Y'all... I can't nor would I change the oil in my cars. But they do. End of story. Never had an…read moreissue, nor planning on it. Rachel is so kind and funny! Definitely makes you feel like part of the family. I will always recommend them because they stand behind their service.

I'd change the name to Home of the $22k oil change. They left a piece off my oil filter and caused…read moremy engine to slowly fail from no oil pressure. Replacement cost $18k. (It's only $22k if you try to take them to court). They took NO responsibility for their shoddy work and were totally uncooperative and unresponsive and offered no resolution. They are some Sorry Folks!!

You drive, you know that oil changes are just necessary. It's just ehat you have to do. I nornally…read moreuse this oil change service. Today my wait is longer than normal but they have more people tyan usual working in the bay. It's like I accidentally drove into a party. I hope they are careful and put everything back in place, you know the little things, like air filter, bolts, dip stick, etc. I do like that they are pretty standard in their check in and work procedures. Today it was 45 minutes with 25 being wait time but they told me that in advance. I love that they employ womeb also! Good value for $19.95.

Still sitting here waiting while SIX other cars were taken through before I even got into the bay…read moreafter being told to pull into Bay 1. Somehow Bay 2 and Bay 3 kept moving while I was completely ignored the entire time. No explanation, no apology, no communication whatsoever. Then after all of that, I get hit with a surcharge on the oil too. So not only was the service disorganized and disrespectful, it was overpriced on top of it. At this point I literally would have left if I wasn't boxed in between cars. Easily one of the worst customer service experiences I've had. You don't treat paying customers like they're invisible. Won't be back, and definitely won't recommend this place to anyone else.

Randy and Danny have been servicing our cars for over 20 years. They are honest and reliable. I do…read morenot use anyone else but them because they are the best.

Professional, honest and serves the community . Great staff as well. Prices are also reasonable.read more

I have reviewed them elsewhere as well.... Brought my car for vibrations. I had previously did all…read moremy motor mounts with them earlier. Because of that, I didn't think it was the mounts so soon. I brought it to Volvo and even they said it was the mounts. I brought it back to them (Bennetts) and they revved the engine to test the mounts and denied it BUT reluctantly agreed to replace the trans mount and the front upper mount on the passenger side and order the parts. When I brought it back to get them done, they changed their minds and only replaced the trans mount which did not help. I brought my car to a shop that they (Bennetts) recommended because of a different issue that they could not handle.....Since the new shop had to remove the mount that Bennetts DIDN"T change to get to my other issue, I told them to just replace it, (at my own cost even though the old part was still under warranty and Bennetts refused to replace it), while they were there. Which they did at no extra charge for the labor...Low and behold, the car rides perfect with no vibration what so ever!!! It WAS the mount that Bennetts decided not to warranty and change after all!.... Poor diagnosis technique to say the least and they will find a way not to honor their warranty... This has been my experience and mine alone....Good luck!!!!

We didn't do any work on my car. He didn't even bother looking up from the computer talking to me…read more The real answer was he told me to go to the dealership which is great but I don't want to go to the dealership. I don't wanna drive to Nashville. But really the bottom line was he was too busy and they could've just told me that.

had new spark plugs put in,also had oil change an new filter,put in new thermostat and changed out…read moreold antifreeze. i can't say enough about litchford's mobile mechanic,he did a GREAT JOB,I CAN HIGHLY RECOMMEND and will definitely being using them in the future THANK YOU VERY MUCH. GARY P

Great service! Mobile, so very convenient! Also very competitive pricing! Has done many repairs…read moreon my old truck and has all been a great job!

I called Murfreesboro Ford about replacing my keypad entry. They said 769 plus tax. CarTech was…read morejust a little over 500.00. I have used CarTech numerous times and they always seem to be less expensive than the big shops. He does quality work and stands behind it. I always take my 2 Ford Explorers to him if he can do it. Always a fair price for the same job. You can't go wrong using Scott and his crew.

I called on a holiday Columbus Day and had no appointment they got me in at 10:45 AM with A…read morealignment. Service, friendliness, any questions answered this is a business you can TRUST

We were directed to this shop from CarMax recently as a third party shop who could work our car in…read moresince CarMax's service shop was backed up. I had taken a car there a few years back and had a great experience so we chose to go here with our 2021 Ford Explorer. We didn't know that the company had changed ownership since getting my car worked on here and we had the absolute worst experience ever. The employees here have the worst communication ever and no one seemed to care that we were out a car for an entire month. We dropped off our vehicle on September 11th and JUST picked it up Monday October 16th. The issue was never fixed and we had to pay $800 because according to CarMax the shop didn't work the claim correctly and they could do nothing about it. Our car has the Max Care Bumper to Bumper warranty so the fact they directed us to a shop that doesn't know how to process claims and use the warranty correctly and left us paying $800 for our still broken car doesn't make sense to us still. The shop has the worst customer service and communication ever. We had to constantly call them to get any updates or information and of course only one person, Danny, knew anything about our car. He would give us info that they were waiting on a computer to be able to diagnose the issue and we understood that some things just take time to figure out. However, we were constantly told it would hopefully be done by the end of the week, every time we called for an update. If they couldn't figure it out they should have been honest so we could get it to another shop who had the technicians and technology to get it figured out. Danny was also so difficult to get a hold of. I spoke to him finally on October 9th, he said he'd call by the end of day with an update as the technician was supposed to look at it that afternoon and he never called. My boyfriend followed up two days later and Danny was off that day, the owners were unavailable, and no one in the entire shop knew anything about the status of our car. That was on October 13th, a full month after we dropped it off. The fact that no one had an answer or knew ANYTHING at that point was infuriating. We are BEYOND frustrated with this shop and don't want anyone to experience what we've had to go through. This shop lacks basic customer service and communication skills and our car is still not fixed! Think twice before bringing your car here, if I could give zero stars I would.

I stopped in twice in a three week span to get an estimate for a bumper. Both times I was told to…read morecome back because they was too busy to come out. I guess they have all the business they need.