1. Automotive Express

    1. Automotive Express

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    Arlington, VA

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    Automotive Express

    4.3 (126 reviews)
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    Keiko M.

    I purchase a coupon on Groupon. It was great deal because they have extra $off today. Price: Great on Groupon. VA state inspection and emission is usually $21 but $16 today on Groupon;) Customer service: The staffs are super nice. They should fix the waiting room tho. It has strange smell now. At least extra cleaning is required. Waiting time: I went there around 8:30 and 3 ppl were waiting. I waited for my turn about 30 mints and the inspection within 30 mints. Parking lot: Street.

    Reubin D.

    I usually feel like I'm being hustled by auto repair shops (because I am) but I like these folks. He showed me what was wrong with my tires (the rear pair were basically bald on the on the part closest to the brakes) before taking my loot! I like a girl to take me to dinner before she tries to get in my pants! They hooked me up with a great set of tires and saved me a couple hundred dollars. Used tires shops are great if they have quality radials on hand, and this place was fully stocked with tires for big boy vehicles (19 inch rims or better). The place doesn't look like much and it's not the most organized operation, but it doesn't need to be. They offer a guarantee and stand by it. That is perfect for me. It the automotive repair world, a used tire shop is like a dive bar, where Tesla is like Ruth's Chis. Both a great as long as you know what to expect. I would have given them a 5 if they had a couple more seats for customers waiting on vehicles.

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    12 years ago

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    11 years ago

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    8 years ago

    Great service. Got us in right away w/o appt. Didn't take long. Friendly staff. Good price. Highly recommend!

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    9 years ago

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    9 years ago

    After waiting 3.5 hours, I don't even find it worth my time to write any more in this review. Never returning again.

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    10 years ago

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    10 years ago

    Takes forever! They will tell you they will finish you fast and then you will wait forever.

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    10 years ago

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    10 years ago

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    12 years ago

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    9 years ago

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    11 years ago

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    13 years ago

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    13 years ago

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    7 years ago

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    8 years ago

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    11 years ago

    My new mechanic! An honest mechanic. These guys are great

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    11 years ago

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    13 years ago

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    9 years ago

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    13 years ago

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    12 years ago

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    12 years ago

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    Page 2 of 4

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    Review Highlights - Automotive Express

    Both places were way over Manny's estimate and one had even said there were more issues that 'needed' to be fixe

    Mentioned in 36 reviews

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    Ben Nielsen's Alexandria Automotive

    Ben Nielsen's Alexandria Automotive

    4.1
    (30 reviews)

    The good is that thus far my vehicle has been fixed. The bad is that service took longer than…read morepromised, communication could be better, what seems like predatory charges for unnecessary fixes, and surprise junk fee at the end. Relatively comparable to most experiences with mechanics these days though.

    Brought in my 2014 Volvo S60 for an oil change, state inspection, emissions test, and to fix the…read morecheck engine light that would've made me fail said emissions test (the code read that my air flow was too lean in my fuel). Problem number 1: the "complimentary inspection" was free, however them actually diagnosing the problem was a whopping $219.46. So, then the inspection was not free at all. Problem number 2: the quoted me at $2900 dollars to do the bear MINIMUM of repairs (air/fuel induction service, replacing an 02 sensor, MAF cleaning). Took it to another place, and I only needed to do ONE of those things for $300. Problem number 3: They insisted on me replacing my crankshaft main oil seal which would have cost me another $5000 dollars. Problem number 4: when I said this was way too much money for what I needed as I stated when I walked in that I only needed whatever had to be done to pass inspections and testing for registration and that I would come back to get my car, my Lyft to get there that is supposed to be paid for was not. They did pay for my one home, but not for the one back. Problem number 5: I only asked them to look at 2 specific things, the oil and my O2 issue, however they decided to also try having me pay another $10,000 in preventative maintenance services. problem number 6: They performed a service without asking me when I had clearly told them not to perform any service on my car after they provided the prices to me. However, they still performed the oil change anyway and charged me $119.95 for it. So despite me not wanting ANY service done, I still had to pay $389.53 just to get my car back and take it to another place. I simply cannot recommend this business to anyone when this is the kind of treatment and prices. If I had gone along with their business they were providing, I would've paid for more money in services than I would have just buying the car. I bought this car for $14,000. They were wanting to have me pay over $1500 more than what my car was even worth when I had purchased it. Save yourself the headache and wallet pain and go somewhere else.

