1. Automotive Unlimited

    1. Automotive Unlimited

    0

    Everett, WA

    Automotive Unlimited

    4.7 (71 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 3 months ago

    Request a quote

    Response quality

    Excellent

    Response time

    2 hours

    Services - Automotive Unlimited

    Auto brake repair

    Auto engine repair

    Automotive Unlimited Photos

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    Reviews With Photos

    Bill
    Jayde L.

    So I heard about this place from Reddit as well as Facebook and they gave me the best quote over the phone before bringing my car in ($400) My concerns were needing an oil change and wanting my spacers taken off so that I didn't keep rubbing Everything seemed fine, but then they called me about 12 or 1pm and said that my lug bolts were broken and would need to be replaced and that I need new front brakes so they could also do those. I don't really have a choice about the lug bolts but he said he could just not charge for the labor for those if he's doing the brakes so I agreed We were now looking at about $700 They call me around 3ish maybe 4 and then they tell me they went to put my wheels on and realized the lug pattern didn't match my car and that they then realized that my spacers were actually wheel adjusters and that they had to be on in order to put the wheels on. So unfortunately they don't have smaller ones and they will have to put them back on So, the whole reason I came here was for the spacers. When they were taken off is when I'm assuming those lug bolts were broken, which is whatever. But once they were taken off, I'm wondering how nobody noticed that they weren't just spacers, especially being that this place has been around a long time and they seemed to have experienced mechanics. I also approved new pads, not new rotors, they threw those in there for over $200 plus the $70 for the pads, so maybe this is just their protocol but it would've been nice to have this explained. By the time I came to get my car, my bill was over $1000 but all I really ended up getting was an oil change and brakes. The rest was a waste of time On my way to my step mom's house, I noticed on the freeway, that not only was my car a lot more shaky, I felt scared so I pulled over, and it turns out that they rotated my tires, but my back rims have a bend on them, which is something I explained to them that the Toyota service department wouldn't do because they don't want the bent rim to be in the front and risk blowing while I'm on the freeway. So these people disregarded that. Not a huge deal, but just something I feel like was ignored Then on my way back from my step moms, I noticed that every time I was braking, my whole steering wheel was wobbling back and forth and there was smoke coming from what seemed to be my front tire area. I pulled over and I realized my brakes were smoking like crazy! I know there's a seal put on them before the box, so maybe that's why? Maybe it was melting so the pads were sticking? I got back in after 15 mins of cooling down and then tried to brake again and it was still happening. I needed to get home I was exhausted so I decided to just keep going . I ended up having to slam on my brakes (traffic) and then all of a sudden it was back to normal. However, then I started hearing a clicking noise. This noise has now happened all weekend but not consistently. I checked to make sure there's no nails or rocks in my tires, and there's not, so I called today (Monday) to let them know, and I will be bringing my car in tomorrow morning. Overall, I do not plan to return here, would not recommend this place, and feel like they saw the opportunity to rack up a bill because I'm a girl. Please take your $$ elsewhere.

    Front of the shop
    Jon P.

    Couldn't have been a more pleasant experience. Got a quote for the job, they did the job (saving me hundreds of $$ vs dealership) and no surprises. Will come back again and recommend to friends and family.

    Very professional shop (clean!)

    As someone that also works on his own cars and is relatively mechanically inclined, Ben and his team at Automotive Unlimited is simply incredible. I've also done work at auto shops out east before, and this shop is an exemplar of what an auto shop should be. I came through the area on a 6 week 10000 miles road trip back to East Coast and developed a wheel bearing noise when turning. VERY lucky to have found Ben and his shop, which managed to fit me into their extremely busy schedule to get me back on the road ASAP. There are a few things we as the customer really want from a mechanic/shop: 1. Honesty and fair pricing. Which Ben does VERY well. Easily less than half of what another shop had quoted me in just labor cost. 2. Quality of work. They took their time to diagnose my issue and inspected the car to pinpoint the issue. This is important because you never want to just throw money at the car by guessing the cause. You want to gather as much supporting evidence as possible, replace/fix that suspected part, then recheck. Lets just say Ben went above and beyond. He took better care/attention of my car than I probably ever would... as if my car is his baby 3. Customer service. They spent so much time explaining the problems to me in great detail, I'm genuinely shocked. Remember, I'm only passing by, so I am unlikely to be a return customer or be able to refer local customers to them, yet they took so much time explaining to me the cause and problem. They even showed me the worn out part and made the best course of action recommendations to me when they honestly had no obligations to. Transparency is very important so you know you're not getting rip off. I don't live in the area, otherwise, I know exactly where I would go next time I need a mechanic. If you're in the area-ish, this is the place you want to be. At the very least, you need to give them a call before anything else.

    The rumble of the Bumble!!

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    5 years ago

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    12 years ago

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    9 years ago

    Business owner information

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    Benjamin B.

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    10 years ago

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    9 years ago

    We have been bringing our cars here for years! Ben and the entire staff have always been great and make sure everything is fixed 100%

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    6 years ago

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    7 years ago

    This is the only place I take my car. Best customer service ever. Reasonable rates and very accommodating. Ben is the best!!!

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    Page 2 of 2

    Ask the Community - Automotive Unlimited

    Review Highlights - Automotive Unlimited

    I contacted Ben over Yelp for a pre purchase vehicle inspection and he responded quickly over the weekend.

    Mentioned in 32 reviews

    Read more highlights

    Brand-X-Customs

    Brand-X-Customs

    4.7
    (15 reviews)

    I had the pleasure of meeting Blair and starting my relationship with these very talented…read moreindividuals at Brand X who produce exceptional quality restorations. Owner Brandon Knowles treated me like family and Master Mechanic and restoration expert Chris Ingrahm completely rebuilt my dad's truck a second time to absolute perfection after a failed attempt over 5 wasted years, was blundered by a "close friend" to do the job. Chris has become a great friend, and car shows thus far have been a long overdue pleasure. This February Chris, who is now at a new custom shop in north Snohomish County following the closure of Brand X in late 2022, will be repainting my truck (same color minus the thin clear coat, overbuffing, and chips) to finish this lengthy resto-mod tribute build.

    Wouldn't take my stuff anywhere else. I had a motorcycle tank painted here years ago, and just…read morerecently a full Halo EFX "liquid wrap" done to my car. Product is fairly new, so Brandon and crew were meticulous and took their time. Blair's attentiveness and excellent customer service kept me updated and confident about the process the whole way through. I never felt rushed, or "upsold" into unnecessary costs on my vehicle. When the work was done, i couldn't believe it - it is FAR from the same car i brought in!! I only stopped staring at it long enough to write this review. Highly recommend - Total pros at what they do, and unbeatable service. Can't wait to bring them another project!

    Automotive Unlimited - autorepair - Updated July 2026

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