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    Royal Service Center

    3.2 (45 reviews)

    Services - Royal Service Center

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    13 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    HVAC installation or replacement

    HVAC system repair

    Royal Service Center Photos

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    Recommended Reviews - Royal Service Center

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    Don't believe the pricing here.  You'll probably be told it's "old sinage."  AKA false advertising, or bait and switch.
    Allen H.

    Told point blank that they would not honor the pricing of $109 posted outside for brake replacement -- despite providing my own parts! Reason given for not honoring the pricing posted at every pump? "They're old signs." I'll be reporting for false advertising. I certainly wouldn't trust a shop that won't honor its own pricing on its own property. Would you?

    Juan C.

    Brought my car in for tire repair. Spoke to manager Jim Swink. Told him there was a low pressure tire. Charged me for the repair. Nothing was done. They tried fixing the wrong tire. I was asked to pay double if I wanted my tire fixed. Dont bring your car here if they cant even fix a simple tire. I still have a tire with a giant nail in it.

    Receipt

    I have done my oil change here before & I was happy. But the second time I went very early in the morning. The person who was supposed to do the job wasn't there yet but the old guy behind the register said to me that I'll be the next in line. I didn't see any car before me but I waited for a while until I've noticed a car pulled up next to me & that's the mechanic guy . The old guy behind the register charged me $101.98 much higher than the car dealer which is $42. I couldn't back out anymore because I have to be somewhere & I already wasted my time waiting. I drive a 2013 Honda SUV & not a Range Rover or Mercedes When I got home I realized I was duped ! Being an older Asian woman the old guy behind the counter took advantage of me! I trusted this gasoline station but I'm not going back there & I'll spread to my clients to be careful & avoid this gas station. They became too greedy to make more money. That's a shame!

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    5 years ago

    Beware of buying gas here! Purchased less than a quarter tank of gas and found a $200 hold on my credit card! That's insane.

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    5 years ago

    I always go here to get my VA state inspection done. I trust them and they are fast, thorough and consistently good service.

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    14 years ago

    Good experience with this place via tirerack.com. Quick, efficient, and no attitude problem (which isn't typical with car mechanics).

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    8 years ago

    Over priced and dishonest.Do not take your car there, they will take your money and smile.Place is a shameful excuse for car repair.

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    Page 1 of 2

    Ask the Community - Royal Service Center

    Review Highlights - Royal Service Center

    Jim called as soon as they were delivered and scheduled an appointment for a Saturday morning for service.

    Mentioned in 12 reviews

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    Ben Nielsen's Alexandria Automotive

    Ben Nielsen's Alexandria Automotive

    4.1
    (30 reviews)

    The good is that thus far my vehicle has been fixed. The bad is that service took longer than…read morepromised, communication could be better, what seems like predatory charges for unnecessary fixes, and surprise junk fee at the end. Relatively comparable to most experiences with mechanics these days though.

    Brought in my 2014 Volvo S60 for an oil change, state inspection, emissions test, and to fix the…read morecheck engine light that would've made me fail said emissions test (the code read that my air flow was too lean in my fuel). Problem number 1: the "complimentary inspection" was free, however them actually diagnosing the problem was a whopping $219.46. So, then the inspection was not free at all. Problem number 2: the quoted me at $2900 dollars to do the bear MINIMUM of repairs (air/fuel induction service, replacing an 02 sensor, MAF cleaning). Took it to another place, and I only needed to do ONE of those things for $300. Problem number 3: They insisted on me replacing my crankshaft main oil seal which would have cost me another $5000 dollars. Problem number 4: when I said this was way too much money for what I needed as I stated when I walked in that I only needed whatever had to be done to pass inspections and testing for registration and that I would come back to get my car, my Lyft to get there that is supposed to be paid for was not. They did pay for my one home, but not for the one back. Problem number 5: I only asked them to look at 2 specific things, the oil and my O2 issue, however they decided to also try having me pay another $10,000 in preventative maintenance services. problem number 6: They performed a service without asking me when I had clearly told them not to perform any service on my car after they provided the prices to me. However, they still performed the oil change anyway and charged me $119.95 for it. So despite me not wanting ANY service done, I still had to pay $389.53 just to get my car back and take it to another place. I simply cannot recommend this business to anyone when this is the kind of treatment and prices. If I had gone along with their business they were providing, I would've paid for more money in services than I would have just buying the car. I bought this car for $14,000. They were wanting to have me pay over $1500 more than what my car was even worth when I had purchased it. Save yourself the headache and wallet pain and go somewhere else.

