Tyler and Cheyenne were incredibly friendly and responsive from the start. They were able to fit us…read morein on a weekend with very little notice, which we truly appreciated. Tyler diagnosed our car within the timeframe he promised and walked us through everything clearly. The estimate was very reasonable, and the work was completed promptly. What really stood out was Tyler's emphasis on safety--he went above and beyond to make sure our car was safe to take home and even encouraged us to come back so he could look it over again and confirm the issue was fully resolved. It's refreshing to find a mechanic who genuinely cares. We will definitely be back!

Had a great experience at this shop! I was in need of assistance with my exhaust and found exactly…read morewhat I was looking for. Tyler helped me adjust my exhaust and got it done quickly and efficiently. He was super friendly and took the time to explain everything I had questions about. Also, the cost for service was really good compared to other independent shops/big name shops charging 2-3x more than what I paid here! I really appreciated his professionalism and attention to detail. Definitely recommending him to friends & family!

I took my vehicle in for AC service. I was told it was $90 to replace the AC belt, which I already…read morehad purchased. Over the phone she quoted me another price, and asked me sarcastically"do you want to make sure it actually works if not we can suck the freon out and you could just put your own in" And she asked me if I wanted to make sure it was working. I said yes. I was presented with the bill for a reasonable amount, a little over $300. It worked for a while and then started blowing hot air. It states on the receipt that if that happened to bring it back right away! I tried to schedule an appointment and she told me that she wasn't going to do anything for free, not even look at it without a service fee. I explained to her that it was paid for and the service rendered did not hold up. It clearly states on the receipt to bring it back with an explanation mark ‼ she told me she wasn't going to do anything for free and that the vehicle looked at will generate a charge. I explained to her this was a service I paid for it and it did not work properly. But I was told that I would have to pay for anything over and above what I already paid to have it fixed, and it won't even be looked at without charging just to look at it! Then! She hung up on me. She is snippy and she's rude. Very unprofessional in my opinion and not to mention, I borrowed a book from their waiting area. I asked for permission, she gave it to me reluctantly. I told her I would bring it back when I picked up the car which is exactly what I did. She went as far as to call the local author, as soon as I left and told him I stole the book did I get a apology call when she found out I had returned it upon pickup of my vehicle? No, she took all that time to call the author and say I took her book when she gave me permission in advance- because I asked. My recommendation would be to ask all these questions in advance, with Kosrow that is. I've been in the car business since I was 16 and now I'm 60. I've never! Had anybody service my vehicles and not guarantee their work. I've always been able to bring it back when needed and they didn't charge me anything, even just to look at it, and they also have a receptionist that was rude and rubbing the customer wrong after the fact. Again I try to take my vehicle back as it states to do so on the receipt to no avail. Buyer beware!

I have enjoyed knowledgeable service and fair pricing from Kosrow over the years and can recommend…read morethem for this. So I was surprised to walk into the waiting room and find an amateur painting of Trump being interviewed by a gaggle of clowns--a proclamation of the business's politics. This made me wonder whether having the "wrong" make of car, the "wrong" bumper sticker, or the "wrong" air freshener hanging off my rearview mirror might get me "profiled" as a Democrat and affect the level of service I get. My father was exiled from his country after takeover by a brutal dictator, and he could never go home again. It's a place where exercising your right to free speech can mean death. So, seeing this painting mocking the free press and gloating over a man who literally proclaimed himself an American dictator on day 1 brought all that sorrow back. All I wanted to do was pick up my car. And I'd been having such a nice day. I also run a small business and work with many clients whose views I do not share. I don't bring that up. It's the professional and courteous way to do business. Now people who don't share the Kosrows' affection for the current leadership will feel unwelcome and unsure of how the business will treat half of their customers. They may as well post a "No Irish" sign on their door.

It's a rare feeling to be able to trust an auto mechanic. Most of us dread it and just know we are…read moregetting taken advantage of. Shane and his team have been so amazing to our family. They are straight shooters and are in the business for the right reasons...to keep people safe! They are extremely reasonably priced. Great value for your money!

