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    AutoNation USA Phoenix Avondale

    2.8 (55 reviews)
    Closed • 9:00 am - 9:00 pm

    AutoNation USA Phoenix Avondale Photos

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    Reviews With Photos

    New car glow
    Chlo M.

    Got my new mom car here and Jared and his team were amazing and so helpful! I've had it for 6 months now and it's been running perfect

    Shawn H.

    Braiden and Jacob took very good care of my wife with the purchase of her Outback. Tony in finance was able to get me a great approval and took excellent care as well.

    Agreed upon deal sheet.

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    1 month ago

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    10 days ago

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    Caroline D.

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    2 years ago

    My experience at auto nation was one of a kind. Abel was very knowledgeable and helpful in picking out the right car

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    2 years ago

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    Page 1 of 2

    Ask the Community - AutoNation USA Phoenix Avondale

    Review Highlights - AutoNation USA Phoenix Avondale

    “While going through the process of getting a car, I had Lilly Quintero and I loved how friendly and helpful she was through this whole process.”

    Mentioned in 2 reviews

    Read more highlights

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    EchoPark Automotive - Avondale

    EchoPark Automotive - Avondale

    (144 reviews)

    Julian helped me out today made it as smooth as possible appreciated the help selling my carread more

    I had a very disappointing experience at this dealership Echo Park Avondale, AZ…read more I scheduled a visit to test drive a vehicle I found online and arrived prepared to purchase the vehicle with my own financing already secured. Unfortunately, after spending more than 90 minutes at the dealership, I never even got to see or test drive the vehicle. My salesperson, Kim ( a dishonest,disheveled, incompetent ,ungroomed, inappropriate unprofessional man), repeatedly failed to provide basic information I requested. When I asked for the battery State of Health (SOH) report, I was instead shown tire tread information. It took approximately 40 minutes just to receive a copy of the Carfax report. He wanted me to look at his iPad when I asked for a paper copy. I was told the dealership could not locate the vehicle key because another employee, Hayden, had checked it out and was on lunch. I waited over an hour and a half for the key to be returned, but the vehicle was never made available. I was later told that I would receive a call once the key was returned. When I asked to speak with a manager, Austin came out and assured me that someone would follow up. As of today, I have still not received any communication from either the salesperson or management. I also requested a call from the General Manager and have not received a response. The only employee who provided professional and courteous customer service was Michelle, who handled appointment scheduling. Overall, I felt my time was not respected, communication was poor, and the dealership was unprepared to assist a customer who was ready to purchase a vehicle. Based on my experience, I would recommend that potential buyers do thorough research and ask detailed questions before doing business here.

    Larry H. Miller Chrysler Jeep Avondale - The new truck!!!

    Larry H. Miller Chrysler Jeep Avondale

    (308 reviews)

    We don't usually write reviews, but this was a 5-star experience worth sharing--Yelena Pavon and…read moreMario at Larry H. Miller Chrysler Jeep Avondale really stood out. We were searching for a 2026 Jeep Rubicon and couldn't find anything on the lot or even within 10 miles online. Yelena Pavon didn't stop there--she took the initiative to check the delivery lot and came back with the exact vehicle we ended up buying. That level of effort and dedication is rare and definitely deserves recognition. Mario handled the deal and was fantastic to work with. He was flexible, solution-focused, and found a creative way to include side steps, which we really wanted. You can tell he cares about making things work for the customer. Aurello Gonzalez in Finance made the paperwork easy--clear, efficient, and professional. The biggest surprise was the follow-through: Yelena Pavon personally delivered the vehicle to our home and picked up our trade-in. That's above-and-beyond service. We would absolutely recommend Yelena Pavon and Mario to anyone looking to buy a vehicle. This team truly earns your business.

    Extremely disappointing experience with the service department. I originally brought my vehicle in…read morefor recall work and was told it would take two to three days. When I returned to pick it up, my advisor, Esteban, could not locate my paperwork or vehicle and repeatedly asked if I was sure it was still there. Customer service later asked me to bring the vehicle back and promised the dealership would cover my rental. When I arrived, Esteban again seemed unaware of the appointment. After additional issues were found, he quoted me less than $1,300 and confirmed that their $300-off promotion would apply, bringing my total below $1,000. I authorized the repairs based on that price. When the vehicle was finished, I was suddenly told I owed $1,359.90, with no clear explanation for why the confirmed discount was not reflected. I also asked about a loaner and was told I would receive a call back, but that never happened. I was then told I could be responsible for additional rental days, despite customer service specifically promising rental coverage and the dealership's poor communication delaying the process. The entire experience involved conflicting information, missed follow-ups, an unexplained price increase, and very little assistance from my advisor. This is exactly why customers hesitate to use dealership service departments. Based on my experience, I would not recommend this location and will not return.

    Cactus Jack's Auto - Cactus Jack's Auto Used Car Dealership in Avondale

    Cactus Jack's Auto

    (20 reviews)

    Had went in looking for a new car.. had the car only 12 days and it broke down on the side of the…read morestreet with my children inside the car... when I tried to return the car I was told I would not be able to return or get my money back... worse company ever... stuck with a so called "brand new car" that I have to pay to sit at my house without them trying to help or pay for what is wrong with it... when we went in to speak to the sales person Rafi... horrible communication, skills, horrible people, skills, and horrible sales person... when asked for a manager kept being told I was not allowed to speak to them... I honestly would not recommend this place at all... if I can give this place zero stars, I would very unsatisfied... all they're gonna do is sell you a broken car and then make you still pay for something they sold you.

    I went with my bf so he can get a car Rafiki was the sell person. This dude did not care at all. We…read moreinformed him the tire was low on the car, he told my bf that he could go fix it himself. When was a precursor for what was to come. BF brought the car on Saturday, this was a last resort, the car broke down on Wednesday we called the dealership to pick up the car as he was literally down the street, no one helped( they told him they would send a tow truck it was never sent), we then used AAA to tow the car back to the dealership where they proceeded to give him the run around. Rafiki stated for my bf to call the finance department the finance department told the to deal with the dealership, this went back and forth about 4-5times until finally the finance department stated they would have the car checked out. The car did not get addressed until the next day. When they stated it was a bad battery, which is usually a quick fix just a battery replacement, but no it takes a whole another day for the battery . During this process no one cared at all. They could have took him in a room to try and figure things out but no they just did not care! He tried to explain the importance of it all, as he is the sole provider of his child and it is necessary for his work. No care and no accommodation for selling the junk car that broke down in 4days. Even if everything look bad for you and you desperately need a car find another place. They are a predator car dealership.

    AutoNation USA Phoenix Avondale - usedcardealers - Updated September 2026

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