I have read the previous reviews but I have been well treated every time I have gone to this…read moreO'Reilly's. In the many times I have been here for help I have never had a problem with helpfulness or courtesy.

Nothing has changed about this store, I was reading reviews that went back 10 years ago and rated…read morehow bad their service was. I can not express beyond words how bad their customer service is. Needless to say save yourself the time and the hassle and avoid going to this store.

Great service, friendly staff.....honest opinions......in and out in a fast and timely manner…read morewithout having to wait

Driving from California and back, the A/C on my truck went out. My truck has 86,000 miles, and I…read moreasked around Sinton where to get it fixed. The overwhelming consensus was Five Points. I spoke to Tony, one of those guys who knows his stuff. No BS, straight talk, fair price. Turns out that the compressor went out. One day in the shop and I'm on my way back to California.

Horrible customer service on the phone. On 22 May, the lady could care less on answering service.read more

This is the worse customer service I have ever had, I bought some windshield washer blades & there…read morewas a sign that said installation was included when I ask them to install them the associate tells me no he doesn't feel like it, that I'm supposed to say please anyway. It was terrible he even told me I could call his boss If I have a problem with this. I just returned my items & will never go there again. I would not recommend this store to anyone.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Service work not guaranteed -fraudulent practice or servicing a vehicle and do not recommend…read moreWorking with Julius Gutierrez or Pedro .

Always had a good experience dealing with their service department. Would highly recommend them…read moreeven if you have to drive a little more out of the way

Made an appointment for service on 7/15/24 truck was there all week. Finally got a call Friday…read moreafter 5:00 pm after inquiring in the morning. Was told there was a problem and it could take 2 months to diagnose and repair. No loaner car available. Don't recommend dropping your car off at this ford dealership. Take it to the big ford dealership in town. Put a call in to general manager 7/22/24 am and still haven't heard back. I got a call into Ford Motor Company. See what happens.

This has to be the worst ford dealership (service department) in the state of TX. If there is one…read morethat is worse I truly feel for their customers. Access has gone through numerous service managers over the past several years. Their service department is 100% inept. I've had four or five vehicles in there over the years. Today takes the cake. They said my truck was ready to pickup. I got dropped off at 7am to get the truck. Their mechanic has my key in his toolbox and won't be in until 8:30am. I am amazed at how consistently poor their service is. Location makes this the only practical option. Worst service department I've ever used and that has covered 15-20 years. Find another option if you can.