Very professional and friendly service. -Wanted new rims and…read morethey were willing to bring some of the available options outside to prop up next to the vehicle, because thats the best way to select "the one". -They even have caliper paint available. I mean at that point we can just go all out. -Payment plans or pay all at once. -located in a plaza with enough parking spaces. -appointments available as soon as the next day in most cases. Received the vehicle when agreed with no delays.

Stole/Misplaced a hubcap of mine. (They said I didn't have one on to begin with which is total BS!)…read moreyou think I wasn't looking at my wheel this morning before I left?? Whatever your businesses excuse may be you guys are very dishonest and stole from a potential customer and that's not okay! Maybe because I didn't spend any money today at this establishment stealing my hub cap was their form of compensation Brought the wheel in looking perfect and RNR Tire Express left me with the photo below . Thanks for ruining the lug nuts too. (They also refused to show me the before photos?? Wonder why??) maybe cause my hub cap was right there??

Owner came in for an emergency service to my rim. My elderly parents and I got off a cruise in…read moreNorfolk and we were heading to Charleston SC when I needed service to my rim. The owner came in on his day off and saved the day. What a blessing. We can't thank you enough.

They did a great job repairing the dent in my Tesla rim. The price was reasonable and they were…read moresuper flexible with scheduling.

They told me to Login to get a copy of my bill because of Power had gone out and the computers…read moredidn't boot back up. I have not been able to copy of the bill at all. How would I do that?

They are super helpful and will get you the best bang for your buck, I can not recommend them…read moreenough!! They do kinda prefer cash (card transactions have processing fees)

The senior assistant manager rob displayed amazing customer service an was the life of the…read moredepartment.definitely will get my tires from here going forward

I recommend Discount Tire (even though I had a mixed experience that wasn't their fault) and I…read morewould go back for any tire service that my car needs at this location. Pro: -Austin had great customer service and took care of me both times that I interact with him. -The tires that I purchased on the website and had shipped to the store arrived on time and got installed. -They come out to your car to scan the tires/rims and check it over. -They did a great job installing them without damaging my brand new rims and they have good prices that are competitive with Sams and Costco. -What won me over was that they were able to get my tires a week earlier than Costco at roughly the same price. -Both times that I came in as a walk-in Customer, they were able to get me taken care of the same day Con: -The line to do anything is long. Once you accept this, going there is a lot better. -There is a little bit of salesmanship happening but it is minimal and not pushy in my opinion so not a big deal -The tire pressure monitoring system (TPMS) sensor system on my car was damaged, and none of the repairs they attempted could get one of the wheels to read. This was not something they could fix, and I'll have to have the dealership work on it, which is annoying.

Quick service. Patched my leaky tire and no time. Price was fair and service was awesomeread more

Minority owned and operated. Very courteous and great pricing. Very respectful. Took care of my…read moretires in record time

Great service. Prompt. Courteous. Professional…read more Initially went in to have my front tires replaced due to tread wear. The technician working on my car informed me and showed me first-hand that both of my front rims were bent badly (most likely due to the crappy roads in VA) and referred me to another shop for repair. Greatly appreciated the information and brought to light why my steering wheel would shake badly when going above 40mph. Ended up shifting the newly replaced tires from the front to the back as the tech advised to reduce the "shaking" until i could repair the rim damage. Any other shop would have just replaced the tires as requested and not inform me of the rim damage. Highly recommend their service.

Really disappointing experience. I came in with a simple screw in my tire, and the technician…read morelooked at it for maybe 10 seconds before immediately telling me it was "not repairable" and that I needed to buy a brand new tire. No real explanation, no actual inspection... just straight to replacing it. Luckily, I decided to get a second opinion and went to Discount Tire. They inspected it, repaired it within 30 minutes, and didn't charge me a dime.I understand some tires truly can't be fixed, but this one absolutely could have been, and it honestly felt like I was being pushed toward an unnecessary purchase. I'd recommend people get a second opinion before agreeing to replace a tire here.

I've been coming here for 18 years. They always do a fantastic job and don't try to sell you the…read moremost expensive rims. They sell you what's best fits your vehicle and desires. There is a reason they are still in business after two decades. Most rim shops go out of business after a few years but Tire House and Rims have longevity. Some of their staff have been there since day one. Keep doing what you're doing.

The most professional automotive shop I have ever been too. Went here looking for 18in rims after…read morehaving no luck finding any used. Arnie was more than helpful in helping me find the right part for what I needed and teaching me useful information to make future projects easier. Great professionalism, and quality service!!

Before I begin this review let me start off by saying that this review is based solely upon my…read morepersonal experiences and my personal experiences alone, so with that being said let's go!!. My wife and daughter was looking for a place to get my daughter's car tire looked at because she had a slow leak in her rear driver side tire. So they found this place and my wife asked me to go with our daughter so the possibility of her getting swindled was little to none with me accompanying her here!. When I arrived ( my daughter got here before me ) she said they told her to park on the side so they could look at it, the gentleman looked at the tire size and asked us to follow him and showed us a used tire then asked what the issue was and then proceeded to investigate the leak in the tire. After further inspection he found out it was a piece of sharp bent up metal lodged into her tire that was causing the slow air leakage. The gentleman immediately said he could fix it which was a major plus because her tires were basically new and had a a lot of tread on them! After he pulled the metal out and plugged the hole it was as good as new and he stated it would last the full length of the tire life. I will say this was a quick and convenient transition by this gentleman, he was polite the whole way through and also asked how my daughter and I was doing today when we first arrived!. Unfortunately I didn't get his name but his professionalism was through the roof during this short transaction of getting my daughter's tire plugged up! They also let us know they had free air ( which is hard to find anywhere nowadays )! Other than Wawa I don't know anywhere else that offers free air anymore. Paying for air is preposterous but that another topic for another review on another day! I would definitely return and I'm sure my daughter will too. I would also recommend anyone in the area to give them your business if you're in the need of tire repair, they're reasonable and professional, knowledgeable and conveniently located with two different locations! If you're interested just look them up!

Don't waste your money. Bought 2 tires from them, and the first day one of them was going flat. I…read moretook it back and then they told me it had a nail in it. Why they would give me a tire with a nail in it, I don't understand. So they patched it - or something - and now I'm on the side of the road with a flat tire. I'm definitely going to get my money back and never buy tires from them again. They don't care what you drive off with or if you die in a car accident because of their tires.

Very smart and knowledgeable. Wayne and crew fixed my rim very quickly and perfectly. Pot…read moreholes in Hampton destroyed my rim but Wayne resurrected it and saved me lots of money! Thank you Craft Repair!

On Thursday, January 16, I was in need of a rim as was cracked. I called a few companies but my rim…read moresize was not available and had to be order. Unfortunately, I was pressed for time as a l needed to drive my car across the country. I came across Craft Repair for welding. I spoke with Wayne and informed him of my situation. After two attempts to repair the rim, the tire seal broke and air quickly release from the tire in minutes while I was driving on a bride and on a major freeway. I was hoping I would get this resolved with the owner but he has yet to return my call after leaving a message and also after speaking to his parent. Theres nothing worse than a business that will risk your life for a dollar.

Service was great. State inspection and oil change was quick and prices were reasonable. I just…read morefound my new auto care center!

I have frequently had issues with my truck over the past few months and I have had most of the work…read moredone at tune up plus the value the service is in my opinion is unmatched I strongly suggest them for any of your future repairs