I left O'Reilly's in a huff across the street because of lousy service. I walked got great service in and out battery test and new battery. I will always come here for now on. Yea AutoZone boo O'Reilly's. read more

Customer service is a dying art and this AutoZone is the mortuary. Walked in and asked one of the guys behind the counter (who wasn't helping any other customers) if he could point me to an aisle for tubing. He didn't even look at me and said give me a second. He was moving a box so I said no problem. He came back to the counter, completely ignored me, avoided eye contact and proceeded to move more boxes. So, I wandered the store for the next five minutes trying to find the right aisle. I thought maybe he'd realize he had left a customer completely hanging, but that was foolish on my part. I left the store and I won't be returning ever. There's literally an O'Reilly's across the street. Just take your business there. read more

"Check Engine" light came on. Stopped by Auto Zone and was helped by James. He was very professional and helpful. Could not have been nicer. I'll keep coming back. Thank you James. read more

Tiana helped me with amazing service and assistance in purchasing a hitch for my truck. Went beyond what is normal and would recommend her for top customer service ! read more

eron helped me out tons on getting my new brakes helped pick the best fit and price for me and explained everything clearly was nice and straightforward. the store was clean and organize. read more

For the second time in a row, I experienced some of the worst customer service I've ever had at this location. Angela's behavior included eye-rolling, dismissive body language, and an unhelpful attitude. Trevor, the store manager assured me this is the way she consistently act and that there's nothing they can do about it?? Trevor, was not much better. He told me that AutoZone's policy is to never return batteries, even with a receipt. After leaving the store, I confirmed that this is not the company policy. This makes me question the accuracy of information provided here and the professionalism of the management. My experiences make it clear where Angela learned her approach to customer service. I will not be returning to this location. I should also point out, they sold me the wrong battery and would not return my money! read more

The staff at this location have always been so helpful! Specifically, Tiana, has been such a tremendous help and is always willing to go above and beyond to help me and anyone I've seen come into the store. She is awesome and this location is the best! read more

James went above and beyond in helping me with my situation . . I was from out of town and he stayed after hours and helped me get the right part. Without his help, I would have had to get a hotel in the area for the night . But he found what I needed and got me back on the road . . Definitely check them out . . They have a lot of patience. . read more

Customer service was very good. Plenty of employees to help customers with minimal wait.

Not helpful don't keep tracks of packages and don't honor the delivery dates. Make you pay for early shipping knowing they won't get it early but don't tell you so they can get extra money read more

I had such a great experience at the Murrieta AutoZone. Raymond, went above and beyond to help me with my car issue. He was patient, knowledgeable, and genuinely kind..& replaced my essential brake light during the rain in the rain! read more

Thank you Toby for the help! Super friendly and fast service! Helped me out in such a short time, I appreciate it! Always great service here

Anytime I come here (which is often) the team here is always super helpful.. today was no exception. Dropped my kids off at school and stopped by AutoZone to pick up a headlight and supplies to do an oil change on my truck and everyone here was super positive and excited to help and incredibly friendly. I didn't realize there were sales on a couple of items like getting an oil filter for $1 when I was buying my oil and the gentleman at the counter made sure to offer me additional savings. Really stoked on the service here and them always having what I need in stock. read more

I had bought a car battery at AutoZone about a year and a half ago and the battery died. I called to check if the battery was still under warranty and was told yes and that I could come get my battery tested and if it was bad they would replace it. I came in and Javier was so helpful in testing my battery and then replacing it. The staff is kind, respectful and timely. I appreciate the help they provided. read more

amazing experience ! my headlight was broken and it was stuck but harley didn't give up he spent over an hour helping me fix this. great customer service and clean store. thank you harley G!! read more

The store manager James is very friendly and helpful. I came in needing to buy a headlight bulb and needed help installing it and he was able to do it quickly and successfully. Some ladies like myself stress out with things like this, so thank you very much for being so helpful and nice. I recommend this location for sure ladies. read more

Trevor helped me out with my car battery. He let me know all of my options to make sure I was making the best decision. He also installed my battery for me in a matter of minutes. I really appreciated his time and I was thankful for the help! 10/10 recommend. read more

Huge respect and shout out to Robert the sales manager for going out of his way and helping me out with an issue I had regarding an alternator and a seized bolt . He could have easily gave up to assist other costumers and just had me order a new part . Salut To the rest of the staff because they're always helping. . read more

Online said this store ONLY had a belt we needed. We drove 20 minutes to get it coming to find out it was the WRONG belt. We called and they told us they had the right one and would hold it for us until the morning when we could get back. We get there in the morning and some lady told us they did NOT have the product we needed although online said they were the only local store that had the belt. They continued to say they don't have it. What a waste of time, effort, and money. read more

Best Autozone and Autozoners in the Inland Empire! The manager (James) and his team of professionals ALWAYS render outstanding customer service and steadfast support! Store is always clean, well-stocked and organized!! True leadership engagement in this store is evident, thanks to James and the California Oaks Rd Autozoner Team! BRAVO ZULU!!!! CW & Family Murrieta Customer read more

Linda is one of the greatest Delivery drivers, every time she steps in our shop she leaves everyone laughing and makes our day. She gets our parts to us quickly & efficiently and sorry bout the heavy boxes we send back for returns Lol. read more

Linda, the delivery driver is always friendly and helpful! Management does a good job and Autozone on Cal Oaks is always my #1 choice!

