I went in with a battery problem. The kit I needed didn't have the nuts and washers needed for a…read moreproper replacement. George found some spare nuts and washers I needed and explained the best way to make the repair. My Nissan now starts perfectly and the part George recommended works perfectly. I've always had a great experience at this location, and at all branches. Go see George, he'll fix you up! 5 stars!

This place is awesome! I work at a business behind this store. One of our customer's cars would not…read morestart after a closing. They were elderly and was calling a tow all the way to Sibley, Missouri. Our receptionist called this store and asked if the manager, Will, could come take a look. He came right over and it ended up being a battery, he replaced. Will went above and beyond! Thank you for being such a kind and decent person!!!

My battery was at the end of its life, and I was in the market for a replacement. The dealership…read moreand other shops were asking over 500$ for the battery and installation. With Nick and Dave at this location, I was able to save time, money, and I learned new things along the way. The biggest thanks to Nick for my battery replacement and letting me watch him install it. In a time of complete stress, it was excellent to feel (and see) that I was in good hands.

The back window of my Jeep refused to close even after I sprayed it with WD-40 and tried to reset…read morethe mechanism myself, so I brought it by this location. Adam was so helpful and took the time to carefully examine the locking mechanism, even though it was freezing and there was a weather alert for incoming snow. He walked me through what he was doing so that I could be prepared for next time this happens. He tried several times to fix the mechanism, which had somehow become flipped, until he succeeded. I appreciate his patience and kindness! There were several other customers in line before me, so I also saw how the staff helped them. I'm impressed by the recommendations they offered and the time they spent with each person. They took every concern seriously, no matter how small.

I've been a customer of advanced stores for 20 plus years till today !! The employees at this store…read morereally have no care about customers and helpless at all ... all I wondered is how could this location is still on business???

After a terrible experience in Belton yesterday, Tony at the advance on 119th was amazing very…read moreknowledgeable. Took good care of me even apologized for people outside of his store. Come see him. Advance auto Take care of Tony. He's a great employee.

Outstanding service. Got a call within minutes of sending a request via their web site. Talked to…read moreme about the various options. Completed the sales order on a Friday and they were at my house on Tuesday. Completed the install in about 30 minutes. Very professional.

Absolutely horrible experience…read more RUN don't walk away! They vandalized my car. My insurance asked me to file a police report . They ruined my car, got grease on my door panels. Left my vehicle outside with the window down. Worst experience ever. They are unprofessional, terrible crooks. They wanted me to pay in full and hadn't even been able to work on my vehicle. They friend the MCU when the took the HV battery out. They pulled it out before updating with Tesla. They got the car bricked. Then Tesla confirmed they bricked it and Green Tech said I needed to pay for that at Tesla $2500. They are amateurs. No idea what they are doing and then they held me responsible for their mistake. Buyer before. My insurance is now filing a claim with their insurance company. When my husband went to pick up my car (From Florida with my 11 year old). The manager instructed a courteous employee to not help with anything. My car is fragmented, it's hot out. Very rude staff. I can't believe the experience - total crooks

A shiesty guy runs the place. I was promised two name brand batteries and paid over the phone for…read morethem. $350 a piece! I show up and he has two off-brand batteries. He said "They're made by the same company. Acutally these are probably better than the ones you ordered. Actually, I know that they are better than the ones you ordered." I said " YEAH RIGHT!" Who would believe that line?? "He just said "I think I know more about batteries than you." They are not better. They are cheaper, off-brand, never-heard-of-brand batteries. I looked them up. I needed them to make the business run. I took them because it was Friday and needed to get them into a truck before leaving for a vacation. And BTW he didn't mention to me that he closes at 5:00 pm on Fridays until 4:27 pm on the Friday he knew I was coming to get them. I'm never doing business there again. Eff that place.

They are not professionals the owner was having a temper tantrum and jacking the pri and who im…read moreassuming his son was just being yelled at for no reason he even looked shocked about the price he gave me

Brought in my car for new brakes, they got it done in a day and it was a fair price. They are…read morereally nice over there

I have used Bailey's for a very long time since they have always been fair, honest & reliable. This…read moretime I dropped my car off on Wed night for a Thurs appt. Never heard from them all day Thurs. When I called they said they couldn't get to it but would get to it first thing Fri. Then I didn't hear from them again Fri so I called at 4:00pm. Their excuse was someone didn't show up for work so they didn't work on my car, nor did they bother to let me know on on Fri before a 3-day weekend. They said I could come pick it up and bring it back sometime the next week. They've lost my business and recommendations. Zero for customer service & consideration. What a disappointment & inconvenience. I'd give them zero stars if I could.

Horrible experience.... Made an appointment a week earlier for 9am (was the first put on the list…read morefor Monday).... Just to sit for over 2 hours and watch walk ins to be put in front of me... All I wanted was a diagnosis that only takes truthfully 20 minutes and if you know you that can be done with just hooking the machine up and walking away.... When I was told they was going to lunch soo. I just asked for my keys and was walking out the door when the older lady behind the counter had a smarr a&@ remark..... so my rebuttal remark to that NOW is ...... If you didn't want to service African Americans say that..

The best mechanic I've ever been to. This is the only place I'll bring my car whenever it needs…read morework. Their prices are great, and the customer service is outstanding.

The dreaded "maintenance required" prompt came up on my dash a few weeks ago. I didn't avoid it for…read moretoo long and called Molle to get in with the service department on a Friday morning. The kicker, I purchased a Toyota Care premium wrap coverage when I bought my car 3 years ago from another dealer, and the contract says to go to the dealer of purchase. Luckily, the folks I talked to on the phone were chill, looked up my car, and said it was totally fine for them to take a peep. Brandon got me checked in on the morning of service, and he estimated I'd be done in about an hour or less. I made my way to the waiting area and was actually surprised to see how well they'd set it up for folks. There's a good amount of chairs with a TV, and then a little nook with an L-shape table for those of us on the clock who need a spot to post up and work. They even had a convenience corner with a self-serve kiosk to buy snacks/drinks. I was, in fact, done in just under an hour since my car only needed a tire rotation and standard look over for the 35k mile mark (and at no cost). Admittedly, I was nervous to bring my car in after reading a few not-so-great reviews from other folks here, but I decided to give it a shot anyway. Glad it worked out!

If customer service was more of a focus. I came in for a standard service and with a concern that…read moreI might need an alignment, afterwards the tech barely adjusted anything. I asked Brandon why wouldn't they have just told me everything looked fine. His reply was "well we still have to charge you to pay the tech." I wasn't asking about cost but it does raise a concern that they are more interested in charging than providing customer service. If they were interested in real customer service, they would have came to me and said it does not look like we need to make adjustments so we are going to discount the charge.