They really took their time and took care of me, Even if they don't have it they will find it for…read moreyou online or call another location. They went above and beyond to help me out. FANTASTIC CUSTOMER SERVICE! 10/10 store. Thank Ms. Diana and Mr Adrian

9132 Mathis Ave, Manassas, VA 20110 · 3.1 mi…read more I called this morning and asked if there someone who can help the patient jump start his car. Bill from Advance auto in Mathis Ave. so kind enough to come at the parking lot in Ashton Ave. to help the patient. Now a days it's hard to find a kind human being. If you guys need anything, please go to Advance Auto in Mathis Ave. in Manassas. Angela from Carient Heart & Vascular

Amazing experience Will was a great help in identifying my windshield wiper issues! Took his time…read moreand got to the root cause. Will definitely return to buy wipers with Will.

I needed help with some knowledge about replacing my muffler. Jose had a great attitude and…read moreexplained things in a way that I could understand him. He helped me get the parts I need and explained to what I need to do to replace the muffler myself. Saving me 100 of dollars. Outstanding customer service and knowledge. Thanks Jose

In the past I had a very poor experience with the guys who used to run this location, but let me…read moretell you David has turned jdm city in manassas around. Everything is extremely organized, motor was compression tested and verified in front of me, 60 day warranty, and they had the best price around. If you know the area we have tons of jdm suppliers locally. David made me a permanent customer of jdm city again. I can't wait to purchase more engines, trans, and rare parts for Subaru and Nissan if they get them coming back in!!! Thanks David!!!!!!

I purchased an engine for my Toyota Truck, Hand it shipped to the Toyota Dealer, Dealer installed,…read morereceived a call, the engine no good. Called and got a replacement and the exact same situation, that engine was no good. I did get a full refund but out of the cost of having two engines put together and installed. Base on the contract they would not cover any installation cost. Ask about this because this was the second engine, thats not a good practice to receive two no good products, a complete waste of my money. I would never recommend using this company for services.

had a very frustrating experience at this AutoZone location. The cashier was rushing through the…read moretransaction and did not provide me with a receipt. Because of that, when I realized I was given the wrong part, I had to go back and deal with extra hassle just to resolve the issue. Instead of a simple exchange or refund, I was only given store credit, which was inconvenient since the mistake wasn't on my end. Overall, poor attention to detail and customer service. I expected better and won't be returning to this location

I had a very upsetting experience at this AutoZone location around 10 PM on a Saturday night. I…read morereturned about $45 worth of items, all brand new and unopened, purchased with a valid receipt and a Christmas gift card. I work on cars and often buy parts that end up being returned, so I frequently make returns -- this is normal for my work. Instead of handling this professionally, the manager accused me of stealing, cursed at me, and threatened that they would keep my merchandise and call the police. Regardless, the return was processed and I was able to buy other items with the returned money, so clearly the system did not flag anything. This behavior was completely unprofessional and unnecessary. Even if a store wants to limit returns, it does not justify false accusations, aggressive behavior, or threats toward customers. The manager needs better training on how to treat customers respectfully.

The best place to take your car hands down! My RC F doesn't have many places to go for aftermarket…read moreparts installations. I was starting to think I would have to drive 2hrs up north to get anything done. Glad I found this place that has worked on RC Fs in the past and truly do their research before quoting me any numbers. Niko worked with me to get my exhaust shipped out to their shop in VA and have a slot for my installation within a week. They worked 5hrs straight to get my exhaust on and once I heard my RC F sing, I couldn't believe it it was my car. Night and day difference. PTuning does quality work, that's why they will be installing my headers next month!

If I could leave 0 stars I would prefer that. This place had our car for over 3 weeks, kept saying…read more"oh it won't take long".....sent the estimate to the incorrect email after telling them twice. Then say "oh another week" calls back to some man just mumbling nonsense that is not understandable into the phone, so my boyfriend went in person to talk to them. We hear "oh it will be next week"....he goes back and the car is still sitting in the SAME spot as before. We will be taking our business elsewhere and are considering action for unfair business practices.

Had the best price and warranty for my car battery compared to Autozone, Advance Auto Parts, and…read morePep Boys. Napa was $125 for 84 months. The closest comparison was 150 for 48 months. Also very knowledgeable and helpful.

Just stopped this Napa .. a easily accessible location first of all.. I had a great interaction…read morewith a gentleman named Ken. He was knowledgeable and friendly will be my first place to choose for auto parts. Thanks!

I purchase my NGK irridium lV spark plug and was gapping them to my specs. I got to the last forth…read moreplug and noticed it used like really used maybe 100k miles used. It was also another model laser ngk plugs. I called and wasted my time because I had to wait since its out of stock. I also picked it up and didnt get an apology, nothing!!!! I'm simple it happens i I get,but it's all about the outcome. I told him you guys should checked them out before restocking and wasting someone's time. I also said maybe put a seal tape over top of box, so you know if it's been opened or tapered with. He didn't care to listen and said " oh they not going to to do that!!" He also mentioned that it happens on occasions like it's one of americas holidays, so you telling me your not going to help fix the problems that you still claim that's happening all the time or on occasions!! Well it's my last time going there, I PROMISE!!!!!! A simple apology would go far with me or some kind words that you care. NAPA could do better!! The location I went used to be Champion Auto, I never had a problem with them, miss you Champion Auto!! 12/14/23

The guy there doesn't know his job ... instead of selling parts he makes the mechanic. I do not…read morerecommend , the staff do not know how to do their job

I could not be happier with R&j Auto Shop!…read more I have a 99 Chevy Silverado that has sat for years. I put a charger on it, which read 14.4 volts, but still it would not crank. I reached out to a number of shops, and R&j was the most responsive and reasonable. I am so glad I did. Jorge was very communicative, and texted me to let me know when he would be arriving. He brought all the tools needed to diagnose the problem. Since it was an easy diagnosis, Jorge did not charge a diagnostic fee, which was very reasonable. Jorge let me order the parts I needed, and even suggested I replace the serpentine belt at no additional cost. He replaced the alternator, battery and removed the aftermarket alarm that was draining the electrical system. He even diagnosed the brake issue that we found once the truck was running. R&j Auto Shop is my go to for quality, quick auto repairs. Jorge is a great guy and easy to work with. I highly recommend R&j Auto Repair!!

Jorge is professional, works quickly and efficiently and has fair prices. He communicates and is…read morealways punctual. I am so glad I found him!