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    L A Motors

    1.8 (9 reviews)

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    Norm Reeves Honda - Visit us today!

    Norm Reeves Honda

    (2.8k reviews)

    Coming from a Local Auto Shop Owner. I had a great experience at Norm Reeves Honda Superstore. I…read morebrought in my personal vehicle, a 2010 Honda Accord because a safety recall was showing up and was preventing me from completing a brake and lamp inspection, even though the recall did not actually apply to my vehicle. Genaro provided fantastic customer service from start to finish. He was professional, knowledgeable, and took the time to help resolve the issue quickly while I waited. Unlike another Honda dealership that wanted me to leave the vehicle for several days, Genaro was able to get me in and out the same day and made the entire process simple and stress-free. It's refreshing to work with someone who values a customer's time and is willing to go the extra mile. I truly appreciate the prompt service, clear communication, and reasonable approach. If you're looking for excellent customer service at a Honda dealership, I highly recommend asking for Genaro. Thank you again for making what could have been a frustrating situation quick and easy!

    I recently purchased a car for my wife and had a great experience working with both Richard in…read moresales and Miguel in finance. Both were extremely patient, professional, and they really took the time to understand my goals. I can be a bit difficult at times, but they understood the assignment and handled everything with patience and made the process smooth and stress-free. Their knowledge and customer service truly stood out, and it's exactly why I'm giving them both particularly a five-star rating. They've already proven to be instrumental to Norm Reeves Honda in West Covina, and I plan on purchasing another car for myself from them soon. The dealership was clean and well organized,.My vehicle was delivered on time. Washed, waxed and most importantly, my wife loved it. We are very happy with the purchase and overall experience. My wife and I highly recommend working with Richard and Miguel.

    CarMax - Sons new ride. Tim Z was really helpful sales associate

    CarMax

    (813 reviews)

    Positive is that Ivan took very good care of us and provided exceptional customer service as we…read morewere purchasing our car. He made the time go by fast with good conversation and laughs. Ask for him and he will definitely take care of you. The issue I had was during the appraisal because I was presented with a value which was $2,000 less than the online value. This was primarily due to a very small dent in the inside door jam because of the seat belt buckle got caught when I closed the door. The appraiser noted that it was structural damage?!!? Ivan even admitted that the car was pristine otherwise and even suggested that selling it to a private seller might be better. No budging on the value of the appraisal or the price. I could've walked away but the very low mileage of the car we were buying was too good to pass up.

    I went in, afraid of what I was going to experience walking into a dealership. I even took a friend…read morejust in case someone tried to pressure me into something that wasn't just right... Ivan, you made my experience hopeful and smooth. You reassured me you weren't here for the money but to help me get what made me feel me! Once I took the car home, he still checked in on me to make sure everything was going smoothly. Unfortunately, I did have to return the vehicle within the 10 day mark BUT within 5 hours, Ivan was able to find the same exact car, same price, same mileage and had it delivered to Duarte. He literally rolled the red carpet out for me and I couldn't be more happier. Thank you Duarte team, thank you Ivan.

    Envision Toyota of West Covina | Sales Showroom - The new showroom on Citrus just off the Interstate 10 in West Covina

    Envision Toyota of West Covina | Sales Showroom

    (1.5k reviews)

    I had an excellent experience purchasing my truck thanks to Joseph Baeza and the entire team at…read moreEnvision Toyota of West Covina. Joseph was extremely professional, knowledgeable, and helpful throughout the whole process. He made everything smooth and stress-free and got me in and out quickly with my dream truck. The dealership itself was very clean, organized, and welcoming, and all of the staff were friendly and helpful from start to finish. I truly appreciate the great customer service and the effort Joseph put into making sure everything went perfectly. I highly recommend asking for Joseph Baeza if you're looking for a new or used vehicle. This definitely won't be my last time buying from this dealership. Thanks again for the outstanding experience!

    ONE OF THE WORST PLACES TO PURCHASE VEHICLE! If you can…read moresave yourself clarity & peace of mind please DO NOT COME HERE! I purchased a vehicle on January that I had an eye on Toyota Tacoma 2019. It was a specific model that I was looking for and Envision Toyota of West Covina had the vehicle on stock. It was a pre owned certified however there was a Toyota. Warranty to its name so I felt as though even if it was used I would be in good hands since it had this type of warranty and keep in mind Toyota has always had good reputation. As soon as I come in I was assisted by a very rude and nonchalant sales person named Temo which he needs to change his attitude towards his clients if he wants to enhance better client satisfaction. Always always do your own due diligence before purchasing a vehicle!!!! We did a test run and my husband noticed a sound and we did mention to Temo our concerned that we would not purchase the vehicle unless it would be taken care of. Since they are so desperate to make a sell of course they would comply and fix the belt that was ringing. Honestly that should have been my first red flag but I wanted to give the benefit of the doubt so I proceeded with the purchase afterwards. It has almost been two months since purchasing this vehicle and it had begun to make a thunder noise with a Shake to it every time we began to press the gas pedal. We suspected it would be transmission so we decided to call in for service and make the appointment for this car to get checked out. Afterwards we did get confirmation that it was the transmission failing. How is this possible? I have no idea. At this point I was so upset with the whole situation and just could not believe that they would sell and advertise a vehicle that was clearly having problems from the get go. Shoutout to David for being awesome he is the Service Manager I believe and I felt that he handled the situation as best as he could but this is when it gets even more ridiculous. He lets me me know that the Tacoma will be in service and that I would be provided with a rental for a week or so which is under the Toyota warranty. So fine I accept the offer and continue with the process of getting this sorted out. The following week he calls me to let me know that they don't have a transmission part available for me until late April. Can you imagine being left stranded with no car, still expected to the make the car payments and on top of that be fully responsible to cover your ass for rental expenses. Now tell me if I'm in the wrong here? I don't think so. This whole experience was a complete shit show and honestly I would never recommend anyone to come this location. There is so much more to this story but I think this can give you an idea of how bad it is here. Don't bring your vulnerable family members here unless you will be able to advocate for yourself or for them. Everyone is unprofessional and unorganized here.

    L A Motors - car_dealers - Updated June 2026

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