They were honest and fair on the price they paid for the junk vehicle. I would use them again,…read moreThanks!

Places awesome, owners friendly very willing to help you in any way bought a used battery from him…read morestill works 2 years old needed a tire fixed, even offered to change it for me and put my spare back! I told him no because I'm bored and I needed something to do anyway but not too many places like that offer to do things like that they're just out for the buck! He also offered to buy my truck when I was ready to junk it because it was a 99 GMC Sierra and it was Rusty but it ran good and I told him when I'm ready I'll bring it to him but the place is great I recommend it and I will recommend it to anyone that needs help would a vehicle or needs parts! Thank you Burnham Auto Salvage!

Came in for a window. They had it ready for me 2 hours early. Super friendly and knowledgeable…read more Thanks guys

They work and deliver a good part and are as they should be i will order from ace auto againread more

Disclaimer: I used to work there in the 90's. Anyhow, for anyone who truly knows auto parts, there…read moreis a big difference between those chain auto parts that you see in every strip mall, and a REAL auto parts store. This place will let you know what the difference is. These are NOT people that get a job there for a few months, or even a couple years. They have been there for a long time and they KNOW auto parts. Two things really set them aside. First the quality of the parts that they sell is superior to any of those chain auto stores. Second, they help you out, they listen. If you need a case of oil when sure go to one of the cheap ones. If you have a real problem, and you need real parts, then come here. Why are they so much better? The chain stores deal with consumers. They sell air fresheners and little plastic ones that you can put on your car by the bucket load. This place sells hard parts to real mechanics in shops. They are FORCED to know a lot more. If they didn't they wouldn't be in business. Next time try this place, if you don't like it I would really like to know why.

I bought numerous item today .. Service was GREAT .. With very knowledgable people to help me solve…read moremy problem ... And I will now shop on autoparts2020. Because I can save another 5% if I do things online

I only have good things to say about my experience with Frank's Auto Salvage and its staff!…read more After calling several salvage yards in the area, Frank's replaced my window for the lowest cost by far (both glass price and labor). They serviced my car immediately after calling, vacuumed out my entire vehicle (glass was everywhere from my window being smashed), noticed that my tires were low and filled them, and noticed my battery was dying, which they were able to replace for a ridiculously low price (at no additional labor charge). For all of this, I was in and out of Frank's in exactly one hour. The staff was extremely kind and I will certainly be back for any future car repair needs I may have. Thank you!

Never answers phone still has my car causing greater loss in money. At this point you can fix your…read moreown car faster than them

Veonte is the GOAT! Customer service was excellent. He treated us like family and replaced our…read morebattery for us when our battery randomly died on our Lexus ES300 y1999. Thank you for taking care of us, much love to the guys at this location

Dontawas absolutely the best customer I have had in a very long time.. I appreciate Donta…read moreknowledge advice and guidance on what I needed for my automotive issues... He's a great representative of O'Reillys and a example of Great Customer Service.. Thanks Donta..

actually could not help me (truck is too old) - but guy was very nice, and gave a couple leads.read more

Always has what I need,or it can be ordered. Perfect place for the perfect fit,customer service is…read morealways A-1. OK MY K5 BLAZER was built cause of certifit.

Since Auto Zone's OBD scanner was down, they sent me here a block down instead. Walked inside, not…read moretoo busy but not dead. I was helped, but I felt like the service was cold. Maybe it's because I didn't come specifically to purchase something? It's nice that the OBD scanner is a free service that brings in customers. However, I'm not the fastest of walkers, especially lately with a pulled knee. I don't know where the sales rep was going in such a hurry when he didn't even know what car was mine. He even made it in the store behind the desk before I even had a chance to walk around the corner from the parking lot that's oddly placed to the side of the entrance. Kinda bummed at what the scanner detected personally. He did share the pricing of the parts, but not much info willingness to answer any other questions which just made me hesitant to pre-purchase parts for a mechanic. This place is definitely not my realm so someone being a little warmer, would have been nice.

Went into this store on April 9th 2025 at 6:00 p.m., both women that were behind the counter were…read moreon their phones. I had to ask for help, when I told them I needed the machine put on my vehicle to tell me what the error was both indicated they did not know how to use the machine and could not help me. Do not go to this O'Reilly they were discourteous, unpleasant and only looked up from their phones long enough to tell me they didn't know how to use the machine.

My motorcycle rear lights blew out, and it was getting dark. At first I was hesitant to even ask…read morethe two employees behind the counter, but I was grateful to treated with an exceptional care and customer service. CHRIS, went above and beyond by having the patience to not only find the right light bulb, but without hesitation helped assist me with the new lightbulbs in the dimness of the late evening. Thank you CHRIS for your excellent service care. I will definitely recommend my family and friends to come to you for service. CHRIS gets THE FIVE STAR GOAT AWARD!!!!

TERRIBLE customer service! It's one thing to be understaffed and not be able to help, but how you…read moredeliver that message is everything. Answering "not gonna happen" to a normal everyday customer request (wiper blade installation) is unacceptable. There are FAR better ways to convey the inability to fulfill that request due to lack of staff. Trash. Won't be back.