Amazing experience with Phat Auto, normally I avoid dealers because trust issues lol. I appreciate…read morehow everything is very transparent and Jue auto did an inspection prior to purchase. I'm so in love with this baby!! It's a dream car from 2002. I highly recommend and what an incredible experience

Phat is the most amazing guy. He used to work as a master technician for Toyota for many years and…read morethen started his own buisness. He is one of the nicest guys and I trust him with our cars because of how honest he is with the work that needs to be done. He also really funny and humble. I was referred to him by several friends. Phat only services people referred to him so you can't come to him unless you are refered by a family or friend who already goes to him. His main buisness is fixing up cars and reselling them. Please check them out if your looking for cars to purchase.

I highly recommend Longo Toyota! This is our 4th Toyota purchase from Longo Toyota, and the service…read morewe continue to receive is always more than expected. A special thank you to Shawn Castillo, Digital Sales Manager. Shawn stayed with us throughout the entire process and was always positive, professional, and helpful. We never felt rushed or pressured at any point. He made the whole experience easy and comfortable. Thank you, Shawn, and the entire Longo Toyota team! We'll definitely continue coming back.

The whole process from ordering to delivery was a great pleasure…read more My sales lady Dalina Reyes was always helpful and kept me informed through the whole process

Alyssa was extremely friendly and helpful in obtaining a new Honda today. Quick and hassle free…read more I highly enjoyed the service.

I had an amazing experience buying my Honda with Alyssa! From the very beginning, she made me feel…read morecomfortable and helped make the entire process easy and exciting. She was able to get me exactly what I was looking for, and thanks to her hard work, I was able to drive away with my new car that same day. She was just as excited as I was throughout the process and even brought out a big bow for my car so I could take pictures with it and remember the moment. Amer in Finance was great to work with as well. He made the financing process smooth, explained everything clearly, and was very helpful. Overall, everyone was so friendly and helpful. Big props to Alyssa for making this such a wonderful experience. I highly recommend asking for her if you're looking for a new car, you'll be in great hands!

Recently sold my vehicle here and received a fair offer, amazing service, and made the sale as…read moreseamless as possible even offering as much help as possible to make sure I was comfortable with the sale. They are not like other retailers that give bad offers and ask you to deal with it. They are very reasonable and are willing to negotiate for the right car. Shout out to Tyrel and the whole vehicle acquisition team. When I arrived to the facility for the sale, everyone at the facility greeted me and treated me like a customer. They made me feel at home even if I wasn't buying a vehicle. Shout out to Mike. I don't write reviews often but I had to for this dealership by the way I was treated and respected. If I am ever in the mood for a Honda, I am coming straight here and they definitely made a future customer.

I wanted to update my review because I appreciate how the manager and my advisor handled my…read moreconcerns. Once I brought everything to their attention, they were responsive, stayed on top of the situation, and made sure the issues with my car were taken care of, including replacing the fuel door actuator. I was definitely frustrated with the situation , but I appreciate that they listened, communicated with me, and worked to get everything resolved . In the end, they took care of the issues and made sure I was satisfied with the outcome. Thank you to the manager and my advisor for following through and helping turn a frustrating experience into a better one

Honestly, have to change my opinion on these guys. Got two cars from these guys and one of them has…read morea bunch of oil leaking all around the engine. I should've had a mechanic check this one before I purchased. Can't even get a proper engine inspection from these guys before selling what a joke.

I like this place because they don't swarm you and use high pressure tactics. The process is very…read morestraight forward with no hidden dealer fees.

I called to make an appt. to look at some vehicles I was interested in from viewing them on their…read morewebsite. I asked to come in on Sunday when I was told they were not open on Sunday but he would meet me at the lot at my request, nice. I met with Alfredo an older italian fellow who was very helpful. I decided on the 2001 benz and since he was the only person their he phoned his manager to run my credit and get me a deal, once a deal was agreed upon he drove in on his day off and completed my contract paperwork. On top of that they gave me what I wanted for my trade in and I only put down enough for tax and license in cash. I would definelty buy from them again....oh and bonus my finance carrier requires a warranty that I was hoping for so added security on my purchase.

Terrible ! bought 3 cars from them all UNSAFE! and kept breaking down. They underplay and white…read morewash things, manipulate and charm you. I see these positive reviews below... I dont believe these came from real customers...

I couldn't be happier with the service I received from Yury and the entire team at BMW of Monrovia…read more I recently purchased a 2026 i4 eDrive40, and the sales experience was outstanding from start to finish. I highly recommend this dealership to anyone considering a BMW--they truly make the process smooth and enjoyable.

Placed an order for parts. Turn around time felt reasonable. Be sure to check all the items are…read moreprovided to you. I was walking out when I decided to double check order and realized half the order was not included. Typical salesroom floor, with a bunch of guys chatting it up. No greeting at the door. And def no help offered with all the parts and BMW bags I was carrying. They treat u great when you are in negotiations to buy a car because they want that sale, but you are back to peasant after the sale.

Positive is that Ivan took very good care of us and provided exceptional customer service as we…read morewere purchasing our car. He made the time go by fast with good conversation and laughs. Ask for him and he will definitely take care of you. The issue I had was during the appraisal because I was presented with a value which was $2,000 less than the online value. This was primarily due to a very small dent in the inside door jam because of the seat belt buckle got caught when I closed the door. The appraiser noted that it was structural damage?!!? Ivan even admitted that the car was pristine otherwise and even suggested that selling it to a private seller might be better. No budging on the value of the appraisal or the price. I could've walked away but the very low mileage of the car we were buying was too good to pass up.

Two test drives, 2 disappointing experiences. The imperfections photos on the website do not match…read morethe high amount of damages on the actual cars. Misrepresentation. Tried to give this feedback to the manager, but he never came over to talk to me. Do not recommend the Carmax experience.

I had an excellent experience purchasing my truck thanks to Joseph Baeza and the entire team at…read moreEnvision Toyota of West Covina. Joseph was extremely professional, knowledgeable, and helpful throughout the whole process. He made everything smooth and stress-free and got me in and out quickly with my dream truck. The dealership itself was very clean, organized, and welcoming, and all of the staff were friendly and helpful from start to finish. I truly appreciate the great customer service and the effort Joseph put into making sure everything went perfectly. I highly recommend asking for Joseph Baeza if you're looking for a new or used vehicle. This definitely won't be my last time buying from this dealership. Thanks again for the outstanding experience!

Bait and Switch. Had worked a number over call and text and when I got there, I was told that they…read morecouldn't honor the price. Wasted an hour driving there and more insultingly, the sale person had the balls to thumbs down the price after I got there. This took place back in 2024.