As a single mom, having my transmission suddenly fail was terrifying. The moment my car made it to…read morethis shop, they were on it immediately. No hesitation, no runaround -- just action. They treated my situation with urgency, compassion, and honesty, and that meant more to me than they probably realize. They kept me informed, explained everything clearly, and truly went above and beyond to help me during a stressful time. It's rare to find a shop that not only does incredible work but genuinely cares about the people behind the wheel. Because of them, I felt supported instead of stranded. I will forever be grateful and will recommend them to everyone I know.

On June 18, 2024, I brought my 2012 Infiniti G37 to Morris Automotive after noticing a puddle of…read morecoolant under the car overnight. The vehicle is garage kept and not a daily driver. I also detected the smell of coolant. After inspection, Morris Automotive determined that the heater hose and heater pipe assembly needed replacement. The total cost for this repair was $898.22. In early August 2025, the vehicle began emitting smoke, accompanied by the smell of coolant. I contacted Nick at Morris Automotive, who confirmed that the repair was just outside the warranty period but advised me to bring the car in for inspection. Following their evaluation, Nick informed me that the heater hose connector had come off and would need to be replaced, along with another coolant flush, bringing the total cost to $440.89. A few weeks later, we again noticed the smell of coolant and visible coolant under the car. At this point, the issue was still within the warranty period, so we contacted Morris Automotive to report that the coolant leak had returned. By this time, we had spent nearly $1,200 on the repair, yet the problem persisted. Around September 11, 2025, we reached out to Morris Automotive again to report continued evidence of a coolant leak related to the same area previously repaired. Nick advised us to bring the vehicle back in, assuring us they would "make it right" and we would not have to pay for the repair. After inspecting the car, he initially claimed they were unable to find a leak, but later called back to say they did locate a small leak. However, he stated that it would require additional payment to fix. Frustrated, we took the vehicle home, and parked it back in the garage. On September 24, 2025, we returned to Morris Automotive and spoke again with Nick, who this time assured us they would handle the repair at no charge, acknowledging the repeated nature of the issue. However, on September 25, 2025, Nick contacted us to inform that the vehicle was ready--but the repair bill totaled $228.25. We paid it, hoping this would finally resolve the issue. According to the receipts, Morris Automotive has now replaced the heater hose, heater pipe assembly (dealer-only part), heater hose connector, and rear coolant hose--yet the vehicle continues to leak coolant. To date, we have spent $1,567.36 on this ongoing issue without a successful resolution. Although this matter remains within the warranty period, I hesitate to return the vehicle to Morris Automotive due to inconsistent communication and handling. One day, I am assured the repair will be taken care of at the shop's expense; the next, I am told that while I won't be charged the full price, I still owe a portion of the cost. This inconsistency has made it difficult to maintain confidence in the repair process.

You are never sure what you will get in a new town and need auto repair. I had gone once before to…read morea non-dealer in the Boro and they caused more problems than they helped. I was desperate and feel blessed that I found Reagan and his team. They had my alternator installed in under 2 hours and recharged my battery. Absolutely the highest rating and praise for this shop. They will be my new goto and I feel comfortable recommending, in case anyone asks.

this place has turned to garbage since new mechanics are in…read morethere. Dont know if its the same owner or not.

My SUV was blowing white smoke, and I had no idea what the problem was or where to take the car. I…read morehad heard of Bennetts and always in a very positive manner. I am so glad I took the car there. Within a few hours they had diagnosed the issues and gave me both the upside and the downside to the required repairs. By the next day, I had a fully operational vehicle that had been properly repaired and at a cost that I was very comfortable with. The service is excellent. The guys are friendly and will provide their honest, detailed analysis of the job prior to any repairs. I could not be happier with the work done and won't look elsewhere for any service in the future. Thank you so much for

I have reviewed them elsewhere as well.... Brought my car for vibrations. I had previously did all…read moremy motor mounts with them earlier. Because of that, I didn't think it was the mounts so soon. I brought it to Volvo and even they said it was the mounts. I brought it back to them (Bennetts) and they revved the engine to test the mounts and denied it BUT reluctantly agreed to replace the trans mount and the front upper mount on the passenger side and order the parts. When I brought it back to get them done, they changed their minds and only replaced the trans mount which did not help. I brought my car to a shop that they (Bennetts) recommended because of a different issue that they could not handle.....Since the new shop had to remove the mount that Bennetts DIDN"T change to get to my other issue, I told them to just replace it, (at my own cost even though the old part was still under warranty and Bennetts refused to replace it), while they were there. Which they did at no extra charge for the labor...Low and behold, the car rides perfect with no vibration what so ever!!! It WAS the mount that Bennetts decided not to warranty and change after all!.... Poor diagnosis technique to say the least and they will find a way not to honor their warranty... This has been my experience and mine alone....Good luck!!!!