    The Car Doctor

    The Car Doctor

    4.9
    (119 reviews)

    10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

    I came to Car Doctor for a simple oil change, and this was my first time visiting -- I was honestly…read morevery impressed. The staff was incredibly attentive, honest, and welcoming from the start. Even though it's a smaller shop, they have a comfortable waiting area with free coffee, snacks, and water, which was a really nice touch. They took care of my oil change and filter without an appointment and finished in less than an hour and a half. What really stood out to me was their honesty and generosity -- they even told me my next oil change would be free, which I've never experienced before. I've been to dealerships and many other auto service places around the Washington area over the past 20 years, and I can truly say this level of service is rare. This was my first visit, but based on this experience, they've earned my five stars. I'll definitely be coming back and highly recommend them!

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    3.1
    (141 reviews)

    Diego and Malachi were great. I was in and out w/in 15mins and they were thorough. Showed me other…read moredifferentials in addition to my oil change. Would recommend.

    They lured me in with a $10 off Mother's Day coupon and made me feel terrible about coming in for a…read moreroutine oil change. They left a light bulb on the floor from their prior vehicle which I drove over when I was guided into the bay by their worker, smashing it under my left front tire. After he scolded the worker for leaving it on the floor, I questioned the safety of my tire. I was told it the bulb was plastic and for me not to worry about it. Then the high pressure salesman came at me to add the suggested transmission fluid change for $200+ (down to $180'ish with his discount code). I told him no, the dealer cost for the Honda 25k service was $225 and included the oil change, transmission fluid change and tire rotation. He told me multiple times that I was wrong, telling me I must have misunderstood the dealer. I found that to be VERY disrespectful to me as a woman. I was at the Honda dealer and received a written quote. I know it was right bc I had the convo with them personally. I have used Valvoline for years on multiple vehicles in two states. I'm new to Alexandria however after this treatment l, I will NOT be returning to Duke street or maybe even to Valvoline for that matter. Very poor customer shaming, hard sell techniques and safety compliance. Get your oil changed somewhere else.

    Ben Nielsen's Skyline Automotive

    Ben Nielsen's Skyline Automotive

    4.0
    (119 reviews)

    I don't write reviews, but today I feel I have to. I have taken my 2004 Jeep Grand Cherokee to Ben…read moreNielsen Skyline Automotive for several years. Sometimes the work is fine and sometimes its not. Too often I drive out with a new problem that I did not have before. A year ago this happened with the Steering Gear Box, which started making a grinding noise as soon as I left the lot. I had to bring it back and pay for a new one. Today, I brought it in for a few minor issues and an inspection and oil change. I also asked them to look at the rear end because I was sometimes experiencing a light "clunk" when I would drive over bumps. They told me the rear differential was making that noise. It seemed odd to me that the rear differential would be the cause. So I told them it was not a big enough issue at the moment to justify $3,000 for a new rear differential. I drove it home and - voila - the rear differential is now making a grinding noise (it was not before). The clunk is still there, but that is not on them. I am not going back because I never know if I am going to drive out with more problems than I came in with.

    Took my car somewhere else for state inspection but it failed; they told me I needed new brakes. I…read morewanted a 2nd opinion and found Skyline Automotive through Costco's Auto service and repair network. I called ahead for an appt, they checked my brakes, luckily replaced them same day. They even ordered me Lyft rides to/from home. I received a very detailed text with a link to what needs to be done, along with photos. Very professional. Excellent service, Connor at the front desk was incredibly kind and explained things clearly. And Costco members get 15% off parts and service so I think the pricing is very fair. Highly recommend this place!

    Royal Service Center - autorepair - Updated July 2026

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