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    Autobakers

    3.9 (83 reviews)
    Closed 10:00 am - 6:00 pm

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    While car mess up

    Worst place ever to buy a car . They will sell it to you mess up that will brake down within 3 months . Then you call them and they tell you to take it to their mechanical shop called drive car studio .. They will lie and say you had the car more time than that when it broke down .. Don't do it guys take it from me .. go to a better car dealer trust me ..

    Serpentine belt
    Christopher S.

    Going on 3 months and still haven't received my registration, still dealing with multiple issues with vehicle. Vehicle left me stranded at 1am

    Picture of the car

    Let me start off by saying I have worked in several dealerships both as a car salesperson and as a customer relations manager for years in the early 2000s. That said, I don't find utobakers as a reputable dealership. This is regarding the 2015 Volvo S60 at 42,000 mi, reddish/orange in color for a little over $15,000. I would normally give them 1, but gave them a second star because they were polite even when they weren't being honest. I live over an hour away, so I made an appointment (work by appt only). I took a test drive in the Volvo. I had set up an appointment for a mechanic to see it before I bought it. Mechanic told me the air conditioning wasn't working at all. He was surprised that they would even put it out on the lot to sell it. I let Autobakers know. They said they'd have it fixed, no problem. I let him know if he got the part from a Volvo dealership and had an authorized mechani install it. It would have a lifetime warranty. No problem, he said. There's a Volvo Master Mechanic at the shop where we're having it fixed (first lie). They called me several days later and said it was ready. I asked for the name of the shop they had it fixed. I called that shop. I asked about their warranty. They said they give a warranty on the installation, but not the part because it was brought to them by the dealership and it wasn't a new part. I went back to Autobakers and asked about the warranty. They said the mechanic gives the warranty (lie #2). When I told him what the mechanic said, and added I don't want to spend $15,000 on a car and the next month have to spend $1100-1500 on fixing the a/c conditioner. Because you put in a part from a junkyard. He said, "Well, I'm not going to admit or deny it came from a junkyard (lie #3)." You just did! I asked if he would give me a warranty. He said, "our customer's are like family. If it happens, we'll fix it for you. Are you willing to put that in writing. No, I can't do that (lie #4). I asked him to lower the price of the car. He said, "No, the price is the price." I asked him to ask his boss. He told me the boss is in Europe and he will say no too. I'll leave that up to the reader if they think that was a lie, as well. I asked him to run the numbers anyway. I had recently been involved in a car accident. My car was totaled, and I was hurt in the accident. Desperate to find a car, I ignored all these red flags I'm telling you about. He said it was $365 over what I had. I asked if he would take off the $365. He said no. I left and will never do business with them and suggest you do the same!

    2013 Audi A5 premium. This thing is a beaut!
    JoJo G.

    So I just purchased a 2013 Audi A5 from autobakers and Eduard and Frank were the most helpful people and made my auto purchase so easy and seamless. Eduard, the owner was very transparent throughout the entire process and was a really nice, personable guy who made me feel like i wasn't there buying a car and trying to rush me out. Frank who was the other associate helping me out was really friendly and a very genuine guy and we talked about different cars. We had a handful of phone calls and they never once was annoyed with me calling constantly. This is a small lot but they really pick some good cars that aren't lemons. This was the first car lot I visited when I was car shopping and I never visited any other lot because of the way Eduard and Frank presented themselves. I will definitely recommend Autobakers to my friends! Thanks guys

    My car
    Edgar K.

    Got my toy there, thank you guys for service and easy finance. I highly recommend Eric.

    Luca T.