So helpful! I needed a new battery like now! I called and was able to come right in. James was patient and kind dealing with my car. I know installing new batteries can be a pain with all the covers and hiding spots! But he handled it like a champ! This is my second time coming here for a battery and both times I left so happy. Thank you!!!! I went to the Clinton Keith and left with a no sorry we don't do Explorers! Don't bother going there! read more

We love the quick and accurate service. Linda, the driver, is very friendly and helpful. She's always in a great mood. Thank you

I have NEVER in my life seen a more disrespectful employee speak to another employee the way this person did! Not to mention, it was a female! He was degrading, rude, condescending and passive aggressive towards her when she asked a very basic question. I have been in there a few other times and have seen him speak to employees rudely and seems to think it's completely normal! There is no room at a workplace to treat people the way he does. His name is James P, that is all I know read more

I want to compliment this autozone. The staff is friendly and helpful. The salesperson helped me & was knowledgeable of the products I needed. The store is clean and well organized. I am grateful to have the positive experience. I'll definitely be back for future products. read more

I've been coming here, and each time has been incredibly great. Especially Joe (the manager), he's helped me a couple of times with my needs each time I visit this store. Great staff and great attitude overall; seems like all of them like working there. Today's date is 9/5/2024. Highly recommend read more

My husband went in today to get a part for his truck and he put his phone on the counter and asked if they had a certain item and the bigger Hispanic lady just looked at him and laughed. I guess she told him where it was, he got it and brought it back to the counter and he asked her "if you don't mind me asking, what was so funny?" Because he wanted to know why she laughed at him. She told him "well you put your phone on the counter like a jerk" Who in the heck says that to a customer? He was not being a jerk nor is he a jerk. This was TODAY 9/3/23. Whoever was working needs a write up or needs to be talked to with her attitude. read more

Swung by super fast to grab a lightbulb for my Kona. Robert helped me right away. Also helped me changed it out! I was in and out! Thanks Robert excellent service read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Murrieta, California

James helped me with code scanner. Simple and quick service. Figured out what I needed in less than 10 min. Thank you!

My Autozone battery was dead, managed to get the car running and drove to AutoZone Malik was wonderful, replaced and installed a new battery. Give that guy a raise!! read more

My battery was dead this morning in San Diego. A friend gives me a jump start and I make it to Murrieta and fortunately there is an Auto Zone when I get off the freeway. The young man who helped me was WONDERFUL. He checked and my battery was dead. He was efficient, knowledgeable and most importantly so nice and kind. His name is Maran Leon and I am so grateful he was the one who helped me. Thank You Maran!! read more

Cherie went above and beyond to help me, she was also very knowledgeable. Awesome service overall.

James P is the man. Upgraded my optima battery to a better one that they had in stock after the Perris location wasted my time and money. He made things right and I'll continue to be a customer! read more

I visited the store because my engine light was on, and Matt helped me out. He greeted me with a smile and made me feel comfortable, even though I don't know much about cars. He analyzed the issue and helped me find the part I needed. Since they only had one in stock, he called the nearest AutoZone to check if they had it, and they did. I was able to pay for it and pick it up from the other store. Matt went above and beyond to assist me, and he was such a pleasant person. read more

The staff here always make sure I'm 100% happy. Good people at this place. They make you feel like a valued customer and not just a number.

Y'all need to come here. I went to O'Rileys to get my headlights changed and not only did the guy give me the wrong headlights he didn't secure my battery either. I came to auto zone and was helped out by Robert and he spent so much time taking care of my car and making sure the headlights worked. Give that man a raise thank you Robert!!!! read more

James was excellent in his knowledge, customer service, and honesty. Highly recommend this place and James.

Robert B was such a tremendous help! He was sincerely friendly from start to finish. He helped install my headlight in a BMW which can be tricky but even through the hard process he stayed positive and upbeat. Really made my day! Thank you so much! read more

Eugene Autozone On cal oaks In it to win it, when the store is wall to wall. Handling phones. Giving people advice for check engine lights. Pushing customers threw at the same time answering phones. Killing it until closing time read more