I am so happy with the service I received at this shop. I was in town for a wedding and my check…read moreengine light went on. I wanted to make sure it wasn't anything serious before I drove 10 hours back home. David put my worries at ease and gave me some good advice! He was kind, informative, and funny! I would highly recommend this shop if you're in the area. I was able to come by day of and get my truck looked at. It can feel pretty daunting to find a trustworthy mechanic in a city you're unfamiliar with and David is the real deal!

Our car overheated in downtown on vacation. Found this place doing a search on phone. Drove over…read moreand they took great care us! Got us back on the road. We went back the next day and had them flush and fill the car and double check it over. Best service ever !

I haven't had major repairs but Johnny replaced some parts a few times. The service is quick and…read morethe prices are really reasonable. Each time, he goes out of his way to help!

Okay folks, I don't know about these other reviews from some of the posts who seemed daunted with…read moreproblem after problem..SO Let's get to the point! Have a mint condition 2016 4 door Jeep Wrangler Sahara. Wifes Realtor vehicle for work. Started getting hot.. had it checked for coolant leaks.. and still running hot! Found Good Deal from word around town GREAT MECHANIC SHOP & GREAT PRICE! Well.. at 170k miles I decided to NOT GO YET with New Engine.. So Sat with Owner/Lead Mechanic Johnny.. He said Instead He'll Take off the Heads,change Timing Chain /kit, new HEAD GASKETS, New Valve Gaskets.. Replace Water Pump, Radiator. WOW..,"you can do all that Johnny!?" He showed me some of his work and very professional on detail & know how! Others for a new engine and install , I was looking at $6,500 to $8k Well bottom line I got it all done at Good Deal for $4,200 with New Refurbished Heads!! Within 10 days of meeting Johnny and giving the green light GO, I got the call to come pick up the Jeep. I was so excited, called the wife and off we went to pick up her Jeep. We herd the vehicle start up and purring LIKE A NEW ENGINE It's been 3 days and the wifes in heaven with joy! we not only saved nearly $2,500 + but we were impressed with the Professional Service you only get at the Dealer. AND for most of you JEEP lovers & other Car Enthusiasts who know HOW DIFFICULT it is to find a GOOD mechanic! We found him.. Unlike some of those high end Mechanics who'll take your keys and tell you 7-10 days before we can even take a look..Then pray it's not going to cost you an arm & a leg.. Johnny runs his service just like the Sign Reads.. GOOD DEAL AUTO REPAIR ! Thank you again Johnny! You're the best.

My cars steering column was cracked. They ordered the part, I made the Appt., took it in and they…read morerepaired it. It was an easy process and the staff was very friendly. It's close to home & nice having a mechanic close by.

What a great experience. I brought in an older Ford that had an engine warning light on that needed…read moreattention so that I could sell the car. They did an extremely thorough inspection of the car, much more so than punching in a diagnostic code. The cost breakdown of repairing their findings was very reasonable and I appreciate that they gave me separate labor and material costs. Both Cassie and Amanda on the phone and in person were outstanding, patiently explaining my options with no pressure or selling and with an incredible amount of automotive knowledge. If I could steal them both for my business I would. It feels good to have found an auto repair shop that I can trust.

BEST in TOWN I have been taking my 2010 Audi Q5 to the…read moredealership for regular yearly services and issues for the past 5 years in Nashville. Every time I walked out with a huge bill. Not that Audi dealership is not reliable but definitely they charge more. One of my friends recommended GPO and wholaa I cut my expenses in half with the same Amazing service. Randall and Shawn are amazing at what they do and NEVER try to oversell. I have been going to GPO for the past 2 years and HIGHLY RECOMMEND them. RELIABLE - ABSOLUTELY GREAT QUALITY OF SERVICE - ABSOLUTELY GREAT

I've taken my 2 BMW's to GPO and they are a very good shop. They are very knowledgeable on BMWs…read more I would recommend this shop.

Great service! Super kind people, Antonio and Corey took great care of my car. I'm not sure how…read moremuch calipers usually cost, but they fixed my car so quickly, I was happy to pay for it. One thing is, they don't take credit cards, (or they do, it's just a fee that goes along with it) only debit. Just preparing you! They were amazing. And the waiting room is nice and spacious too! They have Jesus Calling books in there as well as a Bible, so it was a pretty great experience all around!

Wursters has been servicing my Rolls Royce for over 3 years. They accommodate me whenever I need a…read morequick repair. They take pride in their service and it shows. They are knowledgeable and priced fairly. Mike is great and I highly recommend them