    BEST EXPERIENCE I'VE HAD AT A CAR DEALERSHIP EVER!!! I usually lease a new car but this time I decided to shop for a used one and I looked online for days hoping to find a good deal preferably buying directly from the car's private owner. I was determined to get a BMW 5 series and comfortable with higher mileage because I know if you take good care of them, BMWs will perform for way longer than you think. Eventually, I expanded my search to car dealerships, and that's when I came across AUTOBAKERS website. Right away I noticed the quality and variety of brands and models available on their lot. I also liked the prices given the mileage and year of their cars. In other words, I felt that their prices (which by the way are non-negotiable) were very fair as if the original owner priced them and not a dealer. Still, I proceeded cautiously because of the stigma that car dealerships get, and for a reason. It has gotten better lately for sure, but plenty of businesses will take advantage of you very happily if you let them. Before I sent them a text, I read most of the reviews both bad (very few) and many good, and something sounded refreshingly honest and true about AUTOBAKERS. I decided to get an appointment and met with Frank, one of the salesmen and he's from the gate the kind of person you would enjoy having a coffee and a good conversation with, and he did a fantastic job answering my questions and making the whole purchasing process very easy. Everything is stated very clearly on their website as to what you get and how much you pay for it, no surprises, no bs of any kind. And when I checked the car and found it had a couple of issues like the trunk mechanism wasn't working properly, and a warning about "low oil engine pressure" came up which worried everybody and turned out to be a sensor issue, they ordered and paid for the parts needed, and this was taken care by Russell, another super nice young man who spends the whole day connecting between the dealership and the car shops they work with always with a smile and a very positive disposition. The parts were installed by EURO AUTO SERVICE, an auto repair shop near Glendale that works with AUTOBAKERS and is owned and run by Lipo and Zaza, who look like they could play bad guys in a James Bond movie, but in fact, are the nicest and most caring guys ever! They took care of the issues and now my beautiful car, a 2015 BMW 528i is good to go! What do I appreciate the most about this whole experience? Everybody's work ethic and HONESTY! Once again, thank you Frank and Russell for being who you are. Keep up the good work guys!

    Lite off-roading in the Outback

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    3 months ago

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    1 year ago

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    Eduard S.

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    1 year ago

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    Eduard S.

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    8 months ago

    They were extremely friendly and very transparent. I look forward to buying more cars from them in the near future. Eugene is awesome!!

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    Eduard S.

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    Page 1 of 3

    Ask the Community - Autobakers

    Review Highlights - Autobakers

    Thank you to Edward for being an amazing auto sales person and guiding me with purchasing my first car ever!

    Mentioned in 7 reviews

    Read more highlights

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    Dear Galpin Honda Customer Service,…read more I would like to share feedback regarding my recent service appointment. I have been a loyal Galpin Honda customer for many years and have purchased three vehicles from your dealership. That is why this feedback is important to me. I continue to choose Galpin Honda because I value the dealership, and I hope to continue doing business with you. As a loyal customer, I believe I should consistently receive friendly, respectful, and professional service from every employee I interact with. When I arrived for my 7:15 a.m. appointment, the first employee I encountered was Veronica at the service drive. Unfortunately, she did not greet me, smile, or acknowledge my arrival. As the first representative customers see when they pull into the dealership, I believe a friendly greeting and welcoming attitude are very important. Thankfully, my service advisor, Vazrik Masihi, completely changed my experience. He provided outstanding customer service from start to finish. He was kind, professional, friendly, and made me feel like a valued customer. I truly appreciate the excellent service he provided and wanted to recognize him for going above and beyond. Employees like Vazrik are the reason customers continue to return. Although I had an appointment scheduled for 7:15 a.m., my visit still took about 45 minutes. While the wait was reasonable, the customer service I received from Vazrik made the experience much better. Unfortunately, when my vehicle was ready, Veronica again displayed poor customer service. She handed me my paperwork, brought my car around, and walked away without saying a single word or even letting me know my vehicle was ready. I was left standing there trying to figure out that my car was waiting for me. This was disappointing and felt unprofessional. I also want to mention that I visited the dealership the previous week for a different service, and another service advisor, Matt, was very rude during that visit. Having two negative interactions in such a short period is concerning. I hope this feedback is taken as an opportunity to improve the customer experience. Veronica is often the first and last employee customers interact with, and a friendly greeting, a smile, and basic communication can make a significant difference. On the other hand, I hope Vazrik Masihi receives the recognition he deserves for providing exceptional customer service. I wish every employee treated customers with the same kindness, professionalism, and respect. Thank you for taking the time to read my feedback. I hope someone from your management team will review my experience and reach out to me. As someone who has purchased three vehicles from Galpin Honda, I value our relationship and hope to continue being a customer for years to come. Sincerely, Carolina Perez

    Very disappointed with my experience at the service department…read more I called ahead of time to make sure they could take care of an issue with my son's car -- a panel underneath the vehicle had partially come loose. My son confirmed he had never hit anything or caused damage, so we were surprised this happened. It appeared to be an issue with the screw coming loose, which made me wonder if this was a factory-related problem. When I arrived for the appointment, I was told it would cost $240 just for diagnosis and to secure the panel. I was then told that if the panel was damaged, the repair could cost around $1,400. I found that extremely frustrating and unreasonable for something that does not appear to be caused by the owner. Unfortunately, they were not willing to help or consider that this could be a manufacturing issue, so I decided not to proceed and left. I'm very disappointed with the service experience and will not be returning!!!!!!!

    Autobakers - autoloanproviders - Updated August 2026

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