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    AutoPlane LLC Auto Transport

    2.8 (11 reviews)

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    7 months ago

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    7 years ago

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    2 years ago

    Best communication, reliable delivery, so happy and can't wait to use them again for our next move.

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    SGT Auto Transport

    SGT Auto Transport

    3.0
    (671 reviews)

    SGT found a carrier for my pretty quickly. The carrier contacted me and we arranged a meeting…read morepoint. Loading was pretty quick and easy (for me). The carrier had to pick up other vehicles and several other locations and took a fairly circuitous route to get my destination. But everything arrived within a few days of target. Overall, my first experience w long haul trucking and I would do it again.

    RUN FOR YOUR LIFE! I…read morewas given the run around every which way from the moment I booked this service to the moment they dropped my car off. No communication whatsoever. Terrible customer service. They just want your moneyOnce the check clears, they don't care about what your experience is. Once SGT, the broker, contracts your car off to another vendor they are hands off and don't have any answers for anything. I could never get a hold of the vendor who shipped my car, and when I did they always sounded confused about who I was and why I was calling. No one ever reached out to me first. Never. The only way I knew what was going on with my car was if I called first. I was lured in with the VERY low quote, the lowest I could find, just for SGT to tell me on the day of my scheduled pickup that not only could they not pickup my car in the 3 day timeframe I was PROMISED, but it would be an additional $300 that I had no choice but to pay. Jesus Christ, I haven't had such a terrible experience with a vendor in such a long time. I had a VERY stressful move across country, and they did absolutely nothing to make this any less stressful. If you are able to pay a couple hundred more dollars upfront, RUN, don't walk, to another vendor.

    Knickerbocker Auto Transport

    Knickerbocker Auto Transport

    4.8
    (60 reviews)

    Eric brokered my auto transport and I could not be happier. I had my 2018 Audi A6 transported from…read moreRichmond, VA to Tacoma, WA. The carrier arrived on time and the vehicle arrived safely. Would recommend.

    I would have loved to give Knickerbocker a positive review. Initial calls with Eric were great. He…read morewas super responsive and even though there were some challenges (drove to the middle of nowhere New Jersey to drop my car) it was a reasonable price compared to others. Issues were threefold: - Eric basically represented and used a facility that does its own direct auto transport. When questioned (because they were cheaper) he highlighted his business as better due to a number of factors. None of these ended up coming to fruition. - the Rando he got to transport my car was horrible. Lack of communication or updates. Ended up delivering the car two or three days later than promised (meaning I missed being able to inspect the car). And throughout the process was full of lies regarding arrival time and why he wasn't delivering on time. - car was damaged during transport but because I was out of town for 2 months after the fact and wasn't able to confirm and share this with Eric (because it was delivered late) I had no recourse for costs to fix the damage. - finally, In reviewing his end of year books, Eric got confused about a voided transaction (I had been charged twice initially and there was a void in his books). He assumed that it was me doing it due to my dissatisfaction and charged my credit card again without confirming the issue with me. He left messages while I was in a meeting and then charged my card without confirming. When I called, he apologized for his angry action but for someone who highlights professionalism amongst his traits, I feel this was way out of line. I was going to just leave things as is and not write a review and leave things as they were in August but given the action he took today I felt compelled to warn others.

    AutoPlane LLC Auto Transport - vehicleshipping - Updated August 2026

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