We bought a car here and Jose Fernandez never paid of our trade in. He said he wanted to make…read morepayments on it till he gets back on his feet. Buyers beware !!

After searching for the perfect car all weekend long I'm SO glad google sent me to JMC auto group…read more Their service is exceptional. I sent them a message on Facebook asking if a particular car was still available and not even 2 minutes later I had a response from both Jose and Julie. After making my way down to see them, the second you walk into their office you're greeted by a wonderful sense of home. Their office is perfectly decorated to ensure your comfort. Makes you want to take a nap! The entire process from test driving to financing was a breeze. It was my first time buying a car so Jose made every effort to make sure it was flawless. I would definitely recommend Jose and Julie to my family and friends and everyone else! Thank y'all so much!!

Echo Park and Julian are wonderful!! He made the process simple and easy to understand, he was so…read moresweet and kind throughout the entire process. We saw a car we were interested in online and were able to come into the dealership and test drive it the same day. Everyone at the dealership was approachable and welcoming. And the best part was my kids were able to play, eat snacks, and read while we were going over paperwork! My mom bought a car from Echo Park as well back in 2020 and had a great experience then, which is what brought us back this time as well. And when the time comes further down the road we will definitely be back a third time! Thank you Julian, you are the best!

I should have known better, phone reception was horrible at this location and wasn't able to look…read moreat yelp reviews. Rushed to make 3:30 appointment. Got there and waited 40 minutes before we were approached by sales rep. We are from out of town and only went to Echo Park because of their seven day return policy. Time to find out it doesn't apply if you have a trade-in. Also, if it exceeds 250 miles that dishonor the seven day return policy as well. Plus a $700 protection spray that MUST be purchased on all vehicles. At this point 99% chance I wouldn't get a car here. Just waiting to get trade in value and "bottom dollar" Sales manager is quite deceptive, brash, emotionless in his dealings. We fell into the old wait wait wait wait wait and wait longer game with this cast of clowns. Problem is the longer I wait the more furious I get. The presentation took past 5:00 PM. Which means we couldn't go to the bank and get a cashiers check., as they will only accept $5000 on a debit card, which forces you into financing - go figure. Example of their magical math. Sticker price on the car was $23k, had a $4k trade in, bottom line was $22k - GOT MY KEYS FROM MY TRADE IN AND WENT HOME I couldn't get the bottom dollar until I got my keys and was leaving after a 30 minute wait ! When I'm leaving , suddenly they run to me with a laptop and the spreadsheet with the cost - screw them and the utter waste of time at this trash hole!!!!! Only a fool would deal with Ben and his cast of clowns

Just went through to get car wash I understand they want you to purchase membership but no means…read moreno! Especially after 5/6 times This guy was literally half way in my truck and made me feel very uncomfortable and he was calling me girl like we friends are something very very very unprofessional!!! It's okay to ask but be respectful and respect people boundaries! He's working the outside lane ! Need more training definitely! I like getting my vehicle done here good quality but not if being bombarded about membership every time ! I miss the old owners already never dealt with these issues

Change to BLUE WAVE. Terrible car wash. The owner/name…read morechange was Leon Springs car wash. Brushes and cleaning of vehicle was awful. I will cancel all my vehicle memberships at this "new" poor cleaning car wash.

Really decent dealership you have to come experience it for yourself…read more. The staff is friendly and awesome and they even have rental services! You need to come check out this dealership and ask for Rudy when you do. Very happy with my time here.

Great service! Got my car in and out super fast! Great people to work with! Had some damage on my…read morecar and he came all the way to my door step to give me a quote on repairs.

From the owner: Gonzalez Garage 100% Wreck Omended !! where everything's fixable if the customer is on a budget!!…read more We do all kinds of body work, paint, fiberglass work, frame work, welding quarters panels, you name it!! we take insurance claims we don't charge deductible under 500$ From fender benders to totaled cars, if a collision center said its not fixable we will fix it for you !! Feel Free to contact me and get an estimate on your car at no Cost;)

My wife and I recently bought a new Lexus for her at Northpark Lexus at Dominion. It wasn't a…read morepleasant experience. The car we bought is nice; this review is only about the dealership. When we sat down with our assigned salesperson, he asked if I wanted to trade in her car. I asked what they would offer. He briefly stepped away before returning to present the offer. I didn't think he was gone long enough for someone to appraise the car. I had previously checked the trade-in value, so I knew about what to expect. Their offer was a laughable, lowball offer. I then went to Auto Nation, Carmax, and Carvana. All of them offered to buy it at the trade-in value. I told that to our salesperson and asked him to ask the used car manager to reconsider his offer, and this time look at and drive the car. He then increased his offer to a reasonable amount. I shouldn't have had to go through the trouble to get other offers. After we bought the car and were about to drive off, I was handed one of the license plates and told they didn't install it because front plates were no longer required. That didn't sound right, so the next day I checked with the DMV and was told they were required. I told our salesperson what I found out, and he said they were told by management that they were not required. I went to the service department and they installed it. When I sat down with the finance and insurance manager to do the paperwork, I was charged for a license. Our car had military plates and there was no fee for them. I told him we shouldn't have to pay for them. He was adamant that we did have to pay for them and said I could go to the county tax office and apply for a refund. Given the handling of the trade-in offer, the misinformation provided regarding the front license plate, and the excess charge for licensing, I felt it was important for the general manager to be informed of my experience. I requested a meeting with him. I explained my experience. He was somewhat apologetic and said I wouldn't have to go to the county tax office for a refund, his office would send it to me. He also said at the next sales meeting he would advise the salespeople that a front license plate was required. A month after we purchased the car, we hadn't received the car's title nor registration. I called the DMV to find out why the delay. I was informed that they had not yet received any documents from Northpark Lexus. I called our salesperson to find out why they hadn't sent the documents. He said he would check and call me right back. He didn't call me. A few days later, I sent him an email and that was not answered. I decided to just wait. Finally, about two months after we bought the car, the title and registration arrived. As I expected, I wasn't charged for the license, but I was charged a fee for late receipt of the documents and another fee for late receipt of sales tax. So, as it turned out, the money Northpark charged me for the license paid all the late fees. I emailed the finance and insurance manager and copied the GM to let them know I wasn't billed for the license and requested the refund that the GM had promised. It has been approximately one month since I sent the email, and I have yet to receive a response. Had I known then what I know now, I would have likely bought the new car from a different dealership. I never imagined a prestigious dealership like Northpark Lexus at Dominion would have been so unprofessional.

Great service and customer support. I recently called a service manager (Robert) with some…read morequestions and he called me right away to answer my questions. We're Lexus customers for life!