talked to Kirn (seems like a nice guy but overconfident in his abilities) about my car that refused to start. The previous night I had no issues and I quickly came to the conclusion that it was the battery or fuel pump. Kirn helped out and got me a tow (overpriced -the tower didn't even list how many miles he had to drive and just rounded up to the nearest whole number 'no biggie just wanted my car fixed') to his shop. After getting the car they didn't call me back until the next day to tell me what they found was wrong, they were guessing it was the fuel pump and estimated that it would be $650 to replace with parts and labor. I reluctantly said ok and I guess I went too far and told him how much the car meant to my dad and that I NEEDED it to be running. Well about a week or so later after they received the part and installed it they called me back and said they were having issues keeping it running. Well now heres where the story goes from ok to awful; he gave me a laundry list of things he needed to do to the car and the estiamte jumped up to ~$1600, then I made another mistake I told him how much money I had ($1000). Kirn quickly said oh we can do you a favor then let's see how much work we can do for your $1000. They said they changed the rotor and cap and gave me some used spark plugs. When I got my car back I have never seen somethig run so awful it would barely even stay on!! And while paying for this mess the mechanic even joked well if you bring it back with the extra money we can get it running for you like new. NO WAY!!! I went to my own mechanic who looked at my car for ~4 hours and he couldn't believe another shop let me drive my car away from them. My mechanic said they missed a major fuel line leak which was a huge fire hazard and got my air/fuel ratio completely incorrect for my car. He told me if the fuel pump was the issue then they overcharged and missed the necessary clean up. Additionally on the invoice there is no price paid for parts so they might just be putting whatever price they feel on their parts. I think this might be illegal actually. After this experience I no longer trust the reviews on yelp and would recommend doing your own independent investigation of the shop or ask your trusted friends. STEER CLEAR! read more

Eddie & Kirn are The MOST knowledgable techs/owners in The WHOLE valley! And I personally run 3 BMW dealerships/parts Depts, & that's coming from me! I've NEVER heard of a single complaint personally, in the 8+ years I've known them! Very good businessmen & professionals & became very good friends because of the auto industry. They are the ONLY shop, outside of the dealership, that I would take My Own car to. Keep up the amazing work guys! Oh, & if you're wondering, just about EVERY dealership in their local 20 mile radius, has taken in, or still takes cars for them to help on a normal basis! That's how great of a reputation they have. They are Euro vehicle owners themselves, & have worked on ALL Euro makes & models, so feel Confident! Plus, they'll Always work it out with you if you need the help. read more

GREAT! They pick me up and drop me off! They order USED parts for my old bmw and pass the savings onto me! They don't mind if I make them try 3 cards to piece together a payment! They work with me! Their prices are LOW! They will find you a used car if yours is not worth fixing. They do lots of stuff for free. They are funny, smart, kind and act like gentlemen. read more

Kirn is the man! I had to have some serious work done to my car and not only was he fast but also gave me a great deal. Honest, reliable, timely, and professional. What else can you ask for? Oh, maybe a cold beer while you wait ;) read more

I highly recommend Autobahn Motors to repair your BMW etc.. They are very honest and only do the work that is needed. Kern helped me tremendously! I will not go anywhere else. read more