Tom was so kind and helpful. He guided me to the right product for my car and gave me very helpful…read moreinformation with a smile. I truly appreciate the wonderful customer service. It's not everyday you get to experience it! Thank you Tom and keep up the great work!

Fantastic customer service!!!! So helpful. Thanks Andrea and Mauricio!! You were quick to respond…read moreand get the job done! No waiting.

The transmission in my old Toyota truck was not the original, the experts at Napa Auto in Salida…read morenot only found the correct filter, they had it in stock! I enjoy doing business with these professionals.

Customer service was horrible! - 10 stars. BTW it was the battery not the alternator! I ended up…read moregoing to Napa in Modesto! The gentleman that helped me was awesome!!!

Gabe did a wonderful job for us. He got us into a vehicle today. I would recommend him to anybody.read more

Shout out to Juan Carlos for helping me find my dream Jeep Wrangler QUICKLY!! Absolutely helpful…read moreteam and everything went smooth!

While on my way from California to Tennessee I had a transmission problem that left me stuck. After…read morea 40 mile tow to Turlock CDJR I met Katrina the world's best service writer. I explained my situation and she immediately brought out Richie their best tech. He quickly got the truck to roll and they got right on the repair. Parts had to be ordered and they kept me advised continually. They went above, way above and beyond to get me back on my way. Richie drove the truck several miles to test out the repair. The following morning I was back on my way. Katrina called to make sure I made it home ok. If you are in Turlock you are very lucky to have a dealership like Turlock CDJR, they are customer centric. And Turlock CDJR is extremely lucky to have Katrina and Richie among their employees. I never expected this level of help to get me going. You guys are stars Thank you again and again. Bill

Called these folks because I've got a Charger I am looking to sell. The Google number provided…read morerouted me to the service department, where I was immediately met with hostility. The man that answered the phone laughed and said "you have the wrong department." I asked for their name and he hung up. What an extremely dismal entity this is. Manager "Steven" didn't seem to care whatsoever either, brushing it off and making light of it. Stay away from these folks they truly don't care.

I've had nothing but a great experience with valley Kia of Modesto! everyone from the moment you…read morewalk in are friendly and helpful! our awesome sales man was Ahmad! He's friendly, honest and goes above and beyond! He's made my car buy experience run seamlessly!

My 2024 Kia Seltos has been experiencing an intermittent issue where the vehicle grinds and…read moreshudders while turning. This exact issue previously occurred and was resolved through a recall update, but it has now returned. Since the vehicle is still under warranty, I scheduled an early morning service appointment with Valley Kia. Near the end of the day, I received a call stating they "could not replicate the issue" and therefore could not proceed with repairs unless they kept the vehicle for several more days to continue driving it. After checking the Kia app, I discovered that only 5 miles had been put on my vehicle the entire day. In other words, despite having my car for hours with an early appointment, only about 10 minutes appears to have been spent attempting to diagnose the problem. My service advisor, Robert, was professional and advocated for me to receive a loaner vehicle so the dealership could continue evaluating the issue. That request was denied by management. I cannot realistically be without my vehicle for multiple days when so little effort was made to investigate the concern during the scheduled appointment. When I arrived to pick up my car, I spoke with the service manager, John, about my frustration. Rather than addressing my concerns professionally, he responded in a dismissive and condescending manner, stating: "I just suppose you would rather us pay someone to drive your car around all day until we find a problem." I explained that my vehicle is under warranty and that I was concerned about continuing to drive a vehicle with a known issue until it potentially becomes a larger mechanical failure. His response was simply: "It's not on us if it's not under warranty." At that point, I informed him I would not be returning to this dealership for service, to which he replied, "That's fine by me." The only positive part of this experience was Robert, who treated me with professionalism and kindness throughout the interaction and even walked me to my car after seeing how upset I was. Any redeeming quality from this visit was because of him. I purchased my vehicle from Kia Country in Manteca and only came to Valley Kia because it was closer. Going forward, I will gladly make the longer drive to Kia Country, where customers are treated with respect and their concerns are taken seriously. My 2024 Kia Seltos has been experiencing an intermittent issue where the vehicle grinds and shudders while turning. This exact issue previously occurred and was resolved through a recall update, but it has now returned. Since the vehicle is still under warranty, I scheduled an early morning service appointment with Valley Kia. Near the end of the day, I received a call stating they "could not replicate the issue" and therefore could not proceed with repairs unless they kept the vehicle for several more days to continue driving it. After checking the Kia app, I discovered that only 5 miles had been put on my vehicle the entire day. In other words, despite having my car for hours with an early appointment, only about 10 minutes appears to have been spent attempting to diagnose the problem. My service advisor, Robert, was professional and advocated for me to receive a loaner vehicle so the dealership could continue evaluating the issue. That request was denied by management. I cannot realistically be without my vehicle for multiple days when so little effort was made to investigate the concern during the scheduled appointment. When I arrived to pick up my car, I spoke with the service manager, John, about my frustration. Rather than addressing my concerns professionally, he responded in a dismissive and condescending manner, stating: "I just suppose you would rather us pay someone to drive your car around all day until we find a problem." I explained that my vehicle is under warranty and that I was concerned about continuing to drive a vehicle with a known issue until it potentially becomes a larger mechanical failure. His response was simply: "It's not on us if it's not under warranty." At that point, I informed him I would not be returning to this dealership for service, to which he replied, "That's fine by me." The only positive part of this experience was Robert, who treated me with professionalism and kindness throughout the interaction and even walked me to my car after seeing how upset I was. Any redeeming quality from this visit was because of him. I purchased my vehicle from Kia Country in Manteca and only came to Valley Kia because it was closer. Going forward, I will gladly make the longer drive to Kia Country, where customers are treated with respect and their concerns are taken seriously.

