Came in today for an unscheduled visit. Last Saturday(02/28), our TPMS light came on just minutes…read morebefore we were to set sail on a cruise out of Galveston. After checking to make sure there was no obvious blowout, we decided to park the car and look into the issue when we returned on March 5th. So this morning when we got off the ship, the light was still there, so we drove straight to the dealership. We were greeted promptly and our issue was inspected and resolved quickly. The only part of our experience that keeps this review from being 5 stars is that my wife needed a new battery for her key fob. She's the primary driver of our VW. So hers gets alot more use than mine. They charged us $14 to change the battery. My issue isn't the amount. It's the fact that we were even charged at all. I consider Volkswagen a quality car manufacturer. I don't expect to be nickled and dimed for trivial things. Especially when the car is barely 2 years old. I've been a customer of Gulf Coast Nissan for 19 years and they've NEVER charged me to replace a key fob battery. I consider Volkswagen to be of higher class than Nissan. Your customer service perks should reflect that.

VWoCL is the most dishonest car dealership I've come across in 46 years of purchasing cars. I live…read moreout of state and bought a 2019 VW Beetle Convertible in cash mostly via phone and text. Pictures were taken so I couldn't see body damage. Was told they would replace obvious damage body panels. Instead they slopped body filler and paint over the PDR work and hide other damage. They even got filler on a tire and didn't bother to clean it off. Touch screen has dead spots and to be replaced. If that's not bad enough, they promised to next day the signed paperwork including the purchase agreement and title. Never got anything. Now they ghost me on email, phone calls and texts. The auto company that owns VW of Clear Lake is named Feel Good Automotive group. Too bad you won't feel good buying from this dishonest company.

I feel duped and disappointed. Do not buy from this dealer! At first it was a great process. I…read morebought the car basically over the phone and they shipped it. It arrived with damage on the front end from the shipper. The dealer told me they'd make it right... they sent me a late model basic car to use while they repaired mine. 2 weeks later I got my car back with still visible damage and a refusal to take any more responsibility. My just off lease EV came back with crappy body work, 8% charge, and tar all over the rear end. After a ton of back and forth with a manager they offered me a too small amount of money to buy me kdf but have yet to deliver. Its been another 2 weeks and counting... Bad dealer. Bad communication. Please avoid!

Avoid Houston Auto Sales at all costs. We purchased a…read moreRivian from them that turned out to have undisclosed damage--roughly $1,000 worth. When we raised the issue, they assured us they would "make it right." That never happened. The owner repeatedly promised to take action but failed to follow through every single time. Their word means nothing. This dealership operates without integrity or accountability. If you value honesty and transparency, do not buy from this place of disrepute.

I want to give them 100000000 stars if I can I love them…read moresooooo much I love Zuri especially! He is soooooo lovely and has a heart to help people out! But pay attention they have moved! Zuri! I love you! Thank u soooooooo much!

I dont normally leave reviews, but the team at Motors On Wheels definitely earned! I was in the…read moremarket for a used vehicle that was reliable and priced well. I am naturally skeptical of any used car dealership even more so one that has so many high ranking reviews. I didn't initially believe it and thought they were fake. Boy was I wrong! Joad (Sales Manager) & Zuri (Sales Agent) do business the old school way. They stand behind their product, no B.S. Bait & Switch, and take care of their customers to no end! They offer a 7-day warranty on there vehicles and dont just sell you junk that you have to be worried about breaking down the minute you roll off the lot. They sold me a solid business van for my fleet, that had low miles and it was the cheapest priced vehicle online in the entire country. They are in business for the long haul and understand the importance of reputation. They treat people with the upmost respect regardless of price on car, like some other dealerships. Motors on Wheels went above and beyond for me to make sure I was 100% satisfied with the esthetics and mechanical integrity of my vehicle, which gave me peace of mind! Never experienced this level of customer service and professionalism from any dealership, not even the big manufacturer dealerships. They earned my business for life. I will be purchasing all of my future business vehicles from them!

Service department is great My advisor Elizabeth is so…read morehelpful, recommending times, etc and makes sure the repairs are done quickly and perfectly Last visit I brought car in for ONE recall and there was another available, unknown to me and BOTH were done. Comfortable waiting room I will always buy from T V!