This used to be a friendly, reliable, competent operation. But it's been bought by another…read morecompany, and, boy, have things changed--for the worse! While the service is (I assume) still competent, the fees are multiples of what they were before 7/1/2026. Will be looking for another company to take care of my car.

Great shop. Real old-school service. You talk to the guy who works on the vehicle…read more I took my truck in there that had no power and drove out spinning my tires.

These guys are awesome. Going to Jerry's automotive, was the first time that I've been to a repair…read moreshop that I felt like was actually interested in fixing my truck more than making money. I will definitely be going back to Jerry's next time my truck needs fixing.

He came out fixed my part. I was back on the road the next day. He is freaking awesome and he…read moredoesn't overcharge. He charges a fair price for all his work.

Gabe responded quickly to my request to replace the engine air sensor in my Toyota Prius -- with a…read morevery fair bid for the job, and said he could do it today (Saturday). When I agreed to his price he showed up at the promised time and efficiently completed the job. Payment via Zelle was quick and easy. Gabe is a conscientious and knowledgeable auto mechanic. I recommend him highly and would definitely hire him again.

The team here is excellent! The front passenger side window in my 2008 Kia fell off its track the…read moreevening before and the folks here were able to fit me in the very next morning. José was quick and transparent with the work he was doing, and the shop offered a comfortable seating room with amenities while I waited. Once my car was done being worked on, the tech José and the manager Jeka made certain to explain what was going on with my car (power window regulator was bent) and what my options were before I authorized any additional work. I opted not to proceed with replacing the part since I'm likely replacing the car soon and did not feel pressured at all to change my mind. The window was placed back on track and José was great advising me how to proceed with the window moving forward to keep this from happening again. Great atmosphere and a wonderful team with a lot of knowledge!

They worked with me and they were honest they were brutally honest at times they would show me…read moredestroyed parts that needed to be repaired and they would give me an honest opinion opinion of what certain parts would cost in the future. I have a car that no longer has produced in America so to hear that and for them to work their magic that was amazing. Definitely recommend them. They know their stuff.

Tried to go in person to make an appointment for my car and I tried to phone call it in they're…read morejust too busy for anyone I guess and don't need any money

Troy and the crew are always there to listen to my concerns with my car and get me back on the road…read moreas soon as possible. I have been going to them for years. There honest and tell you the truth right up front. If you like a local and family run shop this is it.

I had a drivers side window motor that needed replacing. Ryan replaced it by lunch at a fraction of…read morethe cost the dealership was going to charge.

Ryan is a cool, very down to earth person. I bought a 2013 RAV4 used and brought it in for…read moreinspection. He walked me through every nook and cranny of the vehicle and walked me through every detail of what he noticed. I appricate his transparency and I can tell he really took the time to make sure my car was safe. The inspection cost me $145 which may be pricy but since I can tell he went through every inch of my car I feel it was worth it. Will be going back.

I needed a quick assessment on my A/C done before an upcoming road trip (in summer!) Chris was…read moreempathetic and made sure my car got looked at quickly. The repairs were minimal and the pricing very fair. With what was wrong with my car, another shop could have easily taken me to the cleaners. I will definitely bring my car back here the next time I need a set of eyes on it. I was motivated to leave this review because all the good reviews for Yates are hidden for some reason (there are like five more 4-5 star reviews!), and the bad reviews aren't (despite being from folks with less friends/reviews than the folks leaving positive comments). It makes this site look bad when businesses are bullied like this. Yates is a good shop and their positive reviews should not be hidden.

We have had our car worked on several times here and they kept fixing things without fixing the…read moreproblem we had. After the 2nd time picking it up from there and it still having the issue, it was clear that they didn't listen or possibly even treat drive the car. We ended up getting it fixed and spending a lot less money at a different shop.

Great service provided by office staff and by Dennis. He was able to fix the brakes sensor problem…read moresame day and got my son back on the road! Not very up-to-date on technical costs but for a mobile service I think their pricing was very good. Would def recommend!

owner is committed to quality work. And he stands behind the work. Was able to have him visit my…read morehome to get the repairs done, and a road test for an affordable clear price up front.