I have been using this specific location for a decade. The service and helpfulness of the employees…read moreat this location is excellent. Today, I came in to buy wipers and hose clamps. I bought the Bosch OE blades for my truck. Yes, they are expensive but I HATE having loud blades when it's not raining hard or non-wiping blades when it is raining hard. But, O'Reilly has a little known secret: Many of the blades come with a one year warranty. I did not know this until today. The Houston heat can be BRUTAL on wipers so knowing they stand behind them is fantastic. Plus, they install them for free on the spot. Kudos for that. I also bought two very large hose clamps. They are made for automotive uses but I needed two for a non-automotive project I was working on. Just an FYI, they have LARGE clamps in the back if you can't find what you need on the aisle. Again, the staff was excellent in their help. Bottom line - Great service and typically have what I need. I'll keep shopping here for my auto parts.

Y'all, I got a little dirty secret to tell ya! Come closer to hear it…read more... ...... ...... I hadn't changed my windshield wiper blades and it was due past it's expiration date. I think it began to crack the glass, but that could have been because of loose rocks on the road. A little birdy told me that O'Reilly changes the blades free of charge. Surely, they do! The chick that helped me, she is hilarious and had me laughing as she changed the blades. Of course, it was a smooth and simple process, but I wanted a professional to help me. She was wearing cowboy boots too. This location seems to be only women owned which is cool! Every employee greeted me upon walk in. The manager running the register, walked me to where the blades were and explained to me that the beams are considered "old school". I liked that. I made the mistake of getting the modern ones before and it was flopping all over the place! The blades were $15 a piece, of course the only cheapest option. The highest price was $53 a piece. I like this location and customer service seems to be a lot better than AutoZone. Thanks O'Reilly!

Racist in League City I went to buy a battery for my van…read moretoday and this woman at the store (Advance Autoparts at 235 S. Egret Bay, League City) was so disrespectful and discriminatory. Since she saw me enter the store she made this grimace and made everything difficult asking questions I was never asked before, I bought batteries several times in my life. I have to call the Chevy dealer and when this guy from the dealer is going to tell her what she was asking she started to talk loud and saying, without listening to him at all, that they don't have that battery. She was so rude and discriminatory! Her name is Tristi, she said she is the manager...someone so racist shouldn't work attending customers. If you are Hispanic and have an accent don't come here, she doesn't like customers like us. After leaving this place I went to AutoZone on HWY 3 and a got a new battery in 5 minutes!

5 ***** treatment! Needed wipers, I was clueless, everyone was helpful and friendly. Michelle gave…read moreme a great deal since they were out of the sale item for my car. Then someone else had them installed before I could blink. Never been treated so fast and well.

After 6 months of one promise after another I had to call it quits. Unbelievable and the worst…read moreexperience ever.

Great experience and reasonable pricing for boat cover work. We need some minor work they had no…read moreproblem with our request, even though it was a small and simple job. They never once hinted they were too busy. The job was done on the day it was promised. If you need boat upholstery or cover work done you should consider this business.

Quick and pleasant service. The workers are always very helpful. One time my son's car stalled…read morethere and they let him park in there until the next day with no problem.

This will be my new car care and maintenance go too. Years…read moreand Years I thought going to the dealership I was getting quality service, after today I was 100% proven wrong. Not only was the guy who handled my car was very honest, very quick, very informative and even hands on showed me things I never learned. I am so glad I made the choice to come here and will not be going anywhere else unless recommended from these guys. Thank you for your time and honesty.

Called in to ask if they cleaned spark plugs or just sold them and was put on hold for 10 minutes…read more By the time I talked to someone I was already at the store. I walk in and I stood there at the counter without being greeted while two employees talked about shifts and when they work and why they wanted off. I interrupt them to ask if they sold my type of spark plug and what kind of problems I was experiencing, and he said verbatim "It might not be yor spark plugs, but I'll sell you them, please tell me you have the V8 because then I'd need to sell you 16 of them." Basically being blatant about stealing my money. So he starts looking up my info and he gets a call, proceeds to take care of whoever is on the other line for 5-10 minutes at which point I just left. Terrible customer service and not a friendly atmosphere. I'll pay extra at auto zone, just for the respect. Will not be back.