Solid four stars. I've been going to this location for years probably since like 1999 or 98. I…read morecan't even remember. It's been a long time. Since I've moved back to the Heights downtown area, I decided to give them another shot. So close to five stars! I utilized the valet service where they pick up my vehicle, do the oil change, they did a great job as well change the air filter, wipers, etc. that was a 5 star experience! That was an easy five star review for that service. It did an amazing job. I was out of town for three days so they picked up my vehicle. Did all the test and maintenance and everything like that and I come back on my vehicles at my valet. That was super convenient and very nice. I will always utilize that service. However, there was a bit of a scheduling issue. They forgot to pick it up Monday so I had to give him a call, but they got it taken care of that wasn't a big deal. I just kind of falls back to fundamentals if you have an appointment scheduled and sit pick the car up that way there's no confusion and I would have to call to make it happen. They brought the vehicle back and there was like oil stains on the front fender area. Typically most oil change companies cover that that way when you get the car back, it's not dirty. The problem is I just gotta wash at Mister car wash so I had to go take a bath and get it washed again. This is why I give them four stars instead of five. Other than that, it was a great experience. Customer service is great. The convenience of the valet service to pick up and drop off back at my valet. I can't tell you that right there is top-notch service. I'll give them a try again and probably change this to a five star because overall the experience was great.

Ok...so I purchased my 2012 Scion XB from Real Autos in July. We got a good deal. Sergio and his…read moreson were very friendly and helpful. I would recommend this dealer to anyone looking for a used car.

Real Auto's is a small dealership. But don't be fooled by that. This place is owned and operated by…read morea father and son team. They have very clean and good looking vehicles at a very great price. I had a wonderful experience there purchasing my 2006 Toyota Tundra. Sergio did a great job on getting me financed. I would refer my friends and family.

After looking around extensively for a used car, I ended up here and I couldn't be more satisfied…read morewith this family run business. Carmax and other big chains are like a frustrating amusement park, but not this place. The employees at Encore are super friendly and professional, and they made the experience of buying a car fast and comfortable. Best of all, I got a great deal on my RAV4!

I bought a car from them last week. It was unusual because I live out of state. The deal was too…read moregreat to pass up. Gad and Mustafa were very accommodating. They did a video walk around and were very forthright. Mustafa even pointed out a cosmetic part that was missing. When I arrived the both of them were very friendly. The whole process was painless with no high pressure sales tactics. I would buy again if were buying another car. I highly recommend Encore.

Ronie, quick service. Amazing job and costumer service! Always an amazing experience when I go…read morehere.

Leon is so kind and really helpful in parts. So thankful for his professionalism. He helped me to…read moreget a battery for my key fob to keep me running. Busy and clean place.

Hi everyone, I apologize for the delayed update. This is a continuation of my first post...just a…read moresecond update on my journey getting my car fixed. It's been a busy month for me. My insurance took a while to send the supplement over to JJ, but once JJ Auto Body received it, they got started right away, which I really appreciate. I just wanted to keep you all informed on what's going on. JJ Auto Body has continued to impress me throughout this entire process. I've never dealt with a body shop before, so this is my first experience, and I have to say...the consistent communication and updates have been phenomenal. You all know how it is being without your car, especially in Houston...it really feels like you've lost a part of your daily life. So staying updated on the progress has been very comforting. Again, thank you to JJ Auto Body for the consistent, great service. I'll be posting the final results of my car in my next update!

I'm going to post my journey here so you all can follow my progress with JJ Body Shop. This is my…read morefirst time ever taking my car to a body shop, and after seeing the amazing reviews, I decided to trust them with my repair. For transparency, here's the timeline so far: - April 1: Dropped my car off at the shop - Received a text that my car was in the disassembly stage, and they would let me know if any hidden damage was found - April 9: Received a message that hidden damage was found and that I could reach out for more details - Rich updated me on the damages and let me know he would be sending the supplemental estimate to my insurance So far, my experience has been very good. The shop has been professional, communicative, and easy to work with. I'm hoping they hear back from my insurance soon and that the process doesn't take too long. I'll post my next update next week!