    The Car Doctor

    The Car Doctor

    4.9
    (123 reviews)

    I took my 2006 Toyota Tundra to The Car Doctor for a diagnostic and maintenance inspection, and I…read morewas extremely impressed with the level of service. They provided a detailed, easy-to-understand report showing what needed immediate attention and what items may need to be addressed down the road. What really stood out was their honesty. They never tried to upsell me or pressure me into repairs that weren't necessary. Instead, they took the time to explain everything, prioritize the repairs, and let me make an informed decision. It's refreshing to find a shop that's focused on helping customers rather than selling unnecessary work. If you're looking for a knowledgeable, trustworthy, and professional mechanic, I highly recommend The Car Doctor for all your vehicle needs. I'll definitely be bringing my other vehicles here for future maintenance and repairs!

    10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    3.1
    (141 reviews)

    They lured me in with a $10 off Mother's Day coupon and made me feel terrible about coming in for a…read moreroutine oil change. They left a light bulb on the floor from their prior vehicle which I drove over when I was guided into the bay by their worker, smashing it under my left front tire. After he scolded the worker for leaving it on the floor, I questioned the safety of my tire. I was told it the bulb was plastic and for me not to worry about it. Then the high pressure salesman came at me to add the suggested transmission fluid change for $200+ (down to $180'ish with his discount code). I told him no, the dealer cost for the Honda 25k service was $225 and included the oil change, transmission fluid change and tire rotation. He told me multiple times that I was wrong, telling me I must have misunderstood the dealer. I found that to be VERY disrespectful to me as a woman. I was at the Honda dealer and received a written quote. I know it was right bc I had the convo with them personally. I have used Valvoline for years on multiple vehicles in two states. I'm new to Alexandria however after this treatment l, I will NOT be returning to Duke street or maybe even to Valvoline for that matter. Very poor customer shaming, hard sell techniques and safety compliance. Get your oil changed somewhere else.

    Visited for an oil change but added a cabin filter replacement. Quick & easy, affordable & pressure…read morefree - no overwhelm or persistent upselling. Peter & Antonio were super efficient, I was in & out from wait to completion in exactly 30 mins. Warm greet & friendly send off with a welcome back incentive from the MOD, I recommend! Cash payments accepted.

    Ben Nielsen's Skyline Automotive

    Ben Nielsen's Skyline Automotive

    4.0
    (119 reviews)

    I don't write reviews, but today I feel I have to. I have taken my 2004 Jeep Grand Cherokee to Ben…read moreNielsen Skyline Automotive for several years. Sometimes the work is fine and sometimes its not. Too often I drive out with a new problem that I did not have before. A year ago this happened with the Steering Gear Box, which started making a grinding noise as soon as I left the lot. I had to bring it back and pay for a new one. Today, I brought it in for a few minor issues and an inspection and oil change. I also asked them to look at the rear end because I was sometimes experiencing a light "clunk" when I would drive over bumps. They told me the rear differential was making that noise. It seemed odd to me that the rear differential would be the cause. So I told them it was not a big enough issue at the moment to justify $3,000 for a new rear differential. I drove it home and - voila - the rear differential is now making a grinding noise (it was not before). The clunk is still there, but that is not on them. I am not going back because I never know if I am going to drive out with more problems than I came in with.

    Took my car somewhere else for state inspection but it failed; they told me I needed new brakes. I…read morewanted a 2nd opinion and found Skyline Automotive through Costco's Auto service and repair network. I called ahead for an appt, they checked my brakes, luckily replaced them same day. They even ordered me Lyft rides to/from home. I received a very detailed text with a link to what needs to be done, along with photos. Very professional. Excellent service, Connor at the front desk was incredibly kind and explained things clearly. And Costco members get 15% off parts and service so I think the pricing is very fair. Highly recommend this place!

    Royal Service Center

    Royal Service Center

    3.2
    (45 reviews)

    I've been using Royal Service Center since 2010 and they are consistently great. They've done work…read moreon lots of different cars for me: Crown Vic Altima, Fit, Integra, Sonata, Sequoia. I tried a couple other shops in Delray and Shirlington area and I always come back.

    Wow! I can't believe I have drop this spot's rating. I have been coming here for years, and I still…read morethink their inspection service is excellent, but their customer service at the front desk is horrible. I stopped in to ask if they could repair a tube running from the Cat to the air pump and was told, "I'm not going to touch it." I was stunned "Why?" "You drive that Crown Vic." "Yes" "Parts break on those old cars. It is not worth my time," said the service manager. "But you've done work on it before?" "I'm just not going to touch it. You can get the school to do work on it if you want, but I'm not going to touch it" And there it was. The fact that I work at a school where I can get our Auto Tech to work on minor issues for free had obviously upset the service manager. He had blackballed my beloved Roadbeast simply because it older than 25 years of roadworthy glory. I quickly called another shop and explained my situation, asking if my car was too old. The attendant on the other end laughed, telling me that his shop they don't discriminate against the vintage and unique. .. I guess I will be taking my business elsewhere from now on. P.S. I took my car to another mechanic, and I had the whole thing fixed for just $74

    Automotive Express - autopartssupplies - Updated July 2026

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