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    3.5 (2 reviews)
    Open 9:00 am - 4:00 pm

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    4 years ago

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    Diamond Jim's Auto Sales

    Diamond Jim's Auto Sales

    3.1
    (12 reviews)

    Unexpectedly Surprised! Jim, aka Turk, the 2nd generation…read moreowner of Diamond Jim's is a 10 out of 10 and if the scale was out of 100, he would be a 100 out 100. Here's my story: I have had over 35 Corvettes and had been looking for a 2015 Corvette - Daytona Sunrise Orange Metallic - convertible - 7 speed manual for 18 months and finally found one and it was at Diamond Jim's in Milwaukee, WI. I called and spoke with Jim and he suggested that we FaceTime and we did for it a good 20 minutes. Car was great except the tires were a little worn ... not a problem ... I put a deposit down and scheduled a flight from Southwest Florida to Milwaukee with the plans of driving it back 1,430 miles! I have never flown cross country to buy a car before so I was a little nervous to say the least. We arrived at Diamond Jim's and met Jim ... the car was everything he said it was and better (fair price too)! This is when things turned to the unbelievable and quiet frankly, shocking ... Jim said he felt uneasy selling me the Corvette with the slightly worn tires so he replaced them with brand new OEM exact factory replacement Michelin tires!! I have another, identical Corvette and recently replaced the tires on that one for a whopping $2,000!! Jim apologized for not giving me a full tank of gas (it was 1/2 full) ... I said, "Let me see, a full tank of gas or $2,000 worth new tires!!" He laughed and said the construction in front of his dealership prevented him from filling up the tank! He's a true gentleman. Then, to add to this amazing person that I just met, Jim called us about 2 hours later during our drive home making sure that we were doing OK!! Lastly, we plan on buying another car within the next year and there is no doubt that we will call Jim, take his word for the description of the car, pay for it and ship it to Florida ... we drove the 1,430 miles in 28 hours and we don't plan on doing it again! I have been buying cars since the late 1970's and I have never had a better experience than I did with Jim at Diamond Jim's and I give them the highest recommendation possible!!

    I initially wrote a negative review but now I must report my faith in Diamond Jim's has been…read morecompletely restored. They reimbursed me for my issue to my complete satisfaction after only a few days from my complaint Kudos to this dealership for doing the right thing!

    A & A Transmissions

    A & A Transmissions

    3.4
    (8 reviews)

    I am fortunate for A&A who successfully installed a used transmission today to revive my 06 Honda…read morePilot, Frankenstein. Keep in mind that they take up front payment to offset any liability given the transplant doesn't take. There were some hiccups that could've prevented the feat but the transmission provider, Randy and the rest of the A&A team pulled it off. Appreciate the help and would recommend to people willing to take unconventional routes to repair their older model vehicles.

    I didn't listen to the negative reviews. I just had it dead set in my head that the bad reviews of…read morethe service wouldn't happen to me. Took my car in, they had it for 4 hours. They called me and told me it was done. They must be miracle workers if they can pull, rebuild and re-install a transmission in 4 hours. I got the car back, and it was worse than when I dropped it off. Now instead of banging into 2nd, it was a long soft shift (probably burning the torque converter up). They said it would "wear in" and the problem would clear up. I owned the car for 15 years, and it never was "fine" after that. I also noticed at that time, that they put a hole in the coolant line, to which they charged me another $195 to fix even though I'm certain it was their fault. About a week later, I noticed that all they did was put on about 50 cents worth of rubber hose and 2 clamps and charged me $195 for that! I literally scrapped the car because they ruined it. Why I didn't just pay more and take it to ETE I'll never know. Never, ever again. RUN!

    Serra Toyota

    Serra Toyota

    2.3
    (112 reviews)

    Shout-out to Lamar, who was very patient, professional and knowledgeable when we came to the…read moredealership to test drive a used Toyota Camry we found online. No pressure from Lamar or the sales manager (think her name is Heidi). Pricing was fair, but not a deal.

    They just recently was purchased by Serra Automotive Group…read more Bought my Camry here when they were Don Jacobs. Came in this time for a recall, oil change, and tire rotation. Had a 7:00 appointment. Much of the operation is the same as when it was Don Jacobs. This dealership is not as large as some of the other ones in the area (Wilde, Brookfield, etc), but I have felt like they try hard to keep up. I "think" they did a good job. But took way to long, longer than they had promised. Even though I was the first car in the garage at 7:00 am. It took 6 hours for the work. And because of the delay, I had to get a shuttle home, with added another hour of my personal time. If they had given me a timely update (about the delay) I could have gotten a ride home on my own. When I picked up my car at 6:00pm, I discovered that they no longer have a cashier. So I had to wait another 15 minutes while a Service Writer was freed up to process my payment, and give me the keys. And even though they did the Multi Point inspection, they never went over the results with me. (looks like my Front Disc Brakes are in the "yellow" range). Not their best showing. Hope they figure things out.

    Autoplex - usedcardealers - Updated June 2026

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