Best customer service, knowledge about everything I needed…read more I have a complicated auto and they took care of me. Great experience

I just have to say the customer service, cleanliness, and overall experience of this store was…read morethrough the roof! We went in and were greeted with a "welcome to o'reilly". Which at first I usually don't pay attention to. As we shopped, everything was organized and the deals were labeled so clearly! When we weren't able to find what we were looking for, we went up the Eric at the front, and he was so hospitable from the start! He helped us get the oil filter we needed, got our pickup order for us, while still greeting people as they walked in with his friendly "hello, welcome to o'reilly!" While still focusing on our needs! (This is where I say I noticed the effort he had to make sure everyone felt welcomed!) I will definitely be back to this store just based off of the experience I had where I felt taken care of and welcomed!

Eron was incredibly helpful and kind. I called with a question about my battery, and he was more…read morethan willing to help without any hesitation. I truly appreciated his excellent customer service and willingness to assist. Thank you, Eron!

Customer service is a dying art and this AutoZone is the mortuary. Walked in and asked one of the…read moreguys behind the counter (who wasn't helping any other customers) if he could point me to an aisle for tubing. He didn't even look at me and said give me a second. He was moving a box so I said no problem. He came back to the counter, completely ignored me, avoided eye contact and proceeded to move more boxes. So, I wandered the store for the next five minutes trying to find the right aisle. I thought maybe he'd realize he had left a customer completely hanging, but that was foolish on my part. I left the store and I won't be returning ever. There's literally an O'Reilly's across the street. Just take your business there.

Got my headlights lenses replaced by Jason. Even the Porsche dealership in Riverside and one other…read morerefused to do this kind of work. They would rather replaced both headlights that will cost me an arm and leg on my 718 boxster. The headlights are fairly new. Jason went out of his way to get it done! 5 star rating for sure!

Got my headlights done today by Jason. The work that was done was great! Super clean and had some…read morebolts that were missing he went out of his way to replace it. Thanks Jason.

Hey, I wanted to give Brandon a big shout out for spending the extra time finding me the parts I…read moreneeded to get my buggy back together on New Year's Eve. Never fun to work on a holiday but these guys still go way out of their way with a smile and get the job done. Thank you very much. Dave T

The customer service at this location is great. Came in for a battery exchange and the manager and…read morehis crew help the process go nice and smooth. Will definitely recommend this location to my family and friends

We went to O' Reilly looking for spark plugs for my car after striking out at two other stores we…read morewere met with the kindest man named Dave, he is the greatest employee very knowledgeable and quick to help. He got on the phone right away and ordered it be delivered from another store. Luckily for us the driver was about to leave and we got our order in and it was about a 10 minute wait! This is my favorite auto parts store. Thank you Dave and O' Reilly!

Came here after a disappointing visit to Autozone. We were greeted upon arrival, but not asked how…read morewe could be helped even though there were multiple employees standing around. Their books in the back for filters are harder to follow than Autozone's. We had one employee walk right past us with no acknowledgement and then turn around and say we should just ask the front because it could just be looked up on the computer. My husband ended up finding another completely different section of another brand of filters and we still couldn't find what we needed here. Customer service is dead.

Thank you, Sean G for your help today with my windshield wipers, I appreciate the time and…read moreattention you took to finding the exact one I needed. I also want to thank you for installing the windshield wiper for me even though you were getting pressure from your coworker to hurry up even though The store wasn't busy, which was odd but you continued with professionalism and I appreciate you very much.

Merenadi very helpful knowledgeable funny and amazing she helped me out and made my experience…read morereally amazing and great employee she deserves to be moving up she's a keeper

I can always trust the staff to assist in locating the part(s) needed for my diy projects. Parts…read moreare readily available and special orders have a quick turnaround to get you on your way to completing the project.

Hispanics there charged my battery after i bought several things hard earned. what they ended up…read moredoing was giving me a illegal felony battery by reverse polarity charging my polarity. if the battery wasnt completly discharged it does not just reverse polarity or heat up which is caused by reverse polarity

Wow, so amazing. Walked in asked to borrow the code reader and the manager was so wonderful. Came…read moreout and helped me check everything.

Marcus Gill and Andrew S. really helped me and my daughter today. They helped me to narrow down the…read moreissue and to at least attempt to solve the problem with my air conditioner. If I could give them 6 stars I would, this is not the first time I have received help from them that was great. Being a woman this is definitely a plus. Thank you Guys!

This is a new store and I've gone there two or three times. Each time I'm treated very well, the…read morepeople are very informative and yesterday I ran into a young lady that was so sharp that I couldn't believe it. I'm old school so I kind of shy away from women behind Parts counters but times have changed and I'm certainly accepting the change. I highly recommend this place. They will treat you well and they guarantee their parts

I desperately needed new windshield wipers and had a lot of trouble ordering the correct ones…read moreonline because the attachments on my car were a little special. I came in and the windshield wipers were right there when you walked in which I was super excited about. They have a great mobile search option, but right when Dylan saw I was looking he was there to help. He went above and beyond to help me out. He even went out to see the windshield wipers I had bought on Amazon to triple check for me. After his assessment we went back in so I can purchase the correct ones and he walked me back out to secure them for me. I'm so happy I went in today to get this done since it's always a little intimidating needing something for my car and not knowing a lot about it, but my experience here was very comfortable and they took care of me. Thanks Dylan!! Sorry I called you guys Autozone!