The employees are polite, very knowledgeable, and eager to help. They make fixing your own car so…read moremuch easy.

I have to admit, walking in any automotive store is a nightmare for me! But I needed a new…read moreheadlight as one of them is busted and I simply can't drive at night without good lighting (esp when I have 2 kids in tow all the time). I chose this store as it's the closest to my home. I got in and I'm already hyperventilating when I got in. This is completely foreign for me! Mind you, the only I know what to do with cars is to add gas on it! I don't even know how to pump my tires! Yeah, it's that baaaddd! Anyway, I was pretending to really know what I'm doing or what I'm looking for. The aisles have labels so I should be fine. Then I get to the headlights aisle and my golly I don't even know which one I'm looking for! Good thing this lady is on the same aisle as I am with a price tag her on. I assumed she worked here and we struck up a small conversation. She made me feel instantly comfortable that I mustered the guts to tell her "I have no idea what I'm looking for!" She laughed at me and motioned for me to go to one of the checkout counter. She asked the make and model of my car (thank goodness I knew!!!) and then showed me the screen of the headlights I can use for my car. Phew! Well, that was just the first part. I shyly told her, if she knew how to put this little thingy on. We got to my car and I don't even know how to pop this friggin hood! She just kept laughing at me and I laughed with her because of my stupidity! Well, finally I found the lever and popped the hood up (praise Jesus!). She then tried to remove the old bulb but was having some trouble so she went back in and asked her colleague to come out and help me. Shortly after, this guy comes out and did the work for me. I know this may sound really absurd but these guys really made my day!! They did go out of their way to help this clueless mama! Now, I know one of my brake lights are out but I'll let hubby handle that one. I'm outta here!

Yes this location in Friendswood off Parkwood is very helpful anything I've gone in to purchase…read morethey've always help make sure I get the right item.

Dylan was awesome led me right to what I needed to buy and helped me use the product please promote…read morethis guy

Every time I've been in here they always have what I need and are great at helping with questions,…read moremaking suggestions or checking out things with my vehicles.

I give noah 5 stars because he is new with a lot of potential. Noah is enthusiastic, energetic,…read morehonest, and he made the experience of buying a new car smooth, calm and pleasant always interacting and making the mood fun. He is also a very good listener, he makes great suggestions based off what you tell him your looking for. Noah is very professional and is the overall best saleman I have ever been with in my 47 years of living. Noah represents the prime example of what every salesman should be like.

Came in today for an unscheduled visit. Last Saturday(02/28), our TPMS light came on just minutes…read morebefore we were to set sail on a cruise out of Galveston. After checking to make sure there was no obvious blowout, we decided to park the car and look into the issue when we returned on March 5th. So this morning when we got off the ship, the light was still there, so we drove straight to the dealership. We were greeted promptly and our issue was inspected and resolved quickly. The only part of our experience that keeps this review from being 5 stars is that my wife needed a new battery for her key fob. She's the primary driver of our VW. So hers gets alot more use than mine. They charged us $14 to change the battery. My issue isn't the amount. It's the fact that we were even charged at all. I consider Volkswagen a quality car manufacturer. I don't expect to be nickled and dimed for trivial things. Especially when the car is barely 2 years old. I've been a customer of Gulf Coast Nissan for 19 years and they've NEVER charged me to replace a key fob battery. I consider Volkswagen to be of higher class than Nissan. Your customer service perks should reflect that.

I bought a new battery 6 months ago and now every week and a half, the battery goes completely…read moredead. My mechanic tested the started and the alternator and told me the battery was the issue. When I came to talk to them, the tested it and told me my battery was fine and tried to sell me a portable jump started as they said the warranty doesn't apply since the battery works. So they just expect customer to deal with faulty parts.

Had a scare with my battery this morning. I was able to get a jump and drive straight to AutoZone…read more I was helped by Ash at this location who was able to test out my battery and educate me on Joe car batteries work. Left happy and helped. Thank you Ash from AutoZone :)