This store on Leonard in Walker MI has always provided great service but something happened today…read morethat compelled me to tell everyone just how great it is. Normally when I go into the store, it is to purchase something, but today I sought help removing a parking warning sticker from my window. The entire staff was eager to help, but one employee in particular went above and beyond. Daquari was not even on staff today, but he went to his car and retrieved some window remover fluid and a tool and stood with me in the heat and worked at it until the entire sticker was gone. He was not even clocked in but did this just to be kind. I have never even had a sub par visit to this store. Every time is top notch...but today the employees (and Daquari in particular) showed me that old school customer service is not gone. There are still some places out there where the employees actually enjoy coming to work and servicing customers. This is one of those places. Thank you AAP for helping me!

Fantastic Customer Service, great people, they're the only reason I got my work done. I'll be…read morecoming back again and again.

Every time i've gone here the employees are very helpful, especially for someone who knows next to…read morenothing about cars. An older gentleman helped me with finding the correct wipers for my vehicle + helped me with installing them.

Came to the store for a simple rotor for my 2013 F150. But was given the wrong part by their 16…read moreyear old employee who went on incessantly about his grandparents war history. I had to Uber back to the store to get the new part because they were too understaffed to use a company vehicle to fix their mistake. Then they proceeded to blame me for the mix up and charge me for the difference in price. I will never shop at this location, and if you value your time and money you shouldn't either.

Extremely helpful and nice…read more Walked in, got CUSTOM tires ordered suited for my driving preferences, delivered same day and able to install same day. Less stimulating than Holland Discount Tire. Many seats available spaced out, along with high tables for computer workers. Tajuan is extremely nice, and was super helpful with my car. Free air checks for your tires. Appointment was at 10, ETA finish time 10:45, finished at 11.

Had a problem with a rim they had put on a month ago so I called them. They quickly found the rim…read moreand ordered a new one. When it came in they got me scheduled right away to get it changed at No charge. I can say everyone at this location is very helpful and friendly! Great service & great attitude!! Thank you Nathan!

Absolutely the best and customer service top notch. Had a full Blue Ox system installed on new…read morevehicle. Even made corrections to the RV.

I walked into the store looking to buy a hitch for my new 2020 Palisade. Nobody came to help me. I…read moreinquired about hitches and they assumed they new what I wanted. They didn't ask any questions or offer options. When I asked about the stealth hitches (since they are a dealer) they assumed it was out of my price range. During this time of COVID I was wearing my mask. They were not nor did they offer to put one on. Very poor service. I will not recommend them.

We have been wanting a pop up or even a travel trailer for a few months. No impulse buying, which…read morecan be easy when looking for a rv. So we searched and eventually found the pop-up we were looking for at their center. Only problem is we had to drive from the east side of the state to get it, three hours. My wife had been dealing with Andrew and Jordan online with asking questions and getting the financing taken care of before going. We knew the process would take some time so anything that could be accomplished before going would be helpful. Once we arrived, we met Andrew and Jordan who got us started with Duane in the camp store and then Rick who did the walk around of our new to us Coachman Clipper 108st. The guys in the service department did the walk around and then set up the pop-up with anti sway bars. After purchasing some new gear for the trailer, we finished our financing and we were off. The employees at Veurinks were incredibly nice and I would drive the three hours again to purchase from them. Definitely worth the drive.

Dont pay the $600.00. They wont fix it and give you every excuse. And if your full time, they want…read moreyou to leave it there till they have time to repair it. The $600.00 is money you pay theat they will use to replace anything broken or that doent work. I had to replace the toilet, repair the water heater, rewire the fireplace, caulk the roof, and replace the plastic trim that covers the screws all the way around a 36' trailer. Found out from a repair guy that they are a bunch of lieers and crooks there. I will never go back to buy an rv there. They used to be a good place when the dad ran it, but now they suck!

Mathew is super talented and help us get our vehicle back in great shape the level of excellence is…read morefar above the average shop! Mathew check everything out and gave us recommendations on what needs to be addressed right now and what is a need down the road! Excellent customer service and I would highly recommend this auto repair shop you will be glad you used them!

