The O'Reilly products, and the store in Vacaville are fine on all accounts. The reason of my…read morenegative review has to do with a bad experience at that particular location, with associate Marlene. I went in to return a product I purchased a week prior, with receipt, and product unused. The associate processed the return but also asked for my phone number. I declined to give my phone number, and I argued that the store where I bought the product (O'Reilly in Napa) asked for my phone number at the time of purchase, however I declined, and they were fine with that. With much arrogance, the associate in Vacaville told me that the Napa store SHOULD have collected my phone number, and she managed to collect my phone number for the return to process. I find that outrageous, unnecessary, and unprofessional. No retailers should hijack phone numbers from their customers. Moreover: purchase was $17.01. Reimbursement came to only $15.13. You've got to be kidding me! 1 star. Thank you.

Joshua was so helpful today! He installed our new headlight on our Honda Sport. Great customer…read moreservice

Huge shoutout to the NAPA Auto Parts in Davis! My car's 12V battery was low and it was driving…read morereally slow. I thought that I had to replace the whole battery, but when checked by Walmart auto they told me it just needs a recharge and NAPA auto parts might offer the service. I don't remember the name of the staff member who helped me, but he was incredibly kind & so helpful. He took out the battery, charged it for 2-3 hours & reinstalled it for me. Everyone there was super helpful and friendly. As someone who doesn't know much about cars, I truly appreciated the help they provide. I've also bought a few tools here in the past always a great experience. So grateful to have this shop in town.

Amazing customer service was helped by 2 gentlemen Henry and Jamal who helped me find what I needed…read moreat the store and very informative.

This place is always looking out for my Toyota!! They call when it's getting close to time for oil…read morechecks and remind us. I mean you can't get any better than that. Recently we did the oil change and mikes check up. Yet when we got home the car start acting funny. We called and told them and they had us bring it back. They assessed the car and found a leak. They took ownership as they had just assessed the car and got everything covered through warranty!! Now that is excellent customer service !! Thank you !!

I took my car in for an oil change at 7:30. I made an appointment and it's 9:41 and it's still not…read moredone. I've gone to Ammaar's Toyota since I've owned my car (2017). The service has gotten worse and worse, and for a car that's 10 years old it's not worth the time or money to take it here anymore. I'll be going to jiffylube or peep boys going forward. For all the money they spent on remodeling they should have hired more staff.

I made an appointment through the Walmart app for an oil change, and everything went smoothly. I…read morethink this might be the only Walmart Auto that actually picks up their phone, I called a few days before to ask some questions, and they were super responsive. The staff was friendly and helpful. I had a bunch of questions about coolant and a few other things, they answered & explained everything clearly. I was helped by Fernando, who was great! The total wait was around 40 minutes, which isn't bad at all. Overall, solid service and good communication , recommend scheduling through the app to make things easier.

First time to Walmart Superstore Auto Care Center in Dixon. Jorge, the Assistant Manager (Coach)…read morewas excellent. He was very personable, knowledgeable and helpful with my tire installation and oil change service. They've just gained a new customer.

Great family owned shop that really went above and beyond for me! My Audi wouldn't start when I was…read morein Vacaville and one shop I called that was about 0.5 miles away couldn't squeeze me in. When I called Affordable Auto Care, they had availability same day. Although it took some time to figure out the issue (fuel pump and fuel pump module) they all did a lot for me and that is really huge in my book. Professional, courteous, and just all around good people, I would highly recommend this shop to anyone in or around the area! Thanks Frank, MaryAnn, and Tahlyn!

An incredible experience from start to finish. Tahlyn in the office is SO wonderful. She walked me…read morethrough everything in detail and made me feel comfortable. The shuttle service is great too! They live up to their name as well, the value for money was excellent. I felt aware and comfortable at every step of the process.

We came it to get rid of our diesel truck cause $7 a gallon is getting way to expensive! We had no…read moreidea that Dodge had electric cars! My husband saw this beautiful dodge scat pack dodge charger and it's electric! It's so comfortable and fast! We are really enjoying this car! Thanks !

If I could give less than one star, I would. I have never, in my life, experienced worse customer…read moreservice for anything, Communication from this service department at this dealership is completely absent. Do not expect to know anything about your car at any point. There is no point in making an appointment because you won't know how long or when you can get your car back if you have warranty issues. You can't call and talk to anyone. You call and get sent to a call center & the Call center can't get a hold of them either. I'll be driving 45 min to the next area that has a Chrysler service department before I take my car to this place again. Appalling!

Amazing Experience I…read morehonestly can't say enough good things about Chelsea and Mia at Kia of Vacaville! They are literally the BEST car salespeople I've ever had the pleasure of working with. From the moment I walked in, they were welcoming, patient, knowledgeable, and genuinely cared about making sure I was comfortable and happy. They made the whole car-buying experience so much easier and stress-free. I never felt pressured, rushed, or like I was just another customer. Chelsea and Mia went above and beyond to help me and made sure I understood everything along the way. If you're looking for a new car, I HIGHLY recommend asking for Chelsea and Mia! They are amazing at what they do, and I'm so grateful for all their help. Kia of Vacaville is lucky to have them!

My review is for the service department, specifically Mikko, who was so friendly and helpful. I had…read moreso many questions, and he made sure to listen to all of my concerns and provide knowledgeable advice. On top of being so kind and knowledgeable, Mikko provided us with outstanding customer service. After letting us know their shuttle service was not available that day, he quickly resolved the dilemma by booking us a ride to the nearby outlets while we waited. Also, I really love that you get a video from the service technician to provide a visual explanation of their work and recommendations. This not only adds trust as a consumer but also provides valuable insight regarding your vehicle and the services provided. 10/10 - definitely recommend!!

I just bought a new vehicle from Hyundai of Vacaville after getting into an accident resulting in a…read moretotal loss of my previous vehicle. My sales person was Evo. He listened to what my needs and expectations were and delivered. He addressed all the concerns and hesitations I had as well. Couldn't be more happier with my purchase!

Over the past few days, I've been working out a deal for a Rivian on this lot. After a lot of back…read morein forth, we settled on a price I was comfortable with and I came in to test drive the car. When inspecting the car, I noticed how unkept it was. Mounds of sand in the front truck, the storage tunnel had drawings made with crayons on it. Just unkept and filthy everywhere. I test drove the car and noticed it had a slight pull to the left, which made me question the vehicles history, and asked for a full report. The car had an open recall, and when I asked the manager about fixing it, he tried to sell me on how they sell cars with recalls all the time and took no ownership over the issue. He stated that because Rivian has a slower turnaround time, that they refused contacting them about the truck I was interested in. Basically putting the issue on me. They clearly didn't recondition the car. Rushed it to market, and haven't invested anything into it. The sales rep was fine - more of a yes man - even agreeing with me on things I found questionable. The sales manager - Mike - refused to take ownership of anything and offerd no solutions to valid questions/issues.