Went in to get my battery tested and after testing my battery they said they could sell me a new…read morebattery but wouldn't change it out. I received no explanation as to why. They then told me they couldn't actually sell me a battery because my car had two possible versions and they couldn't confirm which my car took. I asked if they could confirm by the current battery in my car and they said the information wasn't written on it. Overall highly confusing and strange as O' Reilly's was recommended to me repeatedly as a good resource for battery trouble. Ended up going two blocks over to Batteries Plus and Andrew and Jordan had a new battery in my car within 20 minutes. No issues getting to the battery. No issues figuring out what battery it took. I think whoever I spoke to at O'Rielly's just didn't want to help me.

William was a huge help! He ended up helping me check my oil and put it in the reservoir for me…read more I'm super thankful and plan to come back for any questions I may have for maintaining my car:)

They were the only parts store locally that had the right part and perfect step by step advise for…read morefixing my car. I will definitely be back in the future.

they are the worst from the phone to the uper management i own a business and i ordere parts from…read morethem they have no creditbility not whatsoever you never know if you get your part until it arrive

Check your drivers coz they're ripping around on the highway weaving traffic doing 80+ in a box…read moretruck. Also a real shitty attitude when I called it in.

Brought in a driveshaft for repair. Dealt with Dave in Parts. Told me if damage was minimal…read moreprobably $125 to repair. Said he would call with an update after the driveshaft was inspected. Never got a call and was charged $269. Could have bought a replacement for $100 less at several other places.

From the owner: Specializing in: - Automobile Parts & Supplies…read more- Driveshafts - Transmissions-Truck & Tractor - Truck Equipment & Parts

I had a great experience at this AutoZone. My check engine light came on right before I was…read moresupposed to leave for Chicago to attend my daughter's college graduation. I wasn't sure what to do! Rome quickly ran a diagnostic that gave me the information I needed to make a good decision. I'm so grateful they were there because my regular mechanic's shop was closed and I wasn't sure where else to turn. I hadn't been in there before but was impressed by how clean and orderly it was. I also appreciated the warm welcome and prompt assistance in my frazzled state. Highly recommend!

I have four parts stores within a 10 minute drive. Since moving here 5 years ago, I have typically…read moreused AutoZone, because the folks were helpful, the prices were decent, and ... honestly, because they made me feel appreciated. Two of the other area stores made me feel like I was a nuisance when asking for a part lookup. I was happy with the Caledonia AutoZone (store 6013). Until today. I was walking toward the door when I saw an oil change kit special. On display were oil drain pans, each containing a funnel, pkg of hand-wipes, pkg of latex gloves, and roll of paper towels. The sign said $4 oil change special. Quite a deal! Since my son just got his own place, I figured I'd grab it. I took it to the register -- and it rang up to around $12. I said: Hold on. What about the sign? So the clerk told me that special was just for a pan and funnel. Looking at the fine print on the sign, I saw that it did indeed say that. It seemed disingenuous to have that display in front of that particular sign, but OK -- I didn't read the fine print, so I guess I'll overlook that. I told him to just ring up the drain pan and funnel. NOW, these two items came to about $7. What in the world??? So I pointed to the sign again, and I was told: that's for a 7-quart drain pan. This is an 8-quart. We're out of the 7-quart size. So I handed him the sign and said (calmly): This should be taken down. It's false advertising. He shrugged, said he was sorry ... and put the sign back up. (There were at least two $4 signs at this display, by the way.) When I pointed out that the store was engaging in false advertising and deception ... he shrugged. The manager was not on duty, sadly. So I left, without making the purchase. Not because the ultimate price for the drain pan was unreasonable ... but because I _despise_ the deception of bait-and-switch tactics. I suppose it's time to try O'Reilly or NAPA again. Maybe they will make an effort to avoid deceptive advertising. Ironically, in an effort to deceive a customer out of a couple of bucks, AutoZone lost a customer who generally spent a few hundred dollars at a pop several times a year ... who will now be shopping just down the road. Why spend money at a place I can't trust?

If i could give it a 0 stars i would. We went in about 7 pm…read moretoday to find a motor mount for our van. the guy that was working was a heavier white male. we walked in and he was too lazy to show the guy in front of us where the battery was and when the guy found it he gave a disgusted look. came to our turn and he kept giving us attitude and dirty looks. we asked for a price on it and he said it rudely. there was a white male that came in after us and gave him a more friendly approve, both i and the man in front of us are people of color. i will never return there again, and will gladly find another auto store to spend my money at.

Don't try to dispose of used oil at this location if your wearing a hat other than an oreillys hat…read more They will tell you it's full simple because you have the wrong kind of hat on.