Very kind man who runs the place. Leo is very helpful and sweet. We had a vehicle break down and he…read morehelped us out while we were looking at our repair options.

they dont buy old cars then wht the hell do you do , waste ppls time the guy answers an you cant…read moreunderstand him an i ask about selling my car we dont by that old a car ,,,,

The location was posted here incorrectly. I called to verify the location, as it took me to the…read moreKroger parking lot. Gregory, the sales associate, was truly helpful in redirecting me and getting me to where I needed to go. Upon arrival, he also ensured proper equipment and installation as needed. He was superb. Correct location: 6006 S. Cooper Service - spectacular Cost - within reason Location - great I will certainly revisit again for my auto needs. They've gained a customer for life.

Stay away, far away!…read more I took brake rotors to this location to get turned. The easiest things to machine of any part I know of. This location couldn't do the work their machine was down. They were taken to Debbie lane store but this store didn't have a Toyota attachment. Off to Matlock / I20 and there the rotors were destroyed. Gouges were cut and the "finished" area was so rough you couldn't run your fingers across it for fear of metal splinters. One clerk remarked "what do you expect it's metal" then walked away. The 2nd clerk said "install them and they'll smooth out in 50 miles." I'm skipping all O'Reilly stores in the future!

Hands down one of the best car buying experiences I've had! RENAE was AMAZING!! She was so…read moreprofessional, kind, and easy to work with. She helped me to find a car that I was really going to be happy with. Roger in finance was equally great and made sure everything went smoothly. I felt taken care of from start to finish. He was very knowledgeable and helpful with the process! Thank you both for such a great experience! I will absolutely be recommending people to come here! And to ask for Renae!!!! Say hello to my baby Nesta the Nissan #iykyk #acotar

I recently took my 2019 Nissan Rogue to Don Davis Nissan in Arlington, TX, for what I thought would…read morebe a simple oil change and tire rotation. Was I wrong. They've apparently shifted to these "maintenance packages" only, and gone are the days of a la carte services. I was pushed into their Basic 30,000 Mile Interval Service Package for a whopping $499.95, even though my car is at around 59,000 miles and I've been handling a lot of this stuff myself. It felt like I had no choice if I wanted anything done at all. Let's break down why this was such a rip-off. The package includes things like replacing the key fob battery at $12.00 - seriously? I can buy a pack of two Duracell CR2032 batteries online or at any store for under $5 and swap them myself in seconds. Then there's the cabin air filter at $47.45; aftermarket options are available for $15-25, and even OEM parts online go for around $20-30. The engine air filter was $29.95, which is still marked up compared to $20-ish elsewhere. I already changed both filters and the fob batteries recently, so why am I paying for duplicates? The brake fluid flush was another unnecessary add-on in this bundle. I had my brake pads replaced back in 2024, which included a flush then - no need to do it again so soon, but it's baked into the package. And what even is this "Vehicle Protection Service" tacked on? From what I can tell, it's some vague multi-point inspection or extended protection plan (like Nissan's Security+Plus), but it feels more like protection money to the mob - pay up or your car doesn't get serviced. Their brochure lists it, but it's not clear what real value it adds beyond basic checks I could do myself. Yes, I know that I could have went to a oil change business. Pain Points: - Key fob battery: $12 (I can buy two Duracells for $5 and replace myself). - Cabin air filter: $47.45 (available online/OEM for $20-30). - Engine air filter: $29.95 (marked up from $20 elsewhere).

I was sent to this location by another store to get new wipers. Unfortunately, I was given the…read morewrong availability and pricing when I arrived. Nevertheless, the male employee who serviced me helped me pick the correct wipers and installed them. I was in and out within 10 minutes!

Came in to get my battery checked and Dani tested it and let me know it was no longer good and…read moreinformed me I still had warranty on it. She changed it out promptly and made sure my car was up and running again!! She did an amazing job!

I have been greeted as soon as I entered the store. They had what I wanted at a reasonable price…read more The installation started on time. Everyone in the store was friendly, courteous and professional. They offer the type of service that's really hard to find now

Got some nerf bars to make things easier for my wife and son to get in and out of the truck. The…read moreemployees are great and very knowledgeable when it comes to the products they sell. Install was great as well. Highly recommended.

As good as any Autozone around. They have most parts I've needed in stock and are friendly and…read morehelpful. They have a few people in store most times. Always a short wait.

Jairo is an amazing manager! I don't know too much about cars and he made my visit to switch out my…read morebattery super easy. Great customer service from him and he even changed out my battery for me. Will definitely always come here for anything i need.

Came to get some parts for my 2007 Mazda Miata MX5 and Juan took good care of me. Great family…read morebusiness, come check these guys out!

Nice friendly staff and great prices wide selection easy to find location, would recommend to anyoneread more

My first call for autobody parts. I don't have to pay shipping like the online companies that…read morecharge more in shipping than the bumpers and I get it within a few minutes. As far as the comments saying everything is slow-I can only imagine the inventory they have back there that they would have to go through to get the specific parts they need to pull on the spot. Then add customer after customer and it would get backed up. But for the prices, I'll wait. Before you install parts-test fit and double check what came off the vehicle is the same. That's going to be your insurance that you received the correct part. Different trim levels of different cars will have different parts. Check your stuff, that's your responsibility, not Certifits.

Over charging on parts and terrible customer service. 100% DONT recommend!!!!!!!!!!!!!!read more

10 Stars for manager Dennis and Corporate manager Mike. After another O'Reilly location told me…read morethey "couldn't" (wouldn't) change out my battery, I went back to this location where I had got my battery 3.5 yrs ago. The only reason I had went to the other location was because it was closer since I had moved and I was driving around with a bad battery. After they denied me, I went here to the Matlock location and they took care of me without complaint. Yes, it took a little more effort, but they did it with a smile, and kindness. I'll never go to another location again! THANKS Mike and Dennis. Oh, and Mike is "Corporate", But he willingly got the removal started until Dennis could get out after getting other customers that had come in taken care of. Great customer service here.

I went in to ask for a check engine light check, employee handed me the device and told me to do it…read moremyself. When I said I don't know how to use the machine, he tried teaching me instead of coming out to do it. Very unhelpful, worst customer service!