I haven't posted any reviews for quite some time but feel this business deserves it. I drive many…read moremiles for work and haven't had time to get an oil change so with an hour and a half to spare I called around, with no luck, until I called Big O and got Edward. I asked if they had time to take me in and after a few questions and because I'm visiting from far away, he told me to come in! Edward is very personable. His care and concern for my safety is very much appreciated. Listening to him deal with his customers from the lobby, it's evident that he truly cares. I heard him say, "be safe" and"be careful", great customer service! Please support this local business! It's refreshing to come to a business where they treat their customers well!

$100 to plug two tires? there was a truck traveling in front…read moreof me that lost the garbage can full of junk, and I picked up two screws and nails as a result for this a hole &$@! not strapping down his load Anyway big o quoted me $50 a tire to plug it. then heblooked at it and said I needed a new tire because it was too close to the side wall. I beg to differ. (By the way, these are brand new tires ) I've plugged my own tires, it takes five minutes Obviously I could not because I was in Healdsburg and I live in SantaRosa. I told him it was flat and I was down to 12 pounds of air and he never offered to give me some error so I could make it home. That's just an easy customer service miss there. I took it to Ceja the other tire repair stop in town. They said we patch it from inside for $40!!!!Thank you Ceja Tires for taking care of a local!

Been going to Ron for a couple years now and everytime I leave thinking how genuine and kind of a…read moreperson he is and how glad I am to have met him. Special guy and always great, consistent, affordable work. They don't make em like that anymore. Do yourself a favor and swing on by.

We were visiting from out of town and our check engine light came on. We called Village Smith…read moreImport Car Repair and even though it was closed because of the holiday, the owner picked up and asked what we needed help with, talked us through what was going on, and gave us advice on a couple things to check. He was so kind and helpful - thank you!

A Healdsburg family business. Great family. Great service…read more I read a few of the negative comments. I have to say I've been going to them since the 80s. I have never seen or heard bad behavior coming from this shop. This is a loving and caring family business.

I have been going to Fincher's for years and they are the best. Straight shooters, awesome…read moremechanics and great customer service. They have kept my 2003 Chevy truck humming for years and I have their trust.

Family owned and operated with honest appraisals and service you can trust. Roger and Caitlin…read morereally care about their customer base. Previously had all regular maintenance with dealer but after their review was complete, able to review repairs that could definitely wait vs. doing "now" and they will keep me apprised of when (mileage & wear) to consider when is actually an issue. Benny is a real pro when it comes to giving you all the facts and figures and comparing other estimates for exact costs. Professional and personable and highly recommend.

Shout out to Benny at Capricorn Automotive, took my friend's car in to have some repairs done and…read morefrom the very first contact, and thru out the process, Benny was professional, very kind and charming. What an asset to the business. Love that guy.

I unfortunately did not share in the same amazing experience as everyone else. I brought in a new…read moreto me 1993 LS400 that was leaking oil from the valve covers, barely failed the 25mph portion of the smog test for hydrocarbons, and I asked about a timing belt job as well as possible spark plugs and wires. I left the car and agreed to the diagnostic fee. No issues there. Darlene called me back and confirmed that the valve covers were indeed leaking, and provided a quote of around $1,000. I asked if it needed a timing belt job or if the tech thought it could also be camshaft/crankshaft seals. She put me on hold and then said "Oh yeah, it needs a timing belt job too." Not sure why she wasn't prepared with that information, but it seemed odd. The quote for that was above $2,500. I then asked about the smog and Darlene told me I had lazy catalytic converters and that they needed to be replaced at almost $3k. All in all, the quote was going to be $6,500+. I don't know if this diagnostic was malicious or simply negligent, but either way it was unacceptable. I picked up the car the next day and took it to another shop. The other shop told me I didn't need new cats, then did the valve cover gaskets, timing belt job, spark plugs & wires for about $1,000 cheaper. They also replaced the PCV valve I provided ($20 part) for free and the car passed smog with flying colors. Sure the cats may have fixed it, but you shouldn't go with the nuclear option first, at the expense of the customer.

The price was very fair and they did not try to push me to get things done that I did not need…read more Very honest and very nice company to work with. I will be back and I highly recommend them to anyone who has a Subaru or Honda!

Big O tires wanted 50 bucks to plug my tire and then they said they couldn't plug it The nail was…read moretoo close to the sidewall, which is a difference of opinion I've plugged many of my own tires in the same spot I get it. They don't want to be liable They told me I had to get a new tire (BS) $$$$$$$ I don't know how many people would fall for that crap !? so I took it Ceja, they patched it for $40. Guess I'll know where I'll be sitting on that business for now on.

We were on the road, three kids and one adult, and all of a sudden the tire icon went on. I pulled…read moreoff the freeway two seconds away from Ceja quality tires. Within 20 minutes, he had the tire off, patched, and we were back on the road. They were very efficient. They were kind and didn't mind that I was being totally anxious and they got us going immediately. What a great place, unbelievable.

I've been a customer for about 10 years, and I can't say enough good things about them. They are…read moreincredibly honest, reliable, and always do excellent work on my car. Their prices are fair, and I never feel taken advantage of. I highly recommend them to anyone looking for a trustworthy shop.

Hot Rod experts,they have been great to work with on all my projects. The price is very reasonable…read moreand they are willing to work with you.

We were looking for a vehicle with a third row (to transport grandkids) and researched at least 15…read moredifferent brands. After a lot of test drives and emails (text) asking for Out The Door (OTD) pricing, found a 2023 Tahoe RST that we liked. Reached out to Silveira GMC/Chevy (GW and Bill) for an OTD breakdown. They happily provided the info that we needed. So I then asked other local dealers to meet/beat what Silveira was offering, but no one wanted to compete. So we went with Silveira and wow, what an amazing experience. Amazing customer service, communication, attention to detail and "0" BS. Flew up to Santa Rosa, filled out the paperwork (with Ramon & Corey) took a test drive to ensure we liked the vehicle, picked up the keys and rolled off the lot with our new "to us" Tahoe. If you are looking to a vehicle and don't want to deal with the dealership nonsense, highly recommend this dealership.

Visited this dealership a few times in 2023. Looking to buy a car for a family member. Was a lot of…read morehassle and will never return here. Kept getting the run around about a loan and had bad customer service. They'll string you along here. Stay away. We ended up going to Carmax and had a much better experience.

NEW OWNERS! NO LONGER SMALL TOWN DEALERSHIP! Will NOt HONNOR previously purchased maintenance…read moreagreement. Have purchased 2 cars from this dealership. WILL NEVER RETURN. 3 children will be getting cars from somewhere else.

I initially was not looking for a truck but I stumbled on a used 2020 Honda Ridgeline RTL-E AWD…read morelocated @ Healdsburg Chevrolet. I toyed back & forth..yes/no..to purchase it. Thanks to both Keith & Rocky there was a lot of texting back & forth ...they made my purchase very easy. I have poor credit and Keith went the extra mile to make my purchase worth while to help re-build my credit. Keith was so patient with me & I had lots of questions!..???... I live far away from Healdsburg Ca so I never visited the dealership. Jesse met me half way to deliver my Honda Ridgeline & to-trade my SUV back to them. Needless to say I love my new vehicle which drives more like an expensive car ... "My Car-truck" Thank you everyone at Healdsburg Chevrolet for making my purchase possible! Cheryl H.