We went to O' Reilly looking for spark plugs for my car after striking out at two other stores we…read morewere met with the kindest man named Dave, he is the greatest employee very knowledgeable and quick to help. He got on the phone right away and ordered it be delivered from another store. Luckily for us the driver was about to leave and we got our order in and it was about a 10 minute wait! This is my favorite auto parts store. Thank you Dave and O' Reilly!

Came here after a disappointing visit to Autozone. We were greeted upon arrival, but not asked how…read morewe could be helped even though there were multiple employees standing around. Their books in the back for filters are harder to follow than Autozone's. We had one employee walk right past us with no acknowledgement and then turn around and say we should just ask the front because it could just be looked up on the computer. My husband ended up finding another completely different section of another brand of filters and we still couldn't find what we needed here. Customer service is dead.

Worth the read -- I promise. I walked into AutoZone…read moreexpecting to spend my Labor Day weekend troubleshooting a crank/start issue on my truck. Instead, two helpful employees solved the problem in minutes. I initially stopped in to ask which electronics cleaner would be safest for my connectors. While discussing the truck, one team member let me use the store's scanner, which showed no active codes. Before I headed back outside to start testing sensors, he suggested checking the battery. I was skeptical--and nervous about shutting the truck off because the issue became more likely for a hot start--but he assured me they would help if it didn't restart. The battery test showed that it was bad. I purchased a replacement, and another team member came outside and installed it for me. To my surprise, the truck started right up with no issues. Their friendly conversation, thoughtful questions, and willingness to check the simplest possibility saved me an entire weekend of troubleshooting and likely prevented me from wasting money on unnecessary parts. As a self-proclaimed YouTube mechanic, I appreciated the reminder that sometimes the solution is simpler than expected. I didn't catch their names, but this was the team working Sunday, September 6, around 5 p.m. They were very friendly, knowledgeable, helpful, and willing to go the extra mile; despite being in the middle of a huge store rush hour. I highly recommend this AutoZone team and hope they receive the recognition they deserve from site leadership. Thank you guys for your support and I'll definitely be coming back soon!

I am writing to formally recognize Raymond for providing service that went far beyond the standard…read morecustomer experience. We brought in our Thor RV seeking assistance with a battery issue that was proving difficult to diagnose. RV electrical systems can be complex, but Raymond handled the situation with a level of technical expertise and patience that is rare to find. He didn't just sell us a part; he took the time to advise us on the correct configuration, ensured the battery was properly swapped, and verified that everything was functioning safely before we left. Raymond's professionalism and willingness to "get his hands dirty" to solve a non-standard problem saved us a significant amount of stress and potential maintenance costs. He is a phenomenal representative of the AutoZone brand. I hope this feedback reaches his district and corporate leadership, as employees of his caliber are what build lifelong customer loyalty.

Hey, I wanted to give Brandon a big shout out for spending the extra time finding me the parts I…read moreneeded to get my buggy back together on New Year's Eve. Never fun to work on a holiday but these guys still go way out of their way with a smile and get the job done. Thank you very much. Dave T

The customer service at this location is great. Came in for a battery exchange and the manager and…read morehis crew help the process go nice and smooth. Will definitely recommend this location to my family and friends

Rarely do I write Yelp reviews but this was such a good experience I had to share because Jason and…read moreVES is just downright an honest good business. I work on things myself most of the time but wiring has always been something I'm not a fan of doing so I have taken my truck to plenty other places and sadly am used to paying someone to do a job just to go home and finish what they should have done/clean up their work myself. Not only is this guy fair on pricing, but his work is very clean too. I had him do a custom alternator and replace all of the battery cable/crossover cables on my diesel, it came out so clean you'd think it's factory. Phenomenal service and just all around a great place to get anything automotive electrical.