I've gone to Cascade Hills for years with Andy & Mark -- they were awesome. But my experience with…read morenew ownership was not good. Had my car in for an AC repair and oil change (using a jug of Mobil1 oil and a filter I provided). They overfilled the oil (used entire jug, vs. filling and checking). I asked why. The response was 'we filled it to the specs'; I pointed out that it never takes the full 5.1 quarts after a change; I've never needed more than 4.5 to get the dip stick level right. He then said that my dip stick was the wrong part and therefore inaccurate... not true. (I even checked the dipstick part to verify it was the right one.) I also called later and found that they will no longer accept customer supplied parts for repair, unlike Andy & Mark's policy.

First time I came to kentwood MI my experience was perfect. They charged me as little as practical…read more They are very honest and took me right into where my car was & showed me all they could. They explained all. ILso thought (someone told me) the problem was larger than they thot. I ended up paying only 60.00 when I thot would be hundreds for the other problem. I'm here for a second time. Something with my fuel system . AutoZone said it's fuel pump by way of their own scanner. But upon coming in, they said she only needs a tune up. The guy also caught a part error on the delivery. I'm waiting on the fix to finish now. I'm thinking they are right again. & their computer is better too. This place has a bunch if turn over with the workers. Personally that usually means management. Prwsent mngr told me they did have a lot of take backs until recently they got 2 new guys in the bay. So maybe they go in & out of reviews like mine? The guy in my bay said he's got a car with 350 thou miles on original engine & tranny so he needs to be my mechanic$!!

I was at muffler man recently on 8-21-25. This was one of the most craziest things I ever saw. I…read moresaw the lead mechanic at muffler man end up throwing over 10 punches to one of his own customers. This is what i saw happen from the parking lot when I was going to bring my car in, I obviously couldn't, because of what happens next. The customer was trying to figure out some things wrong with his car. Asking sincere and reasonable questions. He was only chatting with the lead mechanic for a few minutes and then all of a sudden I heard the mechanic get really loud, swearing and telling the customer to **** off and say I'm not going to argue with you and he stormed off to the garage. Since the customer said he gave the mechanic the last of his money. The customer said he was just trying to get some ideas for how to fix the car(he later told me he paid them $1500 to get the car running and they never actually got it running and seemed like they were trying to blow him off at this point.) The customer suggested a fuel pump and a relay and the mechanic said if he installs it and it doesn't work it's just a waste of time. I was in the parking lot watching from my car. The customer followed the mechanic into the garage to apologize and say sorry for making you mad. The customer said, I wasn't trying to argue, but just have a civil conversation about what else I could do to the car to possibly get it running. The mechanic yelled at the customer telling him to get the **** out of his garage. I don't give a **** what's wrong with your car it's not my ******* problem you better get the **** out of my garage right now. The customer said wow... okay and left the garage. I saw him standing from the parking lot after this. I heard the customer try to communicate one last time from a professional manner, super calm, and patient. Saying there has to be something we can do, but this is when things got really nasty. The lead mechanic completely snapped 0-100 in less than 2 seconds and got in the customers face and started throwing punches at his own customer. I counted almost 10 punches. There were over 10 witnesses. The customer never fought back. He had his hands up trying to defend himself. As the lead mechanic of Muffler Man sat there reigning punches down on their customer. I was horrified. Kids were watching this. I was watching this. Other customers were watching this. It took his wife who works the office to get him to stop punching this man. When the cops got to the business the mechanic tried to say the customer pushed him and pulled a knife out, but never did I see such a thing. there are also cameras where the customer was brutally assaulted so that won't hold up. Imagine being the lead mechanic at a shop and not only absolutely beating the **** out of a kind and respectful customer but then lying to the police saying he pulled a knife. I was right there. He was getting his face punched in the entire time. I testified for the officers, but the video tapes will tell the truth that the mechanic beat up his customer, than called the cops and said the customer pulled a knife on him. If you have a family, kids, grandkids. Please keep them far away from this place. If you make him mad by asking the wrong question this too could be you. Thank goodness there's camera footage to show the true intentions of this deranged mechanic. I used to come here all the time. I was very supportive and gave them lots of business from myself and family, but after this I will never be back and my big family that goes here will never be back. I would not be surprised if the customer sues. I overheard his wife who works front desk and several employee, backup this mans lies. The customer never fought back. It shows you they are not only built on violence and anger but distrust and lies as well. I hope this helps some people.

The staff was wonderful. The repair was done and the price was under the estimate, so very…read morethankful.

They are very honest mechanics with the mechanical knowledge to care for our vehicles. We respect…read morethem as quality workers and consider their prices fair.