Wow, the service here is on another level! The short version - They are caring, honest, thorough,…read moreefficient, and really put clients first while communicating every step of the way. The long version - I had a bad experience at a different shop where my first call was great but my on site experience was terrible so I decided to call around. Cody answered and really set the tone for a wonderful experience. He was kind and accommodating, but I was still skeptical. So I showed up and was greeted right away even though a handful of people were already in line. As another employee walked by, he also greeted us and let us know it would be just a couple minutes. The place is bright and clean with a very comfy waiting area that includes drinks and snacks. The line moved quickly and Mike was the one who checked me in. He took the time to find out what my concerns were and asked questions to get as much info as possible for the tech. Even with other clients there, Mike gave me his full attention and didn't rush, yet everything was efficient and thorough. You can tell he genuinely cares about helping people and that's the vibe I get from the whole team there. I was able to take the shuttle home even though the regular driver was off that day. Curtis (an advisor) filled in and was so friendly. At this point I was still holding on to a little of that skepticism because I've been a service advisor, I've had over 100 vehicles, driven over a million miles, and had work done in at least ten different states at countless shops. I know electrical issues can be difficult and some techs just push them out the door without doing any work. Luckily that's not the case here. I got a call from the technician the same day. He explained what was going on so far, asked a couple questions, and let me know what the plan was. Again, no rushing, just kindness, caring, and good energy. I'm sorry I didn't clarify his name, I heard Muño but I could be way off. Either way, as a customer, he was one of the best technicians I've talked to. I later got a text with the inspection report. It was clear, thorough, and had videos of my vehicle along with pre recorded videos that explained some of the systems and issues. Then I get a call from Mike and we talked about how to prioritize the repairs since I'm on a budget. He didn't try to make me feel bad for not being able to get some of the work done, he didn't change his tone and rush me off the phone. He was compassionate and gave me honest feedback about which things are safety concerns and which ones I can come back for when I'm ready. I am so impressed with the whole team at this location and love the fact that everyone communicates so well. I didn't have to call them once and I was able to text if I did anything. I don't think you'll find a more caring team anywhere. I've had plenty of good advisors, good managers, and decent techs individually, but in 30 years of vehicle ownership, I have not found a place where every single person down the line held the same standard of honesty and kindness. This is now my go to shop for everything and I don't even live nearby! So if you need work, even if you're 20 miles away, this is the place you need to go!! Side note, check out their site for easy scheduling or special offers.

What an amazing experience! Booking an appointment was easy…read morepeasy. Great web site to book the appointment. VERY thorough check up report on my car with pictures and videos included of any issues. Free shuttle back to your house 2 minutes after dropping off your car. Wait wait what? Amazing. They would have picked me up when my car was ready if I wanted! Christian music, the Bible and other Christian Books along with snacks, drinks for your waiting experience! Professional service and fair prices! It just doesn't get any better than this. Businesses in all verticals should take note of this company on how to run a business.

Great price and service. Came to my house and replace my brakes in under 2 hours. They had a delay…read morein the job before my scheduled time and were prompt in communication and worked late to ensure that my job could still get done on my scheduled day which was appreciated. The crew has polite and professional. They even did some additional maintenance they discovered was necessary during my service at no additional cost. Not sure another company in Columbus can beat their service to price value. Will be calling them again next time I need my brakes replaced.

Incredible communication and the best price. The tech that…read morecame out, a young man named Kieffer was polite, professional, knowledge and above all else diligent! Seriously, I couldn't have imagined better service. They were also very flexible with scheduling. Do not hesitate! With so many customer service horror stories around it was refreshing to find a company built on old school service! Kudos, you're at the top my list next time there's an issue.

They have never let me down They always have a wide range and wonderful selection of batteries some…read moreof the most hard to find items can still be found at batteries I enjoy going there and I will continue going there if you have any issues or problems I would suggest that you go to Battery Plus

IMPORTANT NOTE - most Battery Plus locations will not replace batteries in any iPhone older than an…read moreiPhone-10. This location is the only Batteries Plus location that will still service older iPhones - like my iPhone8. I did find another store that would service iPhone8's but their price was substantially higher than the price at Batteries Plus MONDAY - Scheduled an appointment for replacement of a battery in an iPhone. Got an email confirming my appointment. I arrived at the appointed time and was told that they didn't have a technician on Monday and couldn't do the battery replacement. In their defense (at least partially), they did try calling an hour before my appointment but their call was blocked by my call-blocking software. Warning - don't rely on their email confirmations. TUESDAY - I made an appointment and returned the next day. The technician (assistant manager) was prepared and had the replacement battery at the counter - ready to install. He said the installation would take 30-45 minutes. I returned 45 minutes later and the installation was complete. Very satisfied with their service Friendly staff, good service, fair price.

Steve is wonderful! He tells me everything that needs done right now and what can wait which says a…read morelot about Steve--he's honest and that is something that's very important-I can trust him. I come to this particular location due to Steve and Brent--these are my "go to" guys. They do an excellent job and get my car done fast too. I highly recommend this Midas!!

Staff was great, great car inspection, very helpful! The price was what I expected and they…read morecommunicated with me through the whole process!

No appointment but got right in on a Sat. morning. I had the online coupon for synthetic and had…read moreit done. I was talked into more than I went in for, but that's on me. Totally convenient and easy to drop $231.63. Oddly specific? Yes.

This is a dangerous location to have a vehicle serviced. Came in for a full synthetic oil change,…read morethe store sprayed oil all over the engine compartment and air filter. OK, you'd think they were done with the vehicle damage. Nope, then the shop keeps 1 of 4 skid plate bolts and 1 spacer, cross-threads one of 3 remaining. leave another out and this heavy skid-plate teetering on 2 bolts. Contacted customer service (Joke) spoke to store manager... 4 hours later, he made arrangements for me to pick up the bolt and spacer. Had to clean the engine compartment, tap out the thread damage to the frame, and reinstall the skid plate with all 4 bolts out of pocket. These butchers are not who you want to do business with.

Just fine. Pretty typical Speedway, pretty typical gas station/convenience store. Gas prices were…read morepretty good for the area. Decent selection of drinks and snacks. Friendly service, even though the one clerk was fairly busy. In and out quickly. Awkward to get in and out of during heavy traffic.

my previous review was removed. who bribed who? i come to speedways for cheap gas and clean…read morefacilities. the cashier was nice and competent. but she was behind a long sheet of bulletproof plastic. the floors were disgusting the bathrooms were disgusting. it was chaotic. every customer seemed to have just qualified for parole. the gas was outrageously priced. homeless man on the curb . bad news all around