Excellent customer service. Vey knowledgeable and quick service. This will be my new go to place…read morefor my vehicle electrical needs

First off, let me preface with saying I'm a Chevy guy thru and thru....... Here I go!…read more I have a commuter that is a Ford sedan (was my daughters, now it's mine). Trust me, I don't like Fords. BUT...... This car has a known issue and is covered under warranty, within the parameters already set. So, I talk to the service guys and they simply stated, "bring it in, we'll take care of you and give you a rental if it's under the warranty issue at hand". Cool.... Fast forward 2 weeks. I call and I couldn't get through to anyone specific. I leave a voice mail with the service manager. Within 2 minutes I get a phone call back from her. I believe her name is Rachel. She gave me a timeline to drop off the vehicle. Cool. Without an appointment, I get the car towed there. Speak to a service rep. I'm in and out within 5 minutes. The perfect thing was they spoke the same language, said the same things, and left me feeling like they are really going to take care of my car. I felt confident knowing my car is going to taken care of....... AND I'M A CHEVY GUY!!! I scoff at Fords.... We know the acronyms ... but damn they make me want to second guess this brand. Good job Gosh Ford!!

I went to get my truck serviced with my 2 year old and went into the play area to wait and one of…read morethe employees there told my son "shush" 2 times in a rude way! I will NEVER come back to spend my hard earned money here again mind you I was trying to handle it and my son can speak in a very load voice sometimes because there was another little boy and my son was trying to get his attention is all and I was trying to explain to my son to use his (inside voice" but come on man he is only 2! No need to shush someone's baby!! Shame on you acting like that

Great service very friendly and they actually know what they are doing not like other auto parts…read morestores

Hands down the best experience I have ever had with any automotive supply store in the entire…read morecountry. My wife and I had our Motorhome breaks lockup just south of LA, CA. When every auto parts store couldn't even look up the parts I needed, AutoAid came to the rescue by sourcing them and having them in my hands in less than 24hrs. The experience the employees behind the counter had was unbelievable. Almost all were 20+ years in the business and it showed. This place has the power of a big chain store with the hospitality of a mom and pop shop. I rarely leave reviews. Auto Aid is the only place to go within a 300 mile radius of Lake Elsinore, California.

This is a must go to place if you're in need of anything for your truck or jeep they pretty much…read morehave it all I had a bed over instead on my truck today I'm so happy and pleased that I chose them very professional good people they really give you the family vibe from the time you walk in Thanks Renee / Shirley. And staff !! Keep up the good work and great service I will be back

Fantastic service. Now called "Misfit Trucks" and under new ownership…read more Great service and stand by their work.

Just wanted to give a shoutout to the guys here for taking care of me today. I bought my tires from…read morethis location and came in for my free tire rotation since it was due. After I left, I noticed my steering wheel and even the gas pedal were vibrating/bouncing pretty bad around 40-60 mph. The car was driving perfectly smooth before, so naturally I thought maybe something happened during the rotation. I called them and they told me to bring it right back so they could check it out. I came back a little frustrated just because I didn't know what was going on, but the guys were cool about everything and took the time to look into it. They found that two of my rims were slightly bent and explained that they were probably on the rear before the rotation, which is why I wasn't really feeling it. Once those wheels got rotated to the front, the vibration became way more noticeable. They even brought me into the shop and showed me the wheels spinning on the machine. You could actually see them going up and down/side to side, so what they were telling me made complete sense. What I really appreciated was that it was already getting close to closing time and these guys had been busy all day, but they still had me come back and took care of me. I was literally the last customer to leave and they never made me feel rushed. Great customer service and everyone was respectful the whole time. I appreciate them taking the time to actually show me what was wrong instead of just telling me. Definitely recommend this location.

So much better than all the other locations in the area…read more I dropped by just to get the air pressure checked because my tire pressure light came on. The associate was really friendly and helpful when he told me that the rear right one was significantly lower than the rest. He recommended that I come in to get it inspected as soon as possible, just in case, since it was going to rain the next day. It was a good thing that I did, too, because there was a giant nail in the tire! They were able to repair it, so it didn't cost me anything other than my time. The wait for walk-ins was only about 1.5 hours, which isn't bad at all considering how last-minute it was. The associate who helped me with it was also super kind and made the entire process extremely easy. Their tire pressure station is also a lot more efficient and organized. There's always someone ready to pump up your tires, while the other location near my house has an insanely long line because there's usually no associate there ready to work the machine. Always a pleasant experience!