Special thanks to Gene at American Chevrolet in Modesto. I am a loyal Chevy owner and was looking…read moreto buy a forth Chevy, and add to our existing fleet! Despite buying two trucks from my local dealership, they were unable to deliver on inventory or price. After calling around, Gene was able to get the truck we wanted, at the price we wanted and we made the 1.5 hour drive to buy it. The whole transaction was smooth and i suggest anyone wanting a Chevy to reach out to our new friends at American Chevrolet.... its certainly worth the drive to Modesto from out of town! thank you!!!

Oh my, where do I start... Sales:…read moreWe were greeted by DJ within a few minutes with a smile, not the salesman (rushing-bull) attitude. He was polite and inquisitive which instantly put me at ease. Thru the entire Q&A that we peppered him with, he had answers and knew his business. Not to mention, just an all around good guy!! After the purchase was finalized, he took the time to explain EVERY inclusive button and setting. Financial: Ricky was just as kind and polite with all of our questions and explained ALL ASPECTS of how the financing worked and all of the options that were available to us. I especially appreciated, being new to EV technology and ownership, the time he took with warranty information. Being in a tough spot, with a car to trade that had been driven TO DEATH, trying to make a major purchase on 3 hours of sleep and being COMPLETELY out of my depth, the people at American Chevrolet made my experience of buying a new car exceptional!!

I drove up from LA and I had a low oil pressure warning go off in my 2005 Audi late last night. The…read morenext morning, I spoke with Jason on the phone before I took my car there. He was very upfront about the pricing and from our discussion it seemed that he knew a bit about Audi the potential problems. I took my car there earlier today and Jason plugged in the computers and found that the car wasn't generating any error codes. He actually worked on the car for quite some time because an oil pressure warning is a potential big problem. Instead of trying to gouged me or get me to pay him for possibly helpful services, he was completely honest and gave me several possible scenarios. None of which actually benefited him because he wouldn't make a cent. Also, he didn't charge me for any diagnostic fee which I really appreciated. I trust the service here and I would absolutely go back. I would recommend Jason to anyone. If you get stuck off the 5, this should be your first phone call.

Shout out to the quick response to an unexpected hiccup in our trip from SoCal. At a gas station in…read morePatterson,CA and had a system failure on the VW bug 2013. Yikes! Didn't start up, after making several rest area stops all morning, she finally had just died. Called AAA and they were only available for a battery charge- closest repair shop luckily was 3 miles away. We called another place that was literally next door, and thought we were going there according to directions. We pull in and we were accommodated right away, we were so grateful, that we agreed to business with them. We waited maybe 30 min and ran diagnostics, it turned out it was just a battery issue. Thank goodness they had what we needed and done in minutes! We so appreciate it!! We continued on our trip better than ever thanks to Highway 33 and Jason, and the pretty woman who was so pleasant with us!! The end;)

I had to get my carburetor rebuilt for a 64 Impala. They made it look brand new great job and turn…read morearound time was quick

Have been a customer of Bell & Gaines for 50 years ! No shit from the first set of clylinderheads…read morein 1975 to the last pair I had done in Sept 2025 I have witnessed , and experienced nothing but the upmost and more than professional conduct from Bob Gaines and his hired Staff . Its very hard to find a Speed Center, & Machine Shop operation in California that has stood the ups and downs of almost 70 years of non stop business . in the same location as B.G. and the Bell families have , please note all patrons of the performance and speed communities keep in mind that we HAVE VERY FEW OF THESE SHOPS LEFT ANYWHERE ON THE WEST COAST ...ANYWHERE !! so Cherish What Little That is left . So stop in say HI to Bob and his staff buy a Hat , some Race Oil , Plumb Fittings, or step into the back shop and discuss a A Badd Ass Engine Build, From Start TO Finish. Step UP.. R.E.Gene Mckee