I just came in to buy some windshield wipers, and the staff were very friendly and directed me to…read morethe ones that I needed to buy. They even double checked to make sure I had the appropriate one, and gave me some feedback on which ones work better than others. They also honored a 20% discount that was offered online and that you could only get online, but they let me get 20% off my purchase in the store. After the whole transaction, they install the windshield wipers. Frank, so I guess as a manager? He was super kind. I will definitely come back again if I need anything for my car.

had Lu at the register today. He was very unprofessional and quick to be upset when asking…read morequestions about items to purchase. heard him over the phone with a customer acting the same way. When checking out he was so frustrated with questions that were asked he acted as if he wasn't going to sell/checkout the items I wanted to buy. This type of customer service does not belong anywhere. I've had more than a dozen good encounters at this advanced auto parts and have always been helped TREMENDOUSLY when asking questions. if you can't operate the front desk of an advanced auto parts you probably can't do much in life and life must suck. last but not least Lu has no clue how to operate the computer system when finding parts and Is LOST. Either he put no effort into the training and learned nothing or was trained improperly. Unfortunate I had to leave a comment today but people like this are what make life harder for everyone else. he simply could have remained calm and kept looking for the item that was asked. Please pay attention to who you're hiring. SIDE NOTE : IVE PREVIOUSLY BOUGHTEN THIS ITEM FROM THE SAME STORE. I HAD ANOTHER WORKER KINDLY AND PROPERLY FIND THE ITEM FOR ME TO PURCHASE. This is something that could have been completely avoided if the worker was trained Accordingly and had acted professional. Hope Lu can figure it out for himself as he will have a long Road ahead of him if he acts this way his entire life.

I give this experience five stars. This morning, I took a…read moreside road which had an expected road sign. I was afraid Id hit the light of the sign and swerved but my mirror cracked from an already lose unit. I needed a mirror and fast under $25. At my nail Solon, a young lady suggested this pick and pull. Entry is $4 no matter what. Definitely wear shoes you don't care about and wear gloves . Step to the window and tell them why you're there. Pay admit $4 in cash but charge is okay when your find the part you need. $2 extra for card. I only had a par of pliers and a few men giggled and asked asked how I would get it off the car. I was handed apiece of paper, after doing research on the site ahead of time for the car and year I needed to match. My row was 144. It was a long sledge walk in slides ( I was fed up with calling around at that point). I found the row , and some comical roasts along the way ( see photo) but the actual models that fit my car were destroyed or already taken. I found a similar model that seemed to fit the measurements .. until I got back to my car. The part was $4. I paid in cash. I was given a receipt but told the part is as is. Posted photo after I ordered correct size from Amazon. I just did this temp. So I wouldn't get pulled over, and I need to see my blind spots!!

I was pretty upset because my car had just been totaled, but Ace Pick-A-Part made the process…read moreeasier. They gave me a fair offer right away and sent a driver to the tow yard to pick up my car. He handled everything and handed me a check on the spot. The only mistake I made was forgetting to remove my license plate and by the time I realized it, the car had already been crushed.

AWESOME SERVICE!! I bought two batteries for my truck in October 2022. It seemed to start…read morestruggling a little when starting at the end of July 2025. I went to the Advanced store where I always shop and Jordon waited on me. He looked up the info., purchase date, checked the batteries and told me they needed to be replaced.... at NO CHARGE! The warranty was 3 years so my advice is to ALWAYS buy the GOLD Die Hard! Jordon also rolled the new batteries and tools out to the parking lot and we switched the batteries out in under 5 minutes! Awesome customer service and Jordon gave me new hope for our young people. He'll go far in life I'm bettin'! John Mitchell

Amber is amazing! She deserves a raise! She goes above and beyond to help out customers and does it…read morewith a smile! I went to Tires Plus and they told me that I need a new battery. I didn't think I did so I went into advance auto parts and they told me my battery is fine! I would have wasted $250 dollars at Tires Plus if I didn't come here to get my battery checked out!

Gainesville, FL - Beware. At checkout, make sure they don't upcharge you for warranty without…read moreasking you first.

If you're a junkyard dog this is a great place to come and find those hard to find and expensive…read moreparts for your aging automobile. Prices are very inexpensive. Bring any tools you'll need and cash seems to work best here. There is a $2 yard entry fee. The yard is hot and dusty. If you're pulling lots of parts bring water. Dress in your dirty car pulling parts clothes and enjoy.

Improve customer service. Rude did not help me find a wiper or help me put it and o am handicapped…read moreand could not put the wiper on and it was raining. One star is the lowest this site allowed me to do but it's -000000 Would not ho there again. By the way according to the woman working the guy who did not help was the manager. In my opinion go someplace else

I was helped immediately and my battery was changed in less than 10 minutes! The girl who changed…read moremy battery definitely knew what she was doing and she was absolutely AWESOME! Great customer service and awesome experience. Her name is Jenna, ask for her and you'll be all set!!

So grateful to have found this shop! I was in a panic because both key fobs to my XC60 quit working…read morewhen I was changing batteries. Unable to reach Richard's by phone, I drove there first thing the next morning to beg and plead for help. Not only were Richard and RJ welcoming to a walk-in, RJ promptly tended to the key fobs in between customer check-ins. He quickly resolved the problem, which was 'user error' and kindly gave me an education for future reference. If you drive a Volvo in north central FL, this shop should be on your radar!

No direct experience. Works ONLY on Volvos…read more Would have preferred "no rating" but that's not an option. That info should be somewhere in this site's info about the vendor. So, ignore the 4 rating, it's "no rating", just offering the "Volvo only" info.

Windshield wipers... such a needed thing... BUT, you just don't know how good they are until you…read moreabsolutely need them. Today I ran into a drizzle of rain as I drove through Gainesville. I'm returning from a hospital visit. I stopped in Auto Zone real quick to grab some wipers because mine were absolutely horrible. Sometimes I hate these little stops because customer service nowadays seems as if it doesn't exist. This was NOT the case. "Dee" was working the counter and was EXCELLENT with his customer service. He had a smile, was polite, knowledgeable and friendly. I guess he didn't get the memo... "it's 2023 and being a jerk is expected." Thankfully he didn't. AZ.... This dude is management material. Keep him. God bless.

I order 2 sets of the same thing not knowingly. The people at the desk could have easily taken…read moreadvantage of my ignorance yet they were honest and informative and took it off my bill. Thank you. I did request their service for delivery, but after waiting for Uber person to get to my establishment for a significant time; I went and got it on my own. After I had gotten the article and almost reach my house, which is actually across town, the Uber delivery person called me and cursed me out for not waiting on her then she rudely hanged up on me. I am so glad I went to the store because that personnel was absolutely professional.

Amazing costumer service very friendly and help-full was getting some fuel hoses and the guy was…read morevery knowledgeable

I'd rather come here WAAAY before a "discount" or a "zone" type store. The cost difference is…read moremostly perceived, but the quality and the help is usually of a much higher caliber